Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
ZenPad™ Z10
LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
LG Extravert™
Lucid™2 by LG
Samsung Smooth™
Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Illusion™
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
Samsung Galaxy View
Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
LG Optimus Exceed™
Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 8530 smartphone
Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Accessories

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Initial Activation and Setup - Ellipsis® 10
[Device-Specific Instructions]
Account Sync Settings - Ellipsis® 10
[Device-Specific Instructions]
Getting to Know Your Ellipsis 10
[PDF]
Get to know your new Verizon Ellipsis 10 with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Media Share - Android™
[Device-Specific Instructions]
Turn NFC On / Off - Ellipsis® 10
[Device-Specific Instructions]
Move Music Files from Device - Ellipsis® 10
[Device-Specific Instructions]
Move Music Files to Device - Ellipsis® 10
[Device-Specific Instructions]

Basics

How to Use Your Verizon Ellipsis 10
[Video]
Learn how to get around your Verizon Ellipsis 10 including unlocking the phone, tips on apps and more.
Length: 3:00
Remove Connected Device - My Verizon
[Device-Specific Instructions]
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the buttons and Home screen of your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Verizon Ellipsis® 10.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - Ellipsis® 10
[Device-Specific Instructions]
View Battery Status - Ellipsis® 10
[Device-Specific Instructions]
To see charging status, remaining battery life and which apps or processes use your battery, view this.
Turn Battery Optimization On / Off - Android 6.0 and higher (Ellipsis®)
[Device-Specific Instructions]
Battery optimization conserves power on your Ellipsis device and is turned on by default.
Extend Battery Life - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to help conserve energy on your Verizon Ellipsis® 10.

Bluetooth

How to Set Up Bluetooth on Your Verizon Ellipsis 10
[Video]
Learn how to pair and connect a Bluetooth device using your Verizon Ellipsis 10.
Length: 1:26
Send Contact via Bluetooth® - Ellipsis® 10
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Ellipsis® 10
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Discover how to pair your Verizon Ellipsis® 10 with your Bluetooth device.
Verizon Ellipsis® 10 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos to another Bluetooth device, like a tablet or printer, with your Verizon Ellipsis® 10.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for muting notifications on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
Discover how to set your Verizon Ellipsis® 10 to Airplane mode.

Camera, Photos & Videos

Turn HDMI On / Off - Ellipsis® 10
[Device-Specific Instructions]
View Media via External Display - Ellipsis® 10
[Device-Specific Instructions]
To view your tablet's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Pictures / Videos - Ellipsis® 10
[Device-Specific Instructions]
How do I take screen shots with my Ellipsis 10?
[Community]
How do I take a screen shot with my new ellipsis 10?
Verizon Ellipsis® 10 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Discover how to access your camera from the Lock screen on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Adjusting the Video Quality
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Recording a Video
[Interactive Simulation]
Discover how to record a video using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Using Photo Filters
[Interactive Simulation]
Learn how to use photo filters on your camera for your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Zooming In and Out for Photos
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Zooming In and Out for Video
[Interactive Simulation]
A visual guide for how to zoom in and out while video recording on your Verizon Ellipsis® 10.

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Send Contact via Bluetooth® - Ellipsis® 10
[Device-Specific Instructions]
Add a Contact - Ellipsis® 10
[Device-Specific Instructions]
Delete a Contact - Ellipsis® 10
[Device-Specific Instructions]
Edit a Contact - Ellipsis® 10
[Device-Specific Instructions]
Link / Unlink Contacts - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Adding a Contact
[Interactive Simulation]
Discover how to add a new contact to your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
An interactive guide for how to add or delete contacts from your Favorites list on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
A step-by-step visual guide for how to assign a picture to a contact on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis® 10.
View Contact Sync Source - Ellipsis® 10
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Optimize Data Usage - Ellipsis® 10
[Device-Specific Instructions]
Turn Data On / Off - Ellipsis® 10
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Ellipsis® 10
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Check for Water Damage - Ellipsis
[Device-Specific Instructions]
View the SIM Card Number - Ellipsis® 10
[Device-Specific Instructions]
View Device Information - Ellipsis® 10
[Device-Specific Instructions]
View MAC Address - Ellipsis® 10
[Device-Specific Instructions]

Device Settings

Set Up Printing - Ellipsis® 10
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Touch Screen Settings - Ellipsis® 10
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Adjust Display Settings - Ellipsis® 10
[Device-Specific Instructions]
Adjust Font Settings - Ellipsis® 10
[Device-Specific Instructions]
Turn Data On / Off - Ellipsis® 10
[Device-Specific Instructions]
USB Debugging Mode - Ellipsis® 10
[Device-Specific Instructions]
Adjust Brightness Settings - Ellipsis® 10
[Device-Specific Instructions]
Automatic Restore - Ellipsis® 10
[Device-Specific Instructions]
Language Selection - Ellipsis® 10
[Device-Specific Instructions]
Vibrate Mode - Ellipsis® 10
[Device-Specific Instructions]
Airplane / Standalone Mode - Ellipsis® 10
[Device-Specific Instructions]
Date and Time Settings - Ellipsis® 10
[Device-Specific Instructions]
Manage Interruptions - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access settings on your Verizon Ellipsis® 10 to change alert sounds, turn off GPS and more.
Verizon Ellipsis® 10 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Verizon Ellipsis® 10 by adjusting the screen timeout.

