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Accessories FAQs
Information about accessories from Verizon Wireless.
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
Learn about less comprehensive equipment protection options for any budget, including lost, stolen and damaged coverage or extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate Verizon Phone - Switch, Bring Your Own Device FAQs
Learn how to activate a new device, switch to Verizon (BYOD), place your own device on an existing line, protect your equipment, get a new SIM card and more.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Video:
How to Activate Your Device
(length: 3:07)
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
Video:
What is Verizon Cloud?
(length: 2:12)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Video:
How to Swap Phones on Your Account
(length: 1:54)
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Invalid Emergency Address (E911)
Here's info on validating your Emergency Address (E911).
ZTE Blade™ Vantage - Activate / Set Up Device
Here's how to complete initial activation setup for your Blade Vantage.
ZTE Blade™ Vantage - Add an Existing Google™ Account
Here's how to add an existing Google (Gmail) account to your ZTE Vantage.
ZTE Blade™ Vantage - Adjust Account Sync Settings
If you're not receiving email and app notifications, here's how to change sync settings on your ZTE Vantage.
ZTE Blade™ Vantage - Create a New Google™ Account
Here's how to create a new Google (Gmail) account for your ZTE Vantage.
ZTE Blade™ Vantage - Turn Android™ Device Protection On / Off
Here's how to turn Android Device Protection for your ZTE Vantage on or off.
ZTE Blade Vantage User Guide (PDF)
This User Guide can help you get the most out of your device.
ZTE Blade™ Vantage - Manage Alerts / Notifications
Here's how to change the notification sound for incoming notifications and/or messages on your ZTE Vantage.
Content Transfer Center
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
Here's how to export your contacts to a CSV file using Yahoo Mail.
Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)
Here's how to transfer content from your old device to your current Samsung phone.
ZTE Blade™ Vantage - Move Music Files from Device
Here's how to transfer music files between your ZTE Vantage and a computer.
ZTE Blade™ Vantage - Move Music Files to Device
Here's how to transfer music files between your ZTE Vantage and a computer.
ZTE Blade™ Vantage - Move Pictures / Videos from Device
Here's how to transfer picture or video files between your ZTE Vantage and your computer.
ZTE Blade™ Vantage - Move Pictures / Videos to Device
Here's how to transfer picture or video files between your ZTE Vantage and your computer.
My Verizon Website - Remove Connected Device (E911)
Here's how to remove a device from your Connected Devices list via the My Verizon website.
View Verizon Wireless Service Availability - Verizon Wireless Website
Here's how to determine if your location has Verizon Wireless service available.
ZTE Blade Vantage Simulator: Getting to Know Your Phone
An interactive map of the Home screen and buttons on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Getting to Know the Back of Your Phone
Discover more about the back of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning Your Phone On and Off
Learn how to power on and shut down your ZTE Blade Vantage.
Power & Charging Issues - Non-Removable Battery Devices
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Battery Troubleshooting Basics
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
Information about wireless charging with your mobile device.
Turn Battery Optimization On / Off - Android™ (ZTE)
Battery optimization helps conserve battery power on your ZTE device and is turned on by default.
ZTE Blade™ Vantage - Battery Info
Here's info on the battery specs (Usage Time, Standby Time, etc.) for your ZTE Vantage.
ZTE Blade™ Vantage - Extend Battery Life
Here's how to extend battery life on your Blade Vantage.
ZTE Blade™ Vantage - Insert Battery
Here's how to insert the battery for your ZTE Vantage.
ZTE Blade™ Vantage - Power Saver Settings
Here's how to adjust power saver settings on your ZTE Vantage.
ZTE Blade™ Vantage - Remove Battery
Here's how to remove the battery from your ZTE Vantage.
ZTE Blade™ Vantage - Turn Power Saver On / Off
Here's how to turn power saver settings on or off on your ZTE Vantage.
ZTE Blade™ Vantage - View Battery Status
Here's how to see battery usage, life remaining and charging status of your Blade Vantage.
Bluetooth FAQs
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Connect your Vehicle to Bluetooth®
To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.
Bluetooth® Help Guide
Here's info on pairing Bluetooth with your vehicle and some FAQs.
ZTE Blade™ Vantage - Bluetooth® Discovery Mode
Here's how to make your ZTE Vantage visible to Bluetooth devices.
