Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
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Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis™ Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad® mini with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
iPad® Air 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
iPad® Pro
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad® Air™
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
iPad® mini 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
DROID TURBO 2 - Designed by You
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad® mini
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
iPad® mini 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
Verizon Wireless UM175 USB Modem
LG enV®2
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Delphi Connect

Device Switch

BlackBerry - Device Switch - Android®
[Device-Specific Instructions]

Facebook

Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]

Family Locator

Family Locator FAQs
[FAQs]
Learn how you can locate your family members' phones and stay connected with your family, even when you aren't with them.
Purchase Family Locator
[Device-Specific Instructions]
To purchase Family Locator via the My Verizon website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Amazon App Suite FAQs
[FAQs]
This Amazon widget is pre-installed on many Android™ devices, offering easy access to your e-books, online shopping and more.
Contact App Developers - Play Store™
[Device-Specific Instructions]
Uninstall Apps - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving content through our Media Store.
Reset App - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
View Recent Apps - Play Store™
[Device-Specific Instructions]
Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Clear App Cache and Data - Play Store™
[Device-Specific Instructions]
Check Apps Reviewed by Verizon Wireless
[Device-Specific Instructions]
Tap & Pay - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Turn App Notifications On / Off - Android®
[Device-Specific Instructions]

go90

go90 FAQs
[FAQs]
Learn more about go90, a video streaming app that offers access to live and on demand video wrapped in a social experience.
Access Favorites - go90™
[Device-Specific Instructions]
Add / Change Profile Picture - go90™
[Device-Specific Instructions]
Add Likes - go90™
[Device-Specific Instructions]
Change Password - go90™
[Device-Specific Instructions]
Change Streaming Option - go90™
[Device-Specific Instructions]
Check Current Version - go90™
[Device-Specific Instructions]
Check for Updates - go90™
[Device-Specific Instructions]
Content No Longer Available - go90™
[Device-Specific Instructions]
Create Profile - go90™
[Device-Specific Instructions]
Customize Push Notifications - go90™
[Device-Specific Instructions]
Delete a Comment - go90™
[Device-Specific Instructions]
Device Gets Hot while Streaming - go90™
[Device-Specific Instructions]
Play Videos and Shows - go90™
[Device-Specific Instructions]
Reset Password - go90™
[Device-Specific Instructions]
Sign In - go90™
[Device-Specific Instructions]
Sign Out - go90™
[Device-Specific Instructions]
Timeout Error - go90™
[Device-Specific Instructions]
Troubleshooting Audio Loss - go90™
[Device-Specific Instructions]
Turn Closed Captioning On / Off - go90™
[Device-Specific Instructions]
Turn Notifications Off - go90™
[Device-Specific Instructions]
Update Account Info - go90™
[Device-Specific Instructions]
View / Post Comments - go90™
[Device-Specific Instructions]
View Watch History / Activity - go90™
[Device-Specific Instructions]

Google Now

Samsung Galaxy S7 Simulator: Using Google Now™
[Interactive Simulation]
Learn how to use Google Now to automatically give you updates and information you want on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Voice Actions in Google Now™
[Interactive Simulation]
Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your Samsung Galaxy S7.

Google Play Store

Download and Install Apps - Play Store™
[Device-Specific Instructions]
Update Apps - Play Store™
[Device-Specific Instructions]
App Update Notifications - Play Store™
[Device-Specific Instructions]
Downloading Apps on Your Samsung Galaxy S7 from Verizon
[Video]
Download apps with Google Play™ on your Samsung Galaxy S7 from Verizon.
Length: 1:59
Verify Google Apps Status - Android®
[Device-Specific Instructions]
Can I save paid apps before a factory reset?
[Community]
Hi all...I did a search through the questions already asked but couldn't locate a duplicate response  Due to some lagging and just general issues with my Edge I am planing on doing a backup of everything before doing a factory reset.   I have two paid apps on the phone that I don't want...
Samsung Galaxy S7 Simulator: Downloading an App or Widget
[Interactive Simulation]
Discover how to search for and download an app or widget in Google Play™ Store on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Uninstalling an App or Widget
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your Samsung Galaxy S7.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Syncing with iTunes®
[Device-Specific Instructions]
MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Syncing with iTunes - Photos
[Device-Specific Instructions]

Kickbit

Kickbit FAQs
[FAQs]
Learn more about Kickbit, an app you can use to earn mobile data that can be transferred to your Verizon Wireless prepaid smartphone.
Download and Install - Kickbit
[Device-Specific Instructions]
Create Account or Sign In - Kickbit
[Device-Specific Instructions]
Usage and Settings - Kickbit
[Device-Specific Instructions]

Maps

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Gestures - Google Maps™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Searching Locally in Google Maps™
[Interactive Simulation]
Learn how to find places around you in a chosen category using Google Maps on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Turn-by-Turn Navigation in Google Maps™
[Interactive Simulation]
A visual guide on how to navigate to a location using Google Maps on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Viewing Current Traffic in Google Maps™
[Interactive Simulation]
A visual guide for how to add layers to Google Maps to view current traffic on your Samsung Galaxy S7.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My InfoZone

