Shopping & Deals

Get the best deals on America’s best network. Simple, easy to understand plans and the latest devices and accessories that you can buy online and pick up at a store near you on the same day. If you're not with Verizon Wireless yet, switch today!
Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera KX1v
Sharp KIN™ TWO
Arlo Go
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Verizon SmartHub
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Bill to Account

Bill to Account FAQs
[FAQs]
Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account.
How Can I Add A Bill To My Account?
[Community]
Have you billed accessories to your account? How long had you been a customer before you were able to bill to account? Between the store rep and myself, we have spoken to more than 10 people trying to bill a fit bit to my account. We both are getting different info from everyone we speak to.

Device Payment

Device Payment FAQs
[FAQs]
Learn how Verizon provides the flexibility to pay for a device with monthly device payments. (Formerly known as Verizon Edge.)
How Do Device Payments Work?
[Video]
Watch this video to get an overview of how device payments work.
Length: 1:27
Understanding the Device Payments on Your First Bill - The MORE Everything Plan
[Video]
If you're on a MORE Everything plan and have a device payment agreement, watch this video to get an overview of the device payment charges on your first bill.
Length: 1:21

Gift Cards

Gift Card FAQs
[FAQs]
Learn more about Verizon Wireless gift cards, which never expire and can be used online and at Verizon Wireless stores.

Google Play Carrier Billing

Google Play Carrier Billing
[FAQs]
Learn about Google Play™ Carrier Billing, which lets you purchase virtual items, like e-books and apps, and apply the charges to your Verizon Wireless bill
Making an app or content purchase using your Verizon Wireless Account
[Video]
Watch this video to learn how you can buy apps and content on your phone and bill them directly to your Verizon Wireless account.
Length: 1:30

In-Store Pickup

Verizon In-Store Pickup FAQs
[FAQs]
Learn about the option to order devices and accessories online and pick them up in a store near you on the same day.
When Can I Pick Up My Order In Store?
[Community]
So i have order a new plan and with new phone. I have selected pick up at store. The store said the they have the phone available. After check out it stated that it would be ready in 2 hour. it been over 24 hour and i havent been able to pick up my phone cause it is still process? what is going on with...

Rebates

Rebates FAQs
[FAQs]
Learn about managing your rebates online, including how to submit a rebate, check its status and check your rebate card balance.
How do I get my final bill from my previous carrier paid?
[Community]
I switched to Verizon about a month ago and have just received my final bill from my old carrier (t-mobile) I was wondering what I have to do to get this bill paid off. Because when i switched I was told Verizon would cover any cost.
How to Submit a Rebate
[PDF]
Detailed instructions on how to submit a mail-in rebate for eligible Verizon Wireless devices or accessories.
Rebate Center
[General Information]
Visit our Rebate Center in order to view and track your rebate online.
When Will I Get Credit For Switching?
[Community]
I too fell for the iPhone 7 promotion switching over from another company.  I have called and received the same we are behind excuses by next bill it should show up.  Three bills later and 20ncalls later still no bill credit.  I am at the point where I am ready to switch service because...

