The new Verizon Plan

Experience the freedom of unlimited data on America's best network with the new Verizon Plan. Beyond Unlimited and Go Unlimited provide unlimited data, unlimited talk, unlimited text and more.
Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad mini™ with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
Apple® iPad Air® 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad Air®
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
Apple® iPad mini® 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad mini™
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
Apple® iPad mini™ 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
LG enV®2
Verizon Wireless UM175 USB Modem
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

# Features

# Features FAQs
[FAQs]
Information about # functions or shortcuts from Verizon Wireless that make it easy to check your balance or usage and make payments over the phone.

411 Search

411 Search FAQs
[FAQs]
Learn about calling 411 Search from your mobile phone to get phone numbers and other information about places of interest, like restaurants, movies and more.

Business Features

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.
Good Mobile Messaging FAQs
[FAQs]
Learn more about Good Mobile Messaging, an enterprise email solution helping your staff stay connected and productive while on the go.
Enterprise Messaging FAQs
[FAQs]
Learn how your business can send out alerts, updates or campaigns by text message to Verizon Wireless customers.
Fleet Administrator FAQs
[FAQs]
Learn more about the Fleet Administrator from Verizon Wireless, a tracking solution that allows you to locate, monitor and manage your fleet.
RemoSync FAQs
[FAQs]
Learn more about RemoSync, providing corporate users mobile access to work email, contacts and calendars.
RemoSync Setup Instructions
[PDF]
Instructions for setting up RemoSync, which gives your mobile phone a direct connection to Microsoft Exchange Servers.

Call Forwarding

Call Forwarding FAQs
[FAQs]
Learn about forwarding your mobile calls to another number, including how to do it, how much it costs and more.
How to Set Up Call Forwarding
[Video]
Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device, or, through My Verizon.
Length: 1:59
Will call forwarding cost me additional minutes?
[Community]
I want to start using the call forwarding option on my 2 phones, I just want to make 100% sure that I don't get charged for any  additional minutes while using the option on the unlimited talk plan. I don't like surprises!

Call Waiting

Call Waiting FAQs
[FAQs]
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.

Caller ID

Caller ID and Caller ID Blocking FAQs
[FAQs]
Learn about the features that let you see who is calling you and let you prevent your name from appearing on the phones of people you call.
Share Name ID FAQs
[FAQs]
Learn about customizing the information that appears on other mobile phones when you call them, including how to change your Share Name ID.
Caller Name ID How to Use Guide
[How to Use Guide]
Caller Name ID gives you alerts on incoming spam calls and the ability to report and block numbers. Find out how in this guide.
How can I make my name show up when I make a call?
[Community]
how can i make my name show up in the caller id when i make a call?

Carryover Data

Carryover Data FAQs
[FAQs]
Learn about Carryover Data, a feature of the new Verizon Plan S-M-L sizes that lets you keep your unused data until the end of the following month.
How do I use my carryover data?
[Community]
i have carryover but do not understand how I can get to it to use?
Will my data from June that rolled over into July roll over into August if not used?
[Community]
Will my data from June that rolled over into July roll over into August if not used?

Insurance & Equipment Protection

Free mophie powerBOOST mini promotion FAQs
[FAQs]
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait

