Select Your Device
Apple® iPhone® 6 Plus
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Stylo™ 2 V
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LG Exalt® LTE
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Hum+ by Verizon
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Verizon 4G LTE Broadband Router
Microsoft Lumia 735
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Verizon LTE Internet and Home Phone
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LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
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Ellipsis® Jetpack® MHS800L
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DuraXV
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Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
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BlackBerry Classic
Ellipsis™ Jetpack® MHS815L
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LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
Moto G™ by Motorola
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
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Samsung Galaxy Tab® 2 (7.0)
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ASUS ZenPad™ Z8s
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Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
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Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
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Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
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Nokia Lumia 928
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LG Exalt™II
DROID X by MOTOROLA
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
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Ellipsis® Kids
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Yealink One TalkSM IP DECT Phone Bundle
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LG 4G LTE USB Modem VL600
G Pad™ 10.1 LTE
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LG Terra™
HP Elite x2 1012
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DROID RAZR MAXX HD by MOTOROLA
LG VX8300
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LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
DROID INCREDIBLE 2 by HTC
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Nexus 6
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HTC One® (M8) for Windows®
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Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
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Verizon Ellipsis® 10 HD
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Lancet™ for Android™
LG Optimus Zone™ 2 Prepaid
LG VX5500
Nokia Lumia 2520
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Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Perception™
BlackBerry® Curve™ 9370 smartphone
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Lucid™3 by LG
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Hydro ELITE by KYOCERA
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LG Optimus Exceed™ 2
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Enact™ by LG
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DROID BIONIC by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
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Google Nexus 7
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Spectrum™ 2 by LG
HTC One® remix
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Casio G'zOne Ravine® 2 Non-Camera
LG Voyager™
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Verizon Wireless CDM8975
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LG VX3200
HP Spectre x2
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Motorola MOTO™ VU204
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Motorola V325i
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LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Gateway® LT2016u Netbook
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Luge™ by Motorola Prepaid
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
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Motorola W315
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Samsung SCH-u550
Verizon XU870 Global ExpressCard®
Samsung SCH-a630
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Verizon Wireless PN-300
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HP® Mini 1151NR Netbook
LG Optimus Exceed™
BlackBerry® Tour™ 9630 smartphone
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Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
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THUNDERBOLT™ by HTC
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Nokia 6205
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Samsung SCH-a650
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Intuition™ by LG
Motorola C333
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Verizon Wireless V620
Jest™
Windows Phone 8X by HTC
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Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
BlackBerry® Curve™ 9310 smartphone
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HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
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DROID ERIS by HTC
DROID 2 by MOTOROLA
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BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
DROID PRO by MOTOROLA

Verizon Up Program Terms

In these Up Program Terms, you'll find important information about Up, including our ability to make changes to Up or the Up Program Terms.

We, our or us refers to Verizon Wireless. You or your refers to you.

By enrolling in Verizon Up ("Up"), you are accepting the Up Program Terms, and agree that you

  1. Are at least 18 years old
  2. Read and understood these Program Terms
  3. Enrolled in Verizon Selects
  4. Are able to download the new My Verizon App on your mobile device
  5. Are a resident of the United States (excluding the US territories of Guam, Puerto Rico, and the Virgin Islands)

The Up Program is separate from any other rewards or loyalty program previously or currently offered by Verizon Wireless, and is subject to the Verizon Wireless Customer Agreement. Any other rewards or loyalty program is governed by terms of that program. These Program Terms and the documents it incorporates form the entire agreement between us with respect to the Up Program.

Overview of Up:

Up is a credit-based loyalty program operated by us where you can earn credits by paying for Verizon Wireless services and products that are billed to your Verizon Account. See How To Earn Credits for more details. Up credits can be redeemed for rewards using the My Verizon app. Any information collected by us based on your participation in Up is governed by the Verizon Privacy Policy.

Eligibility for Up

To enroll in Up, you must join Verizon Selects, which personalizes marketing you may receive from Verizon and other companies by using information about your use of our products and services including location, web browsing, and app usage. There are no additional fees to be part of Up and membership is available to consumer postpaid accounts in good standing with a My Verizon account on your mobile device. More information on the program is available on our website, www.verizonwireless.com/verizonup.

Managing Your Account:

You can view your credits balance and available rewards and manage your Up account from the My Verizon App. By enrolling in Up, you agree that we may send you information about Up via email, mail, text or push notifications through the My Verizon app on your mobile device. All members on the Up account can view the Up credits balance and rewards available, but only Account Owners or Account Managers can use credits to claim rewards. All Up members may receive unexpected rewards that do not require a credit to claim.