Email/Gmail

How to Set Up Email on Your Verizon Ellipsis 10
[Video]
Set up your personal and work or school email quickly on your Verizon Ellipsis 10. See the steps in this video.
Length: 3:37
Remove a Gmail® Account - Ellipsis® 10
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Gmail™ Sync - Ellipsis® 10
[Device-Specific Instructions]
Corporate Email (Exchange ActiveSync®) Server Settings - Ellipsis® 10
[Device-Specific Instructions]
If you need to update the work email password/server settings for your Ellipsis 10, view this info.
Delete an Email Message - Ellipsis® 10
[Device-Specific Instructions]
Reply to an Email Message - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Forwarding an Email
[Interactive Simulation]
Discover how to forward an email on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis® 10.
View Email Messages - Ellipsis® 10
[Device-Specific Instructions]

Find My Phone

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - Ellipsis® 10
[Device-Specific Instructions]

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Turn GPS Location On / Off - Ellipsis® 10
[Device-Specific Instructions]

Home Screen

How to Use Your Verizon Ellipsis 10
[Video]
Learn how to get around your Verizon Ellipsis 10 including unlocking the phone, tips on apps and more.
Length: 3:00
Add Widgets to Home Screen - Ellipsis® 10
[Device-Specific Instructions]
View Home Screen Panels - Ellipsis® 10
[Device-Specific Instructions]
Wallpaper - Picture - Ellipsis® 10
[Device-Specific Instructions]
Add Folders to Home Screen - Ellipsis® 10
[Device-Specific Instructions]
Add Shortcuts to Home Screen - Ellipsis® 10
[Device-Specific Instructions]
Rename Home Screen Folder - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Discover how to add folders to the Home screen on your Verizon Ellipsis® 10 to help organize your apps.
Verizon Ellipsis® 10 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Verizon Ellipsis® 10 for quick access to them.
Verizon Ellipsis® 10 Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
A visual guide on how to rearrange and resize widgets and apps on the Home screen of your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Learn how to remove widgets and apps from the Home screen of your Verizon Ellipsis® 10.
Window Shade - Ellipsis® 10
[Device-Specific Instructions]

Hotspot

Mobile Hotspot Settings - Ellipsis® 10
[Device-Specific Instructions]
To configure Mobile Hotspot settings (e.g., password, allowed devices, etc.), view this info.
Verizon Ellipsis® 10 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Verizon Ellipsis® 10 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
Web Browser - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis® 10, so it's easy to find later.
Verizon Ellipsis® 10 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Searching the Web by Voice
[Interactive Simulation]
A visual guide for how to search the web using your voice with your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis® 10.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Verizon Ellipsis® 10 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis® 10.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Off Screen Lock - Ellipsis® 10
[Device-Specific Instructions]
Unlock the Device - Ellipsis® 10
[Device-Specific Instructions]
Change Device Password - Ellipsis® 10
[Device-Specific Instructions]
To change the method used to lock or unlock your Ellipsis 10, view this info.
Set Up Screen Lock - Ellipsis® 10
[Device-Specific Instructions]
Smart Lock - Ellipsis® 10
[Device-Specific Instructions]
Lock Screen Notifications - Ellipsis® 10
[Device-Specific Instructions]
Password Options - Ellipsis® 10
[Device-Specific Instructions]
Restriction Settings - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis® 10 to help protect your private information.
Verizon Ellipsis® 10 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Verizon Ellipsis® 10.

Memory/Storage

Insert the Memory Card - Ellipsis® 10
[Device-Specific Instructions]
Format SD Card - Ellipsis® 10
[Device-Specific Instructions]
View this info on memory card formatting options for your Ellipsis 10.
Format SD Card via PC
[Device-Specific Instructions]
Remove the Memory Card - Ellipsis® 10
[Device-Specific Instructions]
Check Memory - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to put a microSD card into your Verizon Ellipsis® 10 to add memory for photos, videos, music, documents and more.
Verizon Ellipsis® 10 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to take a microSD card out of your Verizon Ellipsis® 10.

Navigating & Multitasking

Verizon Ellipsis® 10 Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Verizon Ellipsis® 10.

