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Accessories FAQs
Information about accessories from Verizon Wireless.
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Video:
How to Activate Your Device
(length: 3:07)
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
Video:
What is Verizon Cloud?
(length: 2:12)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Video:
How to Swap Phones on Your Account
(length: 1:54)
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Set Up Device - ZTE Blade™ Vantage
Here's how to complete initial activation setup for your Blade Vantage.
Turn Off Android® Device Protection - ZTE Blade™ Vantage
Here's how to turn off Android Device Protection for your ZTE Vantage.
ZTE Blade Vantage User Guide (PDF)
This User Guide can help you get the most out of your device.
Transfer Contacts & Other Content Between Devices
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
Here's how to export your contacts to a CSV file using Yahoo Mail.
Remove Connected Device (E911) - My Verizon Website
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
Here's how to determine if your location has Verizon Wireless service available.
Check Verizon Wireless Coverage - International
If you're planning a trip here's how to check for coverage around the world.
ZTE Blade Vantage Simulator: Getting to Know Your Phone
An interactive map of the Home screen and buttons on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Getting to Know the Back of Your Phone
Discover more about the back of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning Your Phone On and Off
Learn how to power on and shut down your ZTE Blade Vantage.
Power & Charging Issues - Non-Removable Battery Devices
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Battery Troubleshooting Basics
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
Information about wireless charging with your mobile device.
Battery Overview - ZTE Blade™ Vantage
Here's info on the battery specs (Usage Time, Standby Time, etc.) for your ZTE Vantage.
View Battery Status - ZTE Blade™ Vantage
Here's how to see battery usage, life remaining and charging status of your Blade Vantage.
Bluetooth FAQs
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Bluetooth® Help Guide
Here's info on pairing Bluetooth with your vehicle and some FAQs.
ZTE Blade Vantage Simulator: Pairing with a Bluetooth® Device
See how to pair your ZTE Blade Vantage with your Bluetooth device.
Remove a Block - Call & Message Blocking - My Verizon Website
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
Here's how to add a free temporary block to stop unwanted calls and messages.
Block / Unblock Numbers - ZTE Blade™ Vantage
Here's how to send unwanted calls directly to voicemail for your Blade Vantage.
ZTE Blade Vantage Simulator: Calling a Contact
An interactive guide on how to call a contact using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Calling a New Number
Discover how to use your ZTE Blade Vantage to call a new number.
ZTE Blade Vantage Simulator: Calling with HD Voice
Discover how to make a call in HD Voice on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Ignoring a Call and Replying with a Text
A visual guide for ignoring a call and sending a text message to the caller with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Returning to a Call
A visual guide on how to return to a call after multitasking, like browsing the internet, on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Switching Between Calls
Learn how to switch between two phone calls on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Teaching Kids How to Call 911
Learn how to teach kids to call 911 on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Handsfree Calling
Discover how to use your voice to place a call with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Viewing a Missed Call and Adding It as a Contact
Discover how to view a missed call and add it as a new contact on your ZTE Blade Vantage.
Unblock SIM PIN - ZTE Blade™ Vantage
Here's how to unblock the SIM PIN for your Blade Vantage.
Common Camera Settings - ZTE Blade™ Vantage
Here's some info on common camera settings (flash, timer, front / rear camera, etc.) for your Blade Vantage.
ZTE Blade Vantage Simulator: Accessing the Camera from the Lock Screen
See how to quickly access the Camera app on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Capturing and Viewing Screenshots
Learn how to take a picture of the screen and view it on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the File Size of Pictures and Videos
An interactive guide on how to change the size of your pictures or videos with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Recording a Video
Learn how to record a video using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sharing Photos
A visual guide for sharing photos by email, social networks and more using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Picture
Discover how to take a photo using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Picture While Recording a Video
Discover how to take a picture while recording a video on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Selfie
An interactive guide on how to take a selfie with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Transferring Photos to an SD Card
A visual guide for transferring photos to the SD Card in your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning the Flash On and Off
A visual guide for how to take a picture with the flash on using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Zooming In and Out
Learn how to zoom in and out when taking photos on your ZTE Blade Vantage.
USB Debugging Mode - ZTE Blade™ Vantage
Here's how to enter USB debugging mode by connecting your ZTE Vantage to a PC with Android SDK.
Windows® Device Manager Conflicts - ZTE Blade™ Vantage
Here's how to resolve conflicts when transferring media between your Blade Vantage and computer.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
Here's how to import your contacts into Microsoft Outlook using a CSV file.