Returns

Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Return a Device or Accessory
[Video]
Watch this video to see how to return or exchange a device or accessory you purchased from verizonwireless.com for up to 14 days.
Length: 1:53
Can I Print A Return Label Out From Online?
[Community]
Where do I go to print the return label?
Can I exchange a device from Radioshack for the same one at Verizon?
[Community]
Hello!I recently joined Verizon Wireless 2 days ago and I purchased an iPhone 5s from Radio Shack and it's a 16 GB model. Now the issue is when I came home and I synced my iPhone, I noticed that not everything I desired to sync could fit in a 16 GB model. So I tried to exchange it for a 32 GB model at...
Can you use FedEx to ship your trade-in?
[Community]
Is it okay to use another shipping method to send in your trade-in for the iPhone 7 promotion?  For example, FedEx priority shipping with a declared value?  Can you use the box and materials sent to ship back your old phone but pay to use a different carrier (FedEx or UPS)?  Will this in...
Could anyone please tell me what "Adjustment Reason RBXM" means?
[Community]
This is in reference to an iPhone 7 Plus pre-order using the trade-in promotion.
Do I have to remove the battery before trading in my iPhone?
[Community]
Just received $400 trade in value for my i phone 5 to purchase an i phone 7.  Return instructions say I need to remove the battery.  We've never had to do this before on trade ins.  Can this be true?  Thank you, TS
Do I have to return my device before I can purchase a new one?
[Community]
do i have to return my phone (had only 3 days) before i can purchase a new one
How Do I Send In My Old Device?
[Community]
I purchased the Iphone 7 plus sept 24 and receieved it oct 4. I was told I can send in my iPhone 5 and have the amount credited towards my newly released iPhone 7 plus( because I bought it during the promotion time ). How do I find the link online to have shipping supplies sent to me so I can do this?...
How do I trade in my device?
[Community]
I was told I could trade in my old phone up to 5 days after activating my new one, but can't figure out how?  Help please.
I received Trade-In Boxes, but my new device hasn't arrived yet. What should I do?
[Community]
Hello, My son recently used his upgrade and did the trade-in deal with Verizon.  I received two boxes in the mail yesterday and noticed the sheet of paper mentions the phone must be returned within 14 days.  My son's iPhone isn't due to ship till late November.  He said the website...
What do I need to return?
[Community]
I recently upgraded my phone and received the box that I'm supposed to use to send the old phone back. My question is do I also need to return the plug and cord from the old phone? I don't see any instructions/ information in the box telling me whether I do or don't. Thanks for your help.
What does adjustment reason RBXM mean?
[Community]
What does adjustment reason RBXM mean?
What should I do with my device before trading it in?
[Community]
I recently upgraded and ordered the iPhone 7. I am trading mine in my old iPhone to get it free. What do I need to do to my old iPhone before I send it in? I saw that I have to disable find my iPhone, but what else?
When I get a warranty replacement, does Verizon replace my phone with a refurbished one?
[Community]
I recently had a warranty replacement sent to me from Verizon. My new phone has some serious issues with the screen, and I'm wondering if the replacement phone they sent me was refurbished.
When does the return window start?
[Community]
Hello! Just a quick question that hopefully someone can answer: I was just wondering when the 14 day return windows starts for online phone orders? Does it start when the phone ships, when it arrives, or when it is activated? Thank you!
Why Am I Having Trouble Printing Out A Return Label?
[Community]
I have been trying to print a return label for weeks and I have been given the run around. I'm just trying to send you all this trade in device. This shouldn't be this difficult. Please just email me a printing label. There is NO option to print it under my verizon. I even called in and when the woman...
Why Can't I Trade In My iPhone 6?
[Community]
    I purchased two iPhone 7 and want to trade in my iPhone 6.  I went to the trade in device page and went to the drop down box that shows the phones I have had but it does not show my iPhone 6, which is the one I want to trade in.  Because of this I can't get an appraisal. ...
Will I Be Charged A Restocking Fee For My Headphones?
[Community]
I just received my IPHONE 7+ and Beats Blue Tooth headset in the mail today. I opened the box to the headset and discovered that they are a different color than what is reflected and labeled on the box..  If I head to a Verizon Store will I be able to exchange for a different color without getting...
Will I be able to return a device with cracks when I upgrade?
[Community]
ok so I bought my phone out right and I just dropped in and on the back it has to cracks on the top and bottom corner will I still be able to turn it in because on the site it says the screen needs to be free of cracks witch it is
Will I be penalized for sending my phone without resetting it?
[Community]
Hello, I am receiving a new phone tomorrow and I know when sending back a defected phone you're suppose to do a factory reset on it. My phone will not stay on long enough for me to be able to perform that. Will I be penalized for sending it in without resetting it?

Shipping

Shipping FAQs
[FAQs]
Learn about all the different shipping options available for online orders from the Verizon Wireless website.
Can my device be held for pickup at a FedEx location?
[Community]
My iPhone 7 plus is supposed to be delivered Thursday but I work until 2:00pm and FedEx usually delivers early here. I wish apple would let you hold the package at a Fedex location if no one will be home to sign for it.
How can I check on the status of my order?
[Community]
@DeanCapture asked @VZWSupport on Twitter:  Q: I ordered a new device from the Verizon Wireless website. How can I check on the status of my order? A: You can check the status of your online order by visiting https://www.verizonwireless.com/orderstatus. You’ll just need your order number...
How long after payment do devices ship?
[Community]
I ordered an iPhone 7 Plus 128g Silver on launch date and got a ship date of 10/19.  I just received a texted saying my account was charged, so does that mean I will get my phone this week?
Same Day Delivery Online FAQs
[FAQs]
Why wait? Order online and get your devices or accessories on the same day with Verizon's Same Day Delivery.
When Will I Be Charged For My New iPhone 7 That I Ordered Online?
[Community]
I ordered the iPhone 7 and it says that I will be charged when it ships but I will like to pay before it ships so just wondering if I can do so?
WillI I Get My Phone Earlier If I Order Online?
[Community]
I ordered a 7 plus jet black 128gb in store on 9/9 when they opened at 8am est. Delivery said 11/28/16 when I got the confirm email. Now it states that it will be coming 11/16/16. Will I get mine sooner since I went in the store to buy instead delivery to my house?

