Top 10 Things to Do with Your New RED HYDROGEN One

Congratulations on the purchase of your new RED HYDROGEN One! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Whether this is your first smartphone or you're an experienced smartphone user, the topics below can help you get more out of your new phone.

1. Transfer your contacts and media

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Download the Verizon Content Transfer app to your old phone from the Google Play™ Store.
  2. Activate your new RED HYDROGEN One, if you haven't already.
  3. Follow the prompts on both phones to transfer your content from your old phone to your new RED HYDROGEN One.

For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new RED HYDROGEN One, keep your content secure with Verizon Cloud.

2. Download apps

With so many apps to pick from, the possibilities are endless. Increase your productivity, improve your health, track daily tasks, play games and more.

You can search for, browse, review, buy and download apps by visiting the Google Play Store.

Be sure to download and install Find My Device from Google Inc. Once you lose your phone, it's too late.

Your RED HYDROGEN One comes preloaded with the My Verizon app. This app allows you to:

  • Pay your bill
  • Check your data
  • Manage your account settings

For further instructions on downloading apps, visit your Interactive Simulator.

Need app ideas? Explore our recommended Verizon apps.

3. Understand and pay your bill

Your First Bill

When you activate a new line of service on a new or existing account, your first bill for that line will be for a partial month or portion of the monthly access charge. This portion is calculated based on the number of days between the date you began service and the last day of your bill cycle.

Even though you're only paying for a partial month, you'll still be given the full minute, text and data monthly allowances of your plan as an added benefit.

Since you're billed in advance, you'll also be charged for the next full month, which may cause your first bill to be higher than you expected. The following month's bill should be closer to what you expected.

Auto Pay

Sign up for Auto Pay and never worry about making a late payment. On eligible plans you can receive a $5 discount on your monthly bill when you're signed up for Auto Pay (using a debit card or bank account) and paper-free billing.

Learn how to set up Auto Pay and get a paper-free billing discount.

For more information to help you to understand and pay your bill, see our how-to videos:

4. Understand and change your plan

Details about Your Plan

Find your plan name, and your data, voice and messages allowance online and with the My Verizon app.

  • Online
    • Go to the My Plan page in My Verizon.
    • Add a line, manage your plan, run account analysis and more.
  • My Verizon app
    • Open the menu in the top, left corner.
    • Tap Account.
    • Tap My Plan.

Change Your Plan Allowance

Add more data, increase your voice and messaging allowance.

  • If you have the new Verizon Plan, you can change your plan size with the My Verizon app.
    • Open the menu and tap Account.
    • Tap My Plan.
    • Tap Explore sizes.
    • Below the plan size you want, tap Continue.
    • Select when you want the plan change to kick in.
    • Review the details and tap Confirm.
  • If you're on an older plan, you can change it online with your mobile browser or computer.
    • Go to the Change Your Plan page in My Verizon on your smartphone, tablet or computer web browser.
    • Tap or click the Select button for the option to change your current plan.
    • Choose the amount of data allowance you want.

      Note: If you have more than one device on your account and the allowance isn't shared between the devices, you'll see separate dropdowns for each device.
    • Tap or click Continue to the Next Step.

      Note: You may have the option to choose when you want the changes to take effect. You can choose to backdate the change or schedule the plan change for your next bill date. When you choose the next bill date, your new plan will take effect on the first day of your next bill cycle.
    • Review your changes and click Confirm.
5. Protect your privacy and phone

Take steps to keep your phone safe and secure.

  • Prevent unauthorized use of your phone by setting up lock screen security. You can choose to require a PIN, password or pattern in order to unlock your phone. Learn how to secure your RED HYDROGEN One's lock screen.

  • Avoid a damaged phone and cracked screen by adding a case and screen protector. See which cases and protection accessories are available for your RED HYDROGEN One.

  • Get device protection in case your phone is lost, stolen, damaged or becomes defective. We recommend Verizon Protect, our most comprehensive protection service for your device.

  • Always know who's calling you with the Call Filter app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.
6. Connect your email accounts

Get ready to read and send email from your new RED HYDROGEN One. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail.

Learn how to set up a personal account.

You can also set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

Learn more about your RED HYDROGEN One's email account common settings.

7. Understand data usage

Your phone uses data when you do things, such as browse the web, stream music, play videos and send emails on the go. Different apps and activities will use varying amounts of data.

If you have an unlimited data plan, you don't have to worry about monitoring your data usage and keeping it within a monthly limit.

Otherwise, you can monitor your data usage on the My Usage page and set usage alerts in My Verizon, and on your RED HYDROGEN One with the My Verizon app.

Learn more about monitoring data usage >

To help conserve your data usage:

  • Connect to Wi-Fi for data heavy activities, such as streaming music or video.
  • Turn on settings that alert you to switch to Wi-Fi if attempting data heavy activities.
8. Set up HD Voice

HD Voice provides natural-sounding audio and video calling that's as simple as making a call. You can use your 4G LTE data connection while on a phone call and make a conference call with up to six people.

HD Voice was automatically activated when you purchased your RED HYDROGEN One. You just need to turn it on. You can turn it on in your phone's Settings menu or from the Products & Apps page in My Verizon and the My Verizon app for Android™.

Learn how to turn on voice and video for HD Voice.

To learn more about HD Voice, refer to our HD Voice FAQs.

9. Pair with a Bluetooth® accessory

Bluetooth is a wireless networking technology that enables you to connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

To pair with a Bluetooth device:

  1. In Settings, turn your phone's Bluetooth on to scan for devices.
  2. Make sure the other Bluetooth device is in Discover mode.
  3. Select the appropriate Bluetooth accessory from the list of available devices.
  4. Enter your PIN, if requested.

Note: Common manufacturer-set PINs are 0000 and 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

For further instructions about pairing with a Bluetooth device, see your Device Simulator.

Learn more about Bluetooth and pairing >

10. Maximize battery life

With proper care, and by adjusting a few settings on your phone, you can easily prolong your battery's life and extend time between charges.

To maximize battery life:

  • Keep your battery cool.
  • Recharge your battery using the smart charger that came with your phone.
  • Adjust the brightness on your screen to the lowest comfortable level.
  • Turn off battery draining features including Wi-Fi, Bluetooth, GPS and live wallpapers.
  • Close apps when you're not using them to keep them from running in the background.

Learn more about battery usage >

To troubleshoot battery issues, visit your device's Troubleshooting Assistant.

Explore additional support resources and tools

Need more help with your new smartphone? There are additional online support resources and tools:

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RED HYDROGEN™, HYDROGEN™ and HYDROGEN ONE™ are trademarks or registered trademarks of Red HYDROGEN LLC in the USA and other countries.