Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Samsung Galaxy S7
Apple® iPhone® 7 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Galaxy J7 / J7 V
DROID TURBO 2
Apple Watch® Series 3
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
LG K20™ V
Samsung Galaxy S8+
Moto Z Force Droid Edition
Pixel™, Phone by Google
Google Pixel 2
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy Note® 4
Verizon Wireless Home Phone
Apple® iPhone® 5c
Samsung Galaxy J3 (2016)
Google Pixel 2 XL
LG Revere® 3
Samsung 3G Network Extender
Verizon Ellipsis® 7
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Apple® iPhone® 5
V20™
Motorola moto z2 play
Jetpack® MiFi® 7730L
LG G6™
Samsung Gusto® 3
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Motorola moto z2 force edition
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Cadence by Kyocera
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
GizmoGadget™ by LG
LG G5
Pixel™ XL, Phone by Google
Verizon 4G LTE Broadband Router
Samsung Galaxy J3 V
Stylo™ 2 V
LG G4™
LG Exalt® LTE
DROID MAXX 2
Apple® iPhone® 4s
Pantech 4G LTE Global USB Modem UML290
Apple® iPhone® 4
ZenPad™ Z8
Verizon Ellipsis® Jetpack® MHS900L
Moto Z Droid Edition
Hum+ by Verizon
LG K8 V
LG G3
Verizon LTE Internet and Home Phone
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto e4
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG Optimus Zone™ 3 Prepaid
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
PRIV™ by BlackBerry®
LG V10™
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung 4G LTE Network Extender
Ellipsis® Jetpack® MHS800L
Galaxy J3 Mission Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Galaxy Tab E (8.0)
Apple® iPad® (9.7-inch)
Samsung Convoy® 4
Microsoft Surface 3
DuraXV
Samsung Convoy™ 3
Motorola moto e4 plus™
Verizon Wireless Home Phone T2000
GizmoPal® 2 by LG
Verizon Ellipsis® 10
BlackBerry® Bold™ 9930 smartphone
ZenPad™ Z10
Moto G Play
Verizon Global USB Modem USB730L
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem 551L
GizmoPal™
Samsung Gear S3 frontier
DROID RAZR M by MOTOROLA
Galaxy Tab E
KYOCERA DuraXVLTE
LG V30®
Samsung Convoy™ 2
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Casio G'zOne Ravine® 2
BlackBerry Classic
Casio G'zOne Commando®
ASUS ZenPad™ Z8s
Apple® iPad Pro® (12.9-inch)
Apple® iPad mini™
Verizon 4G LTE USB Modem UML295
Ellipsis™ Jetpack® MHS815L
LG K4™ LTE
Kyocera DuraXV+
Apple® iPad Air® 2
HTC 10™
Apple® iPad mini™ with Retina display
LG Exalt™
Samsung Gusto® 2
LG Extravert™ 2
Apple® iPad Pro® (10.5-inch)
Verizon Ellipsis® 8 HD
ZenFone™ V Live
LTE Internet (Installed)
ASUS ZenFone™ V
HTC One® (M8)
Sony Xperia® Z3v
Moto G™ by Motorola
ZTE Blade™ Vantage Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Commando® 4G LTE
ZTE Cymbal® LTE
LG G Pad 8.3 LTE
LG G Vista
LG G2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro®
Samsung Intensity™ II
DROID ULTRA by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
HTC Desire® 530
Verizon Wireless USB760 Modem
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto X™ by Motorola
HTC One M9
BlackBerry® Q10 smartphone
Gear S®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Note® II
Sonim XP5
Samsung Galaxy Tab® 2 (7.0)
Gear S2
HTC Desire® 526
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Apple® iPad Pro® (9.7-inch)
Apple® iPad® with Wi-Fi + 4G
Apple® iPad mini® 4
Samsung Galaxy Tab®
Apple® iPad®
DROID RAZR by MOTOROLA
Samsung 4G LTE Network Extender 2
Samsung Galaxy Tab S2
Galaxy Note® Edge
ASUS ZenFone™ AR
Samsung Galaxy Tab S3
Verizon GizmoTab™
Samsung Convoy™
Humx
Apple® iPad Air®
G Pad™ 7.0 LTE
Moto E™ Prepaid
HTC Desire® 626
LG Octane™
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
Nokia Lumia 822
BlackBerry® Z10 smartphone
LG Cosmos™ 2
LG Accolade™
Samsung Galaxy Book
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (10.1)