ZTE Blade™ Vantage - Send Contact via Bluetooth®
Here's how to send contact info via Bluetooth on your ZTE Vantage.
ZTE Blade Vantage Simulator: Pairing with a Bluetooth® Device
See how to pair your ZTE Blade Vantage with your Bluetooth device.
ZTE Blade™ Vantage - Turn Bluetooth® On / Off
Here's how to turn Bluetooth on or off on your ZTE Vantage.
What is Wi-Fi Calling? - FAQs
Make, receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon Website
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly
This may help if you're having trouble sending a picture/text message.
Add / Remove Spam Blocks - My Verizon Website
Here's how to block text messages originating from email addresses or domains via the My Verizon website.
Activate Wi-Fi Calling - ZTE
Here's how to activate the Wi-Fi Calling feature on your ZTE smartphone.
ZTE Blade™ Vantage - Add a Speed Dial
Here's how to add a contact speed dial on your ZTE Vantage.
ZTE Blade™ Vantage - Block / Unblock Numbers
Here's how to send unwanted calls directly to voicemail for your Blade Vantage.
ZTE Blade™ Vantage - Call a Number
Here's how to make a phone call on your ZTE Vantage.
ZTE Blade™ Vantage - Manage DTMF Tones
Here's how to check DTMF settings if you're calling into automated systems and dialpad entries aren't recognized on your ZTE Vantage.
ZTE Blade™ Vantage - Place a Conference Call
Here's how to place a conference call on your ZTE Vantage.
ZTE Blade™ Vantage - Redial
Here's how to redial a number from the call history on your ZTE Vantage.
ZTE Blade™ Vantage - Remove a Speed Dial
Here's how to remove a speed dial on your ZTE Vantage.
ZTE Blade Vantage Simulator: Calling a Contact
An interactive guide on how to call a contact using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Calling a New Number
Discover how to use your ZTE Blade Vantage to call a new number.
ZTE Blade Vantage Simulator: Calling with HD Voice
Discover how to make a call in HD Voice on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Ignoring a Call and Replying with a Text
A visual guide for ignoring a call and sending a text message to the caller with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Returning to a Call
A visual guide on how to return to a call after multitasking, like browsing the internet, on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Switching Between Calls
Learn how to switch between two phone calls on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Teaching Kids How to Call 911
Learn how to teach kids to call 911 on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Handsfree Calling
Discover how to use your voice to place a call with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Viewing a Missed Call and Adding It as a Contact
Discover how to view a missed call and add it as a new contact on your ZTE Blade Vantage.
ZTE Blade™ Vantage - View / Delete Call History
Here's how to view or clear the call history on your ZTE Vantage.
ZTE Blade™ Vantage - Unblock SIM PIN
Here's how to unblock the SIM PIN for your Blade Vantage.
Verizon Cloud - Web Browser - Smartphone - Delete Media
Here's how to delete your music, pictures, videos and documents via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Manage Picture and Video Albums
Here's how to manage your pictures and videos via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Download Media
Here's how to upload/download/manage your music, pictures, videos and documents via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Open / Play Media
Here's how to open or play your music, pictures, videos and documents via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Upload Media
Here's how to upload your music, pictures, videos and documents via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Share Media
Here's how to share your content from the Verizon Cloud website.
ZTE Blade™ Vantage - Common Camera Settings
Here's some info on common camera settings (flash, timer, front / rear camera, etc.) for your Blade Vantage.
ZTE Blade™ Vantage - Move Pictures / Videos from Device
Here's how to transfer picture or video files between your ZTE Vantage and your computer.
ZTE Blade™ Vantage - Move Pictures / Videos to Device
Here's how to transfer picture or video files between your ZTE Vantage and your computer.
ZTE Blade™ Vantage - Record and Share a Video
Here's how to record and share a video on your ZTE Vantage.
ZTE Blade™ Vantage - Share Picture from Gallery
Here's how to send a picture from the photo gallery on your ZTE Vantage.
ZTE Blade™ Vantage - Share Video from Gallery
Here's how to send a video from your ZTE Vantage.
