Safe Wi-Fi - Block Ad Tracker Removal FAQs

General Information

  1. Is Safe Wi-Fi being discontinued?

    No. Only the Block Ad Tracker feature is being removed from Safe-Wi-Fi starting 10/9/18 for both Android™ and iOS. The other features of the Safe Wi-Fi application are not changing.

  2. Why is Block Ad Tracker feature removed from my smartphone?

    In order for the Safe Wi-Fi app to remain available in the app stores, we were instructed to remove the Block Ad Tracker feature under the app store policies. Safe Wi-Fi will continue to offer you a VPN that protects your privacy when you use public Wi-Fi, bank-grade encryption technology, and multiple device protection. We will credit your account the full amount for this month of service and want to apologize for any inconvenience this may have caused you. If as a result of this change you would like to discontinue Safe Wi-Fi visit My Verizon.

    Note: The Block Ad Tracker feature is being removed beginning 10/9/18.

  3. What is Safe Wi-Fi, and how much does it cost?

    Safe Wi-Fi is a downloadable app that safeguards your connection on network-enabled devices using a VPN (Virtual Private Network). Safe Wi-Fi protects your privacy, creating a secure Wi-Fi connection anywhere in the world. Get Safe Wi-Fi on up to 10 devices on your account for only $3.99/mo. To subscribe to Safe Wi-Fi on your account, you must be the Account Owner or Account Manager In My Verizon.

    Learn how to subscribe to Safe Wi-Fi.

  4. Where can I find the Terms and Conditions for Safe Wi-Fi?

    View Safe Wi-Fi's Term and Conditions.

  5. Android is a trademark of Google, Inc.
    iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.