ZTE Blade Vantage Simulator: Adding a Contact
Learn how to add a new contact to your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Adding and Removing Contacts from Favorites
Discover how to add or delete contacts from your Favorites list on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Assigning a Picture to a Contact
Find out how to add a picture to a contact on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Assigning a Ringtone to a Contact
Learn how to assign a ringtone to a contact, so you know who's messaging your ZTE Blade Vantage without looking at it.
ZTE Blade Vantage Simulator: Creating a Group and Adding Contacts to It
A visual guide for how to create a group of contacts on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sharing a Contact's Information
Learn how to share the information for one of your contacts with someone else using your ZTE Blade Vantage.
Bonus Data FAQs
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
Here's how to turn automatic video play for Facebook on or off.
Data Roaming - ZTE Blade™ Vantage
If you can't browse internet, send/receive email, pics or video on your ZTE Vantage, here's how to check data settings.
Manage Data Usage - ZTE Blade™ Vantage
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
Restrict Data Usage by App - ZTE Blade™ Vantage
Here's how to restrict the amount of data an app uses on your Blade Vantage.
Damaged Device Fee FAQs
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating ESN or MEID Numbers on Handsets
How to locate the ESN or MEID number on handsets.
ZTE Blade Vantage Simulator: Accessing Settings
Explore how to access settings on your ZTE Blade Vantage to change alert sounds, turn off GPS and more.
ZTE Blade Vantage Simulator: Adjusting the Screen Timeout and Brightness
A visual guide for saving battery life on your ZTE Blade Vantage by adjusting the screen timeout.
ZTE Blade Vantage Simulator: Changing Roaming Settings for a Trip
Find out how to change roaming settings on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Ringtone
Learn how to change the ringtone on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Configuring Location Settings
Learn how to manage location settings on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Managing Data Usage
Discover how to manage data usage on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting the Phone to Silent
Explore ways to mute your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning Airplane Mode On and Off
An interactive guide for setting your ZTE Blade Vantage to Airplane mode.
ZTE Blade Vantage Simulator: Using Battery Saver Mode
Learn how to switch to Battery Saver mode to save your ZTE Blade Vantage's battery life for the most important functions.
Unlock a Gmail™ Account
Here's how to unlock your Gmail Account if you don't know your username or password.
Recover Gmail™ Sign-in Information
Here's how to reset your Google/GMail account if you are having problems.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
Here's how to export contacts from your Gmail account to a CSV file.
View Gmail™ Messages - Android®
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ Notifications - Android®
Here's how to manage your Gmail notification settings.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Perform a Gmail™ Sync - ZTE Blade™ Vantage
Here's how to check settings if your Google email, contacts, calendar, etc. aren't syncing on your ZTE Vantage.
Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
ZTE Blade Vantage Simulator: Forwarding an Email
Learn how to forward an email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Including an Email Attachment
Learn how to attach a file, like a document or photo, to an email with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Replying to an Email
Discover how to reply to an email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending an Email
A step-by-step visual guide for sending an email from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending an Email to a Group
See how to send a group email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting Up Corporate Email
Learn how to access your work email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting Up Personal Email
See how to access your existing email account on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Switching Between Email Accounts
See how to access different email accounts on your ZTE Blade Vantage.
E911 Compliance FAQs
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
Learn about location based services.
ZTE Blade Vantage Simulator: Adding Apps and Widgets to the Home Screen
An interactive guide on how to place apps and widgets on the Home screen of your ZTE Blade Vantage for quick access to them.
ZTE Blade Vantage Simulator: Adding Folders to the Home Screen
Find out how to add folders to the Home screen on your ZTE Blade Vantage to help organize your apps.
ZTE Blade Vantage Simulator: Adding and Deleting a Home Screen
See how to add and delete Home screens on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Adjusting Apps and Widgets on the Home Screen
Learn how to rearrange and resize apps and widgets on the Home screen of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Default Home Screen
See how to change the default Home screen on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Removing Apps and Widgets from the Home Screen
See how to remove apps and widgets from the Home screen of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Use Shortcuts to Unlock the Screen
Learn to use shortcuts to unlock the screen on your ZTE Blade Vantage.
Mobile Hotspot FAQs
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Disable Work Offline - Internet Browser
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
ZTE Blade Vantage Simulator: Bookmarking a Website
Learn how to bookmark a website on your ZTE Blade Vantage, so it's easy to find later.
ZTE Blade Vantage Simulator: Navigating to a Website
Discover how to find a website using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Searching the Web Using Your Voice
Explore how to search the web using your voice with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Web Browser Windows
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your ZTE Blade Vantage.