Nokia Lumia 928
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Samsung Haven™
LG Exalt™II
Samsung Gusto®
DROID X by MOTOROLA
LG Revere® 2
LG enV®3
Samsung Intensity™ III
LG 4G LTE USB Modem VL600
Ellipsis® Kids
G Pad™ 10.1 LTE
Arlo Go
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Dell™ Vostro™ V13 Laptop
Verizon MiFi™2200 Intelligent Mobile Hotspot
HP Elite x2 1012
HTC One®
LG Terra™
Yealink One TalkSM IP DECT Phone Bundle
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
Samsung Galaxy S® III mini
Samsung Galaxy Tab® 4 (10.1)
LG enV®2
Verizon Wireless UMW190 Global USB Modem
Verizon Ellipsis® 10 HD
Samsung Alias™ 2
Lancet™ for Android™
Samsung Galaxy Camera®
Nokia Lumia Icon
LG VX8300
Samsung Gear S3 classic
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (8.0)
Samsung Intensity™
DROID X2 by MOTOROLA
LG Cosmos™
Samsung Smooth™
Motorola XOOM™ 4G LTE
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC One® (M8) for Windows®
Samsung Knack™
Casio G'zOne Boulder®
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Apple® iPad mini™ 3
Apple® iPad® with Retina display
Pantech Hotshot™
DROID BIONIC by MOTOROLA
Motorola Barrage™
DROID RAZR HD by MOTOROLA
Lancet™
Samsung SCH-u340
DROID 4 by MOTOROLA
Spartan GoCam™
LG Extravert™
LG enV® TOUCH
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1
Samsung Galaxy Stellar™
Lucid™3 by LG
Samsung Galaxy Note® Pro
DROID RAZR MAXX by MOTOROLA
DROID INCREDIBLE 2 by HTC
LG Optimus Exceed™ 2
Sony Xperia® Z2
Nokia Lumia 2520
LG VX5500
Transpyre™ Prepaid
Samsung Fascinate™
Pantech Breakout™
Verizon Wireless UM175 USB Modem
HTC One® max
LG VX8360
Samsung Galaxy™ Stratosphere™
Hydro ELITE by KYOCERA
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Zone™
DROID DNA by HTC
HTC One® remix
Verizon Wireless PC5750 PC Card
Motorola W385
Samsung Galaxy Tab® S
Pantech Perception™
LG VX5400
Samsung Illusion™
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
Google Nexus 7
Enact™ by LG
DROID INCREDIBLE by HTC
Galaxy Nexus by Samsung
Samsung Galaxy View
Lucid™ by LG
Spectrum™ 2 by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Cosmos™ Touch
Pantech Jest™ 2
Samsung Gear S2 classic
LG VX8350
Samsung SCH-u410
HTC Desire® 612
Lexus Connected Car
Samsung Galaxy Tab® (7.7)
Lucid™2 by LG
Motorola XOOM™
Verizon Wireless CDM8975
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless G'zOne Type-S
Delphi Connect
LG VX5300
Casio G'zOne Rock™
Verizon Wireless Escapade®
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Curve™ 9370 smartphone
LG Voyager™
BlackBerry Classic Non-Camera
Motorola RAZR V3c
LG VX6100
LG Dare™
LG Chocolate® Touch
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola RAZR V3m in Gray
Luge™ by Motorola Prepaid
Motorola MOTO™ VU204
HP Spectre x2
LG VX5200
Pantech Caper™ Prepaid
Samsung Reality™
Samsung Galaxy Legend™
Motorola V325
LG VX3200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID XYBOARD 10.1 by MOTOROLA
Gateway® LT2016u Netbook
LG Chocolate® 3
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX3300
Samsung SCH-a870
Moto X™ - Designed by You
Samsung SCH-u540
Motorola W315
Samsung SCH-a630
Samsung SCH-a650
Samsung Zeal™
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
Motorola V325i
Verizon Wireless PN-300
Verizon Wireless U630 PC Card
BlackBerry® Curve™ 9310 smartphone
Verizon XU870 Global ExpressCard®
LG Clout™
Pantech Marauder™
Windows Phone 8X by HTC
Samsung ATIV SE™
Samsung SCH-u550
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Casio G'zOne Brigade®
Nokia 6215i
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Verizon Wireless Blitz® Prepaid
Revolution™ by LG
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
Samsung Trance™
BlackBerry® Curve™ 9330 smartphone
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Delphi Connect

