YouTube TV Offer FAQs

5G Home Internet is currently available in limited areas of Sacramento, CA; Los Angeles, CA; Houston, TX; and Indianapolis, IN. Visit Verizon 5G to enter your home address and see if 5G Home Internet service is available at your home. If 5G Home Internet is not currently available in your area, you will be able to enter your email address and your phone number so that we can notify you when 5G Home Internet comes to your area.

Sign up for Verizon 5G Home Internet and get the first month of YouTube TV™ on us and your choice of an Apple TV® or Chromecast Ultra™.

Verizon 5G Home Internet is the next generation service that provides ultrafast wireless internet to your home. With connection speeds 20 times faster than your experience with 4G, it's a faster, better way to enjoy all your devices.

Visit Verizon 5G Support for more information.

General Information

  1. What is the 5G Home Internet YouTube TV offer?

    When you order 5G Home Internet service, you will have the option to sign up for this YouTube TV offer through YouTube. The offer includes:

    • YouTube TV free for the first 1 month

      After 1 month, the form of payment you provided to YouTube at sign-up will be charged the monthly YouTube TV subscription price of $49.99/mo.
    • Your choice of Apple TV or Google Chromecast Ultra device at no charge

      The technician who installs and sets up 5G Home Internet will give you a choice of using either device with your YouTube TV subscription. The device is yours to keep at no charge. Need more than one? Get additional Google Chromecast Ultra or Apple TV devices on our website.
  2. What is YouTube TV?

    YouTube TV is a streaming service that lets you watch cable-free live TV from 70+ top networks. Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Included in your subscription: cloud DVR with no storage limits (so you can record all your favorites) and six accounts per household so you can share with your family members.

    Visit the YouTube TV website to learn more.

  3. Who is eligible for the 5G Home Internet YouTube TV offer?

    To be eligible, you must purchase Verizon 5G Home Internet service and be a new YouTube TV subscriber.

  4. How do I sign up for the 5G Home Internet YouTube TV offer?

    After you complete your order for Verizon 5G Home Internet, you'll receive a confirmation email from Verizon with a link and promotion code to sign up for YouTube TV on the YouTube TV website. 

    When signing up for YouTube TV, you will need to be signed in to your Google account and you will need to provide your zip code and a credit card or PayPal account.

  5. I lost the promotion code. Where can I find it?

    The promotion code is on the Verizon 5G Home Internet order confirmation email that you receive after completing your order for 5G Home Internet.

  6. Which devices are compatible with YouTube TV?

    • TVs: Stream YouTube TV on your TV with Google Chromecast™ or download the app on Roku, Apple TV, Android™ TV, Xbox One™ and supported Samsung, LG, and Vizio® TVs.
    • Smartphones: Android Lollipop (5.0) or later, iPhone® iOS 9.1 or later
    • Tablets: iPad® iOS 9.1 or later, Android Lollipop (5.0) or later. Note: not currently available on Google Pixel™ C devices, but this is coming soon.
    • Computer: For the best YouTube TV viewing experience, download the latest version of Chrome™.

    Visit the YouTube TV Supported Devices page for a complete list of compatible devices. More devices will be added soon.

  7. When does the YouTube TV offer end?

    To receive 1 month of YouTube TV for free, you must sign up for Verizon 5G Home Internet service between July 1, 2019 and December 31, 2019. You will receive a code to redeem the offer. The YouTube TV offer code must be redeemed by January 31, 2020

  8. What's the deadline to redeem the promotion code once the YouTube TV offer ends?

    You have until January 31, 2020 to submit your promo code to receive the YouTube TV offer.

  9. What happens to my free YouTube TV offer if I cancel the 5G Home Internet service within the first 1 month?

    If you cancel your 5G Home Internet service, your YouTube TV subscription will continue until you cancel it.

  10. Who do I contact with any other questions about the promotion?

    For questions about the Verizon 5G Home Internet YouTube TV offer, contact Verizon Wireless Customer Service.

    For billing and technical questions about the YouTube TV service, contact YouTube TV Support.

    For Chromecast Ultra help, call (800) 400-2728 or visit the Chromecast Help website.

    For Apple TV help, contact Apple Support.

  11. If I already have a YouTube TV subscription am I eligible for the 5G Home Internet YouTube TV offer?

    No, if your email address / Google account is already subscribed to YouTube TV, then you're not eligible for the 5G Home Internet YouTube TV promotion.

  12. Where will I see the YouTube TV charge on my bill?

    The YouTube TV subscription is through YouTube, not Verizon, so the subscription charge will not appear on your Verizon bill.

  13. Can I still redeem the 3-month YouTube TV offer that expired on 6/30/2019?

    Yes, if you signed up for the expired 3-month YouTube TV offer, you have until 8/15/2019 to redeem it.

  14. How do I cancel my YouTube TV membership?

    You can  cancel your YouTube TV membership in the YouTube TV app  or from a desktop computer. Visit YouTube TV Support to learn how.

  15. Can I unsubscribe from YouTube TV without cancelling my 5G Home Internet service?

    Yes, you can cancel your YouTube TV subscription while keeping your 5G Home Internet service.

  16. Apple TV, iOS and iPhone are registered trademarks of Apple Inc.
    Android is a trademark of Google, Inc.
    ©2019 Samsung Electronics America, Inc. Samsung is a trademark of Samsung Electronics Co., Ltd.
    LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
    Xbox One is a trademark of Microsoft Corporation in the United States and/or other countries.