The new Verizon Plan

The simple way to get America's best network just got better. Get unlimited data with the new Verizon Plan Unlimited. HD video streaming, Mobile Hotspot and unlimited talk and text within Mexico and Canada are included.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Moto E™ Prepaid
LG Vortex™
LG Octane™
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
LG Optimus Exceed™ 2
Samsung Galaxy Camera®
Motorola MOTO™ W755
Pantech Jest™ 2
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
Verizon Wireless USB1000 Global USB Modem
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola A840
Kyocera KX444
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

# Features

# Features FAQs
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.

411 Search

411 Search FAQs
Learn about calling 411 Search from your mobile phone to get phone numbers and other information about places of interest, like restaurants, movies and more.

Business Features

Field Force Manager FAQs
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.
Good Mobile Messaging FAQs
Learn more about Good Mobile Messaging, an enterprise email solution helping your staff stay connected and productive while on the go.
Enterprise Messaging FAQs
Learn how your business can send out alerts, updates or campaigns by text message to Verizon Wireless customers.
Fleet Administrator FAQs
Learn more about the Fleet Administrator from Verizon Wireless, a tracking solution that allows you to locate, monitor and manage your fleet.
RemoSync FAQs
Learn more about RemoSync, providing corporate users mobile access to work email, contacts and calendars.
Fleet Administrator - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Fleet Administrator
RemoSync Setup Instructions
Instructions for setting up RemoSync, which gives your mobile phone a direct connection to Microsoft Exchange Servers.

Call Forwarding

Call Forwarding FAQs
Learn about forwarding your mobile calls to another number, including how to do it, how much it costs and more.
How to Set Up Call Forwarding
Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device, or, through My Verizon.
Length: 1:59
How Do I Set Up Call Forwarding To Another Phone?
Need to forward calls from my wife's phone to mine.  Her phone is not with us so we cannot follow normal procedure.
How do I Set Up Call Forwarding?
pls remove Online Activation Code when Set Up Call Forwarding. using security question to login is enough. very frustrating when i don't have phone in hand
Is there a fee for call forwarding?
As a Verizon customer, is there a charge or fee for call forwarding to another Verizon phone line.

Call Waiting

Call Waiting FAQs
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.

Caller ID

Caller ID and Caller ID Blocking FAQs
Learn about the features that let you see who is calling you and let you prevent your name from appearing on the phones of people you call.
Share Name ID FAQs
Learn about customizing the information that appears on other mobile phones when you call them, including how to change your Share Name ID.
What is the difference between 'unknown' and 'no caller id?'
   What is difference between calls that show up as UNKNOWN  and those that show as  NO CALLER ID ?

Carryover Data

Carryover Data FAQs
Learn about Carryover Data, a feature of the new Verizon Plan S-M-L sizes that lets you keep your unused data until the end of the following month.
Do data only plans keep carryover data until the end of the next month?
Do data only plans have rollover data until the end of the next month?
Is there a limit for carryover data?
so if i have 10 gb of data left this month it will roll over next month to 26 gb ( on 16gb plan) next month?so on the second month I only use 10 gb that month will i have 32 gb the 3rd month (16 gb from previous month and 16gb for the current month).So I was just wondering if theres a limit on carryover...

Insurance & Equipment Protection

Free mophie powerBOOST mini promotion FAQs
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait!


