Home Support Samsung Samsung Galaxy Tab S3

Samsung Galaxy Tab S3 - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab S3.

Activate and setup

Learn how to activate and set up your Galaxy Tab S3.

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All Topics

Accessories

Activation, Setup & User Guides

Alerts & Reminders

Back Up & Transfer Content

Basics

Battery & Power

Bluetooth

Calling & Dialing

Camera, Photos & Videos

Computer/PC Connectivity

Contacts

Data

Date & Time

Device ID & Info

Device Settings

Email/Gmail

Find My Phone

Gestures & Motions

Google Backup & restore

GPS & Location Based Services

Home Screen

Hotspot

Internet & Web Browser

Keyboard

Language

Lock, Unlock, Password & Security

Memory/Storage

Mobile Hotspot

Music

Navigating & Multitasking

Operating System & Software

S Pen

SIM Card

Social Networking

Sounds, Volume & Audio

Status Indicators/Lights

Text & Multimedia Messaging

Tips, Tricks & Shortcuts

Visual & Hearing Accessibility

Wallpapers/Theme

Wi-Fi & Network

Accessories

Download and Install Samsung Gear Manager - Android®

Accessories FAQs

Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Activate Verizon Phone - Switch, Bring Your Own Device FAQs

Learn how to activate a new device, switch to Verizon (BYOD), place your own device on an existing line, protect your equipment, get a new SIM card and more.

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Verizon Cloud - How to Use Guide

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Video:
What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.

Length: 2:12

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Mobile Broadband Self Activation - 4G LTE

Invalid Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Samsung Galaxy Tab S3 - Activate / Set Up Device

Here's how to complete a quick setup for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add a User Account

Here's how to add a user profile on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Adjust Account Sync Settings

Here's how to view sync settings on your Galaxy Tab S3 if you're not receiving email and app notifications.

Samsung Galaxy Tab S3 - Edit a User Account

Here's how to edit a User Account on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Quick Reference Guide (PDF)

This Samsung Galaxy Tab S3 quick reference guide shows you how to insert the battery, charge your device, set up and basic use.

Samsung Galaxy Tab S3 - Remove a User Account

Here's how to remove a user account on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab S3 on or off.

Samsung Galaxy Tab S3 User Guide (PDF)

This Samsung Galaxy Tab S3 User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Alerts & Reminders

Samsung Galaxy Tab S3 - Manage Alerts / Notifications

Here's how to change the notification sound for incoming calls and/or messages on your Galaxy Tab S3.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.

Length: 2:58

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Transfer Content with Samsung Smart Switch™ Mobile App (from Android™)

Here's how to transfer content from your old Android device to your current Samsung phone.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Samsung Galaxy Tab S3 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from device storage to SD / Memory Card on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Move Music Files from Device

Here's how to transfer picture or video files between your device and your computer.

Samsung Galaxy Tab S3 - Move Music Files to Device

Here's how to transfer music files between your Galaxy Tab S3 and your computer.

Samsung Galaxy Tab S3 - Move Pictures / Videos from Device

Here's how to transfer/move/upload picture or video files between your device and your computer/PC.

Samsung Galaxy Tab S3 - Move Pictures / Videos to Device

Here's how to transfer/move/upload picture or video files between your device and your computer/PC.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Basics

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

View Verizon Wireless Service Availability - Verizon Wireless Website

Here's how to determine if your location has Verizon Wireless service available.

Samsung Galaxy Tab S3 - Sign In / Out

Here's how to sign in/out of additional user accounts set up on the Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Getting to Know Your Tablet

An interactive map of the Home screen and buttons on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Getting to Know the Back of Your Tablet

An interactive map of the back of your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy Tab S3.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Samsung Galaxy Tab S3 - Extend Battery Life

Here's how to extend battery life on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Power Saver Settings

Samsung Galaxy Tab S3 - Turn Power Saver On / Off

Here's how to turn Power Saver on or off for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Battery Info

Here's info on the battery specs (Usage Time, Standby Time, etc.) for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Battery Status

Here's how to see charging status, remaining battery life and apps / processes using your Galaxy Tab S3 battery.

Bluetooth

Bluetooth FAQs

Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab S3 - Bluetooth® Discovery Mode

Here's how to make your Galaxy Tab S3 visible to Bluetooth devices.

Samsung Galaxy Tab S3 - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth from your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab S3 with your Bluetooth device.

