Wear24™ - Support Overview

Find support and online tools for your Verizon Wear24.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
Samsung Smooth™
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6
G7 ThinQ
Samsung Galaxy Tab® 4
Motorola V325xi

Activation, Setup & User Guides

Activate Data Service - Wear24™
[Device-Specific Instructions]
Here's how to activate data service on your Wear24.
Remove Gmail™ Account - Wear24™
[Device-Specific Instructions]
Set Up Device - Wear24™
[Device-Specific Instructions]
Wear24 Quick Reference Guide (PDF)
This Wear24 quick reference guide shows you how to set up your watch, make calls, answer calls, and basic use.
Wear24 User Guide (PDF)
This Wear24 User Guide can help you get the most out of your device, like charging, pairing, personalizing, setting up calling on your watch, and advanced use.

Alerts & Reminders

Manage Alerts / Notifications - Wear24™
[Device-Specific Instructions]


Delete Carrier Profile - Wear24™
[Device-Specific Instructions]
Disable Carrier Profile - Wear24™
[Device-Specific Instructions]
Download Carrier Profile - Wear24™
[Device-Specific Instructions]
Enable Carrier Profile - Wear24™
[Device-Specific Instructions]

Battery & Power

Battery Overview - Wear24™
[Device-Specific Instructions]
Charge the Device - Wear24™
[Device-Specific Instructions]
Extend Battery Life - Wear24™
[Device-Specific Instructions]


Bluetooth® Discovery Mode - Wear24™
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Wear24™
[Device-Specific Instructions]

Calling & Dialing

Answer a Call - Wear24™
[Device-Specific Instructions]
Call History - Wear24™
[Device-Specific Instructions]
Call a Number - Wear24™
[Device-Specific Instructions]
Calling Setup - Wear24™
[Device-Specific Instructions]
Redial - Wear24™
[Device-Specific Instructions]


View Contacts - Wear24™
[Device-Specific Instructions]


Activate Data Service - Wear24™
[Device-Specific Instructions]
Here's how to activate data service on your Wear24.
Data Roaming - Wear24™
[Device-Specific Instructions]
Manage Data Usage - Wear24™
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Turn Data On / Off - Wear24™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Wear24™
[Device-Specific Instructions]

Device ID & Info

Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View Device Info - Wear24™
[Device-Specific Instructions]
View Phone Number - Wear24™
[Device-Specific Instructions]
View SIM Card Number - Wear24™
[Device-Specific Instructions]

Device Settings

Airplane Mode - Wear24™
[Device-Specific Instructions]
Display Settings - Wear24™
[Device-Specific Instructions]


Compose and Send Email Message - Wear24™
[Device-Specific Instructions]
Reply to an Email Message - Wear24™
[Device-Specific Instructions]

GPS & Location Based Services

Turn GPS Location On / Off - Wear24™
[Device-Specific Instructions]

Home Screen

Access Notification Panel - Wear24™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Change Device Password - Wear24™
[Device-Specific Instructions]
Change Permissions - Wear24™
[Device-Specific Instructions]
Set Up Screen Lock - Wear24™
[Device-Specific Instructions]
Turn Off Screen Lock - Wear24™
[Device-Specific Instructions]
Unlock Screen - Wear24™
[Device-Specific Instructions]
To unlock the screen on your watch, check out this info.


Check Memory - Wear24™
[Device-Specific Instructions]

Near Field Communication (NFC)

Turn NFC On / Off - Wear24™
[Device-Specific Instructions]
Here's how to turn NFC on or off on the Wear 23.

Operating System & Software

Factory Data Reset (Powered Off) - Wear24™
[Device-Specific Instructions]
Factory Data Reset (Powered On) - Wear24™
[Device-Specific Instructions]
Install Device Software Update - Wear24™
[Device-Specific Instructions]
View Software Version - Wear24™
[Device-Specific Instructions]
Wear24 Software Update
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.

SIM Card

Insert SIM Card - Wear24™
[Device-Specific Instructions]
Modify SIM PIN - Wear24™
[Device-Specific Instructions]
Remove SIM Card - Wear24™
[Device-Specific Instructions]
Turn SIM PIN On / Off - Wear24™
[Device-Specific Instructions]
Unblock SIM PIN - Wear24™
[Device-Specific Instructions]
View SIM EID Number - Wear24™
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtones - Wear24™
[Device-Specific Instructions]
Vibrate Mode - Wear24™
[Device-Specific Instructions]
Volume Controls - Wear24™
[Device-Specific Instructions]

Status Indicators/Lights

View Signal Strength - Wear24™
[Device-Specific Instructions]
Here's how to view signal strength on the Wear24 smartwatch.

Text & Multimedia Messaging

Create and Send a Text Message - Wear24™
[Device-Specific Instructions]
View Text Messages - Wear24™
[Device-Specific Instructions]

Visual & Hearing Accessibility

Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.

Wi-Fi & Network

Add Wi-Fi Network - Wear24™
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Wear24™
[Device-Specific Instructions]
Remove Wi-Fi Connection - Wear24™
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Wear24™
[Device-Specific Instructions]

Still Have Questions?

Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.