Device Switch

Download and Install - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
To download and install BlackBerry content transfer, view this info.
BlackBerry - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
To transfer content between an Android and a Blackberry OS10 device, check out this info.

Facebook

Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.
Purchase Family Locator
[Device-Specific Instructions]
To purchase Family Locator via the My Verizon website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Amazon App Suite FAQs
[FAQs]
This Amazon widget is pre-installed on many Android™ devices, offering easy access to your e-books, online shopping and more.
Contact App Developers - Play Store™
[Device-Specific Instructions]
Uninstall Apps - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving content through our Media Store.
Reset App - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
View Recent Apps - Play Store™
[Device-Specific Instructions]
Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Clear App Cache and Data - Play Store™
[Device-Specific Instructions]
Check Apps Reviewed by Verizon Wireless
[Device-Specific Instructions]
Tap & Pay - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Turn App Notifications On / Off - Android®
[Device-Specific Instructions]

go90

go90 FAQs
[FAQs]
Learn more about go90, a video streaming app that offers access to live and on demand video wrapped in a social experience.
Access Favorites - go90™
[Device-Specific Instructions]
Add / Change Profile Picture - go90™
[Device-Specific Instructions]
Add Likes - go90™
[Device-Specific Instructions]
Here's how to like a video you've watched on the go90 app.
Change Password - go90™
[Device-Specific Instructions]
Change Streaming Option - go90™
[Device-Specific Instructions]
Check Current Version - go90™
[Device-Specific Instructions]
Check for Updates - go90™
[Device-Specific Instructions]
Content No Longer Available - go90™
[Device-Specific Instructions]
Create Profile - go90™
[Device-Specific Instructions]
Customize Push Notifications - go90™
[Device-Specific Instructions]
Delete a Comment - go90™
[Device-Specific Instructions]
Device Gets Hot while Streaming - go90™
[Device-Specific Instructions]
Play Videos and Shows - go90™
[Device-Specific Instructions]
Reset Password - go90™
[Device-Specific Instructions]
Sign In - go90™
[Device-Specific Instructions]
Here's how to sign in to your go90 account.
Sign Out - go90™
[Device-Specific Instructions]
Here's how to sign out of your go90 account.
Timeout Error - go90™
[Device-Specific Instructions]
If your go90 app times out, here's how to fix it.
Troubleshooting Audio Loss - go90™
[Device-Specific Instructions]
Turn Closed Captioning On / Off - go90™
[Device-Specific Instructions]
Turn Notifications Off - go90™
[Device-Specific Instructions]
Update Account Info - go90™
[Device-Specific Instructions]
View / Post Comments - go90™
[Device-Specific Instructions]
View Watch History / Activity - go90™
[Device-Specific Instructions]
Watch NBA League Pass - go90™
[Device-Specific Instructions]
Watch NFL - go90™
[Device-Specific Instructions]

Google Now

Samsung Galaxy S7 Simulator: Using Google Now™
[Interactive Simulation]
Learn how to use Google Now to automatically give you updates and information you want on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Voice Actions in Google Now™
[Interactive Simulation]
Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your Samsung Galaxy S7.

Google Play Store

Download and Install Apps - Play Store™
[Device-Specific Instructions]
Update Apps - Play Store™
[Device-Specific Instructions]
App Update Notifications - Play Store™
[Device-Specific Instructions]
Downloading Apps on Your Samsung Galaxy S7 from Verizon
[Video]
Download apps with Google Play™ on your Samsung Galaxy S7 from Verizon.
Length: 1:59
Verify Google Apps Status - Android®
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Downloading an App or Widget
[Interactive Simulation]
Discover how to search for and download an app or widget in Google Play™ Store on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Uninstalling an App or Widget
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your Samsung Galaxy S7.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

Kickbit

Kickbit FAQs
[FAQs]
Learn more about Kickbit, an app you can use to earn mobile data that can be transferred to your Verizon Wireless prepaid smartphone.
Download and Install - Kickbit
[Device-Specific Instructions]
Create Account or Sign In - Kickbit
[Device-Specific Instructions]
Usage and Settings - Kickbit
[Device-Specific Instructions]

