If you recently received a text message from us regarding a service ticket, this page contains details about the resolution.
The issue you contacted Verizon for has been corrected.
Issue Details: A problem with the call routing center in the area was affecting cell service.
Thank you for assisting us by letting us know there was a problem with your service in this area. We apologize for any inconvenience this may have caused.
If the issue persists please contact us at (800) 922-0204 and reference the ticket number provided in the text message you received.
We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!