Shopping & Deals

Get the best deals on America’s best network. Simple, easy to understand plans and the latest devices and accessories that you can buy online and pick up at a store near you on the same day. If you're not with Verizon Wireless yet, switch today!
Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Bill to Account

Bill to Account FAQs
[FAQs]
Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account.
How Can I Add A Bill To My Account?
[Community]
Have you billed accessories to your account? How long had you been a customer before you were able to bill to account? Between the store rep and myself, we have spoken to more than 10 people trying to bill a fit bit to my account. We both are getting different info from everyone we speak to.

Device Payment

Device Payment FAQs
[FAQs]
Learn how Verizon provides the flexibility to pay for a device with monthly device payments. (Formerly known as Verizon Edge.)
How Do Device Payments Work?
[Video]
Watch this video to get an overview of how device payments work.
Length: 1:27

Gift Cards

Gift Card FAQs
[FAQs]
Learn more about Verizon Wireless gift cards, which never expire and can be used online and at Verizon Wireless stores.

Google Play Carrier Billing

Google Play Carrier Billing
[FAQs]
Learn about Google Play™ Carrier Billing, which lets you purchase virtual items, like e-books and apps, and apply the charges to your Verizon Wireless bill
Making an app or content purchase using your Verizon Wireless Account
[Video]
Watch this video to learn how you can buy apps and content on your phone and bill them directly to your Verizon Wireless account.
Length: 1:30

In-Store Pickup

Verizon In-Store Pickup FAQs
[FAQs]
Learn about the option to order devices and accessories online and pick them up in a store near you on the same day.
When Can I Pick Up My Order In Store?
[Community]
So i have order a new plan and with new phone. I have selected pick up at store. The store said the they have the phone available. After check out it stated that it would be ready in 2 hour. it been over 24 hour and i havent been able to pick up my phone cause it is still process? what is going on with...

Rebates

Rebates FAQs
[FAQs]
Learn about managing your rebates online, including how to submit a rebate, check its status and check your rebate card balance.
How to Submit a Rebate
[PDF]
Detailed instructions on how to submit a mail-in rebate for eligible Verizon Wireless devices or accessories.
Rebate Center
[General Information]
Visit our Rebate Center in order to view and track your rebate online.
When Will I Get Credit For Switching?
[Community]
I too fell for the iPhone 7 promotion switching over from another company.  I have called and received the same we are behind excuses by next bill it should show up.  Three bills later and 20ncalls later still no bill credit.  I am at the point where I am ready to switch service because...