Maps

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Gestures - Google Maps™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Samsung Galaxy S7 Simulator: Searching Locally in Google Maps™
[Interactive Simulation]
Learn how to find places around you in a chosen category using Google Maps on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Turn-by-Turn Navigation in Google Maps™
[Interactive Simulation]
A visual guide on how to navigate to a location using Google Maps on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Viewing Current Traffic in Google Maps™
[Interactive Simulation]
A visual guide for how to add layers to Google Maps to view current traffic on your Samsung Galaxy S7.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - My Verizon app - Android®
[Device-Specific Instructions]
Use the Device Health Check to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
Sign in to My Verizon Website
[Device-Specific Instructions]
Device Health Check Notification Settings - MVD - Android®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
View Media & App Purchases - My Verizon app
[Device-Specific Instructions]
Here's how to view your media and app purchases via the My Verizon app.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

S Health

Samsung Galaxy S7 Simulator: Adding a Tracker
[Interactive Simulation]
Learn how to add trackers like step tracker on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Customizing S Health
[Interactive Simulation]
Discover how to customize your health profile with your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Measuring Your Blood Oxygen Level
[Interactive Simulation]
Discover how to measure your blood oxygen level on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting Up Your S Health Profile
[Interactive Simulation]
Find out how to set up your S Health profile on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Tracking Your Heart Rate
[Interactive Simulation]
Learn how to track your heart rate using S Health on your Samsung Galaxy S7.

S Voice

Samsung Galaxy S7 Simulator: Changing S Voice™ Settings
[Interactive Simulation]
Learn how to change S Voice settings on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Setting a Calendar Alarm
[Interactive Simulation]
See how to set a calendar alarm with your voice using S Voice on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using S Voice™
[Interactive Simulation]
Learn how to use your voice to complete actions with S Voice on your Samsung Galaxy S7.

Samsung Pay

Remove a Card - Samsung Pay
[Device-Specific Instructions]
Initial Setup - Samsung Pay
[Device-Specific Instructions]
Add a Card - Samsung Pay
[Device-Specific Instructions]
Make a Purchase - Samsung Pay
[Device-Specific Instructions]

SideSync

Install SideSync - Samsung Smartphone
[Device-Specific Instructions]

VelaSense

VelaSense FAQs
[FAQs]
Learn about the VelaSense Android Application that combines multiple features to assist the visually impaired with everyday tasks.

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Restore Content - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to restore content on your Android smartphone using Verizon Cloud.
Manage Photos / Videos - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage photos and videos on your Android smartphone with Verizon Cloud.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Download Media - Verizon Cloud - Website - Windows
[Device-Specific Instructions]
To upload/download/manage your music, pictures, videos and documents via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Share Media - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your Android smartphone.
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.
Samsung Galaxy S7 Simulator: Backing Up Call History and Messages
[Interactive Simulation]
A visual guide for how to back up call history and messages with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Backing Up Contacts
[Interactive Simulation]
Discover how to back up your contacts with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Backing Up Photos, Videos, Music, and Documents
[Interactive Simulation]
Learn how to back up photos, videos, music and documents with Verizon Cloud on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Downloading Files from Verizon Cloud
[Interactive Simulation]
An interactive guide on how to download files from Verizon Cloud to your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Restoring Content to Your Device
[Interactive Simulation]
Learn how to restore content to your Samsung Galaxy S7 with Verizon Cloud.
Samsung Galaxy S7 Simulator: Setting Up Verizon Cloud
[Interactive Simulation]
An interactive guide on how to set up Verizon Cloud to back up content on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Upgrading Your Backup Storage Plan
[Interactive Simulation]
Find out how to get more storage for your Verizon Cloud account using your Samsung Galaxy S7.

Verizon FamilyBase

Verizon FamilyBase FAQs
[FAQs]
Use FamilyBase to set parental controls to block unwanted contacts, view your child's text and call history, and set usage limits to avoid unexpected overages.
Access the FamilyBase™ App - Android®
[Device-Specific Instructions]
Add Time Restrictions - FamilyBase™ - Website
[Device-Specific Instructions]
Here's how to add time restrictions. Visit our FamilyBase FAQs for additional info on FamilyBase.
View Activity - FamilyBase™ - Android®
[Device-Specific Instructions]

Verizon Messages (Message+)