International

International Travel FAQs
[FAQs]
Learn about using your device outside the US, international rates and how to add an international plan.
International Messaging FAQs
[FAQs]
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
International Long Distance FAQs
[FAQs]
Learn about Verizon Wireless' International Long Distance rates, plans and how to call another country from the US.
Terms & Conditions - International Services (while traveling outside the U.S.)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services with information on wireless service while traveling outside the United States.
Terms & Conditions - International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance with information on setting up your account with International Services.
International Long Distance Value Plan - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the International Value Plan rates.
International Long Distance (I-Dial) - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for International Long Distance (I-Dial) service with information about making international calls.
Can I View Travel Pass usage on the Verizon website?
[Community]
I just returned from Europe and thought I'd double check the number of days that Verizon thinks I used Travel Pass.  Am I just blind or is there no way to see this on the Verizon website?  I tried "My Usage" -> "View Usage" -> "View International Usage" - no dice.
Can I make WiFi calls back to US without incurring daily Travel Pass charges?
[Community]
Can I make wifi calls back to US without incurring daily TravelPass charge?  Will incoming texts or unanswered phone calls generate a TravelPass charge for usage for the day? Thanks
Can I sign up for two different International plans?
[Community]
i'm given the choice of either $10 a day for unlimited use, which would amount to $110 for my trip, or the $40 for a month with a 100 mb limit on data. If I exhaust the 100 mb limit on the monthly plan, can i then sign up for the $10 a day plan, or am I obligated to stay with the monthly plan and pay...
Do I need to activate Travel Pass?
[Community]
Do i need to activate Travelpass when i travel to Denmark, Norway, France and Italy from tomorrow?
Do I need to change my plan to get service in Alaska?
[Community]
what service upgrades, if any, are need for service while visiting in alaska
Does my plan include calls to/from Canada?
[Community]
I have the "THE NEW VERIZON PLAN SMALL 2GB" plan.  Does it include calls to and from Canada? And is Canada CDMA or GSM?
Does unlimited data work internationally?
[Community]
Does unlimited data plan work internationally
Does verizon have service in China?
[Community]
Does Verizon have service in China?
How can I get Service in the Bahamas?
[Community]
What is the most economical way to have voice and text service in the Bahamas. E-Mail would be good too but not as important. Minimal service, possibly even a couple of days out of a 2 week period.
How can I use my phone in seoul south korea?
[Community]
Anybody use their phone in South Korea?
How do I activate my international plan?
[Community]
I was informed I could activate my mexico calling plan from "my Verizon" acct?How?
How do I add multiple devices to an international plan?
[Community]
How do I add all 4 of my cell phones to my travel plan?
How do I call a European-based cell phone from the U.S?
[Community]
  How do you dial a European cell phone that is located in the US from a US-based cellular service
How do I listen to voicemail internationally?
[Community]
In Scotland.  American phone.  Phone is not ringing but getting texts but No voicemail yet  thx
How do I place an international call to Bangladesh?
[Community]
I want to place an International call while located within the United States. When I refer to the International Long Distance search page for dialing instructions and rates, I get a server error. Can anyone help me call a number in Bangladesh?
How does TravelPass work?
[Community]
Would it be possible to explain the ins and outs of using this service. I am in a Travel Pass country and have turned it on on the Verizon Website. Main questions all assume data is turned OFF. 1: I have data turned off but emails are coming in.  Does this trigger daily charge?2: If...
If I am in the U.S. but receiving texts from Europe, will I be charged extra?
[Community]
My son is in California, and his gf is texting him from Spain. I cannot find anywhere in the current billing/ usage that shows whether he's being charged to receive these texts. I can only find past bills, and current data/ phone usage. But no indication if he's being charged for these current texts....
Is there an extra charge to make calls to Canada?
[Community]
If I am in the U.S. is there a charge to make calls to or receive calls from Canada?
Terms & Conditions - International Long Distance (Prepaid)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance for Prepaid with information on setting up your account with International Services.
Terms & Conditions - Prepaid International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International long distance.
What is the best plan for traveling in Europe?
[Community]
I am going to Italy , Slovenia, Austria and Hungary for almost three weeks.I need a plan so I can call back to the states .  Need an international plan that covers calls from Italy, Slovenia, Austria and Hungary for a 3 week period beginning June 9, 2017.
Why can't I call the U.S. from Canada?
[Community]
Added Canada voice/data plan for all r 3 devices, could call from US to Canada, but cannot make calls in Canada, to Canadian numbers or US numbers.
Why couldn't I access data in Mexico?
[Community]
I just got back from a 1-week trip to Mexico. When I landed I got a text from Verizon stating: Free VZW Message: Welcome to Mexico. Your Talk, Text and Data while in Mexico is included in your Domestic plan. My phone and text was working. But my internet was not. While at the airport, I signed...
Why don't I have service in Canada?
[Community]
I have the Mexico/Canada Unlimited plan ($2 per day per device), but keep getting "no service" on my iPad or iPhone, both of which are on the plan. Very frustrating!
Will I be charged more for data if I use my GPS in Canada?
[Community]
Planning a trip to Canada. Will I be charged more for data if navigating
Will I have coverage in Puerto Rico?
[Community]
Do I have coverage in Puerto rico?
Will there be different Travel Pass charges when texting from Android to iPhone?
[Community]
I'm using travel pass and have an iPhone. When someone with an android back in the States texts me, will they be charged any differently since I'm in a foreign country?
Will we be able to use our devices in China?
[Community]
Two of us have iPhone 5s and one has a Google Pixel. We want to buy Chinese SIM cards when we arrive for local minutes/data and not use our a Verizon add-on plan.  Can anyone see any problems we might run into, other than Google being blocked in China? We'll be happy to get at least the two iPhones...

Managing Products & Apps

Managing Products & Apps FAQs
[FAQs]
Learn how to add and change features on your mobile devices with Verizon's add-on services.
How to Change Features
[Video]
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:21

Media Center / Get it Now

My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving content through our Media Store.
Media Center FAQs
[FAQs]
Frequently asked questions about Media Center (formerly Get It Now) for basic phones.
Get It Now® - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Get it Now service.

