TravelPass® FAQs

TravelPass lets you take your talk, text and data with you to more than 185 countries for a low daily rate.

For more information about using your device internationally, go to our International Travel FAQs.

General Information

  1. What is TravelPass, where can I use it and how much does it cost?

    TravelPass lets you use your domestic talk, text and data* in more than 185 countries outside the US for a set daily fee. You can call within the country you're visiting and you can call back to the US. The fee is:

    • $5/day in Mexico and Canada
      • Keep in mind that calling, texting and data use in Mexico and Canada are included at no extra cost in these domestic plans: Go Unlimited, Beyond Unlimited , Above Unlimited  and new Verizon Plan shared data  XL and XXL sizes. Above Unlimited also gives you 5 TravelPasses per month.
    • $10/day in other countries where TravelPass can be used.
    • *High speed data applies for the first 0.5 GB/day with 2G reduced speeds thereafter. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

  2. How does TravelPass work and when will I be charged for it?

    You're only charged for the days that you use your device in a TravelPass country. A 24-hour TravelPass session starts automatically when you make or receive a phone call, send a text or use data.

    If your device has cellular data or data roaming turned on, a TravelPass session can be started by background data, including:

    • App content refreshing (e.g., Weather apps, Fitness Tracker)
    • Syncing (e.g., email)
    • Device or app software updates

    2 hours after the session starts we send you a text letting you know when your 24-hour TravelPass session ends. Using your device after that session starts a new session.

  3. If I travel to multiple countries in the same day, how will I be charged for TravelPass?

    If you travel to 2 countries within a single 24-hour session or have a layover in a different country on your way to your final destination, you're still only charged for 1 session.

  4. How do I add TravelPass to my line?

    You can add TravelPass to your device’s line in My Verizon online, in the My Verizon app or by texting the word Travel to 4004.

  5. Do I have to opt in every day to use TravelPass?

    No, you don't need to opt in every day. Add TravelPass once and it stays on your line so you're all set for your next trip. You're only charged for the days that you use your device in a TravelPass country. There's no charge when you're in the US.

  6. Which countries can I call with TravelPass?

    With TravelPass, you can call within the country you're visiting and you can call back to the US.

    If you want to call a different country, add an international service plan to your line in My Verizon online or the My Verizon app. You're charged the international plan rate for these calls.

  7. Can I use Wi-Fi calling with TravelPass?

    Wi-Fi calling isn't included with TravelPass. Wi-Fi calling to a country other than the US is charged international long distance rates regardless of whether or not you have an international service plan.

     

  8. I reached the daily high speed data limit on TravelPass. How do I get more high speed data?

    TravelPass gives you high-speed data for the first 0.5 GB/day. After that, you'll have 2G reduced speeds data. To get more high speed data:

    • We'll send you a text message with an offer for an additional 0.5 GB of high speed data to use during the same 24-hour session.
      • The additional 0.5 GB data is $5 in Mexico and Canada and $10 in all other TravelPass countries.
    • Reply yes to this text to get the added high speed data to use in the same 24-hour session. 

    You can buy additional 0.5 GB of high speed data multiple times during a single 24-hour session.

    Note: Additional high speed data sessions are not available in Cyprus, Gibraltar and Greenland.

     

  9. Do I need to cancel TravelPass when I return to the US?

    No, you don't need to cancel TravelPass when you return to the US. TravelPass only triggers a daily charge when you use your device while traveling outside the US in a TravelPass country.

    So you can leave TravelPass on your account for no charge and it will be ready to activate a new 24-hour session the next time you travel abroad.

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