The new Verizon Plan

The simple way to get America's best network just got better. Get unlimited data with the new Verizon Plan Unlimited. HD video streaming, Mobile Hotspot and unlimited talk and text within Mexico and Canada are included.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Moto E™ Prepaid
LG Vortex™
LG Octane™
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
LG Optimus Exceed™ 2
Samsung Galaxy Camera®
Motorola MOTO™ W755
Pantech Jest™ 2
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
Verizon Wireless USB1000 Global USB Modem
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola moto e4 plus™ Prepaid
ASUS ZenPad™ Z8s
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
ASUS ZenFone™ AR
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force edition
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

# Features

# Features FAQs
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.

411 Search

411 Search FAQs
Learn about calling 411 Search from your mobile phone to get phone numbers and other information about places of interest, like restaurants, movies and more.

Business Features

Field Force Manager FAQs
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.
Good Mobile Messaging FAQs
Learn more about Good Mobile Messaging, an enterprise email solution helping your staff stay connected and productive while on the go.
Enterprise Messaging FAQs
Learn how your business can send out alerts, updates or campaigns by text message to Verizon Wireless customers.
Fleet Administrator FAQs
Learn more about the Fleet Administrator from Verizon Wireless, a tracking solution that allows you to locate, monitor and manage your fleet.
RemoSync FAQs
Learn more about RemoSync, providing corporate users mobile access to work email, contacts and calendars.
Fleet Administrator - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Fleet Administrator
RemoSync Setup Instructions
Instructions for setting up RemoSync, which gives your mobile phone a direct connection to Microsoft Exchange Servers.

Call Forwarding

Call Forwarding FAQs
Learn about forwarding your mobile calls to another number, including how to do it, how much it costs and more.
How to Set Up Call Forwarding
Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device, or, through My Verizon.
Length: 1:59

Call Waiting

Call Waiting FAQs
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.

Caller ID

Caller ID and Caller ID Blocking FAQs
Learn about the features that let you see who is calling you and let you prevent your name from appearing on the phones of people you call.
Share Name ID FAQs
Learn about customizing the information that appears on other mobile phones when you call them, including how to change your Share Name ID.
Caller Name ID How to Use Guide
[How to Use Guide]
Caller Name ID gives you alerts on incoming spam calls and the ability to report and block numbers. Find out how in this guide.
How can I make my name show up when I make a call?
how can i make my name show up in the caller id when i make a call?

Carryover Data

Carryover Data FAQs
Learn about Carryover Data, a feature of the new Verizon Plan S-M-L sizes that lets you keep your unused data until the end of the following month.
Do data only plans keep carryover data until the end of the next month?
Do data only plans have rollover data until the end of the next month?
How do I use my carryover data?
i have carryover but do not understand how I can get to it to use?
Will my data from June that rolled over into July roll over into August if not used?
Will my data from June that rolled over into July roll over into August if not used?

Insurance & Equipment Protection

Free mophie powerBOOST mini promotion FAQs
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait!


