- Benefits of Software Upgrade (*PDF)
Benefits of downloading and installing the new software enhancements.
- Personal Email Users (*PDF)
Software Upgrade Instructions for personal email users.
- Corporate Email Users (*PDF)
Software Upgrade Instructions for Business Customers using BlackBerry Enterprise Server Software.
Go to Support
Please make sure your battery is fully charged, and you are receiving a strong Verizon Wireless or Wi-Fi signal before beginning your software update.
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