Details About Your Verizon Service Issue
If you recently received a text message from us regarding a service issue, this page has resolution details.
The roaming issue you were experiencing has been resolved.
Issue Details: A roaming database error was temporarily preventing your device from accessing our roaming partner's network.
Next Steps: Please turn your device off and on again, then make sure it's working as expected.
Thank you for assisting us by letting us know there was a problem with your service. We apologize for any inconvenience this may have caused.
We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!