Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L

Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L Prepaid.
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Activation, Setup & User Guides

Activating Your Prepaid Jetpack
[How to Use Guide]
Setup guide for the prepaid jetpack device
Activating Your 4G LTE Mobile Hotspot
[How to Use Guide]
Learn how to activate your 4G LTE Mobile Hotspot.
Initial Activation and Setup - Verizon Jetpack 4G LTE Mobile HotSpot - MiFi 4510L
[Device-Specific Instructions]
This provides initial activation/setup options for your Jetpack 4G LTE Mobile HotSpot MiFi 4510L. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Activating Your 4G LTE USB Modem
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE USB modem.
Activation and Shipping Guide: 4G LTE™ Verizon Jetpack®
[How to Use Guide]
Instructions on activating a replacement 4G LTE Verizon Jetpack and shipping your defective device back to us.
Activation and Shipping Guide: 4G LTE™ USB Modem
[How to Use Guide]
Instructions on activating a replacement 4G LTE USB Modem and shipping your defective device back to us.

Basics

What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26

Data

Set Up Metered Connection - Windows® 10
[Device-Specific Instructions]

Device Settings

Access Administration Page - Verizon Jetpack® 4G LTE Mobile HotSpot - MiFi® 4510L
[Device-Specific Instructions]
To navigate to the admin page or if you've forgotten the admin password for your Jetpack 4G LTE Mobile HotSpot MiFi 4510L, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....

Lock, Unlock, Password & Security

Change the Administration Password - Verizon Jetpack® 4G LTE Mobile HotSpot - MiFi® 4510L
[Device-Specific Instructions]
If you want to change the password used to connect to your Jetpack 4G LTE Mobile HotSpot MiFi 4510L, this shows you how. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Operating System & Software

Software Update: Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L.
Update Firmware - Verizon Jetpack 4G LTE Mobile HotSpot - MiFi 4510L
[Device-Specific Instructions]
To update the software on your Jetpack 4G LTE Mobile HotSpot MiFi 4510L, which is a good first troubleshooting step, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Are there software updates for jetpacks?
[Community]
Are there software updates for jetpack?
How do I get my mi-fi 4510L to update?
[Community]
I have reactivated my hotspot 4510L and it working great.This is not a high priority concern of mine but I thoughtit was a good question to ask on this Jetpack user forum. I decided to login as admin on the hotspot's local configurationpage and noticed that a mandatory update had failed. Should Itry...
How do I stop WIndows 10 forced update downloads?
[Community]
I have to ration my use of my 6620L Jetpack, or go over our usage allotment.  My limited reading of information about Windows 10 indicates that it forces downloads of Windows updates; I want to avoid these downloads when using our Jetpack. If there is one address Microsoft uses for updates,...
My device is stuck in update mode even though the update is finished. What should I do?
[Community]
I have a Mifi 4260L that when connecting to the internet the other day, the Mifi page came up and said "Download of software completed" and the only option is to install the update.  However this did nothing every time, even letting it sit there to "install".  So I did the manual firmware update...
Where can I find software updates for a MiF4620L?
[Community]
Does anyone know the live link for SW upgrade for the MiFi4620L Jetpack?  The links provided by the Verizon website are dead.
Why can't I log in to my Mi-Fi Settings webpage after an update?
[Community]
The admin password is still the same, but when I click on the Login button on vz.hotspot/index.html, nothing happens, not even an error message. I've tried Firefox 25.0.1 and Opera 15. I also popped the device's battery. I've thought of doing a factory reset, thus setting it back to the default passwords,...
Why does my 4620L spontaneous power-off?
[Community]
HiI'm using a 4620L at a remote site in an always-on setting.  I have it set to "never" turn off, and I have a device connected to the 4620L that regularly connects to the internet (say every 60 to 120 seconds).    Ever since the firmware update in early December, it is experiencing...
Why should I update my device?
[Community]
What does it fix?  Anything the works today won't work after upgrade? Anything work better?

SIM Card

Insert the SIM Card - Verizon Jetpack® 4G LTE Mobile HotSpot - MiFi® 4510L
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned)or having connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Remove the SIM Card - Verizon Jetpack® 4G LTE Mobile HotSpot - MiFi® 4510L
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned) or having connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Wi-Fi & Network

Prepaid Mobile Broadband FAQs
[FAQs]
Learn about your options for connecting data-only devices to the Verizon Wireless network with no long-term contract.
Add a Wi-Fi Network - Windows® 10
[Device-Specific Instructions]
Edit Access Point Name (APN) - Verizon Jetpack® 4G LTE Mobile Hotspot - MiFi® 4510L
[Device-Specific Instructions]
To configure the APNs your Verizon Jetpack 4G LTE Mobile Hotspot - MiFi 4510L can use, view this info.
Forget Wi-Fi Connection - Windows® 10
[Device-Specific Instructions]

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