Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Apple Watch Series 4
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
Apple® iPhone® XS
Motorola RAZR V3m in Gray
GizmoWatch™
Samsung Galaxy Note9

Accessories

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your New Android Tablet
[How to Use Guide]
Learn how to activate and set up your Android tablet with Verizon Wireless.
Activate New Device - Existing Verizon Customer
[Device-Specific Instructions]
Here's how to activate your new device.
Set Up Device - Ellipsis® Kids
[Device-Specific Instructions]
Account Sync Settings - Ellipsis® Kids
[Device-Specific Instructions]
Getting to Know Your Ellipsis Kids
[PDF]
Get to know your new Verizon Ellipsis Kids with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Restore and Download Photos / Videos - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to restore content on your Android tablet using Verizon Cloud.
Move Music Files to Device - Ellipsis® Kids
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Capture a Screenshot - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to power on and shut down your Verizon Ellipsis Kids Tablet.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Turn Battery Optimization On / Off - Android 6.0 and higher (Ellipsis®)
[Device-Specific Instructions]
Battery optimization conserves power on your Ellipsis device and is turned on by default.
Extend Battery Life - Ellipsis® Kids
[Device-Specific Instructions]
View Battery Status - Ellipsis® Kids
[Device-Specific Instructions]
Battery Overview - Ellipsis® Kids
[Device-Specific Instructions]
Format SD Card - Ellipsis® Kids
[Device-Specific Instructions]
View this info on memory card formatting options for your Ellipsis Kids.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Ellipsis® Kids
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis Kids Tablet with your Bluetooth device.
Verizon Ellipsis® Kids Tablet Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your Verizon Ellipsis Kids Tablet.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]

Camera, Photos & Videos

Restore and Download Photos / Videos - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to restore content on your Android tablet using Verizon Cloud.
Common Camera Settings - Ellipsis® Kids
[Device-Specific Instructions]
Here's info on common camera settings (e.g., flash, timer, etc.), for your Ellipsis Kids tablet.
Verizon Ellipsis® for Kids Tablet Simulator: Zooming In and Out of Photos
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Discover how to adjust the video setting for easy sharing in emails, social network posts and more on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Discover how to adjust the picture settings for easy sharing in emails, social network posts and more on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Recording a Video
[Interactive Simulation]
Discover how to record a video using your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Zooming In and Out for Video
[Interactive Simulation]
Learn how to zoom in and out while video recording on your Verizon Ellipsis Kids Tablet.
View Media via External Display - Ellipsis® Kids
[Device-Specific Instructions]
To view your tablet's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Pictures / Videos - Ellipsis® Kids
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Back Up Contacts - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to back up your contacts on your Android tablet.
Add a Contact - Ellipsis® Kids
[Device-Specific Instructions]
Delete a Contact - Ellipsis® Kids
[Device-Specific Instructions]
Edit a Contact - Ellipsis® Kids
[Device-Specific Instructions]
Export Contacts to SD Card - Ellipsis® Kids
[Device-Specific Instructions]
Link / Unlink Contacts - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis Kids Tablet.
View Contact Sync Source - Ellipsis® Kids
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Ellipsis® Kids
[Device-Specific Instructions]
Manage Data Usage - Ellipsis® Kids
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Restrict Data Usage by App - Ellipsis® Kids
[Device-Specific Instructions]
Turn Data On / Off - Ellipsis® Kids
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Water Damage - Ellipsis
[Device-Specific Instructions]
Here's how to help determine if your Ellipsis has liquid damage.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View Device Info - Ellipsis® Kids
[Device-Specific Instructions]
View MAC Address - Ellipsis® Kids
[Device-Specific Instructions]
View Phone Number - Ellipsis® Kids
[Device-Specific Instructions]
View SIM Card Number - Ellipsis® Kids
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Airplane Mode - Ellipsis® Kids
[Device-Specific Instructions]
Adjust Brightness Settings - Ellipsis® Kids
[Device-Specific Instructions]
Adjust Display Settings - Ellipsis® Kids
[Device-Specific Instructions]
Adjust Font Settings - Ellipsis® Kids
[Device-Specific Instructions]
Date and Time Settings - Ellipsis® Kids
[Device-Specific Instructions]
Language Selection - Ellipsis® Kids
[Device-Specific Instructions]
Set Up Printing - Ellipsis® Kids
[Device-Specific Instructions]
Touch Screen Settings - Ellipsis® Kids
[Device-Specific Instructions]
Turn Data On / Off - Ellipsis® Kids
[Device-Specific Instructions]
USB Debugging Mode - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Verizon Ellipsis Kids Tablet to change alert sounds, turn off GPS and more.
Verizon Ellipsis® Kids Tablet Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Verizon Ellipsis Kids Tablet by adjusting the screen timeout.
Verizon Ellipsis® Kids Tablet Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Verizon Ellipsis Kids Tablet to Airplane mode.
Vibrate Mode - Ellipsis® Kids
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Corporate Email (Exchange ActiveSync®) Server Settings - Ellipsis® Kids
[Device-Specific Instructions]
If you need to update the work email password/server settings for your Ellipsis Kids, view this info.
Delete Email Messages - Ellipsis® Kids
[Device-Specific Instructions]
Perform a Gmail™ Sync - Ellipsis® Kids
[Device-Specific Instructions]
If your Google email, contacts, calendar, etc. aren't syncing, view this info.
Remove Gmail™ Account - Ellipsis® Kids
[Device-Specific Instructions]
Reply to an Email Message - Ellipsis® Kids
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
Verizon Ellipsis® Kids Tablet Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Verizon Ellipsis Kids Tablet.
View Email Messages - Ellipsis® Kids
[Device-Specific Instructions]

