Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Motorola V325xi

Delphi Connect

Facebook

Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Default Messaging App - Facebook® Messenger
[Device-Specific Instructions]
Here's how to change your default messaging app from Facebook Messenger to another service.

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Clear App Cache - ZTE Blade™ Vantage
[Device-Specific Instructions]
Enable / Disable App - ZTE Blade™ Vantage
[Device-Specific Instructions]
Reset App - ZTE Blade™ Vantage
[Device-Specific Instructions]
Uninstall Apps - ZTE Blade™ Vantage
[Device-Specific Instructions]

go90

Access Favorites - go90™
[Device-Specific Instructions]
Here's how to access videos and shows you've saved as favorites on the go90 app.
Add / Change Profile Picture - go90™
[Device-Specific Instructions]
Here's how to add or update your go90 app profile picture.
Add Likes - go90™
[Device-Specific Instructions]
Here's how to like a video you've watched on the go90 app.
App Restrictions while Outside the United States - go90™
[Device-Specific Instructions]
Here's some info on go90 app restrictions while outside the US.
Cast from Airplay and Chromecast™ - go90™
[Device-Specific Instructions]
Here's how to cast go90 content from your Android or iOS device on another device.
Change Password - go90™
[Device-Specific Instructions]
Here's how to change your password for the go90 app.
Change Streaming Option - go90™
[Device-Specific Instructions]
Here's how to configure your go90 app Wi-Fi and Cellular data streaming options.
Check Current Version - go90™
[Device-Specific Instructions]
Here's how to verify what version of the go90 app you are running.
Check for Updates - go90™
[Device-Specific Instructions]
Here's how to check if the go90 app on your Android or iOS device is available for an update.
Content No Longer Available - go90™
[Device-Specific Instructions]
Create Profile - go90™
[Device-Specific Instructions]
Here's step-by-step instructions to create your go90 profile.
Customize Push Notifications - go90™
[Device-Specific Instructions]
Here's how to customize notifications for your favorite go90 shows.
Delete a Comment - go90™
[Device-Specific Instructions]
Here's how to delete comments that you've posted on the go90 app.
Device Gets Hot while Streaming - go90™
[Device-Specific Instructions]
If your device gets hot when the go90 app is running, the following info may help.
Favorite / Un-Favorite Videos and Shows - go90™
[Device-Specific Instructions]
Here's how to add or remove your favorites from the go90 app.
Play Videos and Shows - go90™
[Device-Specific Instructions]
Here's how to play, pause, rewind, fast forward and share content via the go90 app.
Reset Password - go90™
[Device-Specific Instructions]
Here's how to reset your go90 password If you've forgotten it.
Sign In - go90™
[Device-Specific Instructions]
Here's how to sign in to your go90 account.
Sign Out - go90™
[Device-Specific Instructions]
Here's how to sign out / log out of your go90 account.
Timeout Error - go90™
[Device-Specific Instructions]
If your go90 app times out, here's how to fix it.
Troubleshooting Audio Loss - go90™
[Device-Specific Instructions]
Here's what to do if you're experiencing audio issues when viewing content via the go90 app.
Troubleshooting Poor Streaming Quality (Video and Audio) - go90™
[Device-Specific Instructions]
If you're experiencing poor audio and/or video quality on the go90 app, see this.
Turn Closed Captioning On / Off - go90™
[Device-Specific Instructions]
Here's how to turn the closed captioning feature on the go90 app on or off.
Turn Notifications Off - go90™
[Device-Specific Instructions]
Here's how to turn notifications for the go90 app off.
Update Account Info - go90™
[Device-Specific Instructions]
Here's how to update your go90 profile info and other account settings.
View / Post Comments - go90™
[Device-Specific Instructions]
Here's how to view or post comments on the go90 app.
View Watch History / Activity - go90™
[Device-Specific Instructions]
Here's how to check your go90 viewing history and activity (e.g., comments and likes you've added).
Watch NBA League Pass - go90™
[Device-Specific Instructions]
Here's how to watch NBA games on the go90 app via NBA League Pass.
Watch NFL - go90™
[Device-Specific Instructions]
Here's how to watch live local and primetime NFL games and more on Yahoo! Sports via the go90 app.

Google Play Store

ZTE Blade Vantage Simulator: Downloading an App or Widget
[Interactive Simulation]
Learn how to search for and download an app or widget in Google Play™ Store on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Uninstalling an App or Widget
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your ZTE Blade Vantage.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

Maps

ZTE Blade Vantage Simulator: Searching Locally in Google Maps™
[Interactive Simulation]
Learn how to find places around you in a chosen category using Google Maps on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Turn-by-Turn Navigation in Google Maps™
[Interactive Simulation]
A visual guide on how to navigate to a location using Google Maps on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Viewing Current Traffic in Google Maps™
[Interactive Simulation]
A visual guide for how to add layers to Google Maps to view current traffic on your ZTE Blade Vantage.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
Sign In to My Verizon Website
[Device-Specific Instructions]
Here's how to sign in to the My Verizon website.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Download Media - Verizon Cloud - Website - Windows
[Device-Specific Instructions]
Here's how to upload, download and manage your media and documents via the Verizon Cloud website.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to add contacts via the Verizon Cloud website.
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.
ZTE Blade Vantage Simulator: Backing Up Call History and Messages
[Interactive Simulation]
Learn how to back up call history and messages on your ZTE Blade Vantage with Verizon Cloud.
ZTE Blade Vantage Simulator: Backing Up Contacts
[Interactive Simulation]
Discover how to back up your contacts with Verizon Cloud on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Backing Up Photos, Videos, Music and Documents
[Interactive Simulation]
Learn how to back up media on your ZTE Blade Vantage with Verizon Cloud.
ZTE Blade Vantage Simulator: Downloading Files from Verizon Cloud
[Interactive Simulation]
Learn how to download files onto your ZTE Blade Vantage with Verizon Cloud.
ZTE Blade Vantage Simulator: Restoring Content to Your Device
[Interactive Simulation]
Learn how to restore content to your ZTE Blade Vantage with Verizon Cloud.
ZTE Blade Vantage Simulator: Setting Up Verizon Cloud
[Interactive Simulation]
An interactive guide on how to set up Verizon Cloud to back up content on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Upgrading Your Backup Storage Plan
[Interactive Simulation]
Find out how to get more storage for your Verizon Cloud account using your ZTE Blade Vantage.

Verizon Messages

ZTE Blade Vantage Simulator: Attaching a Video to a Text
[Interactive Simulation]
Discover how to send a video message using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Forwarding a Text
[Interactive Simulation]
See how to forward a text message using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Replying to a Text
[Interactive Simulation]
Learn how to reply to a text message on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending a Text
[Interactive Simulation]
Find out how to send a text message using your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Sending a Text to Multiple Contacts
[Interactive Simulation]
Find out how to send a text message to a group of your contacts from your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Using Voice-to-Text
[Interactive Simulation]
An interactive how-to guide for sending a text message with your voice on your ZTE Blade Vantage.

VZ Navigator

ZTE Blade Vantage Simulator: Navigating to a Location
[Interactive Simulation]
Discover how get directions to a location using VZ Navigator® on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Searching Locally
[Interactive Simulation]
Learn how to search for a local location using VZ Navigator® on your ZTE Blade Vantage.
ZTE Blade Vantage Simulator: Viewing Current Traffic
[Interactive Simulation]
An interactive guide for how to add layers to VZ Navigator® to view current traffic on your ZTE Blade Vantage.

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true