ZTE Blade Vantage Simulator: Accessing the Camera from the Lock Screen
See how to quickly access the Camera app on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Capturing and Viewing Screenshots
Learn how to take a picture of the screen and view it on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the File Size of Pictures and Videos
An interactive guide on how to change the size of your pictures or videos with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Recording a Video
Learn how to record a video using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sharing Photos
A visual guide for sharing photos by email, social networks and more using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Picture
Discover how to take a photo using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Picture While Recording a Video
Discover how to take a picture while recording a video on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Taking a Selfie
An interactive guide on how to take a selfie with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Transferring Photos to an SD Card
A visual guide for transferring photos to the SD Card in your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning the Flash On and Off
A visual guide for how to take a picture with the flash on using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Zooming In and Out
Learn how to zoom in and out when taking photos on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Take and Share a Picture
Here's how to take and send a picture on your ZTE Vantage.
ZTE Blade™ Vantage - View Pictures / Videos
Here's how to view pictures and videos on your ZTE Vantage.
ZTE Blade™ Vantage - USB Debugging Mode
Here's how to enter USB debugging mode by connecting your ZTE Vantage to a PC with Android SDK.
ZTE Blade™ Vantage - Windows® Device Manager Conflicts
Here's how to resolve conflicts when transferring media between your Blade Vantage and computer.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - Web Browser - Smartphone - Find / Remove Duplicate Contacts
Here's how to find and remove duplicate contacts via Verizon Cloud.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
Here's how to export contacts from your Gmail account to a CSV file.
Verizon Cloud - Web Browser - Smartphone - Edit a Contact
Here's how to edit contacts via the Verizon Cloud website.
Verizon Cloud - Web Browser - Smartphone - Delete a Contact
Here's how to delete contacts via from the Verizon Cloud website via the browser on your smartphone.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Verizon Cloud - Web Browser - Smartphone - Import Contacts
Here's how to import contacts via the Verizon Cloud website.
ZTE Blade™ Vantage - Add a Contact
Here's how to add a contact on your ZTE Vantage.
ZTE Blade™ Vantage - Contact Display Options
Here's how to configure how you want contacts to display on your ZTE Vantage.
ZTE Blade™ Vantage - Delete a Contact
Here's how to delete a contact from your ZTE Vantage.
ZTE Blade™ Vantage - Edit a Contact
Here's how to edit a contact on your ZTE Vantage.
ZTE Blade™ Vantage - Export Contacts to SD / Memory Card
Here's how to export the contact list to an SD / Memory Card on your ZTE Vantage.
ZTE Blade™ Vantage - Import Contacts from SD / Memory Card
Here's how to import your contact list from an SD / Memory Card on your ZTE Vantage.
ZTE Blade™ Vantage - Link / Unlink Contacts
If you have duplicate or missing contacts here's how to link or unlink them.
ZTE Blade™ Vantage - Send Contact via Bluetooth®
Here's how to send contact info via Bluetooth on your ZTE Vantage.
ZTE Blade Vantage Simulator: Adding a Contact
Learn how to add a new contact to your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Adding and Removing Contacts from Favorites
Discover how to add or delete contacts from your Favorites list on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Assigning a Picture to a Contact
Find out how to add a picture to a contact on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Assigning a Ringtone to a Contact
Learn how to assign a ringtone to a contact, so you know who's messaging your ZTE Blade Vantage without looking at it.
ZTE Blade Vantage Simulator: Creating a Group and Adding Contacts to It
A visual guide for how to create a group of contacts on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sharing a Contact's Information
Learn how to share the information for one of your contacts with someone else using your ZTE Blade Vantage.
Bonus Data FAQs
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Autoplay On / Off
Here's how to turn automatic video play for Facebook on or off.
ZTE Blade™ Vantage - Allow / Deny Data Roaming
Here's how to check settings if you can't connect to the internet or send / receive messages on your ZTE Vantage.
ZTE Blade™ Vantage - Manage Data Usage
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
ZTE Blade™ Vantage - Restrict Data Usage by App
Here's how to restrict the amount of data an app uses on your Blade Vantage.
ZTE Blade™ Vantage - Turn Data On / Off
Here's how to turn the mobile data on or off for your ZTE Vantage.
ZTE Blade™ Vantage - Set Date and Time
If your ZTE Vantage shows the incorrect date and/or time, here's how to correct it.
Damaged Device Fee FAQs
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Website
Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.