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The new My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - My Verizon app - Android®
[Device-Specific Instructions]
Use the Device Health Check to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
*611 On-Screen FAQs
[FAQs]
Learn about the *611 On-Screen feature that provides on-device Support for Android™ phones.
Sign in to My Verizon Website
[Device-Specific Instructions]
Device Health Check Notification Settings - MVD - Android®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Learn how to manage add-ons using the My Verizon app.
Manage International Plan - My Verizon app
[Device-Specific Instructions]
Learn how to manage international plans and view international data usage from the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
Can I restore my deleted call history?
[Community]
I mistakenly deleted my call  history. Is there a way to restore it?

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

S Health

Samsung Galaxy S7 Simulator: Adding a Tracker
[Interactive Simulation]
Learn how to add trackers like step tracker on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Customizing S Health
[Interactive Simulation]
Discover how to customize your health profile with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Measuring Your Blood Oxygen Level
[Interactive Simulation]
Discover how to measure your blood oxygen level on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting Up Your S Health Profile
[Interactive Simulation]
Find out how to set up your S Health profile on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Tracking Your Heart Rate
[Interactive Simulation]
Learn how to track your heart rate using S Health on your Samsung Galaxy S7.

S Voice

Samsung Galaxy S7 Simulator: Changing S Voice™ Settings
[Interactive Simulation]
Learn how to change S Voice settings on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting a Calendar Alarm
[Interactive Simulation]
See how to set a calendar alarm with your voice using S Voice on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using S Voice™
[Interactive Simulation]
Learn how to use your voice to complete actions with S Voice on your Samsung Galaxy S7.

Samsung Pay

Remove a Card - Samsung Pay
[Device-Specific Instructions]
Initial Setup - Samsung Pay
[Device-Specific Instructions]
Add a Card - Samsung Pay
[Device-Specific Instructions]
Make a Purchase - Samsung Pay
[Device-Specific Instructions]

SideSync

Install SideSync - Samsung Smartphone
[Device-Specific Instructions]

VelaSense

VelaSense FAQs
[FAQs]
Learn about the VelaSense Android Application that combines multiple features to assist the visually impaired with everyday tasks.

Verizon Cloud

How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Download Media - Verizon Cloud - Website - Windows
[Device-Specific Instructions]
To upload/download/manage your music, pictures, videos and documents via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Are apps backed up to the Verizon Cloud?
[Community]
Today I was told that when do a backup to the VZW Cloud, the apps are backed up too.  Is that true, and if it is, why aren't the apps listed as types of files that are backed up?
Can I back up memos and files to the cloud?
[Community]
Is it possible to back up memos and my files to the cloud?
How Do I Transfer My Emails To My Galaxy S7 Edge?
[Community]
I have a 3rd party emails how to transfer from note 3 to s7 edge
Samsung Galaxy S7 Simulator: Backing Up Call History and Messages
[Interactive Simulation]
A visual guide for how to back up call history and messages with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Backing Up Contacts
[Interactive Simulation]
Discover how to back up your contacts with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Backing Up Photos, Videos, Music, and Documents
[Interactive Simulation]
Learn how to back up photos, videos, music and documents with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Downloading Files from Verizon Cloud
[Interactive Simulation]
An interactive guide on how to download files from Verizon Cloud to your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Restoring Content to Your Device
[Interactive Simulation]
Learn how to restore content to your Samsung Galaxy S7 with Verizon Cloud.
Samsung Galaxy S7 Simulator: Setting Up Verizon Cloud
[Interactive Simulation]
An interactive guide on how to set up Verizon Cloud to back up content on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Upgrading Your Backup Storage Plan
[Interactive Simulation]
Find out how to get more storage for your Verizon Cloud account using your Samsung Galaxy S7.
Why are duplicate photos being backed up?
[Community]
What is causing this? I am out of cloud space but most photos are duplicate one or more times.

Verizon FamilyBase

FamilyBase FAQs
[FAQs]
Sign up for FamilyBase. Set parental controls. Put limits on data usage, block contacts and monitor activity of all account lines. Avoid unexpected overages.
Access the FamilyBase™ App - Android®
[Device-Specific Instructions]
View Activity - FamilyBase™ - Android®
[Device-Specific Instructions]
Why can't I download the Familybase companion?
[Community]
I am trying to download the familybase companion on my sons s7 edge, it says there is "no eligible device for app install"

Verizon Messages (Message+)

Verizon Messages (Message+) FAQs
[FAQs]
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.
Uninstall - Verizon Messages - Android™
[Device-Specific Instructions]
Video Trimmer - Verizon Messages - Android®
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to send a video message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Forwarding a Text Message
[Interactive Simulation]
A visual guide for how to forward a text message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sending a Text Message to Multiple Contacts
[Interactive Simulation]
Find out how to send a text message to a group of your contacts from your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Voice-to-Text
[Interactive Simulation]
An interactive how-to guide for sending a text message with your voice on your Samsung Galaxy S7.

