- Benefits of Software Update (*PDF)
Benefits of downloading and installing the new software enhancements.
- Software Update Instructions (*PDF)
Download the latest software for your Samsung Galaxy Note II.
- Software Update Assistant (SUA) for your Galaxy Note II (PDF*)
- Software Repair Assistant (SRA) for your Galaxy Note II (PDF*)
Go to Support
Please make sure your battery is fully charged, and you are receiving a strong Verizon Wireless or Wi-Fi signal before beginning your software update.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.
© 2017 Samsung Telecommunications America, LLC. Samsung and Galaxy Note are both registered trademarks of Samsung Electronics Co., Ltd.