Find My Phone

Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Turn GPS Location On / Off - Ellipsis® Kids
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Access Notification Panel - Ellipsis® Kids
[Device-Specific Instructions]
Add Folders to Home Screen - Ellipsis® Kids
[Device-Specific Instructions]
Add Widgets to Home Screen - Ellipsis® Kids
[Device-Specific Instructions]
Rename Home Screen Folder - Ellipsis® Kids
[Device-Specific Instructions]
Set Wallpaper - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis Kids Tablet to help organize your apps.
Verizon Ellipsis® Kids Tablet Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Verizon Ellipsis Kids Tablet for quick access to them.
Verizon Ellipsis® Kids Tablet Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your Verizon Ellipsis Kids Tablet.
View Home Screen Panels - Ellipsis® Kids
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Configure Broadcast Settings - Mobile Hotspot - Ellipsis® Kids
[Device-Specific Instructions]
If you're having issues connecting to the Mobile Hotspot on your Ellipsis Kids, view this info.
Mobile Hotspot Settings - Ellipsis® Kids
[Device-Specific Instructions]
To configure Mobile Hotspot settings (e.g., password, allowed devices, etc.), view this info.
Verizon Ellipsis® Kids Tablet Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Verizon Ellipsis Kids Tablet as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Verizon Ellipsis® Kids Tablet Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis Kids Tablet, so it's easy to find later.
Verizon Ellipsis® Kids Tablet Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis Kids Tablet.
Web Browser - Ellipsis® Kids
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Kid Mode (Zoodles)

Kid Mode (Zoodles®) - Ellipsis® Kids
[Device-Specific Instructions]
Sign In / Out - Kid Mode (Zoodles®) - Ellipsis® Kids
[Device-Specific Instructions]
Here's how to change from standard mode to kid mode on your Ellipsis Kids.
Verizon Ellipsis® Kids Tablet Simulator: Setting Up Kid Mode
[Interactive Simulation]
Learn how to switch to and set up Kid mode on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Switching Back to Standard Mode
[Interactive Simulation]
Discover how to switch back to Standard mode after being in Kid mode on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Using Kid Mode
[Interactive Simulation]
A visual guide for using Kid mode on your Verizon Ellipsis Kids Tablet.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Verizon Ellipsis® Kids Tablet Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Verizon Ellipsis Kids Tablet.