Trade-In Programs

Device Trade-in Program FAQs
[FAQs]
Learn about our Device Recycling Program that lets you recycle your old device for a Verizon Wireless Gift Card or account credit or donate it to HopeLine®.
Verizon Resale Tax Form - Device Upgrade (formerly known as Edge Up) and Trade-in Program
[General Information]
Information and links to state specific forms for the Device Trade-in program, to keep in your files when trading a device with Verizon Wireless.
How to Use Guide: Device Trade-in Program
[How to Use Guide]
Step-by-step instructions for how to recycle or trade in your old mobile device, and how to check the status of a trade-in.
Annual Upgrade Program for iPhone FAQs
[FAQs]
Get a new smartphone after only 30 days with our Annual Upgrade program for iPhone. Learn how the program works and how to participate
How to Trade in Your Device
[Video]
Learn about our device trade-in program that offers consumers a way to benefit our planet, by trading in old cell phones, tablets and net books. You may also be eligible for a Verizon Wireless gift card when you recycle your old device!
Length: 2:27
Carrier Billing FAQs
[FAQs]
Learn how to purchase digital goods and services on your device with Carrier Billing, without having to provide merchants your credit card information
Annual Upgrade Program for Samsung Devices FAQs
[FAQs]
Get a new smartphone after only 30 days with our annual upgrade program for Samsung devices. Learn how the program works and how to participate.
Can I Order A Trade-In Box Online?
[Community]
I completed the online process to request the trade in box on November 9.  Received an email with the submission ID.  No box received.  How do I check status or re-order the box?
Can I Trade-In My Phone With A Cracked Screen?
[Community]
I cracked the screen on a Gold iPhone and replaced it with a black screen. Will I have a problem with Verizon when I want to upgrade the phone?  The phone is in good working condition.
Can I trade in both my iPhone 5 and 5s for a new phone?
[Community]
I am ready to upgrade my iPhone 5s but I also want to trade in my iPhone 5. I would like to trade in both and upgrade to one phone possibly a Samsung note 7. Can I do both at the same time?
Can I trade in my device with a cracked screen?
[Community]
I am wanting to upgrade my phone and turn in my device, but recently I have dropped and cracked the screen. Will Verizon still accept my trade in, just for a lesser value, or will the make me pay what I have left on it?
Can I wait to trade in my old device until I receive the new one?
[Community]
I recently ordered a new iPhone 7 plus and traded in my old iPhone 5s under the trade in promotion currently active for the iPhones.  The ship date for the new phone is noted as some time in mid to late November (I see a date of 11-16 in the order confirmation, but when I click on "check order status"...
Do I have to remove the battery before trading in my iPhone?
[Community]
Just received $400 trade in value for my i phone 5 to purchase an i phone 7.  Return instructions say I need to remove the battery.  We've never had to do this before on trade ins.  Can this be true?  Thank you, TS
Do I need to remove an Iphone 4s battery to recycle it?
[Community]
Do I need to remove the battery from an I phone 4s to send it back for credit?
Do I pay taxes on an iPhone 7 if I use the trade in program?
[Community]
If I trade in my iPhone 6 for the free iPhone 7 do I have to have the taxes upfront
How do I trade-in my old device for credit?
[Community]
Upgraded my husbands phone to iPhone 6. His old Samsung was worth $25 if returned. I have not received any email or return label to send back old phone. Can someone help me locate this information?
How long does a trade-in credit take to appear on my bill?
[Community]
I returned an i-phone for trade-in ($400 credit) that was received on October 7, 2016.  About how long until this will be credited to my account?
I received Trade-In Boxes, but my new device hasn't arrived yet. What should I do?
[Community]
Hello, My son recently used his upgrade and did the trade-in deal with Verizon.  I received two boxes in the mail yesterday and noticed the sheet of paper mentions the phone must be returned within 14 days.  My son's iPhone isn't due to ship till late November.  He said the website...
What are the details of the trade in process?
[Community]
i really want to trade in my iPhone 6s Plus for the Google Pixel but I'm confused about the details for trade ins. Can someone please break it down for me? Thank you in advance, -Catie
What is the trade in value of my device?
[Community]
I JUST HAD MY GALAXY S7 EDGE REPLACED, AND SO i HAVE A "BRAND NEW", PROBABLY REFURBISHED PHONE WHICH i AM NOT USING.  Does anyone know the recycle value with Verizon for this phone.
What should I do with my device before trading it in?
[Community]
I recently upgraded and ordered the iPhone 7. I am trading mine in my old iPhone to get it free. What do I need to do to my old iPhone before I send it in? I saw that I have to disable find my iPhone, but what else?
When Will I Be Credited For My Two Device Trade-Ins?
[Community]
I traded in two Iphone 6 for two Iphone 7. They are going to credit my account for 24 months at a certain rate on the device payments. So my cost ends up being something like $8.00 a phone for 2years. But it takes two billing cycles for the credits to start. The agreement says I will get those first two...
Will I be able to return a device with cracks when I upgrade?
[Community]
ok so I bought my phone out right and I just dropped in and on the back it has to cracks on the top and bottom corner will I still be able to turn it in because on the site it says the screen needs to be free of cracks witch it is
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