Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
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Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
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Samsung Galaxy S8
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Moto Z Play Droid Edition
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Google Pixel
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Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
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Samsung Galaxy J3 (2016)
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Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Google Pixel XL
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
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LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
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LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
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GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
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DROID MAXX 2
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LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
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LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
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Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
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HTC One M9
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Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
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Sony Xperia® Z3v
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Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
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ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
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Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
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LG G Pad™ X8.3
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Nokia Lumia 822
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Motorola RAZR V3m
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Moto X™ by Motorola
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LG Revere® 2
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Arlo Go
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Cadence by Kyocera
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Nokia Lumia Icon
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Dell™ Vostro™ V13 Laptop
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Ellipsis® Kids
Spartan GoCam™
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Lancet™ for Android™
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Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
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Verizon Wireless USB720 Modem
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Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
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DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
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Pantech Hotshot™
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Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
2018 Camry by Toyota
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Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
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Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
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Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
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Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
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Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
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Verizon Wireless USB727 Modem
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Lucid™ by LG
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HP Spectre x2
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Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
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LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
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Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
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Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
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Motorola V325i
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Nokia 2285
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Nokia 6015i Prepaid
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LG V
Nokia 2705 Shade™
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LG VX6000
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Compaq® Mini CQ10-688nr Netbook
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Samsung SCH-u550
HP® Mini 311-1037NR Netbook
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Nokia 3589i
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Verizon Wireless PN-300
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Motorola V325xi
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Nokia 6236i
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Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Jest™
Motorola V60p
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™

Verizon Up Program Terms

In these Up Program Terms, you'll find important information about Up, including our ability to make changes to Up or the Up Program Terms.

We, our or us refers to Verizon Wireless. You or your refers to you.

By enrolling in Verizon Up ("Up"), you are accepting the Up Program Terms, and agree that you

  1. Are at least 18 years old
  2. Read and understood these Program Terms
  3. Enrolled in Verizon Selects
  4. Are able to download the new My Verizon App on your mobile device
  5. Are a resident of the United States (excluding the US territories of Guam, Puerto Rico, and the Virgin Islands)

The Up Program is separate from any other rewards or loyalty program previously or currently offered by Verizon Wireless, and is subject to the Verizon Wireless Customer Agreement. Any other rewards or loyalty program is governed by terms of that program. These Program Terms and the documents it incorporates form the entire agreement between us with respect to the Up Program.

Overview of Up:

Up is a credit-based loyalty program operated by us where you can earn credits by paying for Verizon Wireless services and products that are billed to your Verizon Account. See How To Earn Credits for more details. Up credits can be redeemed for rewards using the My Verizon app. Any information collected by us based on your participation in Up is governed by the Verizon Privacy Policy.

Eligibility for Up

To enroll in Up, you must join Verizon Selects, which personalizes marketing you may receive from Verizon and other companies by using information about your use of our products and services including location, web browsing, and app usage. There are no additional fees to be part of Up and membership is available to consumer postpaid accounts in good standing with a My Verizon account on your mobile device. More information on the program is available on our website, www.verizonwireless.com/verizonup.

Managing Your Account:

You can view your credits balance and available rewards and manage your Up account from the My Verizon App. By enrolling in Up, you agree that we may send you information about Up via email, mail, text or push notifications through the My Verizon app on your mobile device. All members on the Up account can view the Up credits balance and rewards available, but only Account Owners or Account Managers can use credits to claim rewards. All Up members may receive unexpected rewards that do not require a credit to claim.

How to Earn Credits

You will earn a credit when you've paid $300 for eligible Verizon Wireless products and services (excluding governmental taxes and fees, and Verizon Wireless surcharges) on your Verizon Wireless bill. Credits may take up to 5 days after bill payment before appearing in your Up account. You have sixty (60) days to redeem a credit for a reward or the credit will expire. If your bill payment fails or if we credit your account, we may deduct credits or rewards from your Up account, or it may take longer to earn new credits. Your Up account may not exceed 10 credits at any given time. You will stop earning additional credits until your Up credit balance falls below 10 credits. Credits have no fixed or cash value and can only be used to claim rewards. Credits earned may not be sold or transferred to another Verizon Wireless account. Check your Up account for details about expiration dates that may apply to credits and rewards.

