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LG VX8300 - Support Overview

Find device-specific support and online tools for your LG VX8300.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Take and Send a Video to Online Album - LG VX8300

Here's how to take and send a video to an online album (e.g., Verizon Cloud) using your LG VX8300.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - LG VX8300

Here's how to insert / remove the battery for your LG VX8300.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

View Battery Info - LG VX8300

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG VX8300.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth® Discovery Mode - LG VX8300

To make your LG VX8300 visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Ensure the Bluetooth Device is Compatible with the Bluetooth Handheld

Check out this info on Bluetooth device compatibility.

Send Contact via Bluetooth® - LG VX8300

Here's how to send a contact on your VX8300 via Bluetooth.

Turn Bluetooth® On / Off - LG VX8300

Here's how to turn Bluetooth for your LG VX8300 on or off.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG VX8300

Here's how to dial a number on your VX8300.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Restriction Settings - LG VX8300

To allow or restrict access to services on your LG VX8300, view this info.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Standalone Mode On / Off - LG VX8300

To turn Verizon network services on/off or if they aren't functioning on your LG VX8300, view this info.

Voice Activated Dialing - LG VX8300

Here's how to use the voice-activated dialing feature on your LG VX8300.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Move Pictures / Videos to SD / Memory Card - LG VX8300

Here's how to move pictures / videos from internal storage on your LG VX8300 to an SD / memory card.

Record and Send Video via Messaging - LG VX8300

Here's how to record and send a video using your LG VX8300.

Send an Existing Picture to Online Album - LG VX8300

Here's how to send an existing picture to an online album (e.g., Verizon Cloud) on your LG VX8300.

Send an Existing Video to Online Album - LG VX8300

Here's how to send a saved video on your LG VX8300 to Verizon Cloud.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - LG VX8300

Here's how to take picture with your LG VX8300 and send it to online storage.

Take and Send a Picture via Messaging - LG VX8300

Here's how to take and send a picture with your LG VX8300.

Take and Send a Video to Online Album - LG VX8300

Here's how to take and send a video to an online album (e.g., Verizon Cloud) using your LG VX8300.

Computer/PC Connectivity

Delete the Dial-Up Account & Port Configuration - Macintosh® OS X V10.3 / 10.4

Here's how to delete a dial-up account from your Macintosh device.

Ensure Pictures / Videos are Transferred Correctly - LG VX8300

Here's how to transfer pictures and videos to your memory card or phone on your VX8300.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - LG VX8300

Here's how to add a contact to your LG VX8300.

Caller ID Image - LG VX8300

Here's how to set or change the image for a saved contact on your LG VX8300.

Delete a Contact - LG VX8300

Here's how to remove a contact from your LG VX8300.

Edit a Contact - LG VX8300

Here's how to edit a contact on your LG VX8300.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Restore Contacts - Backup Assistant

Here's how to restore contacts with Backup Assistant.

Send Contact via Bluetooth® - LG VX8300

Here's how to send a contact on your VX8300 via Bluetooth.

Device ID & Info

View Device ID (ESN / MEID) - LG VX8300

Here's how to view the device ID (MEID) for your LG VX8300.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

NAM Selection - LG VX8300

Here's how to switch your LG VX8300 between two different phone numbers that are programmed into it.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

System Select - LG VX8300

Here's how to change the network mode selection setting on your LG VX8300.

Turn Standalone Mode On / Off - LG VX8300

To turn Verizon network services on/off or if they aren't functioning on your LG VX8300, view this info.

Email/Gmail

Access MSN (Hotmail), Yahoo, or AOL Email Account with Mobile Web

Here's how to access an MSN (Hotmail), Yahoo, or AOL email account with Mobile Web.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

My Verizon Website - Internet Spam Blocking

Here's how to permanently block text message spam sent from email addresses, domains or text nicknames.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG VX8300

Here's how to turn GPS location for your LG VX8300 on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - LG VX8300

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG VX8300, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Lock, Unlock, Password & Security

Set Up Phone Lock - LG VX8300

Here's how to set up screen lock options on your LG VX8300.

Unlock Screen - LG VX8300

To unlock the screen on your LG VX8300, check out this info.

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - LG VX8300

To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Ensure Files are Placed in the Correct Memory Card Folder - LG VX8300

Here's how to check that files on your LG VX8300 are placed in the correct memory card folder.

Format SD / Memory Card - LG VX8300

Here's how to erase all data on the SD / memory card of your LG VX8300.

Insert SD / Memory Card - LG VX8300

Here's how to insert an SD / memory card into your LG VX8300.

Move Pictures / Videos to SD / Memory Card - LG VX8300

Here's how to move pictures / videos from internal storage on your LG VX8300 to an SD / memory card.

Moving picture files to and from the memory card - LG VX8300

Here's how to move picture to / from the memory card in your LG VX8300.

Remove SD / Memory Card - LG VX8300

Here's how to remove the SD / memory card from your LG VX8300.

Music

Ensure Music Files are Played Correctly - LG VX8300

Here's how to play music on your VX8300.

Install ActiveX® Controller for Macromedia Flash Player

Here's how to install ActiveX Controller for the Macromedia Flash Player.

Play Music Files - LG VX8300

Here's how to play music files on your LG VX8300.

Sync Music - LG VX8300

Here's how to use your computer to sync music with your LG VX8300.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

Master Reset - LG VX8300

Here's how to restore your LG VX8300 to factory default settings.

View Software Version - Older Handsets

To view the software version your Older Handsets is running, check out this info.

Sounds, Volume & Audio

Use Speakerphone - LG VX8300

To utilize the speakerphone functionality on your LG VX8300, view this info.

Volume Controls - LG VX8300

Here's how to adjust volume if your LG VX8300 doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - LG VX8300

If you're VX8300 is not receiving multimedia (picture / video) messages, view this info.

Auto Save Messages - LG VX8300

Here's how to set your VX8300 to automatically save sent messages.

Create and Send a Text Message - LG VX8300

Here's how to create and send a text message on your LG VX8300.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - LG VX8300

Here's how to delete a message on your LG VX8300.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Record and Send Video via Messaging - LG VX8300

Here's how to record and send a video using your LG VX8300.

Save a Picture / Video Message - LG VX8300

Here's how to save a picture or video file sent as a message to your LG VX8300.

Send Existing Picture via Messaging - LG VX8300

Here's how to send a saved picture from your LG VX8300 to a messaging recipient.

Send Existing Video via Messaging - LG VX8300

Here's how to send a saved video on your LG VX8300 to a messaging recipient.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Text Message Signature - LG VX8300

To add, remove or edit the text message signature on your LG VX8300, view this info.

Visual & Hearing Accessibility

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

Wallpapers/Theme

Set Wallpaper - LG VX8300

Here's how to set the Home screen image on your LG VX8300.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55