Locating ESN or MEID Numbers on Handsets
How to locate the ESN or MEID number on handsets.
ZTE Blade™ Vantage - View Device ID (ESN / IMEI / MEID)
Here's how to view the device ID (IMEI) for your ZTE Vantage.
ZTE Blade™ Vantage - View MAC Address
Here's how to view the Wi-Fi MAC address on your ZTE Vantage.
ZTE Blade™ Vantage - View Phone Info
Here's how to view phone info on your ZTE Vantage.
ZTE Blade™ Vantage - View Phone Number
Here's how to view the phone number assigned to your ZTE Vantage.
ZTE Blade™ Vantage - Adjust Brightness Settings
Here's how to adjust the brightness of the display screen on your ZTE Vantage.
ZTE Blade™ Vantage - Adjust Display Settings
Here's how to adjust the display settings including sleep (screen timeout) and screen saver on your ZTE Vantage.
ZTE Blade™ Vantage - Adjust Font Settings
Here's how to change the font settings on your ZTE Vantage.
ZTE Blade™ Vantage - Manage Do Not Disturb Settings
If you're not receiving calls or alerts for your texts and email, here's how manage do not disturb settings on your ZTE Vantage.
ZTE Blade™ Vantage - Manage Screen Lock Settings
Here's how to adjust the screen lock settings for your ZTE Vantage.
ZTE Blade™ Vantage - Reset All Settings
Here's how to reset all settings on your ZTE Vantage.
ZTE Blade Vantage Simulator: Accessing Settings
Explore how to access settings on your ZTE Blade Vantage to change alert sounds, turn off GPS and more.
ZTE Blade Vantage Simulator: Adjusting the Screen Timeout and Brightness
A visual guide for saving battery life on your ZTE Blade Vantage by adjusting the screen timeout.
ZTE Blade Vantage Simulator: Changing Roaming Settings for a Trip
Find out how to change roaming settings on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Ringtone
Learn how to change the ringtone on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Configuring Location Settings
Learn how to manage location settings on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Managing Data Usage
Discover how to manage data usage on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting the Phone to Silent
Explore ways to mute your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Turning Airplane Mode On and Off
An interactive guide for setting your ZTE Blade Vantage to Airplane mode.
ZTE Blade Vantage Simulator: Using Battery Saver Mode
Learn how to switch to Battery Saver mode to save your ZTE Blade Vantage's battery life for the most important functions.
ZTE Blade™ Vantage - Turn Airplane Mode On / Off
Here's how to change the airplane mode setting on your ZTE Vantage.
ZTE Blade™ Vantage - Turn Screen Inversion On / Off
Here's how to fix the color scheme on your ZTE Vantage if it's reversed.
ZTE Blade™ Vantage - Turn Screen Rotation On / Off
Here's how to turn screen rotation on or off on your ZTE Vantage.
ZTE Blade™ Vantage - View Contact Sync Source
Here's how to view where a phonebook contact on your ZTE Vantage was imported from.
Unlock a Gmail™ Account
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail™ Account
Here's how to create a Gmail account.
Recover Gmail™ Sign-in Information
Here's how to reset your Google/GMail account if you are having problems.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
Here's how to export contacts from your Gmail account to a CSV file.
Gmail™ for Android™ - View Messages
Here's how to view a Gmail message on your Android smartphone / tablet.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
Here's how to allow your email to be accessed from multiple computers or mobile devices.
Gmail™ for Android™ - Manage Notifications
Here's how to manage your Gmail notification settings for your Android smartphone / tablet.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
ZTE Blade™ Vantage - Add a Personal Email Account
Here's how to add a personal email account to your ZTE Vantage.
ZTE Blade™ Vantage - Delete Email Messages
Here's how to delete email messages from your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Common Settings
Here's info on common personal email settings (e.g., account name, etc.) for your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Data Usage Settings
Here's how to modify data usage options for the personal email account on your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Notification Settings
Here's how to adjust settings if you're not getting notifications for the personal email on your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Password and Server Settings
Here's how to update the personal email password/server settings for your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Signature Settings
Here's how to enter or edit the personal email signature on your ZTE Vantage.
ZTE Blade™ Vantage - Email Account Sync Frequency Settings
Here's how to adjust the personal email sync frequency settings on your ZTE Vantage.