International Travel FAQs
Learn about using your device outside the US, international rates and how to add an international plan.
International Messaging FAQs
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
International Long Distance FAQs
Learn about Verizon Wireless' International Long Distance rates, plans and how to call another country from the US.
Terms & Conditions - International Services (while traveling outside the U.S.)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services with information on wireless service while traveling outside the United States.
Terms & Conditions - International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance with information on setting up your account with International Services.
International Long Distance Value Plan - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the International Value Plan rates.
International Long Distance (I-Dial) - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for International Long Distance (I-Dial) service with information about making international calls.
Can I View Travel Pass usage on the Verizon website?
I just returned from Europe and thought I'd double check the number of days that Verizon thinks I used Travel Pass.  Am I just blind or is there no way to see this on the Verizon website?  I tried "My Usage" -> "View Usage" -> "View International Usage" - no dice.
Can I make WiFi calls back to US without incurring daily Travel Pass charges?
Can I make wifi calls back to US without incurring daily TravelPass charge?  Will incoming texts or unanswered phone calls generate a TravelPass charge for usage for the day? Thanks
Can I sign up for two different International plans?
i'm given the choice of either $10 a day for unlimited use, which would amount to $110 for my trip, or the $40 for a month with a 100 mb limit on data. If I exhaust the 100 mb limit on the monthly plan, can i then sign up for the $10 a day plan, or am I obligated to stay with the monthly plan and pay...
Can I use a Norwegian SIM card in my device?
I'm traveling to Norway this summer and am wondering if I can purchase a SIM card when I arrive and use it while I am in Norway?
Do I need to activate Travel Pass?
Do i need to activate Travelpass when i travel to Denmark, Norway, France and Italy from tomorrow?
Do I need to change my plan to get service in Alaska?
what service upgrades, if any, are need for service while visiting in alaska
Does unlimited data work internationally?
Does unlimited data plan work internationally
Does verizon have service in China?
Does Verizon have service in China?
How can I call or text another device while I am on a cruise?
I will be on an Alaska Cruise in a few weeks.  When I am AT SEA (not when I am in port) what do I need to do or have added to my account in order for my cell phone to call or text another phone on the ship, or to have voice and data for contacting people back home?
How can I get Service in the Bahamas?
What is the most economical way to have voice and text service in the Bahamas. E-Mail would be good too but not as important. Minimal service, possibly even a couple of days out of a 2 week period.
How can I use my phone in seoul south korea?
Anybody use their phone in South Korea?
How do I activate my international plan?
I was informed I could activate my mexico calling plan from "my Verizon" acct?How?
How do I add multiple devices to an international plan?
How do I add all 4 of my cell phones to my travel plan?
How do I call a European-based cell phone from the U.S?
  How do you dial a European cell phone that is located in the US from a US-based cellular service
How do I place an international call to Bangladesh?
I want to place an International call while located within the United States. When I refer to the International Long Distance search page for dialing instructions and rates, I get a server error. Can anyone help me call a number in Bangladesh?
How does TravelPass work?
Would it be possible to explain the ins and outs of using this service. I am in a Travel Pass country and have turned it on on the Verizon Website. Main questions all assume data is turned OFF. 1: I have data turned off but emails are coming in.  Does this trigger daily charge?2: If...
How does the daily travel plan work?
I understand I can still make/receive calls from USA the same as if I was still at home.  I also understand that while in Europe I can make calls/text/use data for the $10 charge with no extra fees.  What I don't know is if any of my European friends call or text me while I am in their country...
If I am in the U.S. but receiving texts from Europe, will I be charged extra?
My son is in California, and his gf is texting him from Spain. I cannot find anywhere in the current billing/ usage that shows whether he's being charged to receive these texts. I can only find past bills, and current data/ phone usage. But no indication if he's being charged for these current texts....
Is there an extra charge to make calls to Canada?
If I am in the U.S. is there a charge to make calls to or receive calls from Canada?
Terms & Conditions - Prepaid International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International long distance.
What is the best plan for traveling in Europe?
I am going to Italy , Slovenia, Austria and Hungary for almost three weeks.I need a plan so I can call back to the states .  Need an international plan that covers calls from Italy, Slovenia, Austria and Hungary for a 3 week period beginning June 9, 2017.
What plan should I get if I am traveling in Bolivia?
What is the best plan for traveling in Boiivia?
Why can't I call the U.S. from Canada?
Added Canada voice/data plan for all r 3 devices, could call from US to Canada, but cannot make calls in Canada, to Canadian numbers or US numbers.
Why couldn't I access data in Mexico?
I just got back from a 1-week trip to Mexico. When I landed I got a text from Verizon stating: Free VZW Message: Welcome to Mexico. Your Talk, Text and Data while in Mexico is included in your Domestic plan. My phone and text was working. But my internet was not. While at the airport, I signed...
Why don't I have service in Canada?
I have the Mexico/Canada Unlimited plan ($2 per day per device), but keep getting "no service" on my iPad or iPhone, both of which are on the plan. Very frustrating!
Will I be charged extra on a cruise if I have the unlimited plan?
I'm going on a 5 day cruise from New Orleans to Mexico. I have the unlimited data plan. Will I be charged outrageous fees or will I be fine under the unlimited plan?
Will I be charged more for data if I use my GPS in Canada?
Planning a trip to Canada. Will I be charged more for data if navigating
Will my international plan cover received texts and calls?
I am traveling Europe for the summer and have added the International 100 plan to my phone. I understand that I can send up to 100 texts and 100 minutes as part of the plan, but what if one of my friends sends me a text or calls me? Will that affect my plan? Also, would they still be charged for calling/texting...
Will my unlimited data plan work in Mexico?
Does anyone know if verizonwireless data work in Mexico City, Mexico with the new unlimited data plan?
Will using my GPS internationally use data?
Does GPS use while traveling internationally require a data plan? Google Earth?
Will we be able to use our devices in China?
Two of us have iPhone 5s and one has a Google Pixel. We want to buy Chinese SIM cards when we arrive for local minutes/data and not use our a Verizon add-on plan.  Can anyone see any problems we might run into, other than Google being blocked in China? We'll be happy to get at least the two iPhones...
Would I Lose My Autopay Discount If I Sign Up For Travelpass?
This mIght be stupid question, but I'll ask it anyway.  Right now I have one line with the new unlimited data plan with the autopay discount for a total money bill of $80/month. I was in the process of signing up for Travelpass online and it seemed that I would lose the autopay discount. The site...

