Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Get instructions on how to download the latest software update for improvements and fixes to your device, including the most up to date Android security patches on your device.