International Travel FAQs
Learn about using your device outside the US, international rates and how to add an international plan.
International Messaging FAQs
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
International Long Distance FAQs
Learn about Verizon Wireless' International Long Distance rates, plans and how to call another country from the US.
Terms & Conditions - International Services (while traveling outside the U.S.)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services with information on wireless service while traveling outside the United States.
International Travel Program FAQs
Learn about the Global Travel Program from Verizon Wireless that gives you use a device to use while traveling abroad.
Terms & Conditions - International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance with information on setting up your account with International Services.
International Long Distance Value Plan - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the International Value Plan rates.
International Long Distance (I-Dial) - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for International Long Distance (I-Dial) service with information about making international calls.
Can I Make Calls While Using Wi-Fi On A Cruise Ship?
While on a cruise in Eastern Carib, with ship Wifi, can i make a call using ship Wifi?
Can I Make Local Calls While Using the $10 Travel Plan?
When overseas and I make a call to a local phone number in the country that I am in, is there additional charges above the $10?  also if a local phone makes a call to my phone are they charged long distance charges? thanks!
Can I Use My Dura XV In Mexico With Travel Pass?
Does  Dura XV in Black by Kyocera work in Mexico, with Travel Pass?
Can I select my carrier when roaming in Canada?
Hi: I got the new VzW Unlimited Data Plan with my iPhone. I came from AT&T.  When in Canada, what do I do with my roaming setting.  Can I let it go to Rogers Wireless (in my case) when I cross the border?  I know that the first 500MB are without charge.  What happens after that?...
Can I text from Mexico?
we are going on vacation to mexico can i text from there?
Can I turn off voice mail and leave a message for callers?
I am leaving the country for 2 weeks.  Can I turn off my voice mail and leave a message informing the caller of my return date?
Can I use a European SIM card in my devices?
My daughter and I will be traveling to Europe (Ireland, United Kingdom, Italy), leaving in a few weeks.  I have a Google Pixel XL and my daughter has iPhone 7 (both purchased 2 months ago).  Are the phones unlocked and compatible with an Ireland | England | Italy SIM card (understanding that...
Can I use a Norwegian SIM card in my device?
I'm traveling to Norway this summer and am wondering if I can purchase a SIM card when I arrive and use it while I am in Norway?
Can you sign up for different International Plans on different devices?
Can you sign up for different International Plans on different devices.
Do I get billed for checking voicemail when i am in England?
Our son is in England, studying at a University there this year. We have added the plan/service where we would pay $10 per day if he uses data or needs to make an emergency phone call.  When he checks his voicemail, does that activate/start the $10/day charge? Thanks for any info
Do I get unlimited data when traveling internationally?
Hi All, I have several questions regarding having the Unlimited Plan when travelling internationally. 1. I did not see in the FAQs but when travelling internationally, do I get unlimited text and voice or do I need to sign up for an international plan? Or do I get a limited allowance per day?2....
Do I have to have a specific plan to get international service?
Do you have to have international service on your phone to receive calls or text from overseas callers?
Does Text Messaging Work From The Dominican Republic?
Does instant messaging work from Dominican Republic to US without additional costs?
Does the $40, 100 min. international plan include roaming?
does the 100 min. international plan include roaming?
How can I call or text another device while I am on a cruise?
I will be on an Alaska Cruise in a few weeks.  When I am AT SEA (not when I am in port) what do I need to do or have added to my account in order for my cell phone to call or text another phone on the ship, or to have voice and data for contacting people back home?
How can I use my phone in seoul south korea?
Anybody use their phone in South Korea?
How do I activate my international plan?
I was informed I could activate my mexico calling plan from "my Verizon" acct?How?
How do I make a call to Mexico?
I have a plan which includes calls to Mexico & Canada, but how to I dial it through my cellphone?Is there a difference to call to a Mexican cellphone or landline?Help please D:
How do I make a call while in Europe?
Going to Europe, and have others with US cell phones going to Europe as well.  My question....what number do they dial to reach me on my cell phone?  I tried to ask Verizon, and was told they dial  + then ten digit number.  Online it looks like they dial +1 then 10 digit number and...
How do I place an international call to Bangladesh?
I want to place an International call while located within the United States. When I refer to the International Long Distance search page for dialing instructions and rates, I get a server error. Can anyone help me call a number in Bangladesh?
How do charges on calls to Canada work with TravelPass?
I have some specific questions about using the Travelpass plan in relation to Canada, especially doing right by people calling me. 1. Incoming calls from USA to me in Canada -- do they get charged as if I'm in the US?2. Incoming calls from Canada to me in Canada -- do they get charged as if I'm in...
How does the $10 international plan work in Mexico?
I'm traveling to Mexico in a couple weeks, what is the $10 plan? And am I better off just turning my cellular data off and using my iPad in free wifi areas? Thanks!
How does the daily travel plan work?
I understand I can still make/receive calls from USA the same as if I was still at home.  I also understand that while in Europe I can make calls/text/use data for the $10 charge with no extra fees.  What I don't know is if any of my European friends call or text me while I am in their country...