Verizon Messages (Message )

Can the default notification tone be set in Messages?
[Community]
Recently upgraded to s7 (with Marshmallow) and am loving it. However, hit a snag in reconfiguring Verizon Messages. I know it is possible to set a unique tone for individual contacts, but is it possible to set a default notification tone for all incoming messages (that hasn't been overridden...
How Do I Set Custom Individual Notification Tones In Messenger+?
[Community]
I've recently downloaded new ringtones onto my Galaxy S7 and have assigned them to different people in my contacts. I also use Verizon Messenger+ as my default. The issue is when I receive a text from the people I have assigned a custom notification sound, it plays the Verizon Alert tone. How do I make...
How Do I Use Messenger+ On My Device?
[Community]
I did come up with another question about messager+ and messager and can't find last thread I typed in, so I'll just ask another question. In order to start a conversation in messager+ or messager do you first have to go into contacts or can there be an icon at top of messager+ and messager window to...
How do I add my own notification tone in Verizon Messages+?
[Community]
I have a Samsung Galaxy S7.  How do I add my own notification ring tone in Messenger+?  I will use the same ring tone for all messages. With my S5 I was able to have a separate generic tone from my phone for two apps.  With this phone, it uses the same tone, even when I change it up. ...
How do I disable mms message confirmations on Messages+?
[Community]
I have a wifi Samsung Gear Frontier S3 watch connected to my Verizon Samsung Galaxy s7 edge. When part of group texts, I am getting read confirmations buzzing and dinging my watch. This is REALLY annoying during my daughters softball season, when group texts are used to insure we all know where to be...
Why are text notifications blocked from a single contact?
[Community]
For one contact there is a speaker icon with an x by it, and I don't get notifications of incoming text from this contact (only this one contact.) Can't find how to fix the issue
Why can't I open saved text messages in vmz format?
[Community]
Hi I was able to save text messages. They were syored in My Files in a folder titled Verizon Messages. They are in vmz format. When I try to open them I get a "no application association" error message. Can anyone help? It seems odd Verizon advertizes this option but then you cant use it. Thanks in advance.Ammby1...
Why can't I send text messages with a local SIM card?
[Community]
Hi there, Hope my upping a two-year old (unsolved!) problem is okay here. I have the same issue with a Verizon SIM-unlocked Samsung Galaxy S7. A friend of mine came from the US for a couple of weeks, installed a local SIM-card, but cannot send SMS messages. She is using Message+ app for messaging...
Why don't Verizon Messages+ notifications take me to the right place?
[Community]
Hi, there! I recently upgraded to Message+ version  6.4.42, and now, when I get a text message, and I pull down the notification bar and click on the notification, it only takes me to my list of conversations, and not directly to the text message itself.  This change also followed the most recent...
Why is there a line on Message + screen that reads unread?
[Community]
There is a line on my message + screen that reads unread messages. Why is it there??

Verizon Support & Protection

Erase Data - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely erase/wipe/delete its data via a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Lock Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely lock it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Locate Device - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely locate it from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Subscription Setup - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
To set up/activate Verizon Support & Protection to protect your device from viruses and mobile threats and locate it if it's been lost or stolen, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Sound Alarm - Verizon Support & Protection - My Verizon Website
[Device-Specific Instructions]
If you can't find your device and you've downloaded the Verizon Support & Protection app, here's information on how to remotely sound an alarm from a computer/PC. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Is a shattered screen covered by manufacturer's warranty?
[Community]
I recently got a new Galaxy S7 and had the bad luck of the phone falling screen down onto a hardwood floor from table height. The screen shattered. It thought that the S7 phones had a more durable exterior to sustain impact? I was wondering if there is some type of manufacturer's warranty on this?

Visual Voicemail

Activate Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
How Does Visual Voicemail Work On My Galaxy S7?
[Community]
How do i set the voice mail on my galaxy s7 to the pre recorded message of just my phone number instead of the voice recording of my name?
How do I activate basic free visual voice mail on Galaxy S7?
[Community]
how do I activate basic free visual voicemail

VZ Navigator

Uninstall VZ Navigator®
[Device-Specific Instructions]
Find a Location - VZ Navigator®
[Device-Specific Instructions]
Synchronize Changes - VZ Navigator® - PC
[Device-Specific Instructions]
To synchronize changes you've made on the VZ Navigator website with your device, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy S7 Simulator: Navigating to a Location
[Interactive Simulation]
Discover how to get directions to a location using VZ Navigator® on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search for a local location using VZ Navigator® on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Viewing Current Traffic
[Interactive Simulation]
An interactive guide for how to add layers to VZ Navigator® to view current traffic on your Samsung Galaxy S7.

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