Asian Language FAQs
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
ZTE Blade Vantage Simulator: Changing the Language
Discover how to change the language settings on your ZTE Blade Vantage.
Set Up Screen Lock - ZTE Blade™ Vantage
Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your Blade Vantage.
Unlock Screen - ZTE Blade™ Vantage
Here's how to unlock the screen on your ZTE Vantage.
ZTE Blade Vantage Simulator: Setting Screen Security
A visual guide for setting screen security on your ZTE Blade Vantage to help protect your private information.
ZTE Blade Vantage Simulator: Unlocking the Screen
See how to unlock the screen on your ZTE Blade Vantage.
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Check Memory - ZTE Blade™ Vantage
Here's how to check memory or free up space if your ZTE Vantage runs slow or crashes or you can't save media.
ZTE Blade Vantage Simulator: Setting Up Mobile Hotspot
An interactive guide for setting up your ZTE Blade Vantage as a Mobile Hotspot, so you can share your data connection with other devices.
Apple Music Promotion FAQs
Find out how to get the Apple Music promo, who's eligible for it, how to sign up, and how to use the Apple Music app.
Opt In - Apple® Music - My Verizon Website
Here's how to add Apple Music from the My Verizon website.
Opt In - Apple Music - My Verizon app
Here's how to add Apple Music from your My Verizon app.
ZTE Blade Vantage Simulator: Multitasking Between Apps
See how to easily switch between and close apps that are running on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Navigating Multiple Home Screens
A visual guide for swiping between multiple Home screens on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Split Screen Mode
See how to easily switch between and close apps that are running on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using the Notification Panel
Find out how to access and clear the Notification Panel on your ZTE Blade Vantage.
Factory Data Reset (Powered Off) - ZTE Blade™ Vantage
Here's how to factory reset your Blade Vantage if it has a blank / frozen screen or calling, app, audio or syncing issues.
ZTE Blade Vantage Software Update
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
4G LTE SIM Card FAQs
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
If you're unable to make or receive calls or connect to the internet, this could help.
Find your 4G SIM PIN / PUK
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Remove SIM Card - ZTE Blade™ Vantage
Here's how to remove a SIM card from your Blade Vantage.
Unblock SIM PIN - ZTE Blade™ Vantage
Here's how to unblock the SIM PIN for your Blade Vantage.
ZTE Blade Vantage Simulator: Inserting and Removing a the Nano SIM Card
Find out how to insert and remove a nano SIM card from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Inserting and Removing a the Nano SIM Card
Find out how to insert and remove a microSD card from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Adding a Facebook® Account
Discover how to access your Facebook account on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Logging Out of Facebook®
Learn how to log out of Facebook on your ZTE Blade Vantage to help protect your account.
ZTE Blade Vantage Simulator: Posting Facebook® Status Updates
A visual walkthrough on how to update your Facebook status and post photos using your ZTE Blade Vantage.
Volume Controls - ZTE Blade™ Vantage
Here's how to adjust the call, text and alerts volume if your Blade Vantage isn't making any sounds.
Create and Send a Text Message - My Verizon Website
Here's how to send a text message from your computer via the My Verizon website
Messaging / Texting FAQs
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Text to Landline FAQs
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
Here's how to troubleshoot sending an international text message.
Cut, Copy and Paste Text - ZTE Blade™ Vantage
Here's how to cut, copy and paste text on your ZTE Blade Vantage.
Print Text Messages - My Verizon Website
Here's how to print text messages from your computer via your My Verizon account.
Top 10 Things to Do with Your New Smartphone
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Set Up Printing - ZTE Blade™ Vantage
Here's how to set up a printing service on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Google Now
See how to use Googleto automatically give you updates and information you want on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Screen Search
Discover how to do a screen search using Google on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Voice Actions
Discover how to use your voice in Google Now to write an email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Theme
Learn how to change the theme on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Wallpaper
Learn how to change the background of the Home screen on your ZTE Blade Vantage.
Wi-Fi FAQs
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - ZTE Blade™ Vantage
Here's how to view the Network mode setting on your ZTE Blade Vantage.
Reset Network Settings - ZTE Blade™ Vantage
Here's how to reset network settings on your ZTE Vantage if you can't connect to the internet.
Video:
Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - ZTE Blade™ Vantage
Here's how to turn Wi-Fi on or off for your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Connecting to a Wi-Fi Network
Learn how to use your ZTE Blade Vantage to connect to a Wi-Fi network, so you can access the internet without using data.
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