Top 10 Things to Do with Your New Apple® iPhone® XS / XS Max

Congratulations on the purchase of your new Apple iPhone XS / XS Max! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Whether this is your first smartphone or you're an experienced smartphone user, the topics below can help you get more out of your new phone.

1. Create a My Verizon account

Note: The Account Owner or Account Manager should be the first on your account to register for My Verizon.

Learn more about Account Roles >

Access your My Verizon account using the My Verizon app.

Your My Verizon account enables you to use your new Apple iPhone XS / XS Max to:

Learn more about monitoring data usage >

2. Enroll in Verizon Up

Once enrolled in Verizon Up, you will earn a reward of your choice for every $300 you spend Verizon Wireless products and services on your monthly bill. There are four types of rewards you can earn:

  • Earned rewards—Device Dollars toward your next device purchase, discounts on an accessory or partner rewards
  • Bonus rewards—member perks, surprise extras and discounts that you can get anytime, on top of the rewards you already earn
  • Local offers—discounts available to Verizon Up members that can save you up to 50% at dining spots and activities near home or when traveling in North America
  • Super tickets—exclusive first-come, first-served access to prime sporting events, shows, concerts, and live experiences

Learn more about the Verizon Up rewards program >

3. Bookmark your device's support page

Invaluable info about your device, such as FAQs, videos, how-to-use guides and an interactive simulator, are just one click away on the Apple iPhone XS / XS Max's Support page.

4. Accessorize your device

Go to the Accessories page and check out the many must-have accessories for your Apple iPhone XS / XS Max:

  • Audio
  • Batteries & Chargers
  • Car & Travel
  • Cases & Protection
  • Smart Home
  • Wearable Tech
5. Download apps

With so many apps to choose from, the possibilities are endless. Increase your productivity, improve your health, track daily tasks, play games and more.

You can search for, browse, review, buy and download apps by visiting the Apple App Store.

Be sure to download and install Find My iPhone app. Once you lose your phone, it's too late.

Download navigation apps, such as VZ Navigator, Google Maps or Waze.

Need more app ideas? Explore our recommended Verizon apps.


6. Save time and money managing your bill

Understanding Your First Bill

If the first bill you receive is higher than anticipated after you've activated your new device, it's because it includes a one-time fee for either:

  • Activating a new device on a new line of service
  • Upgrading a device on an existing line

Learn more about what to expect with your first bill >

Set Up Auto Pay

Sign up for Auto Pay and never worry about making a late payment. On eligible plans you can receive a $5 discount on your monthly bill when you're signed up for Auto Pay (using a debit card or bank account) and paper-free billing.

Learn how to set up Auto Pay and get a paper-free billing discount.

For more information to help you to understand and pay your bill, see our how-to videos:

7. Add an international travel plan

Traveling outside the US, or want to call and text internationally while in the US? Add an international long-distance plan.

Need help planning an international trip? Our Trip Planner will find you the best international plan to keep you connected.

Want to use your domestic talk, text and data allowances while traveling outside the US in more than 130 countries for a low daily rate? See if you're eligible to use TravelPass, and add it to your line using the Trip Planner.

Learn more about TravelPass >

8. Protect your privacy

Take steps to keep your phone safe and secure.

  • Prevent unauthorized use of your phone by setting up lock screen security. You can choose to require a PIN, password or pattern in order to unlock your phone. Learn how to secure your Apple iPhone XS / XS Max's lock screen.
  • Avoid a damaged phone and cracked screen by adding a case and screen protector. See which cases and protection accessories are available for your Apple iPhone XS / XS Max.
  • Guard your phone from dangerous files with Verizon Security & Privacy. Stay safe from adware, spyware, malware and viruses.
  • Make sure to get device insurance in case it's lost, stolen, damaged or becomes defective. Total Mobile Protection, our most comprehensive option, comes with expanded cracked-screen repair options*, international coverage** and personalized tech support with Tech Coach.
  • Always know who's calling you with the Call Filter app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.

*Cracked-screen repair available for select devices and subject to parts availability. Visit to check eligibility and the repair option available in your area.
**Fulfillment options vary based upon location and availability.

9. Connect your email accounts

Get ready to read and send email from your new Apple iPhone XS / XS Max. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Learn how to set up a personal account.

You can also set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

Learn more about your Apple iPhone XS / XS Max's email account common settings.

10. Pair with a Bluetooth® accessory

Bluetooth is a wireless networking technology that enables you to connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

To pair with a Bluetooth device:

  1. From the Home screen, tap Settings.
  2. Tap Bluetooth.
  3. Switch your Bluetooth to the On position.
  4. Select a device to pair.

Note: Common manufacturer-set PINs are 0000 and 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

For further instructions about pairing with a Bluetooth device, see your Apple iPhone XS / XS Max's Device Simulator.

Learn more about Bluetooth and pairing >

    Explore additional resources and tools:


    Apple iPhone XS / XS Max User Guide (PDF*) Apple iPhone XS / XS Max Support Page Apple iPhone XS / XS Max Simulator
    Apple iPhone XS / XS Max Troubleshooting Assistant Apple iPhone XS / XS Max Community Forums The My Verizon app FAQs



    Apple iPhone and Face ID are registered trademarks of Apple Inc.
    iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.
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