Managing Products & Apps

Managing Products & Apps FAQs
Learn how to add and change features on your mobile devices with Verizon's add-on services.
How to Change Features
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:21
Why can't I update my device with *228?
Any other alternative to update towers software through Verizon

Media Center / Get it Now

My Media Retrieval FAQs
Learn about about My Media Retrieval for retrieving content through our Media Store.
Media Center FAQs
Frequently asked questions about Media Center (formerly Get It Now) for basic phones.
Get It Now® - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Get it Now service.

Push to Talk

Push to Talk Plus (PTT+) FAQs
Push to Talk Plus (PTT+) provides walkie-talkie style instant communication on our 4G LTE network or Wi-Fi. Connect to an individual or group by pushing a button.
Push To Talk FAQs
Learn about the Push to Talk feature that allows you to use your phone like a walkie-talkie.
Push to Talk Only FAQs
Learn about Push to Talk Only plans and phones, which let you use your phone like a walkie-talkie to instantly connect with a contact.
Is the push to talk charge $5 per person or account?
is it 5 dollars per phone or 5 per account

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.
Ring Tones & Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.
How Do I Disable My Default Ringback Tone?
I purchased ringback tones quite some time ago and once they expired, I did not purchase any more. Now, my default ringback tone is the annoying classical music tone for all calers. I just want to get rid of this and have a standard ring. When I go to the Verizon media store to manage ring back tones,...
Why isn't the ringtone I want downloading?
I bought a ringtone & it wouldn't said go to my music inbox & download. ..stumped

Safety Mode

Safety Mode FAQs - Use Safety Mode to Help Avoid Data Overage Fees
Safety Mode lets you continue using data at reduced speeds after your data allowance is used up for the month. Available on the New Verizon Plan S-M-L data sizes
When FamilyBase data limits are met, do data speed change to 3G?
I have family base and safety mode enabled. My child is limited to 4.5GB a month data. When he uses that all up, will he switch to 3G or will he just be without data?

Tech Coach

Verizon Tech Coach FAQs
Learn about Tech Coach, a technical support service for your mobile device and almost anything that connects to it.
Tech Coach - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Tech Coach service.

Text & Multimedia Messaging

Verizon Messages (Message+) FAQs
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
International Messaging FAQs
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.
Text Messaging FAQs
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Multimedia Messaging FAQs
Learn about picture and video messaging, group messaging and more, including how to do it and how much it costs.
Text to Landline FAQs
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Explore Verizon Messages
Watch this video to learn how to use some of the great features in Verizon Messages.
Length: 2:46
Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
Can I hide the number I am texting so it wont appear in the usage logs?
Is there a way to hide number i am receiving texts from so the number wont be re revealed in the usage log
Can I view text messages from another device on my plan?
I'm trying to veiw text messages from another device on my plan without looking through their phone, is there a way that i can do that?
Do I need data to use talk to text?
Do I need data to talk text?
Do emojis count as mms messages?
Hello, when using emojis is that considered an mms message? Also is group messaging mms? Thank-you
How do you send a text message from a blocked number?
how do you send a text message from a blocked number?
Is it free to send a text to the UK?
I was wondering if text messagine is free to England, UK....Would anyone know ?
Is it possible to retract a sent text message?
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?

Verizon Family Safeguards & Controls

FamilyBase FAQs
Sign up for FamilyBase. Set parental controls. Put limits on data usage, block contacts and monitor activity of all account lines. Avoid unexpected overages.
Blocks FAQs
Learn about blocking and unblocking services in My Verizon, including messaging, purchasing and marketing services.
Usage Controls FAQs
Learn how to use Usage Controls. Verizon FamilyBase™ is replacing this service but existing Usage Controls customers can continue with the service.
How to Add Blocks
Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:53
Roadside Assistance FAQs
Learn about the Roadside Assistance service available from Verizon Wireless.
What is Verizon FamilyBase
Verizon FamilyBase provides you with insight and control over how, when and with whom your kids communicate. Watch this video to see what it's all about!
Length: 1:10
Content Filtering FAQs
Learn about our Content Filtering service that provides free age-appropriate filters that can be changed at any time.
Verizon Safeguards & Controls
[General Information]
Find information for all Verizon Safeguards & Controls products and services, which provide security for you and all the devices on your account.
Compare Blocking Services
[General Information]
Compare services that can help you limit usage and prevent spam on your devices. Restrict data, block numbers, prevent purchases and more.

