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Top 10 Things to Do with Your New Kyocera DuraForce PRO with Sapphire Shield

Congratulations on the purchase of your new Kyocera DuraForce PRO! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Whether this is your first smartphone or you're an experienced smartphone user, the topics below can help you get more out of your new phone.

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Download the Verizon Content Transfer app to your old phone from the Google Play™ Store.
  2. Activate your new Kyocera DuraForce PRO and download the Content Transfer app.
  3. Follow the prompts on both phones to transfer your content using the app.

For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new Kyocera DuraForce PRO, keep your content secure with Verizon Cloud



Activating your new Kyocera DuraForce PRO is a necessary step to get started. Here are a few things you can do to ensure the activation process is simple and seamless:

  1. Turn off your old phone prior to turning on and activating your new phone.
  2. Fully charge your new Kyocera DuraForce PRO before starting the activation process.

    Notes:
    • This device comes with the SIM card already inserted.
    • If you purchased your device from Verizon, online or in a Verizon store, follow the onscreen activation instructions that came with your new Kyocera DuraForce PRO.
  3. See our Kyocera DuraForce PRO activation guide for complete instructions on how to activate your device.
  4. Use Verizon Cloud or Backup Assistant Plus to restore contacts and media on your new phone.

Learn more about activating your Kyocera DuraForce PRO >



Take steps to keep your phone safe and secure.

  • Prevent unauthorized use of your phone by setting up lock screen security. You can choose to require a PIN, password or pattern in order to unlock your phone. Some devices even offer fingerprint security. For instructions on how to secure your lock screen, visit your Kyocera DuraForce PRO's Interactive Simulator.

  • Avoid a damaged phone and cracked screen by adding a case and screen protector. See which cases and protection accessories are available for your Kyocera DuraForce PRO.

  • Guard your phone from dangerous files with Verizon Security & Privacy. Stay safe from adware, spyware, malware and viruses.

  • Make sure to get device insurance in case it's lost, stolen, damaged or becomes defective. Total Mobile Protection, our most comprehensive option, comes with expanded cracked-screen repair options*, international coverage** and personalized tech support with Tech Coach.

  • Always know who's calling you with the Caller Name ID app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.

*Cracked-screen repair available for select devices and subject to parts availability. Visit PhoneClaim.com/Verizon to check eligibility and the repair option available in your area.
**Fulfillment options vary based upon location and availability.



Get ready to read and send email from your new Kyocera DuraForce PRO. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Learn how to set up a personal account.

You can also set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

For instructions on sending an email, attaching files to an email, sending an email to a group and switching between email accounts, visit your Kyocera DuraForce PRO's Interactive Simulator.



What can you do with your new smartphone? With so many apps to pick from, the possibilities are endless. Increase your productivity, improve your health, track daily tasks, play games and more.

You can search for, browse, review, buy and download apps by visiting the Google Play™ Store.

Be sure to download and install Find My Device from Google Inc. Once you lose your phone, it's too late.

Your Kyocera DuraForce PRO comes preloaded with the My Verizon app. This app will allow you to:

  • Pay your bill
  • Check your data
  • Manage your account settings

Need app ideas? Explore our recommended apps for each operating system.

Learn more about downloading apps >



Your phone uses data when you do things like browse the web, stream music, play videos and send emails on the go. Different apps and activities will use varying amounts of data.

If you have an unlimited data plan, you don't have to worry about monitoring your data usage and keeping it within a monthly limit.

Otherwise, you can monitor your data usage on the My Usage page and set usage alerts in My Verizon, and on your device with the My Verizon app.

Learn more about monitoring data usage >

To help conserve your data usage:

  • Connect to Wi-Fi for data heavy activities like streaming music or video.
  • Turn on settings that alert you to switch to Wi-Fi if attempting data heavy activities.


HD Voice provides natural-sounding audio and video calling that's as simple as making a call. You can use your 4G LTE data connection while on a phone call and make a conference call with up to six people.

If your account is eligible for HD Voice, it was automatically activated when you purchased your Kyocera DuraForce PRO. You just need to turn it on. Learn how to turn on voice and video for HD Voice.

If you have a compatible device, you can turn it on in your phone's Settings menu or from the Products & Apps page in My Verizon and the My Verizon app for Android.

To learn more about HD Voice refer to our HD Voice for Android Devices FAQs.



Bluetooth is a wireless networking technology that lets you connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

To pair with a Bluetooth device:

  1. In Settings, turn your phone's Bluetooth on to scan for devices.
  2. Make sure the other Bluetooth device is in Discover mode.
  3. Select the appropriate Bluetooth accessory from the list of available devices.
  4. Enter your PIN number, if requested.

Note: Common manufacturer-set PINs are 0000 and 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

Learn how to send a contact via Bluetooth >



With proper care, and by adjusting a few settings on your phone, you can easily prolong your battery's life and extend time between charges.

To maximize battery life:

  • Keep your battery cool.
  • Recharge your battery using the smart charger that came with your phone.
  • Adjust the brightness on your screen to the lowest comfortable level.
  • Turn off battery draining features including Wi-Fi, Bluetooth, GPS and live wallpapers.
  • Close apps when you're not using them to keep them from running in the background.

Learn more about your battery and how to extend its life >

To troubleshoot battery issues, visit your Kyocera DuraForce PRO's Troubleshooting Assistant.



Need more help with your new smartphone? There are additional online support resources and tools:



Android is a trademark of Google, Inc.
iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.
Kyocera is a registered trademark of Kyocera Corporation.

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