Samsung Galaxy Tab S3 - Turn Bluetooth® On / Off

Here's how to turn Bluetooth on or off from your Galaxy Tab S3

Calling & Dialing

Video:
Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.

Length: 1:46

Camera, Photos & Videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Samsung Galaxy Tab S3 - Common Camera Settings

Here's info on common camera settings for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Move Pictures / Videos from Device

Here's how to transfer/move/upload picture or video files between your device and your computer/PC.

Samsung Galaxy Tab S3 - Move Pictures / Videos to Device

Here's how to transfer/move/upload picture or video files between your device and your computer/PC.

Samsung Galaxy Tab S3 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Recording a Video

Learn how to record a video using your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Transferring Photos to an SD Card

Learn how to transfer photos from your Samsung Galaxy Tab S3 to your SD card.

Samsung Galaxy Tab S3 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Pictures / Videos

Here's how to view pictures and videos on your Galaxy Tab S3.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7

Samsung Galaxy Tab S3 - USB Debugging Mode

Here's how to turn USB debugging on or off If you need to connect your phone and computer using the Android SDK.

Samsung Galaxy Tab S3 - Windows® Device Manager Conflicts

Here's how to resolve conflicts if you can't transfer media between your Galaxy Tab S3 and a PC.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Video:
Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.

Length: 2:21

Video:
Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.

Length: 3:21

Video:
Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.

Length: 2:45

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts on your Android tablet.

Samsung Galaxy Tab S3 - Add a Contact

Here's how to add a contact on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Contact Display Options

Here's how to view contact display options on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - Delete a Contact

Here's how to delete a contact from your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S3 contacts to the SD / Memory Card.

Samsung Galaxy Tab S3 - Import Contacts from SD / Memory Card

Here's how to move contacts from your SIM card to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Link / Unlink Contacts

Here's how to link or unlink duplicate or missing contacts on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth from your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Contact Sync Source

Here's how to view where a phonebook contact was imported from on your Galaxy Tab S3.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Turn On / Off Verizon Data Service - Android™ Tablet

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Set up Verizon Prepaid Data Service - Android™ Tablet

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab S3 - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Data On / Off

Here's how to turn mobile data on or off on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy Tab S3 uses.

Date & Time

Samsung Galaxy Tab S3 - Set Date and Time

If your Galaxy Tab S3. shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Tab S3 - View Device ID (ESN/ IMEI / MEID)

Here's how to find the device ID for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Device Info

Here's how to view device info for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View MAC Address

Here's how to view the MAC address assigned to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Phone Number

Here's how to find the mobile number for your Galaxy Tab S3.

Device Settings

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Samsung Galaxy Tab S3 - Adjust Brightness Settings

Here's how to adjust screen brightness on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Adjust Display Settings

Here's how to adjust display settings including screen timeout for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Adjust Font Settings

Here's how to change font settings on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Manage Do Not Disturb Settings

If you're not receiving notifications for your email on Galaxy Tab S3, view this info.

Samsung Galaxy Tab S3 - Reset All Settings

Here's how to reset your Galaxy Tab S3 if it crashes, resets or runs slow, or apps freeze or reset the device.

Samsung Galaxy Tab S3 Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab S3 to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab S3 Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung Galaxy Tab S3 by adjusting the screen timeout.

Samsung Galaxy Tab S3 Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Setting the Phone to Silent

Explore ways to mute your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung Galaxy Tab S3 to Airplane mode.

Samsung Galaxy Tab S3 Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab S3's battery life for the most important functions.

Samsung Galaxy Tab S3 - Touch Screen Settings

Samsung Galaxy Tab S3 - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on/off for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Screen Inversion On / Off

Here's how to change the color scheme on your Galaxy Tab S3 if it is reversed.

Samsung Galaxy Tab S3 - Turn Screen Rotation On / Off

Here's how to fix the display on your Galaxy Tab S3 if it doesn't rotate or flip.

Samsung Galaxy Tab S3 - View Device Screen on TV

Here's how to share the Galaxy Tab S3 screen on your TV or another media device.

Email/Gmail

Unlock a Gmail™ Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android™

Standard Email Messaging Ports

Configure the Email Client to Leave Messages on Server after Retrieval

This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Configure the Email Client to Leave Messages on Server after Retrieval - Windows®

Here's how to allow your email to be accessed from multiple computers or mobile devices.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®

Remove a Personal Email Account - Samsung Galaxy Tab S3

Here's how to remove a personal email account from your Galaxy Tab S3. Doing so often fixes email issues.

