Samsung Galaxy Camera® FAQs

General Information

  1. What is the Samsung Galaxy Camera?

    The Samsung Galaxy Camera gives you the magic of professional digital photography with the powerful intelligence of the Android OS. It's the smartest camera yet, with stunning photographic output and a range of exceptionally rich professional shooting modes, editing features and various apps.

    We no longer sell the Galaxy Camera, but if you purchase it elsewhere you can add it to your Verizon Wireless account.

  2. Can I purchase a Samsung Galaxy Camera somewhere else and add it to my Verizon Wireless account or plan?

    Yes, since we no longer sell the Galaxy Camera, you can purchase it elsewhere and add it to your account.

    Note: Wireless data service isn't required for the device to work. The Galaxy Camera can use Wi-Fi only to access the Internet.

  3. Does the Samsung Galaxy Camera work like a phone?

    No, the Galaxy Camera doesn't work like a phone. You can't make voice calls with the Galaxy Camera, and it can't act as a mobile hotspot. However, if you download Verizon Messages (Message+), you can send and receive text messages with it.

  4. Can I purchase apps from Google Play™ Store directly from the Samsung Galaxy Camera?

    You can search for, browse, review, purchase and download Android apps from Google Play Store directly from the Galaxy Camera. Apps that you download and install from Google Play Store on to the Galaxy Camera are backed up to your Google Play library.

  5. Will I be able to sync content and Android apps that I already have in Google Play Store to the Samsung Galaxy Camera?

    Yes, you'll be able to sync content and Android apps that you already have in Google Play Store to your new Galaxy Camera.

  6. Does the Samsung Galaxy Camera have GPS functionality?

    Yes, the Galaxy Camera comes with the Google Maps™ app preinstalled and has access to additional GPS apps through Google Play store.

  7. Can I record and share video with the Samsung Galaxy Camera?

    Yes, you can record videos with standard, high-speed and dual capture functionality of the Galaxy Camera. You can share those videos also.

  8. Does the Samsung Galaxy Camera work on the Verizon Wireless 4G LTE network or on Wi-Fi?

    The Galaxy Camera works on our 4G LTE network or on Wi-Fi.

  9. What actions use data for my Samsung Galaxy Camera?

    Anytime you connect to the internet using apps that require it, you'll use data if you're not connected to Wi-Fi. Email and social networking apps (e.g., Facebook® and Twitter®) require an internet connection. Taking pictures and recording videos doesn't use the internet.

    If you're concerned about data overages, consider using Safety Mode on the new Verizon Plan.

  10. Can I use the Samsung Galaxy Camera while traveling abroad?

    Yes, you can use the Galaxy Camera abroad but it won't connect to our mobile network. It can be connected to the Internet through Wi-Fi though.

    Note: Data transmitted over a Wi-Fi connection doesn't count against your data allowance.

  11. Where can I find hardware specifications for the Samsung Galaxy Camera?

    For Galaxy Camera hardware specifications, visit the Samsung Support site. You can also find information in the Samsung Galaxy Camera User Guide (PDF*).

  12. Does Verizon Wireless carry accessories for the Samsung Galaxy Camera?

    No, we don't carry accessories for the Galaxy Camera.

  13. Does the Samsung Galaxy Camera require a certain data plan?

    No, wireless data service (i.e., a connection to our network) isn't required for the device to work. The Galaxy Camera can use Wi-Fi only to access the Internet.

    If you want to use the Galaxy Camera on our network, it can only be added to the new Verizon Plan, The Verizon Plan or The MORE Everything® Plan. If you aren't on the new Verizon Plan, you can switch to it or open another account. You can't open a new account with The Verizon Plan or The MORE Everything Plan, but you can add the camera to an existing account with these plans.

  14. Can I activate the Samsung Galaxy Camera on an existing mobile number?

    Yes, like a tablet, you can activate the Galaxy Camera on an existing active mobile number.

  15. How do I get support or answer general questions about the Samsung Galaxy Camera?

    For answers to general Support questions, visit our Troubleshooting Assistant page.

    Check out our Galaxy Camera Interactive Simulator for step-by-step visual instructions on how to do things with the camera.

    *To view the PDF file, you may need to download the free Adobe Acrobat Reader.
    Android is a trademark of Google, Inc.

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