Push to Talk

Push to Talk Plus (PTT+) FAQs
[FAQs]
Push to Talk Plus (PTT+) provides walkie-talkie style instant communication on our 4G LTE network or Wi-Fi. Connect to an individual or group by pushing a button.
Push To Talk FAQs
[FAQs]
Learn about the Push to Talk feature that allows you to use your phone like a walkie-talkie.
Push to Talk Only FAQs
[FAQs]
Learn about Push to Talk Only plans and phones, which let you use your phone like a walkie-talkie to instantly connect with a contact.
Is the push to talk charge $5 per person or account?
[Community]
is it 5 dollars per phone or 5 per account

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
[FAQs]
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.
Ring Tones & Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.
Why isn't the ringtone I want downloading?
[Community]
I bought a ringtone & it wouldn't download...it said go to my music inbox & download. ..stumped

Safety Mode

Safety Mode FAQs - Use Safety Mode to Help Avoid Data Overage Fees
[FAQs]
Safety Mode lets you continue using data at reduced speeds after your data allowance is used up for the month. Available on the New Verizon Plan S-M-L data sizes
When FamilyBase data limits are met, do data speed change to 3G?
[Community]
I have family base and safety mode enabled. My child is limited to 4.5GB a month data. When he uses that all up, will he switch to 3G or will he just be without data?

Tech Coach

Verizon Tech Coach FAQs
[FAQs]
Learn about Tech Coach, a technical support service for your mobile device and almost anything that connects to it.
Tech Coach - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Tech Coach service.

Text & Multimedia Messaging

Verizon Messages (Message+) FAQs
[FAQs]
Sync messages across multiple devices, send picture & video messages, make domestic or international calls on a tablet over Wi-Fi or cellular, send gift cards.
International Messaging FAQs
[FAQs]
Learn about sending text, picture and video messages to other countries from the US on your mobile device.
How to Use Guide: Verizon Messages (Message+)
[How to Use Guide]
This guide shows you how to use Verizon Messages, an enhanced messaging app that lets you hold text conversations across devices and more.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Multimedia Messaging FAQs
[FAQs]
Learn about picture and video messaging, group messaging and more, including how to do it and how much it costs.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Explore Verizon Messages
[Video]
Watch this video to learn how to use some of the great features in Verizon Messages.
Length: 2:46
Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
Can I hide the number I am texting so it wont appear in the usage logs?
[Community]
Is there a way to hide number i am receiving texts from so the number wont be re revealed in the usage log
Can I view text messages from another device on my plan?
[Community]
I'm trying to veiw text messages from another device on my plan without looking through their phone, is there a way that i can do that?
Do emojis count as mms messages?
[Community]
Hello, when using emojis is that considered an mms message? Also is group messaging mms? Thank-you
How do you send a text message from a blocked number?
[Community]
how do you send a text message from a blocked number?
Is it free to send a text to the UK?
[Community]
I was wondering if text messagine is free to England, UK....Would anyone know ?
Is it possible to retract a sent text message?
[Community]
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?

Verizon Family Safeguards & Controls

FamilyBase FAQs
[FAQs]
Sign up for FamilyBase. Set parental controls. Put limits on data usage, block contacts and monitor activity of all account lines. Avoid unexpected overages.
Blocks FAQs
[FAQs]
Learn about blocking and unblocking services in My Verizon, including messaging, purchasing and marketing services.
Usage Controls FAQs
[FAQs]
Learn how to use Usage Controls. Verizon FamilyBase™ is replacing this service but existing Usage Controls customers can continue with the service.
How to Add Blocks
[Video]
Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:53
Roadside Assistance FAQs
[FAQs]
Learn about the Roadside Assistance service available from Verizon Wireless.
Content Filtering FAQs
[FAQs]
Learn about our Content Filtering service that provides free age-appropriate filters that can be changed at any time.
Verizon Safeguards & Controls
[General Information]
Find information for all Verizon Safeguards & Controls products and services, which provide security for you and all the devices on your account.
Compare Blocking Services
[General Information]
Compare services that can help you limit usage and prevent spam on your devices. Restrict data, block numbers, prevent purchases and more.

