Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
ZenPad™ Z10
LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
LG Extravert™
Lucid™2 by LG
Samsung Smooth™
Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Illusion™
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
Samsung Galaxy View
Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
LG Optimus Exceed™
Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 8530 smartphone
Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Account Sync Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Getting to Know Your Galaxy Tab® E
[PDF]
Get to know your new Galaxy Tab E with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Media Share - Android™
[Device-Specific Instructions]
Media Share - Samsung Galaxy Tab E
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy Tab E.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Tab E Battery Tips and Tricks
[Video]
Save battery life by changing the settings on your Samsung Galaxy Tab E from Verizon.
Length: 1:58
Extend Battery Life - Samsung Galaxy Tab E
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Power Saving Mode on Your Samsung Galaxy Tab E
[Video]
Learn how to use the Ultra Power Saving Mode to extend your battery life on your Samsung Galaxy Tab E.
Length: 1:36
Battery Overview - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
Learn how to switch to Emergency mode to save your Samsung Galaxy Tab E's battery life for the most important functions.
View Battery Status - Samsung Galaxy Tab E
[Device-Specific Instructions]
To see charging status, remaining battery life and which apps or processes use your battery, view this.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Setting Up Bluetooth® on your Samsung Galaxy Tab E
[Video]
Learn how to connect to a Bluetooth device on Your Samsung Galaxy Tab E.
Length: 1:11
Samsung Galaxy Tab E Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Find out how to pair your Samsung Galaxy Tab E with your Bluetooth device.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Changing Notification Sounds
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy Tab E.

Camera, Photos & Videos

Camera and Camcorder Overview for Your Samsung Galaxy Tab E
[Video]
Learn new ways to take pictures and videos on your Samsung Galaxy Tab E from Verizon.
Length: 1:31
Samsung Galaxy Tab E Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Discover how to take a picture using your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab E.

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Samsung Galaxy Tab E
[Device-Specific Instructions]
Contact ID Image - Samsung Galaxy Tab E
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy Tab E
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab E.
View Contact Sync Source - Samsung Galaxy Tab E
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Optimize Data Usage - Samsung Galaxy Tab E
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy Tab E
[Device-Specific Instructions]
Data Roaming - Samsung Galaxy Tab E
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View MAC Address - Samsung Galaxy Tab E
[Device-Specific Instructions]

Device Settings

Set Up Printing - Samsung Galaxy Tab E
[Device-Specific Instructions]
Adjust Font Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Touch Screen Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Add a User Account - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
USB Debugging Mode - Samsung Galaxy Tab E
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Tab E
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy Tab E
[Device-Specific Instructions]
Sign In / Out - Samsung Galaxy Tab E
[Device-Specific Instructions]
Alerts - Samsung Galaxy Tab E
[Device-Specific Instructions]
Language Selection - Samsung Galaxy Tab E
[Device-Specific Instructions]
Manage Interruptions - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy Tab E to change alert sounds, turn off GPS and more.
Samsung Galaxy Tab E Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy Tab E by adjusting the screen timeout.
Samsung Galaxy Tab E Simulator: Setting the Tablet to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Tab E to Airplane mode.
System Select - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn Screen Inversion On / Off - Samsung Galaxy Tab E
[Device-Specific Instructions]
If the color scheme on your Galaxy Tab E is reversed, view this.

Email/Gmail

Add a User Account - Samsung Galaxy Tab E
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
Remove a User Account - Samsung Galaxy Tab E
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Edit a User Account – Samsung Galaxy Tab E
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Gmail™ Sync - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Samsung Galaxy Tab E.
Setting Up Personal and Work Email on Your Samsung Galaxy Tab E
[Video]
Set up your personal and corporate email quickly and efficiently on your Samsung Galaxy Tab E from Verizon.
Length: 2:25
View Email Messages - Samsung Galaxy Tab E
[Device-Specific Instructions]

Find My Phone

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

How to Customize Your Samsung Galaxy Tab E
[Video]
Personalize the home screen on your Samsung Galaxy Tab E from Verizon.
Length: 3:06
Wallpaper - Picture - Samsung Galaxy Tab E
[Device-Specific Instructions]
Window Shade - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Basic Device Navigation
[Video]
Learn how to get around your Samsung Galaxy Tab E from Verizon.
Length: 2:14
Samsung Galaxy Tab E Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab E for quick access to them.
Samsung Galaxy Tab E Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Samsung Galaxy Tab E to help organize your apps.
Samsung Galaxy Tab E Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to access your favorite apps right from the Lock screen on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
Discover how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your Samsung Galaxy Tab E.