Samsung Galaxy Tab S3 - Add a Personal Email Account

Here's how to add a personal email account to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add a Wi-Fi Network

Here's how to add a Wi-Fi network on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add an Existing Google™ Account

Here's how to add an existing Google account to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Create a New Google™ Account

Here's how to create a new Google account on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Common Settings

Here's info on common personal email settings for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Notification Settings

Here's how to view notifications settings for the personal email on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Password and Server Settings

Here's how to update the personal email password/server settings for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Manage Corporate Email Settings

Here's how to update the work email settings for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Perform a Gmail™ Sync

If your Google email, contacts, calendar, etc. aren't syncing on your Galaxy Tab S3, view this info.

Samsung Galaxy Tab S3 - Remove Corporate Email Account (Exchange ActiveSync®)

Here's how to remove a work email account from your Galaxy Tab S3. Doing so then re-adding it can fix email issues.

Samsung Galaxy Tab S3 - Remove Gmail™ Account

Here's how to remove a Gmail account on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Reply to an Email Message

Here's how to reply to an email message on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Forwarding an Email

Learn how to forward an email on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Sending an Email to a Group

Learn how to send a group email on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Email Messages

Here's how to view email messages on your Galaxy Tab S3.

Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.

Length: 3:21

Find My Phone

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Gestures & Motions

Google Maps™ - Gestures

Samsung Galaxy Tab S3 - Motions and Gestures

Here's how to enable motions and gestures on your Galaxy Tab S3.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Samsung Galaxy Tab S3 - Google™ Backup and Restore

Here's how to ensure your Google-related content is backed up on your Galaxy Tab S3.

GPS & Location Based Services

Find My Mobile - Samsung

Google Maps™ - Find Driving Directions

Google Maps™ - Find Current Location

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Improving GPS Performance

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Samsung Galaxy Tab S3 - Turn GPS Location On / Off

Here's how to turn GPS location on or off from your Galaxy Tab S3.

Home Screen

Samsung Galaxy Tab S3 - Access Notification Panel

Here's how to view notifications on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add Folders to Home Screen

Here's how to add folders to the Home screen of your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add Shortcuts to Home Screen

Here's how to add shortcuts to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Add Widgets to Home Screen

Here's how to add a widget to a Home screen on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Remove Items from Home Screen

Here's how to remove items from the Home screen on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Rename Home Screen Folder

Here's how to rename a home screen folder on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab S3 for quick access to them.

Samsung Galaxy Tab S3 Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab S3 to help organize your apps.

Samsung Galaxy Tab S3 Simulator: Adding and Changing a Lock Screen Shortcut

Learn how to add or change lock screen shortcuts on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Changing an Icon's Appearance

Learn how to change an icon's appearance o nthe home screen of your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Using Shortcuts to Unlock the Screen

See how to use shortcuts to unlock the screen of your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Home Screen Panels

Here's how to view, add and remove panels and set a default Home screen panel for your Galaxy Tab S3.

Hotspot

Verizon Mobile Hotspot on Unlimited & Prepaid Plans FAQs

Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.

Samsung Galaxy Tab S3 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S3 on or off.

Internet & Web Browser

View Browser History - Android™

Chrome™ Browser - Android™ - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.

Chrome™ Browser - Android™ - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Access Websites

Here's how to access the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Delete Temporary Internet Files and Cookies - Safari

Chrome™ Browser - Android™ - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Samsung Galaxy Tab S3 - Change the Browser Start / Home Page

Samsung Galaxy Tab S3 - Open Web Browser

Here's how to access the default internet browser on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab S3, so it's easy to find later.

Samsung Galaxy Tab S3 Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S3.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs

Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.

Samsung Galaxy Tab S3 - Language Selection

Here's how to change the language between English and Spanish on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab S3.

Lock, Unlock, Password & Security

Restore Default Settings - Samsung

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon cannot be used on another carrier's network for the first 60 days after purchase.

Samsung Galaxy Tab S3 - Add Additional Fingerprints

Here's how to add additional fingerprints to unlock your Galaxy Tab S3

Samsung Galaxy Tab S3 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your device.

Samsung Galaxy Tab S3 - Remove Saved Fingerprints

Here's how to remove fingerprints you have saved for security verification on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S3 when the screen is locked.

Samsung Galaxy Tab S3 - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition to unlock your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Set Up Screen Lock

Here's how to set up a screen lock on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Charging Your Device

See how to charge your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab S3 to help protect your private information.