How much are international calls if it's not on my plan?
My husband was looking for a business today that he thought was in Louisiana.  Turns out it was in the country of Grenada.  How much is that going to cost me since I don't have international calling on my plan?
How much will it cost to call England?
to England from U.S. and from England to U.S.
I have Unlimited Talk & Text 2GB. Will this be available while vacationing in Costa Rica?
I am traveling to Costa Rica on vacation for 8 days.  Will my Unlimited Talk & Text 2GB plan take care of any texts/ calls that I make within Costa Rica and to the U.S.?
Is There Way To Turn Off Data To Avoid Roaming Charges While Traveling?
What are proper settings on IPHONE& to avoid these roaming charges? I was told should use these settings: AIRPLANE MODE= ON, WII=ON,Cellular=Off.. However, when I set Celluar to Off, I go to another page which shows Cellular Data=Off, but Cellular Data Options says roaming. If I click on that, it...
Should I use global or CDMA/LTE settings?
trying to find the truth for better signal; one says global other says cdma lte on mobile setting
Terms & Conditions - Prepaid International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International long distance.
Well I have full-service in Puerto Rico?
Do I have full-service in Puerto Rico
What is the best International plan for a quick trip to Canada?
My family is going on a weeks vacation to Canada and would like to make sure we stay connected but don't want to get "zapped" with charges on our Verizon bill.  My son, daughter and I all have iPhones 6s.  All the plans are very confusing to me and I really need help... thanks!
What plan should I add to use my device in Spain?
What is best plan to use phone in Spain?
What plan should I get if I am traveling in Bolivia?
What is the best plan for traveling in Boiivia?
What will it cost me to use my device on a cruise?
I am going on a transatlantic cruise soon and have set up my IPhone 5C with Travel Pass.  There will be several days at sea and I would like to be able to send and receive text messages only to family in the USA and don’t need internet access for email or browsing.  I understand that Travel...
What will it cost to make a call from one European country to another?
What are the charges when calling from one European country to another on the Travel plan? i.e. calling an Italian # while in Switzerland with my US phone
What would I be charged without an international plan?
Going to Europe. Planning to use What's App. If I was to send a text or picture using my phone what would I get charged w/o an international plan in place?
When will my international plan take effect?
I purchased the 30 day International Preferred Plan with 100 MB, 100 texts, and 100 calls.  I am only out of the country for 11 days, but this plan fit my needs best.  The start date I chose for the plan is one day before I will actually be out of the country.  If I am on my phone using...
Why can't I use my LG Vista in Canada?
Why can't I use my LG Vista in Canada?  I thought I was using it there just last October.
Why don't I have service in Canada?
I have the Mexico/Canada Unlimited plan ($2 per day per device), but keep getting "no service" on my iPad or iPhone, both of which are on the plan. Very frustrating!
Will I Have Coverage In Puerto Rico?
What coverage is there in Puerto Rico?
Will I be able to use my AC791L hotspot internationally?
If I already have an AC791l Jetpack hotspot activated on my unlimited plan, will the hotspot automatically be able to jump on to the LTE networks in Korea and Japan and if so, will I be charged extra for its use in those countries? The device is marketed as a "global device" and advertises as working...
Will I be charged extra if I only use wi-fi in Iceland?
If I use wi-fi exclusively while in iceland will I incur any charges?
Will I be charged extra on a cruise if I have the unlimited plan?
I'm going on a 5 day cruise from New Orleans to Mexico. I have the unlimited data plan. Will I be charged outrageous fees or will I be fine under the unlimited plan?
Will It Cost Extra If I Am Texting From Costa Rica?
does ui texting apply to within Costa Rica?
Will a call to Colombia be free if I am in the U.S?
Just out of curiosity, If I wanted to call a friend that lives in Colombia is that free while still within the US?
Will my current plan work in Puerto Rico?
I will be traveling to Puerto Rico in December, and I'm wondering if my current plan will work there? Essentially, I would like to know if I'll be able to use the internet, send text messages and make calls, without being charged extra. Thank you!
Will my international plan cover received texts and calls?
I am traveling Europe for the summer and have added the International 100 plan to my phone. I understand that I can send up to 100 texts and 100 minutes as part of the plan, but what if one of my friends sends me a text or calls me? Will that affect my plan? Also, would they still be charged for calling/texting...
Will my phone work in Vancouver British Columbia on my current plan?
My service is in Colorado USA, but I will be traveling to Vancouver British Columbia.  If I use my phone will if work and will it be at regular phone rates.  If it will be at a roaming charge is there a program I can buy to save $.
Will my unlimited data plan work in Mexico?
Does anyone know if verizonwireless data work in Mexico City, Mexico with the new unlimited data plan?
Will there be additional charges for using my phone in Mexico?
Can I use my phone while in Mexico and will there be any additional charges.
Will using my GPS internationally use data?
Does GPS use while traveling internationally require a data plan? Google Earth?
Would I Lose My Autopay Discount If I Sign Up For Travelpass?
This mIght be stupid question, but I'll ask it anyway.  Right now I have one line with the new unlimited data plan with the autopay discount for a total money bill of $80/month. I was in the process of signing up for Travelpass online and it seemed that I would lose the autopay discount. The site...