Rewards

Each reward will have its own terms that apply, which may include an expiration date or require you to share information with the company offering the reward. Rewards will be personalized based on information we have about you. This could include Verizon Selects program categories (if you are enrolled in Selects) as well as information about your Verizon products and services, and your use of the Up program. We are not responsible for any content or rewards provided by any rewards partner. The information provided to the rewards partner to claim or use a reward is subject to the privacy policy of the rewards partner. When you claim and use a reward, you release Verizon Wireless and all of its affiliates from liability for your use of the credit, for the reward and how you use it, and for your participation in Up.

Super Tickets:

Super Tickets are tickets made available to Up members for certain entertainment and sporting events located around the country. Super Tickets can also include special access to rewards that are limited in quantity. An Account Owner or Account Manager may redeem Up credits for Super Tickets. Super Tickets are released at prescheduled times and available in limited quantities while supplies last.

You and any guest attending a Super Ticket event must be 18 or older, or must be accompanied by an adult. Must be 21 or over to drink alcohol. Super Tickets have no cash value or equivalent, and may not be exchanged, transferred, resold, or substituted for cash, merchandise or services. If, after claiming the Super Ticket, the Super Ticket becomes unavailable, we, in our sole discretion, may substitute a Super Ticket of similar value. Transportation to/from the event is not included. Event date and times, and seating are determined at our sole discretion and are subject to change. If you or your guest cannot attend on the specified event date, the Super Ticket is forfeited. We are not liable for replacing any lost, mutilated or stolen tickets, or event passes, or Reward codes. In the event that the event, or any events in connection with it, do not take place as scheduled, or are cancelled for any reason, including due to Acts of God (such as, but not limited to, fires, explosions, earthquakes, and floods), acts of terrorism, civic disturbances, work stoppage or any other natural disaster, that portion of the Super Ticket will not be offered and no additional substitution or compensation will be provided. Any applicable federal, state and/or local income and other taxes on the Super Ticket are your sole responsibility. We may be required to report taxable amounts to the appropriate taxing authority.

You and your guest agree to comply with all applicable venue regulations and the ticket back language. We and the venue reserve the right to deny entry to, or remove you and your guest from the venue if you or your guest engage in disruptive behavior with no further compensation or liability of any kind to you or your guest (as applicable). Neither we nor the venue shall have any responsibility or liability whatsoever for any property loss, damage, personal injury, or death, in connection with any Super Ticket provided as part of the Up program and/or any person's participation in the event or related events. Use of the Super Ticket and/or attendance at the event and related events constitutes your permission for us and our agencies to use yours or your guest's name, comments and/or likenesses and photos in advertisements and social media for purposes of advertising and trade without further compensation to you or your guest, unless prohibited by law.

Termination or Changes to Your Up Account

If you terminate your Verizon Wireless Account, your Up account will be closed and you will forfeit any credits and rewards in your Up account. We may monitor Up Accounts and member activity for compliance with the Program Terms. We can suspend or terminate your Up Account at any time. You may lose points or credits in your Up account if your Verizon Wireless account status changes, you fail to make payments on your Verizon Wireless account, we suspect fraudulent activity, or we makes changes to the Up program. We may change these Program Terms at any time. You may access the Program Terms on the My Verizon App to review changes to Up or the Program Terms. If you continue to remain in Up after the program or Program Terms change, it means you are accepting the changes to Up and the Program Terms.

Limitation of Liability

Both of us agree to limit claims against each other for damages or other monetary relief to direct damages. This limitation and waiver will apply regardless of the theory of liability. This limitation of liability also applies if you bring a claim against the companies offering rewards, to the extent we would be required to indemnify those companies against any claims. You agree we aren't responsible for problems caused by the company providing the reward or the event sponsor, you, others, or by any act of God.

Additional Questions and Concerns:

  1. Please review our Verizon Up FAQs from our website, verizonwireless.com/verizonup
  2. For support, call us at 1-866-800-9683.

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