Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
GizmoWatch™
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your New Android Tablet
[How to Use Guide]
Learn how to activate and set up your Android tablet with Verizon Wireless.
Account Sync Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to view sync settings on your Ellipsis 10 HD.
Add a User Account - Ellipsis® 10 HD
[Device-Specific Instructions]
Edit a User Account – Ellipsis® 10 HD
[Device-Specific Instructions]
First time setup and activation - out of the box experience - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to activate your Ellipsis 10 HD tablet for the first time.
Remove a User Account - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a user account (guest profile) on your Ellipsis 10 HD tablet.
Set Up Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to set up and activate your Ellipsis 10 HD tablet.
Sign In / Out - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to sign in/out of additional user accounts set up on your Ellipsis 10 HD tablet.
Turn Off Android™ Device Protection - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to turn off device protection on your Ellipsis 10 HD tablet.
Verizon Ellipsis 10 HD User Guide (PDF)
[PDF]
This Verizon Ellipsis 10 HD User Guide can help you get the most out of your device, like first time use, connecting to your device, settings, battery management, and advanced use.

Alerts & Reminders

Manage Alerts / Notifications - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to change the notification sound for incoming calls and/or messages on your Ellipsis 10 HD tablet.

Back Up & Transfer Content

Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Move Files from Internal Storage to SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer files from your Ellipsis 10 HD tablet to a memory card.
Move Music Files from Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer or move music files / songs between your Ellipsis 10 HD tablet and a computer.
Move Music Files to Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how transfer music to your Ellipsis 10 HD tablet.
Move Pictures / Videos from Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer picture / video files between your device and your computer or an SD card.
Move Pictures / Videos to Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer picture or video files between your tablet and your computer or an SD card.

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to determine if your location has Verizon Wireless service available.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Battery Overview - Ellipsis® 10 HD
[Device-Specific Instructions]
Extend Battery Life - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to extend the battery life on your Ellipsis 10 HD tablet.
View Battery Status - Ellipsis® 10 HD
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Send Contact via Bluetooth® - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to send a contact using Bluetooth on your Ellipsis 10 HD tablet.
Turn Bluetooth® On / Off - Ellipsis® 10 HD
[Device-Specific Instructions]

Camera, Photos & Videos

Common Camera Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's info on common camera settings, (e.g., flash, timer, etc.) for your Ellipsis 10 HD tablet.
Move Pictures / Videos from Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer picture / video files between your device and your computer or an SD card.
Move Pictures / Videos to Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer picture or video files between your tablet and your computer or an SD card.
View Pictures / Videos - Ellipsis® 10 HD
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Add a Contact - Ellipsis® 10 HD
[Device-Specific Instructions]
Delete a Contact - Ellipsis® 10 HD
[Device-Specific Instructions]
Edit a Contact - Ellipsis® 10 HD
[Device-Specific Instructions]
Export Contacts to SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to export your contacts to your memory card on your Ellipsis 10 HD tablet.
Export Contacts to SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to export contacts to your SIM card on your Ellipsis 10 HD tablet.
Import Contacts from SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to import contacts from your SD card on your Ellipsis 10 HD tablet.
Import Contacts from SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to import contacts from your SIM card on your Ellipsis 10 HD tablet.
Link / Unlink Contacts - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to link or unlink contacts, if you have duplicate or missing contacts on your Ellipsis 10 HD tablet.
Send Contact via Bluetooth® - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to send a contact using Bluetooth on your Ellipsis 10 HD tablet.
View Contact Sync Source - Ellipsis® 10 HD
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Data Roaming - Ellipsis® 10 HD
[Device-Specific Instructions]
Manage Data Usage - Ellipsis® 10 HD
[Device-Specific Instructions]
Restrict Data Usage by App - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to restrict the amount of data an app uses on your Ellipsis 10 HD tablet.
Turn Data On / Off - Ellipsis® 10 HD
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Ellipsis® 10 HD
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Device Info - Ellipsis® 10 HD
[Device-Specific Instructions]
View MAC Address - Ellipsis® 10 HD
[Device-Specific Instructions]
View Phone Number - Ellipsis® 10 HD
[Device-Specific Instructions]

Device Settings

Adjust Display Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Adjust Font Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Airplane Mode - Ellipsis® 10 HD
[Device-Specific Instructions]
Manage Interruptions - Ellipsis® 10 HD
[Device-Specific Instructions]
If you're not receiving alerts for your texts and email on your Ellipsis 10 HD tablet, view this info.
Reset Network Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email and messages, view this info.
Restriction Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to manage restrictions on your Ellipsis 10 HD tablet.
Touch Screen Settings - Ellipsis® 10 HD
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Standard Email Messaging Ports
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Data Usage Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to modify data usage options for the work email account on your Ellipsis 10 HD tablet.
Corporate Email (Exchange ActiveSync®) Notification Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to change notifications for the work email on your Ellipsis 10 HD tablet.
Corporate Email (Exchange ActiveSync®) Server Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to update the work email password/server settings for your Ellipsis 10 HD.
Delete Email Messages - Ellipsis® 10 HD
[Device-Specific Instructions]
Email Account Common Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to view common personal email settings (e.g., account name, etc.) for your Ellipsis 10 HD tablet.
Email Account Notification Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to check if you're not getting notifications for personal email on your Ellipsis 10 HD tablet.
Manually Set Up Corporate Email (Exchange ActiveSync®) - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to complete a manual (advanced) corporate email setup for your Ellipsis 10 HD tablet.
Perform a Gmail™ Sync - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to sync your Google email, contacts, calendar, etc. on your Ellipsis 10 HD tablet.
Remove Corporate Email Account (Exchange ActiveSync®) - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a work email account on your Ellipsis 10 HD tablet.
Remove Gmail™ Account - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a Gmail account, which often fixes email issues, from your Ellipsis 10 HD tablet.
Remove a Personal Email Account - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove then re-add an email account on your Ellipsis 10 HD tablet which often fixes email issues.
Reply to an Email Message - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to reply to an email message from your Ellipsis 10 HD tablet.
Set Up Corporate Email (Exchange ActiveSync®) - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to add a work email account on your Ellipsis 10 HD tablet.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Ellipsis® 10 HD
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to ensure your Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up.

