The new Verizon Plan

The simple way to get America's best network just got better. Get unlimited data with the new Verizon Plan Unlimited. HD video streaming, Mobile Hotspot and unlimited talk and text within Mexico and Canada are included.
Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera KX1v
Sharp KIN™ TWO
Arlo Go
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Verizon SmartHub
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

# Features

# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.

411 Search

411 Search FAQs
[FAQs]
Learn about calling 411 Search from your mobile phone to get phone numbers and other information about places of interest, like restaurants, movies and more.

Business Features

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.
Good Mobile Messaging FAQs
[FAQs]
Learn more about Good Mobile Messaging, an enterprise email solution helping your staff stay connected and productive while on the go.
Enterprise Messaging FAQs
[FAQs]
Learn how your business can send out alerts, updates or campaigns by text message to Verizon Wireless customers.
Fleet Administrator FAQs
[FAQs]
Learn more about the Fleet Administrator from Verizon Wireless, a tracking solution that allows you to locate, monitor and manage your fleet.
RemoSync FAQs
[FAQs]
Learn more about RemoSync, providing corporate users mobile access to work email, contacts and calendars.
Fleet Administrator - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Fleet Administrator
RemoSync Setup Instructions
[PDF]
Instructions for setting up RemoSync, which gives your mobile phone a direct connection to Microsoft Exchange Servers.

Call Forwarding

Call Forwarding FAQs
[FAQs]
Learn about forwarding your mobile calls to another number, including how to do it, how much it costs and more.
How to Set Up Call Forwarding
[Video]
Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device, or, through My Verizon.
Length: 1:59
How Do I Set Up Call Forwarding To Another Phone?
[Community]
Need to forward calls from my wife's phone to mine.  Her phone is not with us so we cannot follow normal procedure.
How do I Set Up Call Forwarding?
[Community]
pls remove Online Activation Code when Set Up Call Forwarding. using security question to login is enough. very frustrating when i don't have phone in hand
Is there a fee for call forwarding?
[Community]
As a Verizon customer, is there a charge or fee for call forwarding to another Verizon phone line.

Call Waiting

Call Waiting FAQs
[FAQs]
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.

Caller ID

Caller ID and Caller ID Blocking FAQs
[FAQs]
Learn about the features that let you see who is calling you and let you prevent your name from appearing on the phones of people you call.
Share Name ID FAQs
[FAQs]
Learn about customizing the information that appears on other mobile phones when you call them, including how to change your Share Name ID.
What is the difference between 'unknown' and 'no caller id?'
[Community]
   What is difference between calls that show up as UNKNOWN  and those that show as  NO CALLER ID ?
Why did my caller id expire?
[Community]
I just got a notice that my free caller ID had expired, I thought that was part of my plan?

Carryover Data

Carryover Data FAQs
[FAQs]
Learn about Carryover Data, a feature of the new Verizon Plan S-M-L sizes that lets you keep your unused data until the end of the following month.
Does my unused data carry over to the next month?
[Community]
does my unused data carry forward?
How Does Carry Over Data Work on A Family plan?
[Community]
Will carry over day automatically be used once all day in plan is used up and will it be divebided up between the family basically what the process and how does it get divided between family. what is the process for using carry over data? Does it automatically get used if  one person used all of...
Is there a limit for carryover data?
[Community]
so if i have 10 gb of data left this month it will roll over next month to 26 gb ( on 16gb plan) next month?so on the second month I only use 10 gb that month will i have 32 gb the 3rd month (16 gb from previous month and 16gb for the current month).So I was just wondering if theres a limit on carryover...

Insurance & Equipment Protection

Free mophie powerBOOST mini promotion FAQs
[FAQs]
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait!