Verizon Messages (Message+) FAQs
[FAQs]
Use the Verizon Message+ app to sync messages across multiple devices, send picture & video messages and make calls on a tablet over Wi-Fi or cellular.
Verizon Messages (Message+) - How to Use Guide
[How to Use Guide]
Get instructions on how to set up and use Verizon Messages for texting across multiple devices, group and multimedia texting and other advanced features.
Driving Mode - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To configure the Driving Mode settings for the Verizon Messages (Message+) app, view this info.
Turn On Auto Reply - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To turn on auto reply for Verizon Messages (Message+) from your Android smartphone, view this.
Turn Off Auto Reply - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To turn off auto reply for the Verizon Messages (Message+) app, view this info.
Message Settings - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To configure Verizon Messages (Message+) settings from your Android smartphone, view this info.
Delete Messages - Verizon Messages - Android®  Smartphone
[Device-Specific Instructions]
To delete messages from your Android smartphone via Verizon Messages (Message+), view this info.
Send / Re-send an eGift - Verizon Messages - Android®
[Device-Specific Instructions]
To send or re-send an eGift via Verizon Messages (Message+) from your Android device, view this.
View / Disconnect Paired Devices - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.
Send a Message with Recorded Audio - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a recorded audio message via Verizon Messages (Message+), from your Android smartphone, view this info.
Restore Messages - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to restore messages via Verizon Message+ after switching Android devices.
Pairing Devices - Verizon Messages - Android®
[Device-Specific Instructions]
To pair an Android tablet with a smartphone via the Verizon Messages (Message+) app, view this info.
Uninstall - Verizon Messages - Android™
[Device-Specific Instructions]
Video Trimmer - Verizon Messages - Android®
[Device-Specific Instructions]
Send a Message with Video Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a video attachment via Verizon Messages (Message+), from your Android smartphone, view this info.
Send a Message - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
For message types you can send from your Android smartphone via Verizon Messages (Message+), view this.
Send a Message with Audio Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send an audio attachment from your Android smartphone via Verizon Messages (Message+), view this info.
Send a Message with Places Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a Place attachment via Verizon Messages (Message+) from your Android smartphone, view this info.
Send a Data eGift - Verizon Messages - Android®
[Device-Specific Instructions]
To send a data eGift via Verizon Messages (Message+) from your Android device, view this.
Send a Message with Picture Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a picture message from your Android smartphone via Verizon Messages (Message+), view this info.
Send a Message with Postcard Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a postcard attachment from your Android smartphone via Verizon Messages (Message+), view this info.
Text Message Signature - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To enter or edit your Verizon Messages (Message+) signature from your Android smartphone, view this info.
Turn Message Delivery Confirmation Setting On / Off - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To receive delivery confirmation for sent messages via Verizon Messages (Message+), view this info.
View Text Messages - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To view messages from your Android smartphone via Verizon Messages (Message+), see this info.
Send a Message with Emoji Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send emoji via Verizon Messages (Message+), from your Android smartphone, view this info.
Create a Group Contact List - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to create a group contact list using Verizon Messages on your Android Smartphone.
Manage Auto Reply - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To manage auto reply from your smartphone via Verizon Messages (Message+), view this info.
Samsung Galaxy S7 Simulator: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to send a video message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Forwarding a Text Message
[Interactive Simulation]
A visual guide for how to forward a text message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Sending a Text Message to Multiple Contacts
[Interactive Simulation]
Find out how to send a text message to a group of your contacts from your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Voice-to-Text
[Interactive Simulation]
An interactive how-to guide for sending a text message with your voice on your Samsung Galaxy S7.
Send Message with Yahoo Search Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Here's how to send message with Yahoo Search attachment when using Verizon Messages on your Android smartphone.
Send a Message with Collage Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
Here's how to send message with collage attachment when using Verizon Messages on your Android smartphone.
Send a Message with Contact Card - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a contact card via Verizon Messages (Message+), from your Android smartphone, view this info.
Send a Message with Glympse Attachment - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To send a Glympse message from your Android smartphone via Verizon Messages (Message+), view this info.
Set Up Group Messaging - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Visual Voicemail

Activate Basic Visual Voicemail - Samsung
[Device-Specific Instructions]

VZ Navigator

Uninstall VZ Navigator®
[Device-Specific Instructions]
Find a Location - VZ Navigator®
[Device-Specific Instructions]
Synchronize Changes - VZ Navigator® - PC
[Device-Specific Instructions]
To synchronize changes you've made on the VZ Navigator website with your device, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy S7 Simulator: Navigating to a Location
[Interactive Simulation]
Discover how to get directions to a location using VZ Navigator® on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search for a local location using VZ Navigator® on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Viewing Current Traffic
[Interactive Simulation]
An interactive guide for how to add layers to VZ Navigator® to view current traffic on your Samsung Galaxy S7.

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