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]

Home Screen

Access Notification Panel - Ellipsis® 10 HD
[Device-Specific Instructions]
Remove Items from Home Screen - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove items (e.g., widgets, folders, etc.) from the Home screen on your Ellipsis 10 HD tablet.
Rename Home Screen Folder - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to rename a Home screen folder on your Ellipsis 10 HD tablet.
View Home Screen Panels - Ellipsis® 10 HD
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Mobile Hotspot Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your Ellipsis 10 HD tablet.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Web Browser - Ellipsis® 10 HD
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to choose your language on your Ellipsis 10 HD tablet.

Lock, Unlock, Password & Security

Change Device Password - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to change the method used to lock or unlock your Ellipsis 10 HD tablet.
Manage Screen Lock Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to adjust the screen lock settings for your Ellipsis 10 HD tablet.
Set Up Face Recognition - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to set up facial recognition to unlock the screen on your Ellipsis 10 HD tablet.
Set Up Screen Lock - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to set up a screen lock on your Ellipsis 10 HD tablet.
Smart Lock - Ellipsis® 10 HD
[Device-Specific Instructions]
Turn Off Screen Lock - Ellipsis® 10 HD
[Device-Specific Instructions]
Unlock Screen - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to unlock the screen on your Ellipsis 10 HD.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Check Memory - Ellipsis® 10 HD
[Device-Specific Instructions]
Export Contacts to SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to export your contacts to your memory card on your Ellipsis 10 HD tablet.
Format SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to format your memory card for your Ellipsis 10 HD tablet.
Import Contacts from SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to import contacts from your SD card on your Ellipsis 10 HD tablet.
Insert SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to insert your memory card on your Ellipsis 10 HD tablet.
Move Files from Internal Storage to SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer files from your Ellipsis 10 HD tablet to a memory card.
Remove SD Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a memory card from your Ellipsis 10 HD tablet.

Music

Move Music Files from Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to transfer or move music files / songs between your Ellipsis 10 HD tablet and a computer.
Move Music Files to Device - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how transfer music to your Ellipsis 10 HD tablet.

Near Field Communication (NFC)

Turn NFC On / Off - Ellipsis® 10 HD
[Device-Specific Instructions]

Operating System & Software

Factory Data Reset (Powered Off) - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to do a factory reset when your Ellipsis 10 HD tablet won't power on or has a blank / frozen screen.
Factory Data Reset (Powered On) - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to factory reset your Ellipsis 10 HD tablet if apps crash / freeze or it runs slow.
Install System Updates - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to check for or to install software updates on your Ellipsis 10 HD tablet.
Verizon Ellipsis 10 HD Software Update
[Updates]
Get instructions on how to download the latest software update for improvements and fixes, including: Netflix streaming error and app updates.
View Software Version - Ellipsis® 10 HD
[Device-Specific Instructions]

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Export Contacts to SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to export contacts to your SIM card on your Ellipsis 10 HD tablet.
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Import Contacts from SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to import contacts from your SIM card on your Ellipsis 10 HD tablet.
Insert SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to ensure your SIM card is properly inserted on your Ellipsis 10 HD tablet.
Modify SIM PIN - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to change your SIM card lock code on your Ellipsis 10 HD tablet.
Remove SIM Card - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a SIM card from your Ellipsis 10 HD tablet.
Turn SIM PIN On / Off - Ellipsis® 10 HD
[Device-Specific Instructions]
Unblock SIM PIN - Ellipsis® 10 HD
[Device-Specific Instructions]
View SIM Card Number - Ellipsis® 10 HD
[Device-Specific Instructions]

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to set ringtones on your Ellipsis 10 HD tablet.
Vibrate Mode - Ellipsis® 10 HD
[Device-Specific Instructions]
Volume Controls - Ellipsis® 10 HD
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Ellipsis® 10 HD
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.

Visual & Hearing Accessibility

Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

Set Wallpaper - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to set a background wallpaper on your Ellipsis 10 HD tablet.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Add a Virtual Private Network - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to add a virtual private network (VPN) to your Ellipsis 10 HD tablet.
Add a Wi-Fi Network - Ellipsis® 10 HD
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to manually add a Wi-Fi network on your Ellipsis 10 HD tablet.
Network Mode Settings - Ellipsis® 10 HD
[Device-Specific Instructions]
Remove Wi-Fi Connection - Ellipsis® 10 HD
[Device-Specific Instructions]
Here's how to remove a saved Wi-Fi network from your Verizon Ellipsis 10 HD tablet.
Tethered Modem Connection - Ellipsis® 10 HD
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Ellipsis® 10 HD
[Device-Specific Instructions]

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