International

International Travel FAQs
[FAQs]
Learn about using your device outside the US, international rates and how to add an international plan.
International Messaging FAQs
[FAQs]
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
International Long Distance FAQs
[FAQs]
Learn about Verizon Wireless' International Long Distance rates, plans and how to call another country from the US.
Terms & Conditions - International Services (while traveling outside the U.S.)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services with information on wireless service while traveling outside the United States.
International Travel Program FAQs
[FAQs]
Learn about the Global Travel Program from Verizon Wireless that gives you use a device to use while traveling abroad.
Terms & Conditions - International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance with information on setting up your account with International Services.
International Long Distance Value Plan - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the International Value Plan rates.
International Long Distance (I-Dial) - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for International Long Distance (I-Dial) service with information about making international calls.
Are Verizon calls to Canada free?
[Community]
do verizon have free calls to canada
Are there additional charges for texting Europe?
[Community]
I've been asked to text to a foreign phone number (Belgium). Are there additional charges for texting to Europe?
Can I Make Calls While Using Wi-Fi On A Cruise Ship?
[Community]
While on a cruise in Eastern Carib, with ship Wifi, can i make a call using ship Wifi?
Can I Make Local Calls While Using the $10 Travel Plan?
[Community]
When overseas and I make a call to a local phone number in the country that I am in, is there additional charges above the $10?  also if a local phone makes a call to my phone are they charged long distance charges? thanks!
Can I Text Jamaica If I Have The Unlimited Plan?
[Community]
i have the unlimited plan, is texting Jamaica included
Can I Use My Dura XV In Mexico With Travel Pass?
[Community]
Does  Dura XV in Black by Kyocera work in Mexico, with Travel Pass?
Can I select my carrier when roaming in Canada?
[Community]
Hi: I got the new VzW Unlimited Data Plan with my iPhone. I came from AT&T.  When in Canada, what do I do with my roaming setting.  Can I let it go to Rogers Wireless (in my case) when I cross the border?  I know that the first 500MB are without charge.  What happens after that?...
Can I text from Mexico?
[Community]
we are going on vacation to mexico can i text from there?
Can I turn off voice mail and leave a message for callers?
[Community]
I am leaving the country for 2 weeks.  Can I turn off my voice mail and leave a message informing the caller of my return date?
Can I use a European SIM card in my devices?
[Community]
My daughter and I will be traveling to Europe (Ireland, United Kingdom, Italy), leaving in a few weeks.  I have a Google Pixel XL and my daughter has iPhone 7 (both purchased 2 months ago).  Are the phones unlocked and compatible with an Ireland | England | Italy SIM card (understanding that...
Can you sign up for different International Plans on different devices?
[Community]
Can you sign up for different International Plans on different devices.
Do I get billed for checking voicemail when i am in England?
[Community]
Our son is in England, studying at a University there this year. We have added the plan/service where we would pay $10 per day if he uses data or needs to make an emergency phone call.  When he checks his voicemail, does that activate/start the $10/day charge? Thanks for any info
Do I get unlimited data when traveling internationally?
[Community]
Hi All, I have several questions regarding having the Unlimited Plan when travelling internationally. 1. I did not see in the FAQs but when travelling internationally, do I get unlimited text and voice or do I need to sign up for an international plan? Or do I get a limited allowance per day?2....
Do I have to have a specific plan to get international service?
[Community]
Do you have to have international service on your phone to receive calls or text from overseas callers?
Does Text Messaging Work From The Dominican Republic?
[Community]
Does instant messaging work from Dominican Republic to US without additional costs?
Does the $40, 100 min. international plan include roaming?
[Community]
does the 100 min. international plan include roaming?
Does unlimited texting include international?
[Community]
I have unlimited texting does that include international text messages?
How do I make a call to Mexico?