How to Earn Credits

You will earn a credit when you've paid $300 for eligible Verizon Wireless products and services (excluding governmental taxes and fees, and Verizon Wireless surcharges) on your Verizon Wireless bill. Credits may take up to 5 days after bill payment before appearing in your Up account. You have sixty (60) days to redeem a credit for a reward or the credit will expire. If your bill payment fails or if we credit your account, we may deduct credits or rewards from your Up account, or it may take longer to earn new credits. Your Up account may not exceed 10 credits at any given time. You will stop earning additional credits until your Up credit balance falls below 10 credits. Credits have no fixed or cash value and can only be used to claim rewards. Credits earned may not be sold or transferred to another Verizon Wireless account. Check your Up account for details about expiration dates that may apply to credits and rewards.

Rewards

Each reward will have its own terms that apply, which may include an expiration date or require you to share information with the company offering the reward. Rewards will be personalized based on information we have about you. This could include Verizon Selects program categories (if you are enrolled in Selects) as well as information about your Verizon products and services, and your use of the Up program. We are not responsible for any content or rewards provided by any rewards partner. The information provided to the rewards partner to claim or use a reward is subject to the privacy policy of the rewards partner. When you claim and use a reward, you release Verizon Wireless and all of its affiliates from liability for your use of the credit, for the reward and how you use it, and for your participation in Up.

Super Tickets:

Super Tickets are tickets made available to Up members for certain entertainment and sporting events located around the country. Super Tickets can also include special access to rewards that are limited in quantity. An Account Owner or Account Manager may redeem Up credits for Super Tickets. Super Tickets are released at prescheduled times and available in limited quantities while supplies last.

You and any guest attending a Super Ticket event must be 18 or older, or must be accompanied by an adult. Must be 21 or over to drink alcohol. Super Tickets have no cash value or equivalent, and may not be exchanged, transferred, resold, or substituted for cash, merchandise or services. If, after claiming the Super Ticket, the Super Ticket becomes unavailable, we, in our sole discretion, may substitute a Super Ticket of similar value. Transportation to/from the event is not included. Event date and times, and seating are determined at our sole discretion and are subject to change. If you or your guest cannot attend on the specified event date, the Super Ticket is forfeited. We are not liable for replacing any lost, mutilated or stolen tickets, or event passes, or Reward codes. In the event that the event, or any events in connection with it, do not take place as scheduled, or are cancelled for any reason, including due to Acts of God (such as, but not limited to, fires, explosions, earthquakes, and floods), acts of terrorism, civic disturbances, work stoppage or any other natural disaster, that portion of the Super Ticket will not be offered and no additional substitution or compensation will be provided. Any applicable federal, state and/or local income and other taxes on the Super Ticket are your sole responsibility. We may be required to report taxable amounts to the appropriate taxing authority.

You and your guest agree to comply with all applicable venue regulations and the ticket back language. We and the venue reserve the right to deny entry to, or remove you and your guest from the venue if you or your guest engage in disruptive behavior with no further compensation or liability of any kind to you or your guest (as applicable). Neither we nor the venue shall have any responsibility or liability whatsoever for any property loss, damage, personal injury, or death, in connection with any Super Ticket provided as part of the Up program and/or any person's participation in the event or related events. Use of the Super Ticket and/or attendance at the event and related events constitutes your permission for us and our agencies to use yours or your guest's name, comments and/or likenesses and photos in advertisements and social media for purposes of advertising and trade without further compensation to you or your guest, unless prohibited by law.

Termination or Changes to Your Up Account

If you terminate your Verizon Wireless Account, your Up account will be closed and you will forfeit any credits and rewards in your Up account. We may monitor Up Accounts and member activity for compliance with the Program Terms. We can suspend or terminate your Up Account at any time. You may lose points or credits in your Up account if your Verizon Wireless account status changes, you fail to make payments on your Verizon Wireless account, we suspect fraudulent activity, or we makes changes to the Up program. We may change these Program Terms at any time. You may access the Program Terms on the My Verizon App to review changes to Up or the Program Terms. If you continue to remain in Up after the program or Program Terms change, it means you are accepting the changes to Up and the Program Terms.

Limitation of Liability

Both of us agree to limit claims against each other for damages or other monetary relief to direct damages. This limitation and waiver will apply regardless of the theory of liability. This limitation of liability also applies if you bring a claim against the companies offering rewards, to the extent we would be required to indemnify those companies against any claims. You agree we aren't responsible for problems caused by the company providing the reward or the event sponsor, you, others, or by any act of God.

Additional Questions and Concerns:

  1. Please review our Verizon Up FAQs from our website, verizonwireless.com/verizonup
  2. For support, call us at 1-866-800-9683.

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