ZTE Blade™ Vantage - Manage Corporate Email Settings
Here's how to update the work email settings for your Blade Vantage.
ZTE Blade™ Vantage - Perform a Gmail™ Sync
Here's how to check settings if your Google email, contacts, calendar, etc. aren't syncing on your ZTE Vantage.
ZTE Blade™ Vantage - Remove Corporate Email Account (Exchange ActiveSync®)
Here's how to remove a work email account from your ZTE.
ZTE Blade™ Vantage - Remove Gmail™ Account
Here's how to remove a Gmail account from your ZTE Vantage.
ZTE Blade™ Vantage - Remove a Personal Email Account
Here's how to remove an email account from your ZTE Vantage.
ZTE Blade™ Vantage - Reply to an Email Message
Here's how to reply to an email message on your ZTE Vantage.
ZTE Blade™ Vantage - Set Up Corporate Email (Exchange ActiveSync®)
Here's how to add a work email account on your Blade Vantage.
ZTE Blade Vantage Simulator: Forwarding an Email
Learn how to forward an email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Including an Email Attachment
Learn how to attach a file, like a document or photo, to an email with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Replying to an Email
Discover how to reply to an email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending an Email
A step-by-step visual guide for sending an email from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending an Email to a Group
See how to send a group email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting Up Corporate Email
Learn how to access your work email on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Setting Up Personal Email
See how to access your existing email account on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Switching Between Email Accounts
See how to access different email accounts on your ZTE Blade Vantage.
ZTE Blade™ Vantage - View Email Messages
Here's how to view email messages on your ZTE Vantage.
ZTE Blade™ Vantage - Google™ Backup and Restore
Here's how to ensure your Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up.
E911 Compliance FAQs
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
Learn about location based services.
ZTE Blade™ Vantage - Turn GPS Location On / Off
Here's how to turn GPS on or off on your ZTE Vantage.
ZTE Blade™ Vantage - Access Notification Panel
Here's how to access the notifications panel on your ZTE Vantage.
ZTE Blade™ Vantage - Add Folders to Home Screen
Here's how to add a folder to a Home screen on your ZTE Vantage.
ZTE Blade™ Vantage - Add Home Screen Panels
Here's how to add Home screen panels on your ZTE Vantage.
ZTE Blade™ Vantage - Add Shortcuts to Home Screen
Here's how to add a shortcut to a Home screen on your ZTE Vantage.
ZTE Blade™ Vantage - Add Widgets to Home Screen
Here's how to add a widget (e.g., weather, clock, calendar, etc.) to a Home screen on your ZTE Vantage.
ZTE Blade™ Vantage - Remove Home Screen Panels
Here's how to remove Home screen panels on your ZTE Vantage.
ZTE Blade™ Vantage - Remove Items from Home Screen
Here's how to remove items from the Home screens of your ZTE Vantage.
ZTE Blade™ Vantage - Rename Home Screen Folder
Here's how to rename a Home screen folder on your ZTE Vantage.
ZTE Blade™ Vantage - Set Default Home Screen Panel
Here's how to set the default Home screen panel on your ZTE Vantage.
ZTE Blade Vantage Simulator: Adding Apps and Widgets to the Home Screen
An interactive guide on how to place apps and widgets on the Home screen of your ZTE Blade Vantage for quick access to them.
ZTE Blade Vantage Simulator: Adding Folders to the Home Screen
Find out how to add folders to the Home screen on your ZTE Blade Vantage to help organize your apps.
ZTE Blade Vantage Simulator: Adding and Deleting a Home Screen
See how to add and delete Home screens on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Adjusting Apps and Widgets on the Home Screen
Learn how to rearrange and resize apps and widgets on the Home screen of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Default Home Screen
See how to change the default Home screen on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Removing Apps and Widgets from the Home Screen
See how to remove apps and widgets from the Home screen of your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Use Shortcuts to Unlock the Screen
Learn to use shortcuts to unlock the screen on your ZTE Blade Vantage.
ZTE Blade™ Vantage - View Home Screen Panels
Here's how to view Home screen panels on your ZTE Vantage.
Verizon Mobile Hotspot FAQs - Unlimited & Prepaid Plans
Get an internet connection by accessing your device's Wi-Fi using Verizon Mobile Hotspot. See FAQs for usage with our prepaid plan, unlimited hotspot and cost.