Near Field Communication (NFC)

Tap & Pay - Ellipsis® 10
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Verizon Ellipsis 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Factory Data Reset (Powered Off) - Ellipsis® 10
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - Ellipsis® 10
[Device-Specific Instructions]
To view the software version your Ellipsis 10 is running, check out this info.
Install System Updates - Ellipsis® 10
[Device-Specific Instructions]
Factory Data Reset (Powered On) - Ellipsis® 10
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Soft Reset - Ellipsis® 10
[Device-Specific Instructions]
Why Won't My Ellipsis 10 Play Clash Royale?
[Community]
Just bought the ellipses 10 today. First app I downloaded was Clash Royale and when trying to open i get a black screen. Called Verizon and they said that it is considered a "high risk" application and my only choice is to return the device and buy a different one. I can play CR on my old Samsung note...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Insert the SIM Card - Ellipsis® 10
[Device-Specific Instructions]
Remove the SIM Card - Ellipsis® 10
[Device-Specific Instructions]
View the SIM Card Number - Ellipsis® 10
[Device-Specific Instructions]
Unblock SIM PIN - Ellipsis® 10
[Device-Specific Instructions]
Modify the SIM PIN - Ellipsis® 10
[Device-Specific Instructions]
Turn SIM PIN On / Off - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to put a micro SIM card into your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to take a micro SIM card out of your Verizon Ellipsis® 10.
Why am I having issues with my Sim card?
[Community]
I am having an issue the sim card installed in my Ellipsis tablet. The tablet keeps telling me the card is not installed

Social Networking

Verizon Ellipsis® 10 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Verizon Ellipsis® 10 to help protect your account.
Verizon Ellipsis® 10 Simulator: Posting Status Updates and Photos to Facebook®
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Verizon Ellipsis® 10.

Sounds, Volume & Audio

Volume Controls - Ellipsis® 10
[Device-Specific Instructions]
Alerts - Ellipsis® 10
[Device-Specific Instructions]
Set Ringtones - Ellipsis® 10
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Restore Messages - Message+ - Android
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Garbled Message
[Device-Specific Instructions]
Cut, Copy and Paste Text - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Recording a Message
[Interactive Simulation]
Learn how to record a message with your voice and send it by text on your Verizon Ellipsis® 10.
Verizon Ellipsis® 10 Simulator: Sending a Text Message to Multiple Contacts
[Interactive Simulation]
Learn how to send a text message to a group of your contacts from your Verizon Ellipsis® 10.
Why Won't My iMessages Sync To My Ellipsis 10?
[Community]
I'll text different clients all day long, and when I get home at night not all of the conversations are there . Nor do any of the conversations sync in real time . Any ideas why ?

Tips, Tricks & Shortcuts

How Can I Get Mobile Strike To Work On My Ellipsis 10?
[Community]
Does anyone have a thought on how to fix a problem caused by the makers of mobile strike the update that went in effect 1/22/16  broke the game so it is nolonger playable on the Ellipsis 10 thanks for any help
Verizon Ellipsis® 10 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to help you use your Verizon Ellipsis® 10.
What is the largest Micro SD card I can use?
[Community]
What is the largest Micro SD card that can be used on tablet?
Where can i download a user guide for the Ellipsis 10?
[Community]
I've been looking for several minutes for where to download the user guide for the Ellipsis 10 tablet

TV

Wireless Display - Ellipsis® 10
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Verizon Ellipsis® 10 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Verizon Ellipsis® 10.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
How to Set Up Wi-Fi on Your Verizon Ellipsis 10
[Video]
Connect to a Wi-Fi network using your Verizon Ellipsis 10. This video shows you the steps.
Length: 1:24
Verify LTE Advanced Devices
[Device-Specific Instructions]
Add a Wi-Fi Network - Ellipsis® 10
[Device-Specific Instructions]
Tethered Modem Connection - Ellipsis® 10
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Ellipsis® 10
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Ellipsis® 10
[Device-Specific Instructions]
To allow your Ellipsis 10 to auto switch between Wi-Fi and the Verizon Wireless network to ensure a connection, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Signal Strength - Ellipsis® 10
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Ellipsis® 10
[Device-Specific Instructions]
Remove Wi-Fi Connection - Ellipsis® 10
[Device-Specific Instructions]
Turn Wi-Fi Direct On / Off - Ellipsis® 10
[Device-Specific Instructions]
Network Mode Settings - Ellipsis® 10
[Device-Specific Instructions]
Turn Mobile Hotspot On / Off - Ellipsis® 10
[Device-Specific Instructions]
Verizon Ellipsis® 10 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis® 10 to connect to a Wi-Fi network, so you can access the Internet without using data.

Still Have Questions?


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