[Community]
I have a plan which includes calls to Mexico & Canada, but how to I dial it through my cellphone?Is there a difference to call to a Mexican cellphone or landline?Help please D:
How do I make a call while in Europe?
[Community]
Going to Europe, and have others with US cell phones going to Europe as well.  My question....what number do they dial to reach me on my cell phone?  I tried to ask Verizon, and was told they dial  + then ten digit number.  Online it looks like they dial +1 then 10 digit number and...
How do charges on calls to Canada work with TravelPass?
[Community]
I have some specific questions about using the Travelpass plan in relation to Canada, especially doing right by people calling me. 1. Incoming calls from USA to me in Canada -- do they get charged as if I'm in the US?2. Incoming calls from Canada to me in Canada -- do they get charged as if I'm in...
How does the $10 international plan work in Mexico?
[Community]
I'm traveling to Mexico in a couple weeks, what is the $10 plan? And am I better off just turning my cellular data off and using my iPad in free wifi areas? Thanks!
How much will it cost to call England?
[Community]
to England from U.S. and from England to U.S.
I have Unlimited Talk & Text 2GB. Will this be available while vacationing in Costa Rica?
[Community]
I am traveling to Costa Rica on vacation for 8 days.  Will my Unlimited Talk & Text 2GB plan take care of any texts/ calls that I make within Costa Rica and to the U.S.?
Is There Way To Turn Off Data To Avoid Roaming Charges While Traveling?
[Community]
What are proper settings on IPHONE& to avoid these roaming charges? I was told should use these settings: AIRPLANE MODE= ON, WII=ON,Cellular=Off.. However, when I set Celluar to Off, I go to another page which shows Cellular Data=Off, but Cellular Data Options says roaming. If I click on that, it...
Is talk and text to Canada included in the unlimited plan?
[Community]
Specifically Toronto 905 area code
Should I use global or CDMA/LTE settings?
[Community]
trying to find the truth for better signal; one says global other says cdma lte on mobile setting
Terms & Conditions - Prepaid International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International long distance.
What is the best International plan for a quick trip to Canada?
[Community]
My family is going on a weeks vacation to Canada and would like to make sure we stay connected but don't want to get "zapped" with charges on our Verizon bill.  My son, daughter and I all have iPhones 6s.  All the plans are very confusing to me and I really need help... thanks!
What plan should I add to use my device in Spain?
[Community]
What is best plan to use phone in Spain?
What will it cost me to use my device on a cruise?
[Community]
I am going on a transatlantic cruise soon and have set up my IPhone 5C with Travel Pass.  There will be several days at sea and I would like to be able to send and receive text messages only to family in the USA and don’t need internet access for email or browsing.  I understand that Travel...
What would I be charged without an international plan?
[Community]
Going to Europe. Planning to use What's App. If I was to send a text or picture using my phone what would I get charged w/o an international plan in place?
When will my international plan take effect?
[Community]
I purchased the 30 day International Preferred Plan with 100 MB, 100 texts, and 100 calls.  I am only out of the country for 11 days, but this plan fit my needs best.  The start date I chose for the plan is one day before I will actually be out of the country.  If I am on my phone using...
Why can't I use my LG Vista in Canada?
[Community]
Why can't I use my LG Vista in Canada?  I thought I was using it there just last October.
Will I Have Coverage In Puerto Rico?
[Community]
What coverage is there in Puerto Rico?
Will I be able to use my AC791L hotspot internationally?
[Community]
If I already have an AC791l Jetpack hotspot activated on my unlimited plan, will the hotspot automatically be able to jump on to the LTE networks in Korea and Japan and if so, will I be charged extra for its use in those countries? The device is marketed as a "global device" and advertises as working...
Will It Cost Extra If I Am Texting From Costa Rica?
[Community]
does ui texting apply to within Costa Rica?
Will a call to Colombia be free if I am in the U.S?
[Community]
Just out of curiosity, If I wanted to call a friend that lives in Colombia is that free while still within the US?
Will there be additional charges for using my phone in Mexico?
[Community]
Can I use my phone while in Mexico and will there be any additional charges.