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
How to Browse the Web on Your Samsung Galaxy Tab E
[Video]
Browse the web on the go using Google Chrome™ on your Samsung Galaxy Tab E from Verizon.
Length: 1:47
Web Browser - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Tab E, so it's easy to find later.
Samsung Galaxy Tab E Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Find out how to search the web using your voice with your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab E.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy Tab E Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy Tab E.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Off Screen Lock - Samsung Galaxy Tab E
[Device-Specific Instructions]
Change Device Password - Samsung Galaxy Tab E
[Device-Specific Instructions]
To change the method used to lock or unlock your Galaxy Tab E, view this info.
Unlock the Device - Samsung Galaxy Tab E
[Device-Specific Instructions]
Managing the Lock Screen on Your Samsung Galaxy Tab E
[Video]
Add security and customize the Lock Screen on your Samsung Galaxy Tab E from Verizon.
Length: 2:04
Password Options - Samsung Galaxy Tab E
[Device-Specific Instructions]
Set Up Screen Lock - Samsung GalaxyTab E
[Device-Specific Instructions]
Smart Lock - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Tab E to help protect your private information.
Samsung Galaxy Tab E Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy Tab E.

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy Tab E
[Device-Specific Instructions]
View this info on memory card formatting options for your Galaxy Tab E.
Check Memory - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
See how to put in and take out a microSD card from your Samsung Galaxy Tab E to add memory for photos, videos, music, documents and more.

Mobile Hotspot

Samsung Galaxy Tab E Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy Tab E as a Mobile Hotspot, so you can share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Samsung Galaxy Tab E Simulator: Creating a Station
[Interactive Simulation]
Learn how to create a station on Milk Music™ with your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Listening to Music
[Interactive Simulation]
Explore how to listen to music using Milk Music™ on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Using the Samsung Milk Music™ Dial
[Interactive Simulation]
See how to use the Milk Music Dial on your Samsung Galaxy Tab E.

Navigating & Multitasking

Using Multi Window on Your Samsung Galaxy Tab E
[Video]
See how to use two apps at the same time with Multi Window on your Samsung Galaxy Tab E from Verizon.
Length: 1:17
Samsung Galaxy Tab E Basic Device Navigation
[Video]
Learn how to get around your Samsung Galaxy Tab E from Verizon.
Length: 2:14
Samsung Galaxy Tab E Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy Tab E
Samsung Galaxy Tab E Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Samsung Galaxy Tab E.

Near Field Communication (NFC)

Tap & Pay - Samsung Galaxy Tab E
[Device-Specific Instructions]

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Factory Data Reset (Powered Off) - Samsung Galaxy Tab E
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Samsung Galaxy Tab E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Soft Reset - Samsung Galaxy Tab E
[Device-Specific Instructions]
Factory Data Reset (Powered On) - Samsung Galaxy Tab E
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
View Software Version - Samsung Galaxy Tab E
[Device-Specific Instructions]
To view the software version your Galaxy Tab E is running, check out this info.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
How to Insert a SIM Card
[Video]
This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.
Length: 1:22
Insert the SIM Card - Samsung Galaxy Tab E
[Device-Specific Instructions]
Remove the SIM Card - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn SIM PIN On / Off - Samsung Galaxy Tab E
[Device-Specific Instructions]
Unblock SIM PIN - Samsung Galaxy Tab E
[Device-Specific Instructions]
Modify the SIM PIN - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Inserting and Removing the Micro SIM Card
[Interactive Simulation]
Discover how to put in and take out a micro SIM card from your Samsung Galaxy Tab E.

Social Networking

Samsung Galaxy Tab E Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy Tab E.
Samsung Galaxy Tab E Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Tab E to help protect your account.
Samsung Galaxy Tab E Simulator: Posting Status Updates and Photos to Facebook®
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Tab E.

Sounds, Volume & Audio

Set Ringtones - Samsung Galaxy Tab E
[Device-Specific Instructions]
Alerts - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn Off All Sounds - Samsung Galaxy Tab E
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy Tab E
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Restore Messages - Message+ - Android
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Garbled Message
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Using Multi Window on Your Samsung Galaxy Tab E
[Video]
See how to use two apps at the same time with Multi Window on your Samsung Galaxy Tab E from Verizon.
Length: 1:17
How to Customize Your Samsung Galaxy Tab E
[Video]
Personalize the home screen on your Samsung Galaxy Tab E from Verizon.
Length: 3:06
Extend Battery Life - Samsung Galaxy Tab E
[Device-Specific Instructions]
Samsung Galaxy Tab E Simulator: Finding Additional Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Tab E.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Samsung Galaxy Tab E Simulator: Changing the Wallpaper
[Interactive Simulation]
Find out how to change the background of the Home screen on your Samsung Galaxy Tab E.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Setting Up Wi-Fi on Your Samsung Galaxy Tab E
[Video]
Learn how to connect to a Wi-Fi network on your Samsung Galaxy Tab E from Verizon.
Length: 1:13
Add a Wi-Fi Network - Samsung Galaxy Tab E
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy Tab E
[Device-Specific Instructions]
How to Use Enhanced Wi-Fi Connectivity on your Samsung Galaxy Tab E
[Video]
Automatically connect to Wi-Fi with the enhanced Wi-Fi connectivity feature on your Samsung Galaxy Tab E from Verizon.
Length: 1:34
Samsung Galaxy Tab E Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy Tab E to connect to a Wi-Fi network, so you can access the internet without using data.
Signal Strength - Samsung Galaxy Tab E
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Samsung Galaxy Tab E
[Device-Specific Instructions]

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