Select Your Device
Apple® iPhone® 6 Plus
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Galaxy J7 / J7 V
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DROID TURBO 2
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Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
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Pixel™, Phone by Google
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Jetpack® MiFi® 7730L
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V20™
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Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
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Hum+ by Verizon
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Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
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Microsoft Lumia 735
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LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
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Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Samsung Galaxy Tab® 4
Motorola V325xi

Call Forwarding

Turn Call Forwarding Off from the Device
[Device-Specific Instructions]
If you're not receiving calls, callers aren't getting through (e.g., fast busy signal, invalid number announcement, etc.) or they're getting an unknown party, view this.
Turn Call Forwarding On - My Verizon Website
[Device-Specific Instructions]

Caller ID

Block Caller ID for an Outbound Call
[Device-Specific Instructions]
Here's how to block your number from appearing on another device's Caller ID on a per-call basis.
Configure Share Name ID
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set a caller ID image for a contact using your Galaxy S7 / S7 edge.
Verify / Update the Name Displayed - Share Name ID
[Device-Specific Instructions]
Here's some info on how to troubleshoot your Share Name ID feature.
Company Name ID FAQs
[FAQs]
Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.
Cancel Share Name ID - My Verizon Website
[Device-Specific Instructions]

Caller Name ID

Cancel Free Trial - Caller Name ID
[Device-Specific Instructions]
Setup Picture ME - Caller Name ID - Android®
[Device-Specific Instructions]
For help setting up Caller Name ID Picture ME option, view this info.
City and State Lookup - Caller Name ID - Android®
[Device-Specific Instructions]
Here's how to use City and State Lookup when using Caller Name ID on your Android device.
Incoming Call Indicators - Caller Name ID
[Device-Specific Instructions]
For Incoming Call Indicator options, view this info.
Block / Report Picture - Caller Name ID - Android®
[Device-Specific Instructions]
For help Blocking or Reporting a picture from the Caller Name ID app, use this info.
Picture ME Viewer Settings - Caller Name ID - Android®
[Device-Specific Instructions]
For help setting up the Caller Name ID Picture ME option, view this info.
Unsubscribe - Caller Name ID - Android®
[Device-Specific Instructions]
For help unsubscribing to Caller Name ID, use this info.
Software Version - Caller Name ID
[Device-Specific Instructions]
For help viewing the Caller Name ID app version, view this info.
Add to Contacts - Caller Name ID app
[Device-Specific Instructions]
Here's how to mark an unknown caller as spam or add it to your contacts via the Caller Name ID app.
Report a Number - Caller Name ID - Android®
[Device-Specific Instructions]
Spam Detection - Caller Name ID
[Device-Specific Instructions]

HD Voice

Turn Video Call On / Off - HD Voice - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn video calling (HD voice) for your Galaxy S7 / S7 edge on or off.
Turn Wi-Fi Calling On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Wi-Fi calling for your Galaxy S7 / S7 edge on or off.
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your Galaxy S7 / S7 edge on or off.
Samsung Galaxy S7 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S7 to place video and HD Voice calls.
Samsung Galaxy S7 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Turning On HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S7.

International

Preparing for International Travel
[Video]
Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
[FAQs]
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone. Find out how to purchase, remove and manage them through Verizon Tones.
Assign Ringback Tones
[Device-Specific Instructions]
Here's how to assign your Ringback tones.
Add / Remove Ringback Tone Alerts
[Device-Specific Instructions]
Purchasing Ringback Tones - Website
[Device-Specific Instructions]
Delete a Ringback Tone
[Device-Specific Instructions]
Purchasing Ringback Tones - Device
[Device-Specific Instructions]
Activate Ringback Tones
[Device-Specific Instructions]
Create / Delete a Playlist - Ringback Tones
[Device-Specific Instructions]
Editing a Ringback tone jukebox
[Device-Specific Instructions]

Upgrade Programs

Annual Upgrade Program Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Annual Upgrade Program for Samsung Devices FAQs
[FAQs]
Get a new Samsung smartphone after only 30 days with our annual upgrade program. Learn how the program works and how to participate.

Voicemail

Visual Voicemail FAQs
[FAQs]
Use the Visual Voicemail app to check your voicemail messages without placing a call. Play messages from your screen. Upgrade to Premium Visual Voicemail.
Set Up Voicemail
[Device-Specific Instructions]
Here's instructions on how to set up your Voicemail and greeting.
Reset Voicemail Password from Device
[Device-Specific Instructions]
Here's how change or reset your voicemail password from your phone.
Retrieve Voicemail Messages
[Device-Specific Instructions]
Here's how to retrieve voicemail messages from your device or another phone.
Reset Voicemail Password - My Verizon Website
[Device-Specific Instructions]
To change or reset your Voicemail password via the My Verizon website, view this info.
Activate Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to activate Basic Visual Voicemail on your Samsung phone.
Voicemail Options
[Device-Specific Instructions]
Here's info on how to use your Voicemail service.
Turn Call Forwarding On from the Device
[Device-Specific Instructions]
Access Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your Samsung device.
Retrieve a Fax - Voicemail
[Device-Specific Instructions]
Here's how to retrieve a fax sent to your phone via the Premium Visual Voicemail app.
Check for Visual Voicemail Messages - Samsung
[Device-Specific Instructions]
Here's how to check for Visual Voicemail messages on your Samsung device.
Forward a Premium Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to forward a Premium Visual Voicemail message on your Samsung phone.
Save a Basic Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to save a Basic Visual Voicemail message on your Samsung phone.
Delete Basic Visual Voicemail Messages - Samsung
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages from your Samsung phone.
Add a Contact via Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to add a contact on your Samsung device via Basic Visual Voicemail.
Premium Visual Voicemail Caller Greeting - Samsung
[Device-Specific Instructions]
Here's how to record a Premium Visual Voicemail caller greeting on your Samsung phone.
Play a Basic Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to play a Basic Visual Voicemail message on your Samsung phone.
Place a Basic Visual Voicemail Callback - Samsung
[Device-Specific Instructions]
Here's how to place a Basic Visual Voicemail callback on your Samsung phone.
Reply to a Premium Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to reply to a Premium Visual Voicemail message on your Samsung phone.

Wireless Emergency Alerts

Wireless Emergency Alerts FAQs
[FAQs]
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Wireless Emergency Alerts - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your Galaxy S7 / S7 edge.

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