Managing Products & Apps

Managing Products & Apps FAQs
[FAQs]
Learn how to add and change features on your mobile devices with Verizon's add-on services.
How to Change Features
[Video]
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:21
Do I pay extra to activate a mobile hotspot for each device?
[Community]
Considering upgrading because I consistently have data overage.  If I add data to my Nationwide Talk 450 Plan to get the mobile hotspot, would I pay extra charges for my 2 devices that I want to get online using my phone's hotspot?  Also, same question if I got the Unlimited plan.  I only...
Will I Lose Space In Verizon Cloud If I Choose The Unlimited Plan?
[Community]
Just got off of a chat with one of the VZ reps, and can't seem to get a straight answer on a couple of more questions.  She would give me one answer, and then when I would question her with more specifics, she would come back with a completely different answer! When I switched from "More Everything"...

Media Center / Get it Now

My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving content through our Media Store.
Media Center FAQs
[FAQs]
Frequently asked questions about Media Center (formerly Get It Now) for basic phones.
Get It Now® - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Get it Now service.

Push to Talk

Push to Talk Plus (PTT+) FAQs
[FAQs]
Push to Talk Plus (PTT+) provides walkie-talkie style instant communication on our 4G LTE network or Wi-Fi. Connect to an individual or group by pushing a button.
Push To Talk FAQs
[FAQs]
Learn about the Push to Talk feature that allows you to use your phone like a walkie-talkie.
Push to Talk Only FAQs
[FAQs]
Learn about Push to Talk Only plans and phones, which let you use your phone like a walkie-talkie to instantly connect with a contact.

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
[FAQs]
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.
Ring Tones & Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.
Can I Download Custom Ringback Tones?
[Community]
Can I download a ring back tone (song)  that doesn't appear in the Verizon media list? If so how is it doneVerizon web site is no help
How can I purchase a ring back tone?
[Community]
How can I get ring back tones?

Safety Mode

Safety Mode FAQs - Use Safety Mode to Help Avoid Data Overage Fees
[FAQs]
Safety Mode lets you continue using data at reduced speeds after your data allowance is used up for the month. Available on the New Verizon Plan S-M-L data sizes
Can I use Safety Mode and Familybase at the same time?
[Community]
I have recently added five lines to my, previously single line, plan. We have 11 days left of our billing cycle but I have Safety Mode turned on so we won't incur any overages. Unfortunately, the youngest member to be added has used nearly 3 of our 4 Gig plan. I do not want to have MY data throttled...
Can devices go into Safety Mode on the unlimited plan?
[Community]
does the new unlimited plan put the phones in constant saftey mode?  I understand that safety mode is 4.5x's slower.  that might make it worth it to stay on current plan
Does Safety Mode Come On Before I Use My Carry Over Data?
[Community]
Okay, so I used up my monthly data and my phone switched over to the "carryover" data from last month. BUT my data plays for 15 seconds and then buffers for 20 seconds, plays for 25 seconds, buffers for 30 seconds, etc., etc., etc.   I thought "what good is carry-over data if it constantly buffers?". ...
How Does Safety Mode Work?
[Community]
I understood (by how it is explained via website and by the email I received when Safety Mode kicked in, which had as its subject "You're out of data and now you're in Safety Mode, with reduced speed") that SM kicked in WHEN you are out of data, you weren't charged overage chargesbut could still connect...
How do I activate safety mode?
[Community]
How do I activate this in my account
How do I stop going over my data limit?
[Community]
Howwww can i stop.my data from going over after a warning just want it to stop before. Oh yeah shared account
How do I turn on Safety Mode?
[Community]
I do not see the safety mode on/off button on my verizon app how do i get that?
Why is safety mode so slow?
[Community]
I thought that safety mode was supposed to be at 2g speeds but I am regularly browsing at around 4kbps.....we're talking about late 90s modem speeds!  It doesn't matter what time of day, night or day its always this slow.  What am I doing wrong or how can I fix this?  Theres nothing I can...
Why was I charged an overage with safety mode on?
[Community]
Hi, I turned safety mode on with about .90GB of data left then a few hours later I get a notification that I am in safety mode, then I login to the account and it states that I have been charged a data overage fee. Does Safetymode still charge, but just slows it down so you don't hit another gig? Doesn't...
Will I still have data if Safety Mode is active?
[Community]
I'm trying to make sure I understand this before I turn it on. So if I turn safety mode on while I still have data, will it only slow down if I am out of data? If it does kick in, it automatically reverts to faster service when my account resets but leaves safety mode turned on?

