Follow the steps below to upgrade a device through My Verizon on your smartphone, tablet or computer. To learn how to upgrade your device with the new My Verizon App, refer to The new My Verizon app FAQs.
- Go to the Upgrade Device page in My Verizon to view your upgrade status.
- If you have multiple lines on your account, select the device you want to upgrade and click Next.
- Follow the prompts to select a device, features, accessories and to checkout.
You've successfully upgraded a device.