- Benefits of Software Update (*PDF)
Benefits of downloading and installing the new software enhancements.
SUA - The Software Upgrade Assistant (SUA) verifies whether your device has the most recent software. When a software update is available and your device is connected to a PC or Mac® with a USB cable, the SUA provides an option to install the most recent device software. Additional benefits, instructions and specifications are outlined in the link above.
SRA - When the device is connected to a PC or Mac with a USB cable, the Software Repair Assistant (SRA) will address device issues caused by unapproved or faulty software on the device. It will automatically attempt to back up your data, install the most recent version of manufacturer-approved software and restore your data on the device. Additional benefits, instructions and specifications are outlined in the link above.
Go to Support
Please make sure your battery is fully charged, and you are receiving a strong Verizon Wireless or Wi-Fi signal before beginning your software update.
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