Tech Coach

Verizon Tech Coach FAQs
[FAQs]
Learn about Tech Coach, a technical support service for your mobile device and almost anything that connects to it.
Tech Coach - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Tech Coach service.

Text & Multimedia Messaging

Verizon Messages (Message+) FAQs
[FAQs]
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
International Messaging FAQs
[FAQs]
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Multimedia Messaging FAQs
[FAQs]
Learn about picture and video messaging, group messaging and more, including how to do it and how much it costs.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Explore Verizon Messages
[Video]
Watch this video to learn how to use some of the great features in Verizon Messages.
Length: 2:46
Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
Are there additional charges for texting Europe?
[Community]
I've been asked to text to a foreign phone number (Belgium). Are there additional charges for texting to Europe?
Can I Text Jamaica If I Have The Unlimited Plan?
[Community]
i have the unlimited plan, is texting Jamaica included
Can I get text messages forwarded to my device?
[Community]
Within the numbers on my Verizon account, can I get the textampons messages from my dad's phone forwarded to my phone?
Can I see which numbers my kids are texting?
[Community]
Where can I find the numbers that my kids are texting?
Can I text from Mexico?
[Community]
we are going on vacation to mexico can i text from there?
Can I view text messages from a number that is no longer active?
[Community]
I want to know if its possible to look at old text messages off a phone number that is no longer active but was on my account?
Does Text Messaging Work From The Dominican Republic?
[Community]
Does instant messaging work from Dominican Republic to US without additional costs?
Does my available data impact the number of texts I can send?
[Community]
DOES MY DATA AVAILABLE LIMIT THE AMOUNT OF TEXTS I CAN SEND?
Does unlimited texting include international?
[Community]
I have unlimited texting does that include international text messages?
How can I monitor my granddaughter's text messaging?
[Community]
I have my grand daughters phones on my account and want to monitor their text messaging. How can this be done?
How long does Verizon keep records of text messages?
[Community]
How long does Verizon keep records of text messages?
Will A Phone Get My Text If It Is Off?
[Community]
Just wanted to know will my txt message say delivered when the other phone is off that I am sending them to, will it just say sent?

Verizon Family Safeguards & Controls

FamilyBase FAQs
[FAQs]
Sign up for FamilyBase. Set parental controls. Put limits on data usage, block contacts and monitor activity of all account lines. Avoid unexpected overages.
Blocks FAQs
[FAQs]
Learn about blocking and unblocking services in My Verizon, including messaging, purchasing and marketing services.
Usage Controls FAQs
[FAQs]
Learn how to use Usage Controls. Verizon FamilyBase™ is replacing this service but existing Usage Controls customers can continue with the service.
How to Add Blocks
[Video]
Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:53
Roadside Assistance FAQs
[FAQs]
Learn about the Roadside Assistance service available from Verizon Wireless.
What is Verizon FamilyBase
[Video]
Verizon FamilyBase provides you with insight and control over how, when and with whom your kids communicate. Watch this video to see what it's all about!
Length: 1:10
Content Filtering FAQs
[FAQs]
Learn about our Content Filtering service that provides free age-appropriate filters that can be changed at any time.
Verizon Safeguards & Controls
[General Information]
Find information for all Verizon Safeguards & Controls products and services, which provide security for you and all the devices on your account.
Compare Blocking Services
[General Information]
Compare services that can help you limit usage and prevent spam on your devices. Restrict data, block numbers, prevent purchases and more.