Verizon Family Safeguards and Controls

Can I add FamilyLocater and FamilyBase without the other lines on my account knowing?
[Community]
I am interested in adding FamilyLocater and Base to my account and I do not want the other lines associated with my account to know that these safeguards have been added. Can this be done?
Can I add family locator without my kids being aware?
[Community]
As a parent, can I add family locator without my kids/phones being aware?  Can they block on their end afterwards?
Can I assign data amounts to specific devices on my account?
[Community]
Anyone know how to set the family plan up to assign data amounts for specific phones on the account?  The Verizon salesman told me I could set up on app or website but firgot how he said to do it.  Thank you!!
Can I block spam calls from a specific country?
[Community]
I'm trying to find a way to block unwanted spam from a particular country, the Netherlands (nl) does anyone no how?
Can I install the FamilyBase app on a device that is not on my plan?
[Community]
Does the FamilyBase App have to be installed on a phone that is on the same account or can I install it on my work phone and still be able to use the FamilyBase controls?
Can I limit my daughter's data usage?
[Community]
I would like to have data turned off when the limit is reached on my daughters phone. Is that possible?
Can I remotely remove apps on my daughter's phone without her knowing?
[Community]
How can I remotely on my phone remove and manage apps on her phone without her knowing?
Can I still set data limits with an unlimited plan?
[Community]
I want my kids off the internet but we now have an unlimited plan. I used to do it with family base. Can I still turn off their data through family base?
Can I view a list of blocked calls?
[Community]
Where can I view calls that were blocked on my sons phone line. I have one watch list contact on his phone line. And would like to know if they have called or texted him. Or if he has called or texted that phone number within the last month. Please help asap...
Can we set a data usage limit on one of our phones?
[Community]
one of our daughters like to run up our data plan. Is there away to set her phone at a certain percentage of allowed data usage and if she runs out then she runs out?
Do time restrictions stop Snapchats?
[Community]
Do time restrictions affect snap chat and other activity or just iMessage? I want the ability to restrict usage entirely at certain times. Except for trusted numbers.
Does it cost money to set data limits?
[Community]
Does it cost to set up data allowance?? I would like to set up each line for how much of the shared data they can use before it cuts off.
How do I block unknown callers?
[Community]
Have gotten 2 middle of the night calls. Caller ID says "unknown". How do I block this?
How do I get FamilyBase e-mails with activity details?
[Community]
Recently, my family base daily emails started to arrive without the details on the activity. Meaning they do not contain the name of the phone that they represent or the numbers or names of the contacts that were involved.  Before they always stated  Mary or John's phone and the names of the...
How do I monitor texts messages on another device?
[Community]
I have a little sister 15 years old and she leaves with me,I need to monitor her texts massages without having her phone with me.shes now my supervision since our parents both passed
How do I set data limits per line?
[Community]
How do I set data limits per line on my account?
How do I stop data usage?
[Community]
How do you stop data usage and limit someone to just talk or txt
How do I turn off FamilyBase email notifications?
[Community]
I get a daily email.  Then follow the link to turn off and it goes nowhere. How do I find edit notifications in family base to stop getting this daily email?
Is there a way to limit internet access on a Gizmo Tab when it is connected to wi-fi?
[Community]
Is there a way to limit internet access on a Gizmo Tab to when it is wifi connected?
When FamilyBase data limits are met, do data speed change to 3G?
[Community]
I have family base and safety mode enabled. My child is limited to 4.5GB a month data. When he uses that all up, will he switch to 3G or will he just be without data?
Will adding a contact to FamilyBase impact my device's contact list?
[Community]
If I add a name to a number in family base contact list, does it change in the phones contact list?
Will the person I am trying to locate get a text from Family Locator?
[Community]
will the family member being located be alerted?

Voicemail

Voicemail Instructions
[How to Use Guide]
If your location is listed below, please follow these voicemail instructions or print the mini service wallet card to carry with you.
$2.99 Visual Voicemail Service Will Be Discontinued on July 8th, 2016
[General Information]
Find out about the $2.99 Visual Voicemail discontinuation, what steps to take and how to set up your voicemail.
Can I bypass the new voice mail update?
[Community]
Verizon updated my voice mail and now it takes so long to hear my messages.  Before the update, Verizon voicemail would tell me how many new messages there were.  Now, it tells me # of new messages, and for each message, it spells out the number, the time called and length of each message. I...
How do I change the voice ail password on one of my devices?
[Community]
I need to change the voicemail password on one of my lines but can't figure our to do that
How do I listen to voicemail internationally?
[Community]
In Scotland.  American phone.  Phone is not ringing but getting texts but No voicemail yet  thx
Why can't I connect to Visual Voicemail?
[Community]
I don't have visual voicemail, but i continually get a notification "cannot connect to visual voicemail" this is annoying and I'd like to stop the notification
  • unlimited logo
    Best network.
    Best unlimited.
    starting at
    $40
    per line/4 lines.
    Per month. Plus taxes & fees.
    When you enroll in Auto Pay.
    Max 10 lines. Includes Unlimited Talk and Text. Auto Pay (checks, home
    banking or debit card only) & paper-free billing req'd. In times of congestion,
    your data may be temporarily prioritized behind other traffic. Mobile Hotspot/
    tethering reduced to speeds up to 600Kbps. Domestic data roaming at 2G
    speeds.

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.