Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts Other Content with this Interactive Guide
[Online Tool]
Use our interactive online tool to guide you step by step to back up and transfer content with either Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Account Sync Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Top 10 Things to Do with Your New Samsung Galaxy Note8
[General Information]
Learn how to get the most out of your new Samsung Galaxy Note8 smartphone.

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for every device by operating system.
Watch How to Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Samsung Galaxy Note8 Do Bigger Things Offer FAQs
[FAQs]
Learn more about getting a free Samsung microSD EVO+ 128 GB memory card and Fast Charge Wireless Charging Convertible or a Samsung Gear 360 camera when you buy a new Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Charging Your Phone
[Interactive Simulation]
Learn how to charge your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
Discover more about the back of your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Turning Your Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy Note8.

Battery & Power

Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Overview - Samsung Galaxy Note8
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy Note8
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
View Battery Status - Samsung Galaxy Note8
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy Note8 with your Bluetooth device.

Calling & Dialing

Add a Speed Dial - Samsung Galaxy Note8
[Device-Specific Instructions]
Call History - Samsung Galaxy Note8
[Device-Specific Instructions]
Call a Number - Samsung Galaxy Note8
[Device-Specific Instructions]
DTMF - Samsung Galaxy Note8
[Device-Specific Instructions]
Redial - Samsung Galaxy Note8
[Device-Specific Instructions]
Remove a Speed Dial - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Samsung Galaxy Note8 to call a new number.
Samsung Galaxy Note8 Simulator: Calling with HD Voice
[Interactive Simulation]
Discover how to make a call in HD Voice on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Calling with Video
[Interactive Simulation]
Learn how to make a video call on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Learn how to turn HD voice on and off on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Samsung Galaxy Note8.

Camera, Photos & Videos

Samsung Galaxy Note8 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Changing the File Size of Pictures and Videos
[Interactive Simulation]
An interactive guide on how to change the size of your pictures or videos with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Transferring Photos to an SD Card
[Interactive Simulation]
A visual guide for transferring photos to the SD Card in your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy Note8.

Computer/PC Connectivity

USB Debugging Mode - Samsung Galaxy Note8
[Device-Specific Instructions]

Contacts

Transfer Contacts Other Content with this Interactive Guide
[Online Tool]
Use our interactive online tool to guide you step by step to back up and transfer content with either Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Samsung Galaxy Note8
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy Note8
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's messaging your Samsung Galaxy Note8 without looking at it.
Samsung Galaxy Note8 Simulator: Blocking a Number
[Interactive Simulation]
Discover how to block a number on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Note8.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Data Roaming - Samsung Galaxy Note8
[Device-Specific Instructions]
Manage Data Usage - Samsung Galaxy Note8
[Device-Specific Instructions]

Date & Time

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View MAC Address - Samsung Galaxy Note8
[Device-Specific Instructions]
View Phone Info - Samsung Galaxy Note8
[Device-Specific Instructions]
View Phone Number - Samsung Galaxy Note8
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Adjust Font Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Airplane Mode - Samsung Galaxy Note8
[Device-Specific Instructions]
Manage Interruptions - Samsung Galaxy Note8
[Device-Specific Instructions]
Reset All Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Restriction Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy Note8 to change alert sounds, turn off GPS and more.
Samsung Galaxy Note8 Simulator: Adjusting the Screen Timeout and Brightness
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy Note8 by adjusting the screen timeout.
Samsung Galaxy Note8 Simulator: Changing Roaming Settings for a Trip
[Interactive Simulation]
Find out how to change roaming settings on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Note8 to Airplane mode.
Samsung Galaxy Note8 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to save your Samsung Galaxy Note8's battery life for the most important functions.
Screen Mirroring - Samsung Galaxy Note8
[Device-Specific Instructions]
Touch Screen Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy Note8
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Email Messages - Samsung Galaxy Note8
[Device-Specific Instructions]
Gmail™ Sync - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Sending an Email to a Group
[Interactive Simulation]
See how to send a group email on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Setting Up Personal Email
[Interactive Simulation]
See how to access your existing email account on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your Samsung Galaxy Note8.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Samsung Galaxy Note8
[Device-Specific Instructions]

Gestures & Motions

Motions and Gestures - Samsung Galaxy Note8
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Home Screen Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Mode Change - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Note8 for quick access to them.
Samsung Galaxy Note8 Simulator: Adding Emergency Information to Your Lock Screen
[Interactive Simulation]
A visual guide for adding emergency information to the lock screen of your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your Samsung Galaxy Note8 to help organize your apps.
Samsung Galaxy Note8 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Learn to add or change shortcuts to unlock the screen on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding and Deleting Home Screens
[Interactive Simulation]
See how to add and delete Home screens on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn to change the appearance of an icon on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Use Shortcuts to Unlock the Screen
[Interactive Simulation]
Learn to use shortcuts to unlock the screen on your Samsung Galaxy Note8.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.

Internet & Web Browser

Samsung Galaxy Note8 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Note8, so it's easy to find later.
Samsung Galaxy Note8 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Note8.
Web Browser - Samsung Galaxy Note8
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy Note8.

