Samsung Galaxy S10 5G Pre-Order Promotion FAQs

General Information

  1. What is the Samsung Galaxy S10 5G Pre-Order promotion?

    If you purchase a Samsung Galaxy S10 5G during the pre-order period (4/25/19 to 5/15/19), you'll receive a VIP kit for free, while supplies last. The VIP kit includes Galaxy Buds, a Wireless Charger Portable Battery, and more ($225 value).

  2. How do I qualify for the Samsung Galaxy S10 5G Pre-Order promotion?

    To qualify, you must:

    • Purchase a Samsung Galaxy S10 5G during the pre-order period
    • Redeem the promotion by 6/15/19
  3. What are the steps to redeem the Samsung Galaxy S10 5G Pre-Order promotion?

    Simply follow these quick steps to redeem your VIP kit by 6/15/19:

    1. Download and install the Shop Samsung app on your new Samsung Galaxy S10 5G from the Google Play™ Store.
    2. Open the Shop Samsung app and tap the Menu icon.
    3. Select My Inbox, then tap See if I'm Eligible for the Samsung Galaxy S10 Verizon 5G Offer.
    4. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls and access your contacts.
    5. Tap Register Now for the Samsung Galaxy S10 Verizon 5G Offer.
    6. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
      Note: If you are not signed in to your Samsung Account on your device, you will be prompted to sign in. Otherwise, you will be automatically signed in to your Samsung Account on the Shop Samsung app.
    7. Fill out the required information, and if prompted, upload receipt/proof of pre-order by 11:59:59 PM ET on June 15, 2019.
  4. How long will it take to receive my Samsung Galaxy S10 5G Pre-Order promotion?

    You'll receive your free items 6-8 weeks after approval.

  5. Can I combine the Samsung Galaxy S10 5G Pre-Order promotion with other promotions?

    Yes, you can combine the Samsung Galaxy S10 5G Pre-Order promo with the Samsung Galaxy S10 Buy One, Get One free promotion.

    Note: If you participate in the Samsung Galaxy S10 buy one, get one promo, the Galaxy S10 5G cannot be the smartphone receiving the promotional credit.

  6. What are terms and conditions of the Samsung Galaxy S10 5G pre-order promotion?

    18+ & 50 US/DC only. From 4/25/19 - 5/15/19 ("Purchase Period"), purchase a Samsung Galaxy S10 5G, from a participating Verizon Wireless Authorized retailer, with device installment plan, 2-year contract plan, or outright purchase at full retail price ("Qualifying Purchase"), and receive a pair of Samsung Galaxy Buds, portable charger, and water bottle (est. value $225) ("Gift"). Gifts only available while supplies last. By 6/15/19, using your Qualifying Purchase device, follow instructions on the Shop Samsung app ("App") to submit required info. Gifts will be mailed apprx 6-8 weeks after verification of Qualifying. Only 19,000 Gifts available. If Gifts are unavailable for any reason, Samsung, in its sole discretion, may choose to issue a Reward eCertificate in the apprx value of the Gift as a substitute. Reward eCertificates are valid only at www.Samsung.com or in the App for use towards an eligible purchase, and valid through 9/1/19. Gifts subject to availability and are non-transferrable. Limit 1 Gift per Qualifying Purchase. Void where prohibited or restricted by law. Additional restrictions apply. Offer subject to additional terms here. Samsung reserves the right to modify or discontinue offer at any time by posting notice on the app or website.

  7. © 2019 Samsung Electronics America, Inc. Samsung, Galaxy S are trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Appearance of device may vary.

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