Returns

Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Return a Device or Accessory
[Video]
Watch this video to see how to return or exchange a device or accessory you purchased from verizonwireless.com for up to 14 days.
Length: 1:53
Can I return an item purchased online to a physical store?
[Community]
I purchased an accessory that I'd like to return however I think I discarded the shipping box and the return label.  Can I return it directly to Verizon Wireless store near me?
Can I return my device without a box?
[Community]
I recently purchased an android as a replacement for my iphone.  I through away the box but now want to return the android.  How can I get a replacement box?
Can I trade in a device that's still on a payment plan?
[Community]
I have a S7 Edge that I'm making payments on. I have a little more than a year left on it. I plan on paying it off over the 24 month agreement because I'm receiving an $18 a month credit towards the $33 monthly device payment. Now, I know that I can still give that phone to someone else to use, as long...
Can you use FedEx to ship your trade-in?
[Community]
Is it okay to use another shipping method to send in your trade-in for the iPhone 7 promotion?  For example, FedEx priority shipping with a declared value?  Can you use the box and materials sent to ship back your old phone but pay to use a different carrier (FedEx or UPS)?  Will this in...
Could anyone please tell me what "Adjustment Reason RBXM" means?
[Community]
This is in reference to an iPhone 7 Plus pre-order using the trade-in promotion.
Do I Have To Turn In My Phone When I Upgrade To A New Device?
[Community]
If I have been paying Verizon Edge for over two years (purchased iPhone 6 in Nov. 2014). Do I have to turn in my phone when I upgrade even if I've paid it off? I have a crack in my screen and am wondering whether or not I need to get that fixed before I upgrade if I have to turn in my 6 to get the new...
Do I have to remove the battery before trading in my iPhone?
[Community]
Just received $400 trade in value for my i phone 5 to purchase an i phone 7.  Return instructions say I need to remove the battery.  We've never had to do this before on trade ins.  Can this be true?  Thank you, TS
Do I have to return my device before I can purchase a new one?
[Community]
do i have to return my phone (had only 3 days) before i can purchase a new one
How Do I Send In My Old Device?
[Community]
I purchased the Iphone 7 plus sept 24 and receieved it oct 4. I was told I can send in my iPhone 5 and have the amount credited towards my newly released iPhone 7 plus( because I bought it during the promotion time ). How do I find the link online to have shipping supplies sent to me so I can do this?...
How do I return an unopened prepaid phone?
[Community]
Greetings, I ended up with two phones as the first purchase triggered a credit card decline because the card company flagged it as a suspicious transaction.  I spoke with them to confirm that it was a valid transaction.  They instructed me to place a brand new purchase since the first one...
How do I trade in my device?
[Community]
How do I trade in my old iPhone?  I have a new phone and a new contract.
I received Trade-In Boxes, but my new device hasn't arrived yet. What should I do?
[Community]
Hello, My son recently used his upgrade and did the trade-in deal with Verizon.  I received two boxes in the mail yesterday and noticed the sheet of paper mentions the phone must be returned within 14 days.  My son's iPhone isn't due to ship till late November.  He said the website...
What do I need to return?
[Community]
I recently upgraded my phone and received the box that I'm supposed to use to send the old phone back. My question is do I also need to return the plug and cord from the old phone? I don't see any instructions/ information in the box telling me whether I do or don't. Thanks for your help.
What should I do if I change my mind about returning my device?
[Community]
This is a continuation or confirmation of Do I need to turn in my old equipment? I recently upgraded my Galaxy S7 Edge for a Galaxy S8+ just past the 12 month mark in my Edge "lease".  The website stated that, due to the remaining value of the S7 Edge, I could upgrade at the half-way point for...
What should I do with my device before trading it in?
[Community]
I recently upgraded and ordered the iPhone 7. I am trading mine in my old iPhone to get it free. What do I need to do to my old iPhone before I send it in? I saw that I have to disable find my iPhone, but what else?
When I get a warranty replacement, does Verizon replace my phone with a refurbished one?
[Community]
I recently had a warranty replacement sent to me from Verizon. My new phone has some serious issues with the screen, and I'm wondering if the replacement phone they sent me was refurbished.
When does the return window start?
[Community]
Hello! Just a quick question that hopefully someone can answer: I was just wondering when the 14 day return windows starts for online phone orders? Does it start when the phone ships, when it arrives, or when it is activated? Thank you!
When will I receive my new device after a trade-in?
[Community]
i went online to trade a phone in. willl they ship the phone in that i want to trade in and when will i receive the new phone?
Why Am I Having Trouble Printing Out A Return Label?
[Community]
I have been trying to print a return label for weeks and I have been given the run around. I'm just trying to send you all this trade in device. This shouldn't be this difficult. Please just email me a printing label. There is NO option to print it under my verizon. I even called in and when the woman...
Why Can't I Trade In My iPhone 6?
[Community]
    I purchased two iPhone 7 and want to trade in my iPhone 6.  I went to the trade in device page and went to the drop down box that shows the phones I have had but it does not show my iPhone 6, which is the one I want to trade in.  Because of this I can't get an appraisal. ...
Will I Be Charged A Restocking Fee For My Headphones?
[Community]
I just received my IPHONE 7+ and Beats Blue Tooth headset in the mail today. I opened the box to the headset and discovered that they are a different color than what is reflected and labeled on the box..  If I head to a Verizon Store will I be able to exchange for a different color without getting...
Will I be able to return a device with cracks when I upgrade?
[Community]
ok so I bought my phone out right and I just dropped in and on the back it has to cracks on the top and bottom corner will I still be able to turn it in because on the site it says the screen needs to be free of cracks witch it is
Will I be penalized for sending my phone without resetting it?
[Community]
Hello, I am receiving a new phone tomorrow and I know when sending back a defected phone you're suppose to do a factory reset on it. My phone will not stay on long enough for me to be able to perform that. Will I be penalized for sending it in without resetting it?

Shipping

Shipping FAQs
[FAQs]
Learn about all the different shipping options available for online orders from the Verizon Wireless website.
Can my device be held for pickup at a FedEx location?
[Community]
My iPhone 7 plus is supposed to be delivered Thursday but I work until 2:00pm and FedEx usually delivers early here. I wish apple would let you hold the package at a Fedex location if no one will be home to sign for it.
How long after payment do devices ship?
[Community]
I ordered an iPhone 7 Plus 128g Silver on launch date and got a ship date of 10/19.  I just received a texted saying my account was charged, so does that mean I will get my phone this week?
Same Day Delivery Online FAQs
[FAQs]
Why wait? Order online and get your devices or accessories on the same day with Verizon's Same Day Delivery.
WillI I Get My Phone Earlier If I Order Online?
[Community]
I ordered a 7 plus jet black 128gb in store on 9/9 when they opened at 8am est. Delivery said 11/28/16 when I got the confirm email. Now it states that it will be coming 11/16/16. Will I get mine sooner since I went in the store to buy instead delivery to my house?