Managing Products & Apps

Managing Products & Apps FAQs
Learn how to add and change features on your mobile devices with Verizon's add-on services.
How to Change Features
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:21
Do I pay extra to activate a mobile hotspot for each device?
Considering upgrading because I consistently have data overage.  If I add data to my Nationwide Talk 450 Plan to get the mobile hotspot, would I pay extra charges for my 2 devices that I want to get online using my phone's hotspot?  Also, same question if I got the Unlimited plan.  I only...
Why can't I update my device with *228?
Any other alternative to update towers software through Verizon

Media Center / Get it Now

My Media Retrieval FAQs
Learn about about My Media Retrieval for retrieving content through our Media Store.
Media Center FAQs
Frequently asked questions about Media Center (formerly Get It Now) for basic phones.
Get It Now® - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Get it Now service.

Push to Talk

Push to Talk Plus (PTT+) FAQs
Push to Talk Plus (PTT+) provides walkie-talkie style instant communication on our 4G LTE network or Wi-Fi. Connect to an individual or group by pushing a button.
Push To Talk FAQs
Learn about the Push to Talk feature that allows you to use your phone like a walkie-talkie.
Push to Talk Only FAQs
Learn about Push to Talk Only plans and phones, which let you use your phone like a walkie-talkie to instantly connect with a contact.

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.
Ring Tones & Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.
Can I Download Custom Ringback Tones?
Can I download a ring back tone (song)  that doesn't appear in the Verizon media list? If so how is it doneVerizon web site is no help
How Do I Disable My Default Ringback Tone?
I purchased ringback tones quite some time ago and once they expired, I did not purchase any more. Now, my default ringback tone is the annoying classical music tone for all calers. I just want to get rid of this and have a standard ring. When I go to the Verizon media store to manage ring back tones,...
How can I purchase a ring back tone?
How can I get ring back tones?

Safety Mode

Safety Mode FAQs - Use Safety Mode to Help Avoid Data Overage Fees
Safety Mode lets you continue using data at reduced speeds after your data allowance is used up for the month. Available on the New Verizon Plan S-M-L data sizes
Does Safety Mode Come On Before I Use My Carry Over Data?
Okay, so I used up my monthly data and my phone switched over to the "carryover" data from last month. BUT my data plays for 15 seconds and then buffers for 20 seconds, plays for 25 seconds, buffers for 30 seconds, etc., etc., etc.   I thought "what good is carry-over data if it constantly buffers?". ...
How do I stop going over my data limit?
Howwww can i data from going over after a warning just want it to stop before. Oh yeah shared account
How do I turn on Safety Mode?
I do not see the safety mode on/off button on my verizon app how do i get that?
Why is safety mode so slow?
I thought that safety mode was supposed to be at 2g speeds but I am regularly browsing at around 4kbps.....we're talking about late 90s modem speeds!  It doesn't matter what time of day, night or day its always this slow.  What am I doing wrong or how can I fix this?  Theres nothing I can...
Why was I charged an overage with safety mode on?
Hi, I turned safety mode on with about .90GB of data left then a few hours later I get a notification that I am in safety mode, then I login to the account and it states that I have been charged a data overage fee. Does Safetymode still charge, but just slows it down so you don't hit another gig? Doesn't...
Will I still have data if Safety Mode is active?
I'm trying to make sure I understand this before I turn it on. So if I turn safety mode on while I still have data, will it only slow down if I am out of data? If it does kick in, it automatically reverts to faster service when my account resets but leaves safety mode turned on?

