Samsung Galaxy Book Support

Find device-specific support and online tools for your Samsung Galaxy Book.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Samsung Galaxy Tab® 4
Motorola V325xi

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Edit a User Account - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Quick Reference Guide (PDF)
[PDF]
This Samsung Galaxy Book quick reference guide shows you commonly used screen buttons, the charging port, SIM/micro SD card tray, device setup and basic use.
Samsung Galaxy Book User Guide (PDF)
[PDF]
This Samsung Galaxy Book User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.
Set Up Device - Samsung Galaxy Book
[Device-Specific Instructions]
Sign In / Out - Windows® 10
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Transfer Data via USB - Samsung Galaxy Book
[Device-Specific Instructions]

Basics

Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Add a User Account - Windows® 10
[Device-Specific Instructions]
Remove a User Account - Windows® 10
[Device-Specific Instructions]
Add Files (OneDrive) - Windows® 10
[Device-Specific Instructions]
Add a Microsoft® Account - Windows® 10
[Device-Specific Instructions]
Create a Microsoft® Account - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Charging Your Tablet
[Interactive Simulation]
Learn how to charge your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Getting to Know the Back of Your Tablet
[Interactive Simulation]
Learn more about the back of your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Turning Your Tablet On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy Book.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Overview - Samsung Galaxy Book
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy Book with your Bluetooth device.

Camera, Photos & Videos

Common Camera Settings - Samsung Galaxy Book
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Sharing Videos
[Interactive Simulation]
A visual guide for sharing videos by email, social networks and more using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy Book.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Samsung Galaxy Book Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Book.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Data On / Off - Windows® 10
[Device-Specific Instructions]
Data Roaming - Windows® 10
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Windows® 10
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Windows® 10
[Device-Specific Instructions]
View MAC Address - Windows® 10
[Device-Specific Instructions]

Device Settings

Turn Screen Rotation On / Off - Windows® 10
[Device-Specific Instructions]
Airplane Mode - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy Book to change alert sounds, turn off GPS and more.
Samsung Galaxy Book Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
Learn how to save battery life on your Samsung Galaxy Book by adjusting the screen timeout.
Samsung Galaxy Book Simulator: Changing Sounds
[Interactive Simulation]
Learn how to change the sounds on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Book to Airplane mode.
Turn Tablet Mode On / Off - Windows® 10
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Standard Email Messaging Ports
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Email Messages - Windows® 10
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Windows® 10
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues.
Remove a Personal Email Account - Windows® 10
[Device-Specific Instructions]
Removing then re-adding an email account on Windows 10 often fixes email issues.
Samsung Galaxy Book Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your Samsung Galaxy Book.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Samsung Galaxy Book
[Device-Specific Instructions]
Here's how to set up and remotely locate your Samsung Galaxy Book.

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Turn GPS Location On / Off - Windows® 10
[Device-Specific Instructions]

Home Screen

Manage Tiles - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Moving a Tile on the Start Menu
[Interactive Simulation]
Learn how to move tiles on the Start Menu of your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Pinning a Tile to the Start Menu
[Interactive Simulation]
An interactive guide on how to pin tiles on the Start Menu of your Samsung Galaxy Book for quick access to them.
Samsung Galaxy Book Simulator: Resizing a Tile on the Start Menu
[Interactive Simulation]
Learn how to resize tiles on the Start Menu of your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Unpinning a Tile from the Start Menu
[Interactive Simulation]
See how to unpin tiles from the Start Menu of your Samsung Galaxy Book.
Touch Screen Settings - Samsung Galaxy Book
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Turn Mobile Hotspot On / Off - Windows® 10
[Device-Specific Instructions]
Mobile Hotspot Settings - Windows® 10
[Device-Specific Instructions]

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Web Browser - Windows® 10
[Device-Specific Instructions]
Allow / Block Browser Cookies - Microsoft® Edge
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Edge browser on your device, view this info.
Samsung Galaxy Book Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Book, so it's easy to find later.
Samsung Galaxy Book Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Book.
Web Browser - Samsung Galaxy Book
[Device-Specific Instructions]
Websites - Samsung Galaxy Book
[Device-Specific Instructions]

Keyboard

Connect Keyboard Cover - Samsung Galaxy Book
[Device-Specific Instructions]
Keyboard Settings - Samsung Galaxy Book
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy Book Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy Book.

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Device Lock - Samsung Galaxy Book
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Book to help protect your private information.
Samsung Galaxy Book Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Samsung Galaxy Book.

Memory/Storage

Format SD Card - Windows® 10
[Device-Specific Instructions]
Check Memory - Windows® 10
[Device-Specific Instructions]
To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info.
Insert SD Card - Samsung Galaxy Book
[Device-Specific Instructions]
Remove SD Card - Samsung Galaxy Book
[Device-Specific Instructions]

Navigating & Multitasking

Samsung Galaxy Book Simulator: Navigating the Start Menu
[Interactive Simulation]
A visual guide for navigating the start menu on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Switching to Tablet Mode
[Interactive Simulation]
Find out how to switch to tablet mode on your Samsung Galaxy Book.

Operating System & Software

Samsung Galaxy Book Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

S Pen

Air Command - Samsung Galaxy Book
[Device-Specific Instructions]
Direct S Pen™ Input - Samsung Galaxy Book
[Device-Specific Instructions]

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Unblock SIM PIN - Windows® 10
[Device-Specific Instructions]
View SIM Card Number - Windows® 10
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Insert SIM Card - Samsung Galaxy Book
[Device-Specific Instructions]
Remove SIM Card - Samsung Galaxy Book
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Samsung Galaxy Book to add memory for photos, videos, music, documents and more.
Samsung Galaxy Book Simulator: Inserting and Removing the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Samsung Galaxy Book.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Book to help protect your account.
Samsung Galaxy Book Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Book.

Sounds, Volume & Audio

Volume Controls - Samsung Galaxy Book
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Windows® 10
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.

Tips, Tricks & Shortcuts

Capture a Screenshot - Samsung Galaxy Book
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Accessing Air Command
[Interactive Simulation]
Learn how to access air comman on your Samsung Galaxy Book with your S Pen.
Samsung Galaxy Book Simulator: Creating Notes
[Interactive Simulation]
Learn how to create notes with your S Pen on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Multitasking Between Apps
[Interactive Simulation]
Find out how to multitask between apps on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Using Apps Side-by-Side
[Interactive Simulation]
See how to multitask between apps on your Samsung Galaxy Book.

Wallpapers/Theme

Samsung Galaxy Book Simulator: Changing the Windows Accent Color
[Interactive Simulation]
A visual guide for changing the windows accent color on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Changing the Windows Theme
[Interactive Simulation]
Find out how to change the windows theme on your Samsung Galaxy Book.
Samsung Galaxy Book Simulator: Customizing the Lock Screen
[Interactive Simulation]
Learn how to customize the lock screen on your Samsung Galaxy Book.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Add a Wi-Fi Network - Windows® 10
[Device-Specific Instructions]
Remove / Forget Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit Access Point Name (APN) - Windows® 10
[Device-Specific Instructions]
Samsung Galaxy Book Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy Book to connect to a Wi-Fi network, so you can access the internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Windows® 10
[Device-Specific Instructions]

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