ZTE Blade™ Vantage - Change Mobile / Wi-Fi Hotspot Password
Here's how to change the Mobile Hotspot password on your ZTE Vantage.
ZTE Blade™ Vantage - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
Here's how to check broadcast settings if you're having issues connecting to the Mobile Hotspot on your ZTE.
ZTE Blade™ Vantage - Manage Mobile / Wi-Fi Hotspot Settings
Here's how to configure Manage Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) for your ZTE Vantage.
ZTE Blade™ Vantage - Turn Mobile / Wi-Fi Hotspot On / Off
Here's how to turn Mobile Hotspot on or off on your ZTE Vantage.
Disable Work Offline - Internet Browser
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
ZTE Blade™ Vantage - Change the Browser Start / Home Page
Here's how to change the first page you see when opening the browser on your ZTE Vantage.
ZTE Blade™ Vantage - Open Web Browser
Here's how to open a web browser on your ZTE Vantage.
ZTE Blade Vantage Simulator: Bookmarking a Website
Learn how to bookmark a website on your ZTE Blade Vantage, so it's easy to find later.
ZTE Blade Vantage Simulator: Navigating to a Website
Discover how to find a website using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Searching the Web Using Your Voice
Explore how to search the web using your voice with your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Web Browser Windows
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your ZTE Blade Vantage.
Asian Language FAQs
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
ZTE Blade™ Vantage - Language Selection
Here's how to change the language used on your ZTE Vantage.
ZTE Blade Vantage Simulator: Changing the Language
Discover how to change the language settings on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Set Lock Screen Notifications
Here's how to manage how notifications appear on your ZTE Vantage when the screen is locked.
ZTE Blade™ Vantage - Set Up Face Recognition
Here's how to set up facial recognition to unlock the screen on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Set Up Screen Lock
Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your Blade Vantage.
ZTE Blade Vantage Simulator: Setting Screen Security
A visual guide for setting screen security on your ZTE Blade Vantage to help protect your private information.
ZTE Blade Vantage Simulator: Unlocking the Screen
See how to unlock the screen on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Smart Lock
Here's how to turn on and customize the Smart Lock setting on your Blade Vantage.
ZTE Blade™ Vantage - Turn Off Screen Lock
Here's how to turn off the screen lock setting on your ZTE Vantage.
ZTE Blade™ Vantage - Unlock Screen
Here's how to unlock the screen on your ZTE Vantage.
Verizon Cloud - Website - View Storage Meter / Upgrade Memory
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
ZTE Blade™ Vantage - Check Device Storage
Here's how to check memory or free up space if your ZTE Vantage runs slow or crashes or you can't save media.
ZTE Blade™ Vantage - Export Contacts to SD / Memory Card
Here's how to export the contact list to an SD / Memory Card on your ZTE Vantage.
ZTE Blade™ Vantage - Format SD / Memory Card
Here's how to format the memory card on your ZTE Vantage.
ZTE Blade™ Vantage - Import Contacts from SD / Memory Card
Here's how to import your contact list from an SD / Memory Card on your ZTE Vantage.
ZTE Blade™ Vantage - Insert SD / Memory Card
Here's how to insert an SD / Memory Card into your ZTE Vantage.
ZTE Blade™ Vantage - Move Files from Internal Storage to SD / Memory Card
Here's how to move files from internal storage on your ZTE Vantage to an SD / Memory Card.
ZTE Blade™ Vantage - Remove SD / Memory Card
Here's how to remove an SD / Memory Card from your ZTE Vantage.
ZTE Blade Vantage Simulator: Setting Up Mobile Hotspot
An interactive guide for setting up your ZTE Blade Vantage as a Mobile Hotspot, so you can share your data connection with other devices.
Apple Music FAQs
Learn how to get Apple Music with select Verizon Plans, including who's eligible, how to sign up and how to use the Apple Music app.
Apple® Music - My Verizon Website - Opt In
Here's how to add Apple Music from the My Verizon website.
Apple® Music - My Verizon app - Opt In
Here's how to add Apple Music from your My Verizon app.
ZTE Blade™ Vantage - Move Music Files from Device
Here's how to transfer music files between your ZTE Vantage and a computer.
