Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Motorola V325xi

Top 10 Things to Do with Your New Samsung Galaxy S8 / S8+

Congratulations on the purchase of your new Samsung Galaxy S8 / S8+! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Whether this is your first smartphone or you're an experienced smartphone user, the topics below can help you get more out of your new phone.

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Download the Verizon Content Transfer app to your old phone from the Google Play™ Store.
  2. Activate your new Samsung Galaxy S8 / S8+, if you haven't already.
  3. Follow the prompts on both phones to transfer your content from your old phone to your new Samsung Galaxy S8 / S8+.

For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new phone, keep your content secure with Verizon Cloud.



With so many apps to pick from, the possibilities are endless. Increase your productivity, improve your health, track daily tasks, play games and more.

You can search for, browse, review, buy and download apps by visiting the Google Play Store.

Be sure to download and install Find My Device from Google Inc. Once you lose your phone, it's too late.

Your Samsung Galaxy S8 / S8+ comes preloaded with the My Verizon app. This app allows you to:

  • Pay your bill
  • Check your data
  • Manage your account settings

For further instructions on downloading apps, visit your Samsung Galaxy S8 / S8+'s Interactive Simulator.

Need app ideas? Explore our recommended apps for Android operating systems.



Your First Bill

When you activate a new line of service on a new or existing account, your first bill for that line will be for a partial month or portion of the monthly access charge. This portion is calculated based on the number of days between the date you began service and the last day of your bill cycle.

Even though you're only paying for a partial month, you'll still be given the full minute, text and data monthly allowances of your plan as an added benefit.

Since you're billed in advance, you'll also be charged for the next full month, which may cause your first bill to be higher than you expected. The following month's bill should be closer to what you expected.

Auto Pay

Sign up for Auto Pay and never worry about making a late payment.

  • Online in My Verizon
    • Go to the Set up auto pay page.
    • Choose a payment option, schedule your payment date and tap Continue.
    • Review the Payment Authorization Terms & Conditions, and tap Confirm auto pay.
  • In the My Verizon app
    • Open the My Verizon app and tap the 3-line navigation menu in the top, left of your screen.
    • Tap Bill.
    • Tap Setup Autopay and follow the onscreen instructions.

For more information to help you to understand and pay your bill, see our how-to videos:



Details about Your Plan

Find your plan name, and your data, voice and messages allowance online and with the My Verizon app.

  • Online
    • Go to the My Plan page in My Verizon.
    • Add a line, manage your plan, run account analysis and more.
  • My Verizon app
    • Open the menu in the top, left corner.
    • Tap Account.
    • Tap My Plan.

Change Your Plan Allowance

Add more data, increase your voice and messaging allowance.

  • If you have the new Verizon Plan, you can change your plan size with the My Verizon app.
    • Open the menu and tap Account.
    • Tap My Plan.
    • Tap Explore sizes.
    • Below the plan size you want, tap Continue.
    • Select when you want the plan change to kick in.
    • Review the details and tap Confirm.
  • If you're on an older plan, you can change it online with your mobile browser or computer.
    • Go to the Change Your Plan page in My Verizon on your smartphone, tablet or computer web browser.
    • Tap or click the Select button for the option to change your current plan.
    • Choose the amount of data allowance you want.

      Note: If you have more than one device on your account and the allowance isn't shared between the devices, you'll see separate dropdowns for each device.
    • Tap or click Continue to the Next Step.

      Note: You may have the option to choose when you want the changes to take effect. You can choose to backdate the change or schedule the plan change for your next bill date. When you choose the next bill date, your new plan will take effect on the first day of your next bill cycle.
    • Review your changes and click Confirm.


Take steps to keep your phone safe and secure.

  • Prevent unauthorized use of your phone by setting up lock screen security. You can choose to require a fingerprint, PIN, password or pattern in order to unlock your phone. Learn how to secure your Samsung Galaxy S8 / S8+'s lock screen.

  • Avoid a damaged phone and cracked screen by adding a case and screen protector. See which cases and protection accessories are available for your Samsung Galaxy S8 / S8+.

  • Guard your phone from dangerous files with Verizon Security & Privacy. Stay safe from adware, spyware, malware and viruses.

  • Make sure to get device insurance in case it's lost, stolen, damaged or becomes defective. Total Mobile Protection, our most comprehensive option, comes with expanded cracked-screen repair options*, international coverage** and personalized tech support with Tech Coach.

  • Always know who's calling you with the Caller Name ID app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.

For more information to help you safeguard your new Samsung Galaxy S8 / S8+, see our how-to videos:

*Cracked-screen repair available for select devices and subject to parts availability. Visit PhoneClaim.com/Verizon to check eligibility and the repair option available in your area.
**Fulfillment options vary based upon location and availability.



Get ready to read and send email from your new Samsung Galaxy S8 / S8+. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Learn how to set up a personal account.

You can also set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

Learn more about your Samsung Galaxy S8 / S8+'s email account common settings.



Your phone uses data when you do things, such as browse the web, stream music, play videos and send emails on the go. Different apps and activities will use varying amounts of data.

If you have an unlimited data plan, you don't have to worry about monitoring your data usage and keeping it within a monthly limit.

Otherwise, you can monitor your data usage on the My Usage page and set usage alerts online in My Verizon, and on your Samsung Galaxy S8 / S8+ with the My Verizon app.

Learn more about monitoring data usage >

To help conserve your data usage:

  • Connect to Wi-Fi for data heavy activities, such as streaming music or video.
  • Turn on settings that alert you to switch to Wi-Fi if attempting data heavy activities.


HD Voice provides natural-sounding audio and video calling that's as simple as making a call. You can use your 4G LTE data connection while on a phone call and make a conference call with up to six people.

If your account is eligible for HD Voice, it was automatically activated when you purchased your Samsung Galaxy S8 / S8+. You just need to turn it on. Learn how to turn on voice and video for HD Voice.

If you have a compatible device, you can turn it on in your phone's Settings menu or from the Products & Apps page in My Verizon and the My Verizon app for Android.

To learn more about HD Voice, refer to our HD Voice for Android Devices FAQs.



Bluetooth is a wireless networking technology that enables you to connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

To pair with a Bluetooth device:

  1. In Settings, turn your phone's Bluetooth on to scan for devices.
  2. Make sure the other Bluetooth device is in Discover mode.
  3. Select the appropriate Bluetooth accessory.
  4. Enter your PIN, if requested.

Note: Common manufacturer-set PINs are 0000 and 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

Learn more about Bluetooth and pairing >



With proper care, and by adjusting a few settings on your phone, you can easily prolong your battery's life and extend time between charges.

Power saving mode

Power saving mode on your Samsung Galaxy S8 / S8+ extends battery life by limiting background apps, location and other processes you're not using.

Learn how to turn on and set up power saving mode.

Here are some other basics for understanding and conserving your battery.

To troubleshoot battery issues, visit your Samsung Galaxy S8 / S8+'s Troubleshooting Assistant.



Explore additional support resources and tools

Need more help with your new smartphone? Here are additional online support resources and tools:

Android is a trademark of Google, Inc.
iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.
Samsung is a trademark of Samsung Electronics Co., Ltd.

Was this helpful?    

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true