Samsung Galaxy Tab S3 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Off Screen Lock

Here's how to disable the screen lock setting on your Tab S3.

Samsung Galaxy Tab S3 - Unlock Screen

Here's how to unlock the screen of your Galaxy Tab S3.

Memory/Storage

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Format SD / Memory Card via PC

Here's how to format or erase your memory card using a computer.

Samsung Galaxy Tab S3 - Check Device Storage

Here's how to check available space if your Tab S3 runs slow, crashes/resets or can't save media.

Samsung Galaxy Tab S3 - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S3 contacts to the SD / Memory Card.

Samsung Galaxy Tab S3 - Format SD / Memory Card

Here's some info on how to format the memory card for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Import Contacts from SD / Memory Card

Here's how to move contacts from your SIM card to your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Insert SD / Memory Card

Here's how to insert an SD (Memory) Card for your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Remove SD / Memory Card

Here's how to remove an SD / Memory Card from your Galaxy Tab S3.

Mobile Hotspot

Samsung Galaxy Tab S3 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab S3 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Samsung Galaxy Tab S3 - Move Music Files from Device

Here's how to transfer picture or video files between your device and your computer.

Samsung Galaxy Tab S3 - Move Music Files to Device

Here's how to transfer music files between your Galaxy Tab S3 and your computer.

Navigating & Multitasking

Samsung Galaxy Tab S3 - Multi window

Here's how to configure the multi-window settings on your Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Using Multi Window™

Learn how to use Multi Window on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Multi window On / Off

Here's how to turn the Multi window function on or off on your Galaxy Tab S3.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

General Operating System Factory Data Reset Steps

Protect Against Downloading Ransomware Malware - Android™

Remove Ransomware From the Device - Android™

Samsung Galaxy Tab S3 - Software Update

Get instructions on how to download the latest software update for performance improvements and fixes to your device, including the latest security patches.

Samsung Galaxy Tab S3 - Factory Data Reset (Powered Off)

Here's how to factory data reset your Galaxy Tab S3 while powered off.

Samsung Galaxy Tab S3 - Factory Data Reset (Powered On)

Here's how to reset your Galaxy Tab S3 if it has a blank or frozen screen, app, audio and syncing issues.

Samsung Galaxy Tab S3 - Install Device Software Update

Here's how to check for and install software updates on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - View Software Version

Here's how to view the software version your Tab S3 is running.

S Pen

Samsung Galaxy Tab S3 - Configure S Pen™ Settings

Here's how to set up the options for using the S Pen on your Galaxy Tab S3.

SIM Card

My Verizon Website - Locate the 4G SIM PIN / PUK

If you're unable to make or receive calls or connect to the internet, this could help.

SIM Card Tips and Tricks

Video:
How to Insert a SIM Card
(length: 1:22)

This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.

Length: 1:22

General Instructions for SIM Card Installation/Removal

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

Modify SIM PIN - Samsung Galaxy Tab S3

Samsung Galaxy Tab S3 - Insert SIM Card

Here's how to ensure your SIM card is properly inserted into your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Remove SIM Card

Here's how to remove the SIM card which may be helpful when receiving activation errors.

Samsung Galaxy Tab S3 Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn SIM PIN On / Off

Here's how to turn the SIM PIN on or off on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Unblock SIM PIN

If the SIM PIN used for your Galaxy Tab S3 is blocked, here's how to unblock it.

Samsung Galaxy Tab S3 - View SIM Card Number

Here how to view the SIM card number (or ICCID) on your Galaxy Tab S3.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Samsung Galaxy Tab S3 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Samsung Galaxy Tab S3.

Samsung Galaxy Tab S3 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy Tab S3 to help protect your account.

Samsung Galaxy Tab S3 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Tab S3.

Sounds, Volume & Audio

Resolve Volume Issues

Samsung Galaxy Tab S3 - Set Ringtones

Here's how to set notification tones on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Turn Off All Sounds

Here's how to silence all sounds on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Vibrate Mode

Here's how to change Vibrate Mode settings on your Galaxy Tab S3.

Samsung Galaxy Tab S3 - Volume Controls

Here's how to adjust volume controls on your Galaxy Tab S3.

Status Indicators/Lights

Samsung Galaxy Tab S3 - View Signal Strength

Here's how to view signal strength on the Galaxy Tab S3.

Text & Multimedia Messaging

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Video:
Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.

Length: 1:24

Video:
Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.

Length: 2:04

Video:
Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.

Length: 1:31