Lock, Unlock, Password & Security

Turn Off Screen Lock - Ellipsis® Kids
[Device-Specific Instructions]
Change Device Password - Ellipsis® Kids
[Device-Specific Instructions]
To change the method used to lock or unlock your Ellipsis Kids, view this info.
Set Up Face Recognition - Ellipsis® Kids
[Device-Specific Instructions]
Set Up Screen Lock - Ellipsis® Kids
[Device-Specific Instructions]
Unlock Screen - Ellipsis® Kids
[Device-Specific Instructions]
To unlock the screen on your Ellipsis Kids tablet, check out this info.
Verizon Ellipsis® Kids Tablet Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis Kids Tablet to help protect your private information.
Verizon Ellipsis® Kids Tablet Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Verizon Ellipsis Kids Tablet.

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Insert SD Card - Ellipsis® Kids
[Device-Specific Instructions]
Check Memory - Ellipsis® Kids
[Device-Specific Instructions]
Remove SD Card - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to put a microSD card into your Verizon Ellipsis Kids Tablet to add memory for photos, videos, music, documents and more.
Verizon Ellipsis® Kids Tablet Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to take a microSD card out of your Verizon Ellipsis Kids Tablet to easily transfer content saved on your microSD card to another device.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Move Music Files to Device - Ellipsis® Kids
[Device-Specific Instructions]

Navigating & Multitasking

Verizon Ellipsis® Kids Tablet Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Verizon Ellipsis Kids Tablet.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - Ellipsis® Kids
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Verizon Ellipsis Kids Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Factory Data Reset (Powered On) - Ellipsis® Kids
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - Ellipsis® Kids
[Device-Specific Instructions]
To view the software version your Ellipsis Kids is running, check out this info.

SIM Card

4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Modify SIM PIN - Ellipsis® Kids
[Device-Specific Instructions]
Unblock SIM PIN - Ellipsis® Kids
[Device-Specific Instructions]
If your SIM PIN is blocked, here's info on how to unblock it.
Export Contacts to SD Card - Ellipsis® Kids
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Insert SIM Card - Ellipsis® Kids
[Device-Specific Instructions]
Remove SIM Card - Ellipsis® Kids
[Device-Specific Instructions]
Turn SIM PIN On / Off - Ellipsis® Kids
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to put a micro SIM card into your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to take a micro SIM card out of your Verizon Ellipsis Kids Tablet.
View SIM Card Number - Ellipsis® Kids
[Device-Specific Instructions]

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Verizon Ellipsis® Kids Tablet Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Verizon Ellipsis Kids Tablet.
Verizon Ellipsis® Kids Tablet Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Verizon Ellipsis Kids Tablet to help protect your account.
Verizon Ellipsis® Kids Tablet Simulator: Posting Status Updates and Photos to Facebook®
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Verizon Ellipsis Kids Tablet.

Sounds, Volume & Audio

Volume Controls - Ellipsis® Kids
[Device-Specific Instructions]
Set Ringtones - Ellipsis® Kids
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Cut, Copy and Paste Text - Ellipsis® Kids
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Verizon Ellipsis® Kids Tablet Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Verizon Ellipsis Kids Tablet.

TV

Wireless Display - Ellipsis® Kids
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

Verizon Ellipsis® Kids Tablet Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis Kids Tablet.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Remove Wi-Fi Connection - Ellipsis® Kids
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Ellipsis® Kids
[Device-Specific Instructions]
Access Wi-Fi Direct - Ellipsis® Kids
[Device-Specific Instructions]
Add a Wi-Fi Network - Ellipsis® Kids
[Device-Specific Instructions]
Network Mode Settings - Ellipsis® Kids
[Device-Specific Instructions]
Tethered Modem Connection - Ellipsis® Kids
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Verizon Ellipsis® Kids Tablet Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis Kids Tablet to connect to a Wi-Fi network, so you can access the Internet without using data.
View Signal Strength - Ellipsis® Kids
[Device-Specific Instructions]

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