Trade-In Programs

Device Trade-in Program FAQs
[FAQs]
Learn about our Device Recycling Program that lets you recycle your old device for a Verizon Wireless Gift Card or account credit or donate it to HopeLine®.
Verizon Resale Tax Form - Device Upgrade (formerly known as Edge Up) and Trade-in Program
[General Information]
Information and links to state specific forms for the Device Trade-in program, to keep in your files when trading a device with Verizon Wireless.
How to Use Guide: Device Trade-in Program
[How to Use Guide]
Step-by-step instructions for how to recycle or trade in your old mobile device, and how to check the status of a trade-in.
Annual Upgrade Program for iPhone FAQs
[FAQs]
Get a new smartphone after only 30 days with our Annual Upgrade program for iPhone. Learn how the program works and how to participate
How to Trade in Your Device
[Video]
Learn about our device trade-in program that offers consumers a way to benefit our planet, by trading in old cell phones, tablets and net books. You may also be eligible for a Verizon Wireless gift card when you recycle your old device!
Length: 2:27
Carrier Billing FAQs
[FAQs]
Learn how to purchase digital goods and services on your device with Carrier Billing, without having to provide merchants your credit card information
Annual Upgrade Program for Samsung Devices FAQs
[FAQs]
Get a new smartphone after only 30 days with our annual upgrade program for Samsung devices. Learn how the program works and how to participate.
Can I Order A Trade-In Box Online?
[Community]
I completed the online process to request the trade in box on November 9.  Received an email with the submission ID.  No box received.  How do I check status or re-order the box?
Can I Trade-In My Phone With A Cracked Screen?
[Community]
I cracked the screen on a Gold iPhone and replaced it with a black screen. Will I have a problem with Verizon when I want to upgrade the phone?  The phone is in good working condition.
Can I trade in a device with a cracked screen?
[Community]
I am looking to upgrade my phone. I can pay $53 and trade my current phone in and upgrade, but there is a small hairline crack in the bottom of the phone. Through asurion they want $160 to replace the phone, and Verizon said all I can do is buy the phone out for $230 then upgrade. I find this unacceptable...
Can I trade in both my iPhone 5 and 5s for a new phone?
[Community]
I am ready to upgrade my iPhone 5s but I also want to trade in my iPhone 5. I would like to trade in both and upgrade to one phone possibly a Samsung note 7. Can I do both at the same time?
Can I trade in my device with a cracked screen?
[Community]
I am wanting to upgrade my phone and turn in my device, but recently I have dropped and cracked the screen. Will Verizon still accept my trade in, just for a lesser value, or will the make me pay what I have left on it?
Do I Remove My iPhone Battery Before Trade-In?
[Community]
I am trading in a 5s for the 300$ credit but it say it needs battery removed and if it not it is not eligible for credit??? Is this true? My battery is fine but do not know how to remove it from a IPhone.Remove battery and do not mail if damaged (if battery is not removable and damaged, the device is...
Do I have to remove the battery before trading in my iPhone?
[Community]
Just received $400 trade in value for my i phone 5 to purchase an i phone 7.  Return instructions say I need to remove the battery.  We've never had to do this before on trade ins.  Can this be true?  Thank you, TS
Do I pay taxes on an iPhone 7 if I use the trade in program?
[Community]
If I trade in my iPhone 6 for the free iPhone 7 do I have to have the taxes upfront
How do I trade in my device?
[Community]
How do I trade in my old iPhone?  I have a new phone and a new contract.
How do I trade-in my old device for credit?
[Community]
Upgraded my husbands phone to iPhone 6. His old Samsung was worth $25 if returned. I have not received any email or return label to send back old phone. Can someone help me locate this information?
How long does a trade-in credit take to appear on my bill?
[Community]
I returned an i-phone for trade-in ($400 credit) that was received on October 7, 2016.  About how long until this will be credited to my account?
I received Trade-In Boxes, but my new device hasn't arrived yet. What should I do?
[Community]
Hello, My son recently used his upgrade and did the trade-in deal with Verizon.  I received two boxes in the mail yesterday and noticed the sheet of paper mentions the phone must be returned within 14 days.  My son's iPhone isn't due to ship till late November.  He said the website...
What are the details of the trade in process?
[Community]
i really want to trade in my iPhone 6s Plus for the Google Pixel but I'm confused about the details for trade ins. Can someone please break it down for me? Thank you in advance, -Catie
What is the trade in value of my device?
[Community]
I JUST HAD MY GALAXY S7 EDGE REPLACED, AND SO i HAVE A "BRAND NEW", PROBABLY REFURBISHED PHONE WHICH i AM NOT USING.  Does anyone know the recycle value with Verizon for this phone.
What should I do with my device before trading it in?
[Community]
I recently upgraded and ordered the iPhone 7. I am trading mine in my old iPhone to get it free. What do I need to do to my old iPhone before I send it in? I saw that I have to disable find my iPhone, but what else?
When Will I Be Credited For My Two Device Trade-Ins?
[Community]
I traded in two Iphone 6 for two Iphone 7. They are going to credit my account for 24 months at a certain rate on the device payments. So my cost ends up being something like $8.00 a phone for 2years. But it takes two billing cycles for the credits to start. The agreement says I will get those first two...
When will I receive my new device after a trade-in?
[Community]
i went online to trade a phone in. willl they ship the phone in that i want to trade in and when will i receive the new phone?
Will I be able to return a device with cracks when I upgrade?
[Community]
ok so I bought my phone out right and I just dropped in and on the back it has to cracks on the top and bottom corner will I still be able to turn it in because on the site it says the screen needs to be free of cracks witch it is
  • The new Google Pixel 2
    on the best network.

    Up to $300 off.
    Select trade-in required.
    your new google pixel 2

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