Verizon Family Safeguards and Controls

Can I Limit Data usage on one line in a shared plan?
[Community]
How can I limit the Data usage on one line in my family plan. Want to limit the line to 6 GB per month.
Can I read text message content with the family safeguard feature?
[Community]
CAN I READ TEXT MESSAGE CONTENT WITH THE FAMILY SAFEGUARD FEATURE?
Can I restrict the amount of data available to one of the devices on our plan?
[Community]
Is there a way to restrict the amount of data available to 1 of the 3 phones on our plan?  We have the 12 GB plan, and my daughter consistently uses more than her share...
Can I see which numbers my kids are texting?
[Community]
Where can I find the numbers that my kids are texting?
How Do I Find Others On Family Locator?
[Community]
I just got family locator but it will not find the other family members phone for me.  Any ideas?
How Do I Stop My Daughter From Texting Unapproved People?
[Community]
I see that you can BLOCK specific numbers. But, I want her regular (non-smart) phone to only be able to text two or three numbers and NOT be able to text any other numbers. Can I do this with Family Safeguards?
How can I monitor my granddaughter's text messaging?
[Community]
I have my grand daughters phones on my account and want to monitor their text messaging. How can this be done?
How do I add and remove lines from Familybase?
[Community]
How do I remove and add lines to my family base so that I can control the usages for each line
How do I block calls that appear as "No Caller ID?"
[Community]
How do I block calls to my cell phone that show up as "No Caller ID"?
How do I change data allocations between devices?
[Community]
I have plenty of data available on the plan, but the allocation for the device has been reached causing it to stop using data.  How can the allocations for each device be adjusted?
How do I change my child's data limit in Familybase?
[Community]
how can change a data stopping point
How do I control data usage?
[Community]
Is there a way to control how much data can be used per phone on a family account ? My son is burning up all 7G of data in less than a month.
How do I set up data limits on my kids phones?
[Community]
How do I set up data limits on my kids phones?
How do I track a device on my plan?
[Community]
how do i track a phone on my plan
How do I track the location of devices on my plan?
[Community]
How do I track the location of the phones on my plan ?
How do I turn off data on my son's phone?
[Community]
how do i turn off date on my son's phone?
If I block a number with Familybase, will people on my account be notified?
[Community]
When using this app and blocking a phone number for calls and messages will the phone holder get notified  ?
Is it possible to monitor app usage?
[Community]
Is there a way to monitor activity on apps such as snapchat, instagram, etc. with this app?
Is there a way to limit the data on each of my devices?
[Community]
is there a way to limit the data on each phone I have
Why aren't my time restrictions working?
[Community]
I recently purchased the family base plan and set up time restrictions on both my children's phones (one is a new samsung galaxy 7 and one is a new iphone). I was able to set up time restrictions through my phone and it says they are in place but neither phone is being restricted during the night hours...
Will the Companion App ever be compatibile on Marshmallow?
[Community]
Will the Companion app ever be compatible on Marshmallow? I'm really hoping to get it for my son. I love the added security for my preteen. I didnt realize it wouldn't work for the phone I got him, and now I'm pretty upset that I don't have that feature for him.

Voice Mail

Can I Check My VoiceMail Online?
[Community]
Is there any way to check voice messages on the web?
Can I turn off voice mail and leave a message for callers?
[Community]
I am leaving the country for 2 weeks.  Can I turn off my voice mail and leave a message informing the caller of my return date?
Do I get billed for checking voicemail when i am in England?
[Community]
Our son is in England, studying at a University there this year. We have added the plan/service where we would pay $10 per day if he uses data or needs to make an emergency phone call.  When he checks his voicemail, does that activate/start the $10/day charge? Thanks for any info
How much does visual voicemail cost per month?
[Community]
How much does visual voicemail cost per month?
Is Verizon Updating Voice Mail?
[Community]
Is this true that verizon is updating voice mail 3/31/17
Will Visual Voicemail Work If Data Is Turned Off?
[Community]
I keep my data turned off because I'm almost always connected to wifi. I haven't yet enrolled in Visual Voicemail and I get a notice to do so when I get a voicemail, which I can hear in the conventional manner by dialing the number. If I enroll in Visual Voicemail and have my data turned off will I be...

Voicemail

Visual Voicemail FAQs
[FAQs]
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.
Voicemail Instructions
[How to Use Guide]
If your location is listed below, please follow these voicemail instructions or print the mini service wallet card to carry with you.
$2.99 Visual Voicemail Service Will Be Discontinued on July 8th, 2016
[General Information]
Find out about the $2.99 Visual Voicemail discontinuation, what steps to take and how to set up your voicemail.
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