ZTE Blade™ Vantage - Move Music Files to Device
Here's how to transfer music files between your ZTE Vantage and a computer.
ZTE Blade Vantage Simulator: Multitasking Between Apps
See how to easily switch between and close apps that are running on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Navigating Multiple Home Screens
A visual guide for swiping between multiple Home screens on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Split Screen Mode
See how to easily switch between and close apps that are running on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using the Notification Panel
Find out how to access and clear the Notification Panel on your ZTE Blade Vantage.
ZTE Blade Vantage - Software Update
Get instructions on how to download the latest software update for performance improvements and fixes to your device, including the most up to date Android security patches.
ZTE Blade™ Vantage - Factory Data Reset (Powered Off)
Here's how to factory reset your Blade Vantage if it has a blank / frozen screen or calling, app, audio or syncing issues.
ZTE Blade™ Vantage - Factory Data Reset (Powered On)
If your ZTE Vantage has a blank / frozen screen or calling, app, audio or syncing issues, here's how to erase and reset it.
ZTE Blade™ Vantage - Install Device Software Update
Here's how to check for or install software updates on your ZTE Vantage.
ZTE Blade™ Vantage - View Software Version
Here's how to view the software version your ZTE Vantage is running.
4G LTE SIM Card FAQs
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
My Verizon Website - Locate the 4G SIM PIN / PUK
If you're unable to make or receive calls or connect to the internet, this could help.
Find your 4G SIM PIN / PUK
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
ZTE Blade™ Vantage - Insert SIM Card
To avoid potential service issues, here's how to ensure your ZTE Vantage SIM card is properly inserted.
ZTE Blade™ Vantage - Modify SIM PIN
Here's how to change the SIM card lock code on your ZTE Vantage.
ZTE Blade™ Vantage - Remove SIM Card
Here's how to remove a SIM card from your Blade Vantage.
ZTE Blade Vantage Simulator: Inserting and Removing a the Nano SIM Card
Find out how to insert and remove a nano SIM card from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Inserting and Removing a the Nano SIM Card
Find out how to insert and remove a microSD card from your ZTE Blade Vantage.
ZTE Blade™ Vantage - Turn SIM PIN On / Off
Here's how to turn the SIM PIN setting on or off for your ZTE Vantage.
ZTE Blade™ Vantage - Unblock SIM PIN
Here's how to unblock the SIM PIN for your Blade Vantage.
ZTE Blade™ Vantage - View SIM Card Number
Here's how to view the SIM card number associated with your ZTE Vantage.
Manage Facebook® Privacy
If you want to change your Facebook privacy or security, here's how to access those options.
ZTE Blade Vantage Simulator: Adding a Facebook® Account
Discover how to access your Facebook account on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Logging Out of Facebook®
Learn how to log out of Facebook on your ZTE Blade Vantage to help protect your account.
ZTE Blade Vantage Simulator: Posting Facebook® Status Updates
A visual walkthrough on how to update your Facebook status and post photos using your ZTE Blade Vantage.
ZTE Blade™ Vantage - Record and Play File - Voice Recorder
Here's how to record and play a sound file on your ZTE Vantage.
ZTE Blade™ Vantage - Save a Ringtone
Here's how to save a audio file as a ringtone on your ZTE Vantage.
ZTE Blade™ Vantage - Set Ringtones
Here's how to change ringtones on your ZTE Vantage.
ZTE Blade™ Vantage - Use Speakerphone
Here's how to use the speakerphone functionality on your ZTE Vantage.
ZTE Blade™ Vantage - Vibrate Mode
Here's how to change vibrate settings on your ZTE Vantage.
ZTE Blade™ Vantage - Volume Controls
Here's how to adjust the call, text and alerts volume if your Blade Vantage isn't making any sounds.
ZTE Blade™ Vantage - View Signal Strength
Here's how to view the signal received on your ZTE Vantage.
My Verizon Website - Create and Send a Text Message
Here's how to send a text message from your computer via the My Verizon website.
Messaging / Texting FAQs
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Text to Landline FAQs
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
Here's how to troubleshoot sending an international text message.
My Verizon Website - Print Text Messages
Here's how to print text messages from your computer via your My Verizon account.