Tech Coach

Verizon Tech Coach FAQs
Learn about Tech Coach, a technical support service for your mobile device and almost anything that connects to it.
Tech Coach - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Tech Coach service.

Text & Multimedia Messaging

Verizon Messages (Message+) FAQs
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
International Messaging FAQs
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.
Text Messaging FAQs
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Multimedia Messaging FAQs
Learn about picture and video messaging, group messaging and more, including how to do it and how much it costs.
Text to Landline FAQs
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Explore Verizon Messages
Watch this video to learn how to use some of the great features in Verizon Messages.
Length: 2:46
Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
Can I get text messages forwarded to my device?
Within the numbers on my Verizon account, can I get the textampons messages from my dad's phone forwarded to my phone?
Can I see which numbers my kids are texting?
Where can I find the numbers that my kids are texting?
Can I text from Mexico?
we are going on vacation to mexico can i text from there?
Can I view text messages from a number that is no longer active?
I want to know if its possible to look at old text messages off a phone number that is no longer active but was on my account?
Do I need data to use talk to text?
Do I need data to talk text?
Do emojis count as mms messages?
Hello, when using emojis is that considered an mms message? Also is group messaging mms? Thank-you
Does Text Messaging Work From The Dominican Republic?
Does instant messaging work from Dominican Republic to US without additional costs?
Does my available data impact the number of texts I can send?
How can I monitor my granddaughter's text messaging?
I have my grand daughters phones on my account and want to monitor their text messaging. How can this be done?
How can I tell where a text message is coming from?
I keep seeing a text from 000-088-8777 on my kids usage, anyone know where that comes from?
How long does Verizon keep records of text messages?
How long does Verizon keep records of text messages?
Will A Phone Get My Text If It Is Off?
Just wanted to know will my txt message say delivered when the other phone is off that I am sending them to, will it just say sent?
Will there be extra charges for calls and texts in Alaska?
Will I be charged for calls or texts when traveling to Alaska

Verizon Family Safeguards & Controls

FamilyBase FAQs
Sign up for FamilyBase. Set parental controls. Put limits on data usage, block contacts and monitor activity of all account lines. Avoid unexpected overages.
Blocks FAQs
Learn about blocking and unblocking services in My Verizon, including messaging, purchasing and marketing services.
Usage Controls FAQs
Learn how to use Usage Controls. Verizon FamilyBase™ is replacing this service but existing Usage Controls customers can continue with the service.
How to Add Blocks
Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:53
Roadside Assistance FAQs
Learn about the Roadside Assistance service available from Verizon Wireless.
What is Verizon FamilyBase
Verizon FamilyBase provides you with insight and control over how, when and with whom your kids communicate. Watch this video to see what it's all about!
Length: 1:10
Content Filtering FAQs
Learn about our Content Filtering service that provides free age-appropriate filters that can be changed at any time.
Verizon Safeguards & Controls
[General Information]
Find information for all Verizon Safeguards & Controls products and services, which provide security for you and all the devices on your account.
Compare Blocking Services
[General Information]
Compare services that can help you limit usage and prevent spam on your devices. Restrict data, block numbers, prevent purchases and more.