Lock, Unlock, Password & Security

Samsung Galaxy Note8 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Note8 to help protect your private information.
Samsung Galaxy Note8 Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your Samsung Galaxy Note8.
Set Up Screen Lock - Samsung Galaxy Note8
[Device-Specific Instructions]
Smart Lock - Samsung Galaxy Note8
[Device-Specific Instructions]
Turn Off Screen Lock - Samsung Galaxy Note8
[Device-Specific Instructions]
Unlock the Device - Samsung Galaxy Note8
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Samsung Galaxy Note8
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy Note8
[Device-Specific Instructions]
Insert SD Card - Samsung Galaxy Note8
[Device-Specific Instructions]
Remove SD Card - Samsung Galaxy Note8
[Device-Specific Instructions]
Use a USB Connector - Samsung Galaxy Note8
[Device-Specific Instructions]

Mobile Hotspot

Samsung Galaxy Note8 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy Note8 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.

Navigating & Multitasking

Samsung Galaxy Note8 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using Split Screen Mode
[Interactive Simulation]
See how to easily switch between and close apps that are running on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your Samsung Galaxy Note8.

Near Field Communication (NFC)

Tap & Pay - Samsung Galaxy Note8
[Device-Specific Instructions]
Turn NFC On / Off - Samsung Galaxy Note8
[Device-Specific Instructions]

Operating System & Software

Samsung Galaxy Note8 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
View Software Version - Samsung Galaxy Note8
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Insert SIM Card - Samsung Galaxy Note8
[Device-Specific Instructions]
Modify SIM PIN - Samsung Galaxy Note8
[Device-Specific Instructions]
Remove SIM Card - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a microSD card from your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Inserting and Removing a the Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Samsung Galaxy Note8.
Turn SIM PIN On / Off - Samsung Galaxy Note8
[Device-Specific Instructions]
Unblock SIM PIN - Samsung Galaxy Note8
[Device-Specific Instructions]
View SIM Card Number - Samsung Galaxy Note8
[Device-Specific Instructions]

Social Networking

Samsung Galaxy Note8 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Note8 to help protect your account.
Samsung Galaxy Note8 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Note8.

Sounds, Volume & Audio

Save a Ringtone - Samsung Galaxy Note8
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note8
[Device-Specific Instructions]
Speakerphone - Samsung Galaxy Note8
[Device-Specific Instructions]
Turn Off All Sounds - Samsung Galaxy Note8
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Note8
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy Note8
[Device-Specific Instructions]

Starter Mode

Samsung Galaxy Note8 Simulator: Accessing Easy Settings
[Interactive Simulation]
Learn how to access settings in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel while in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Learn how to set up the Favorite Contacts screen in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Making a Phone Call
[Interactive Simulation]
Discover how to make a phone call in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Searching From the Home Screen
[Interactive Simulation]
Find out how to search from the home screen in Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Switching to Easy Mode
[Interactive Simulation]
See how to switch to Easy mode for simplified Home screens on your Samsung Galaxy Note8.

Status Indicators/Lights

View Signal Strength - Samsung Galaxy Note8
[Device-Specific Instructions]

Text & Multimedia Messaging

Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Auto Receive Messages - Samsung Galaxy Note8
[Device-Specific Instructions]
Delete Messages - Samsung Galaxy Note8
[Device-Specific Instructions]
View Text Messages - Samsung Galaxy Note8
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Capture a Screenshot - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Accessing Air Command
[Interactive Simulation]
Learn to use access Air Command using the S Pen on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding Trackers, Goals Exercise Programs
[Interactive Simulation]
Discover how to add S Health trackers on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Adding a Shortcut to Air Command
[Interactive Simulation]
Discover how to add a shortcut to air command on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Customizing Samsung Health
[Interactive Simulation]
Discover how to customize Samsung Health on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Measuring Your Blood Oxygen Level
[Interactive Simulation]
Discover how to measure your blood oxygen level on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Removing a Shortcut from Air Command
[Interactive Simulation]
Learn to remove a shortcut from air command on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Setting Up Your Samsung Health Profile
[Interactive Simulation]
Learn to set up your Samsung Health Profile on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Taking Notes with the Screen Off
[Interactive Simulation]
Discover how to use takes notes on your Samsung Galaxy Note8 without having the screen on.
Samsung Galaxy Note8 Simulator: Tracking Your Heart Rate
[Interactive Simulation]
Learn to add track your heart heart on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using Screen Write
[Interactive Simulation]
Learn to use screen write with the S Pen on your Samsung Galaxy Note8.
Samsung Galaxy Note8 Simulator: Using Smart Select
[Interactive Simulation]
Discover how to use the S Pen's smart select on your Samsung Galaxy Note8.
Set Up Printing - Samsung Galaxy Note8
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - Samsung Galaxy Note8
[Device-Specific Instructions]

Wallpapers/Theme

Samsung Galaxy Note8 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Samsung Galaxy Note8.
Set Wallpaper - Samsung Galaxy Note8
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Access Wi-Fi Direct - Samsung Galaxy Note8
[Device-Specific Instructions]
Add a Wi-Fi Network - Samsung Galaxy Note8
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy Note8
[Device-Specific Instructions]
Samsung Galaxy Note8 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy Note8 to connect to a Wi-Fi network, so you can access the internet without using data.
Samsung Galaxy Note8 Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
Learn how to use NFC on your Samsung Galaxy Note8
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Samsung Galaxy Note8
[Device-Specific Instructions]

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