Verizon Family Safeguards and Controls

Can I add FamilyLocater and FamilyBase without the other lines on my account knowing?
I am interested in adding FamilyLocater and Base to my account and I do not want the other lines associated with my account to know that these safeguards have been added. Can this be done?
Can I block spam calls from a specific country?
I'm trying to find a way to block unwanted spam from a particular country, the Netherlands (nl) does anyone no how?
Can I install the FamilyBase app on a device that is not on my plan?
Does the FamilyBase App have to be installed on a phone that is on the same account or can I install it on my work phone and still be able to use the FamilyBase controls?
Can I limit my daughter's data usage?
I would like to have data turned off when the limit is reached on my daughters phone. Is that possible?
Can I remotely remove apps on my daughter's phone without her knowing?
How can I remotely on my phone remove and manage apps on her phone without her knowing?
Can I still set data limits with an unlimited plan?
I want my kids off the internet but we now have an unlimited plan. I used to do it with family base. Can I still turn off their data through family base?
Do time restrictions stop Snapchats?
Do time restrictions affect snap chat and other activity or just iMessage? I want the ability to restrict usage entirely at certain times. Except for trusted numbers.
Does it cost money to set data limits?
Does it cost to set up data allowance?? I would like to set up each line for how much of the shared data they can use before it cuts off.
How can I block internet use at certain times?
How can I block internet use at certain times
How do I block unknown callers?
Have gotten 2 middle of the night calls. Caller ID says "unknown". How do I block this?
How do I get FamilyBase e-mails with activity details?
Recently, my family base daily emails started to arrive without the details on the activity. Meaning they do not contain the name of the phone that they represent or the numbers or names of the contacts that were involved.  Before they always stated  Mary or John's phone and the names of the...
How do I monitor texts messages on another device?
I have a little sister 15 years old and she leaves with me,I need to monitor her texts massages without having her phone with me.shes now my supervision since our parents both passed
How do I set data limits per line?
How do I set data limits per line on my account?
How do I stop data usage?
How do you stop data usage and limit someone to just talk or txt
How do I turn off FamilyBase email notifications?
I get a daily email.  Then follow the link to turn off and it goes nowhere. How do I find edit notifications in family base to stop getting this daily email?
Is there a way to limit internet access on a Gizmo Tab when it is connected to wi-fi?
Is there a way to limit internet access on a Gizmo Tab to when it is wifi connected?
What is 'RTR for unlimited removed?'
i am currented enrolled in Unlimited calling, texting and data.  Today I selected to register with FamilyBase.  When I was entering in the perimeters for my children's phones, it gave me this: "RTR for unlimited: removed" what does this mean?
When FamilyBase data limits are met, do data speed change to 3G?
I have family base and safety mode enabled. My child is limited to 4.5GB a month data. When he uses that all up, will he switch to 3G or will he just be without data?
Will adding a contact to FamilyBase impact my device's contact list?
If I add a name to a number in family base contact list, does it change in the phones contact list?
Will the person I am trying to locate get a text from Family Locator?
will the family member being located be alerted?


Visual Voicemail FAQs
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.
Voicemail Instructions
[How to Use Guide]
If your location is listed below, please follow these voicemail instructions or print the mini service wallet card to carry with you.
$2.99 Visual Voicemail Service Will Be Discontinued on July 8th, 2016
[General Information]
Find out about the $2.99 Visual Voicemail discontinuation, what steps to take and how to set up your voicemail.
Can I bypass the new voice mail update?
Verizon updated my voice mail and now it takes so long to hear my messages.  Before the update, Verizon voicemail would tell me how many new messages there were.  Now, it tells me # of new messages, and for each message, it spells out the number, the time called and length of each message. I...
Can I listen to my new voicemail greeting without officially changing it?
I just want to listen to my new greeting without changing it, how do I do that?
How do I change the voice ail password on one of my devices?
I need to change the voicemail password on one of my lines but can't figure our to do that
What does 'voice mail deposit' mean?
What does voice mail deposit mean when viewing usage history on line
Why can't I connect to Visual Voicemail?
I don't have visual voicemail, but i continually get a notification "cannot connect to visual voicemail" this is annoying and I'd like to stop the notification
  • Manage your plan in a tap.
    My Verizon app lets review and make
    changes to your plan, right from your phone.

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