Verizon Family Safeguards and Controls

Can I Limit Data usage on one line in a shared plan?
How can I limit the Data usage on one line in my family plan. Want to limit the line to 6 GB per month.
Can I install the FamilyBase app on a device that is not on my plan?
Does the FamilyBase App have to be installed on a phone that is on the same account or can I install it on my work phone and still be able to use the FamilyBase controls?
Can I read text message content with the family safeguard feature?
Can I restrict the amount of data available to one of the devices on our plan?
Is there a way to restrict the amount of data available to 1 of the 3 phones on our plan?  We have the 12 GB plan, and my daughter consistently uses more than her share...
Can I see which numbers my kids are texting?
Where can I find the numbers that my kids are texting?
Does it cost money to set data limits?
Does it cost to set up data allowance?? I would like to set up each line for how much of the shared data they can use before it cuts off.
How Do I Find Others On Family Locator?
I just got family locator but it will not find the other family members phone for me.  Any ideas?
How Do I Stop My Daughter From Texting Unapproved People?
I see that you can BLOCK specific numbers. But, I want her regular (non-smart) phone to only be able to text two or three numbers and NOT be able to text any other numbers. Can I do this with Family Safeguards?
How can I block internet use at certain times?
How can I block internet use at certain times
How can I monitor my granddaughter's text messaging?
I have my grand daughters phones on my account and want to monitor their text messaging. How can this be done?
How do I add and remove lines from Familybase?
How do I remove and add lines to my family base so that I can control the usages for each line
How do I block calls that appear as "No Caller ID?"
How do I block calls to my cell phone that show up as "No Caller ID"?
How do I change my child's data limit in Familybase?
how can change a data stopping point
How do I control data usage?
Is there a way to control how much data can be used per phone on a family account ? My son is burning up all 7G of data in less than a month.
How do I set up data limits on my kids phones?
How do I set up data limits on my kids phones?
How do I track a device on my plan?
how do i track a phone on my plan
How do I track the location of devices on my plan?
How do I track the location of the phones on my plan ?
If I block a number with Familybase, will people on my account be notified?
When using this app and blocking a phone number for calls and messages will the phone holder get notified  ?
Is VZ Navigator included in my plan?
is  vz navigator included in my plan or do I have to pay extra cost to the plan.
Is it possible to monitor app usage?
Is there a way to monitor activity on apps such as snapchat, instagram, etc. with this app?
Is there a way to limit the data on each of my devices?
is there a way to limit the data on each phone I have
Why aren't my time restrictions working?
I recently purchased the family base plan and set up time restrictions on both my children's phones (one is a new samsung galaxy 7 and one is a new iphone). I was able to set up time restrictions through my phone and it says they are in place but neither phone is being restricted during the night hours...
Will the Companion App ever be compatibile on Marshmallow?
Will the Companion app ever be compatible on Marshmallow? I'm really hoping to get it for my son. I love the added security for my preteen. I didnt realize it wouldn't work for the phone I got him, and now I'm pretty upset that I don't have that feature for him.


Visual Voicemail FAQs
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.
Voicemail Instructions
[How to Use Guide]
If your location is listed below, please follow these voicemail instructions or print the mini service wallet card to carry with you.
$2.99 Visual Voicemail Service Will Be Discontinued on July 8th, 2016
[General Information]
Find out about the $2.99 Visual Voicemail discontinuation, what steps to take and how to set up your voicemail.
Can I Check My VoiceMail Online?
Is there any way to check voice messages on the web?
Can I listen to my new voicemail greeting without officially changing it?
I just want to listen to my new greeting without changing it, how do I do that?
Can I turn off voice mail and leave a message for callers?
I am leaving the country for 2 weeks.  Can I turn off my voice mail and leave a message informing the caller of my return date?
Do I get billed for checking voicemail when i am in England?
Our son is in England, studying at a University there this year. We have added the plan/service where we would pay $10 per day if he uses data or needs to make an emergency phone call.  When he checks his voicemail, does that activate/start the $10/day charge? Thanks for any info
How much does visual voicemail cost per month?
How much does visual voicemail cost per month?
Is Verizon Updating Voice Mail?
Is this true that verizon is updating voice mail 3/31/17
What does 'voice mail deposit' mean?
What does voice mail deposit mean when viewing usage history on line
Will Visual Voicemail Work If Data Is Turned Off?
I keep my data turned off because I'm almost always connected to wifi. I haven't yet enrolled in Visual Voicemail and I get a notice to do so when I get a voicemail, which I can hear in the conventional manner by dialing the number. If I enroll in Visual Voicemail and have my data turned off will I be...
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