ZTE Blade™ Vantage - Auto Receive Messages
If you're not getting multimedia (picture / video) messages, here's how to change message settings on your ZTE Vantage.
ZTE Blade™ Vantage - Compose and Send Email Message
Here's how to compose and send an email message from your ZTE Vantage.
ZTE Blade™ Vantage - Create and Send a Text Message
Here's how to create and send a text message on your ZTE Vantage.
ZTE Blade™ Vantage - Cut, Copy and Paste Text
Here's how to cut, copy and paste text on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Delete Messages
Here's how to delete text messages on your ZTE Vantage.
ZTE Blade™ Vantage - Set Default Messaging App
Here's how to set the default messaging app on your ZTE Vantage.
ZTE Blade™ Vantage - Text Message Notification Settings
Here's how to set up text notifications on your ZTE Vantage.
ZTE Blade™ Vantage - Text Message Signature
Here's how to change text message signature settings on your ZTE Vantage.
ZTE Blade™ Vantage - Turn Message Delivery Confirmation Setting On / Off
Here's how to receive delivery confirmation for messages sent from your ZTE Vantage.
ZTE Blade™ Vantage - Turn Premium SMS Permissions On / Off
Here's how to change permissions to allow or block sending premium texts from your Blade Vantage.
ZTE Blade™ Vantage - View Text Messages
Here's how to view text messages on your ZTE Vantage.
Top 10 Things to Do with Your New Smartphone
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
ZTE Blade™ Vantage - Capture a Screenshot
Here's how to capture a screenshot from your ZTE Vantage.
ZTE Blade™ Vantage - Set Up Printing
Here's how to set up a printing service on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Google Now
See how to use Googleto automatically give you updates and information you want on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Screen Search
Discover how to do a screen search using Google on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Voice Actions
Discover how to use your voice in Google Now to write an email on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Manage TTY Settings
Here's how to change the TTY settings on your ZTE Vantage.
ZTE Blade™ Vantage - Set Wallpaper
Here's how to change the wallpaper on your ZTE Vantage.
ZTE Blade Vantage Simulator: Changing the Theme
Learn how to change the theme on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Changing the Wallpaper
Learn how to change the background of the Home screen on your ZTE Blade Vantage.
Wi-Fi FAQs
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Activate Wi-Fi Calling - ZTE
Here's how to activate the Wi-Fi Calling feature on your ZTE smartphone.
Video:
Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
ZTE Blade™ Vantage - Access Wi-Fi Direct
Here's how to use Wi-Fi Direct so you can easily connect your ZTE Vantage with other Wi-Fi capable devices.
ZTE Blade™ Vantage - Add a Virtual Private Network
Here's how to add a virtual private network (VPN) to your Blade Vantage.
ZTE Blade™ Vantage - Add a Wi-Fi Network
Here's how to add a Wi-Fi network to your ZTE Vantage.
ZTE Blade™ Vantage - Auto Switch Between Wi-Fi & Mobile Data Networks
Here's how to allow your ZTE Vantage to auto switch between Wi-Fi and mobile data.
ZTE Blade™ Vantage - Manually Add a Wi-Fi Network
Here's how to manually add a Wi-Fi network on your ZTE Vantage if the Wi-Fi network you want to add isn't shown.
ZTE Blade™ Vantage - Network Mode Settings
Here's how to view the Network mode setting on your ZTE Blade Vantage.
ZTE Blade™ Vantage - Remove Wi-Fi Connection
Here's how to remove a saved Wi-Fi network from your ZTE Vantage.
ZTE Blade™ Vantage - Reset Network Settings
Here's how to reset network settings on your ZTE Vantage if you can't connect to the internet.
ZTE Blade Vantage Simulator: Connecting to a Wi-Fi Network
Learn how to use your ZTE Blade Vantage to connect to a Wi-Fi network, so you can access the internet without using data.
ZTE Blade™ Vantage - Tethered Modem Connection
Here's how to set up a tethered connection via USB or Bluetooth for your ZTE Vantage.
ZTE Blade™ Vantage - Turn Wi-Fi Calling On / Off
When turned on, Wi-Fi Calling may improve indoor call quality for your Blade Vantage.
ZTE Blade™ Vantage - Turn Wi-Fi On / Off
Here's how to turn Wi-Fi on or off for your ZTE Blade Vantage.
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