Usage Controls - Support Overview

Learn how to monitor and manage wireless activities, and set usage limits and restrictions for each account user with Usage Controls. Usage Controls is no longer available for new subscribers and has been replaced by Verizon Smart Family™.

General

Add/Remove Account Members - Usage Controls

Here's how to add/remove Account Members via Usage Controls (only applies if this retired add-on is active).

How to Block Numbers, Calls, Ads, Text Messages & Emails

Learn about the different ways you can block calls from specific numbers, text messages, spam and emails. Both free and fee-based options are available.

Manage Data Allowances - Usage Controls

To manage data allowances via Usage Controls (only applies if this retired add-on is active), view this.

Manage Message Allowances - Usage Controls

To manage message allowances via Usage Controls (only applies if this retired add-on is active), view this.

Manage Minute Allowances - Usage Controls

To manage minute allowances via Usage Controls (only applies if this retired add-on is active), view this.

Manage Purchase Allowances - Usage Controls

To manage purchase allowances via Usage Controls (only applies if this retired add-on is active), view this.

Manage Time Restrictions - Usage Controls

To manage Time Restrictions set up via Usage Controls, (only applies if this retired add-on is active), view this.

Restart Restrictions After a 911 Call - Usage Controls

Here's how to re-activate restrictions disabled after a 911 call via Usage Controls.

Trusted Numbers - Usage Controls

How to manage Trusted Numbers via Usage Controls (only applies if this retired add-on is active).

Usage Controls - Manage Blocked Contacts

To manage blocked contacts via Usage Controls, (only applies if this retired add-on is active), view this.

Usage Controls FAQs

Verizon FamilyBase has replaced the Usage Controls service, but existing customers can continue using it. Learn how to set usage limits and block calls.

View Blocked Numbers - Usage Controls

Here's how to view blocked numbers set up via Usage Controls, (only applies if this retired add-on is active).