Samsung Galaxy S10+ Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 12

The details:

Release date: 02/18/2020
Android™ Security Patch Level: February 2020
Software Version: QP1A.190711.020.G975USQU3CTB1

What's changing:

The current software update provides performance improvements and the most up to date Android security patches on your device.

System Update Instructions

To help you with the software update for your Samsung device, this page contains the following information:

  • Wi-Fi Only Over The Air (OTA) Programming
  • Server-Initiated Software Update Instructions
  • User-Initiated Software Update Instructions
  • Software Update while Roaming

Note: Estimated software download time is 6-10 minutes. Estimated software update time is 6-10 minutes.

User-Initiated Software Update

This process allows a user to navigate through the device options to seek updates.

  1. From a Home screen, touch and swipe up or down to display all apps, tap Settings > System updates > Check for system updates.
    Note These instructions apply to Standard mode only.
  2. If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.
  3. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

You've successfully updated your software.

Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update

If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.

  1. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.
  2. When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin.

You've successfully updated your software.

Server-Initiated Software Update

You'll be notified on your device that a software update is available.

  1. Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.

    Note: If you choose Defer, this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update.
  2. After you've received first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.
  3. Once the installation is complete, the device will power off and then back on again.

You've successfully updated your software.

System Update while Roaming

If you're roaming, you won't receive a software update notice. To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.

To enable Wi-Fi:

  1. Go to Settings > Wireless & networks.
  2. Tap Wi-Fi.
  3. To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.

If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update.

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

System Update 11

The details

Release date: 01/09/2020
Android Security Patch Level: January 2020
Software Version: QP1A.190711.020.G975USQS2CSL1

What's changing:

The current software update provides the most up to date Android security patches on your device.

System Update 10

The details:

Release date: 12/16/2019
Android Security Patch Level: December 1, 2019
Software Version: QP1A.190711.020.G975USQU2CSKP

What's changing:

This software update brings the latest Android 10 OS, with new features including Live Transcribe, Smart Reply, improved Gestures and Camera UX, and Focus Mode. Night Mode has been renamed to Dark Mode. The latest Android security patch is also included in this update.

Android 10 OS Update

Android 10 OS offers some of the newest ways to control your privacy, customize your phone, and get things done. It's Android, just the way you want it.

  • Sound Amplifier

    With Sound Amplifier, your phone can boost sound, filter background noise, and fine tuned to your listening preferences. Whether talking to your best friend, watching TV, or listening to a lecture — just plug in your headphones and hear everything more clearly.
  • Smart Reply

    In Android 10, you get more than just suggested responses to your messages. You also get recommended actions. So, if a friend asks you out to dinner, your phone will suggest you text thumbs up. Then, it'll also pull up directions right in Google Maps™. It even works in messaging apps like Signal.
  • Live Transcribe

    Real-time transcriptions for the world around you. Now with sound events that show you when someone is clapping, a dog is barking, someone is whistling, and more.
  • Gesture Navigation

    Gestures are now quicker and more intuitive than ever. Go backwards and forwards, pull up the homescreen, and swipe up to see your open apps. All super smooth.

Samsung Galaxy S10 Gestures screenshot Samsung Galaxy S10 Gestures screenshot

  • Focus Mode

    For getting in the zone and minimizing distractions. Turn on Focus mode with a single tap to pause apps that you've selected.

Samsung Galaxy S10 Focus Mode screenshot Samsung Galaxy S10 Focus Mode screenshot

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Android is a trademark of Google, Inc.