Services Videos | What are Verizon Family Safeguards & Controls

Length: 3:32


Protect your family, your budget, and your account by using Verizon Family Safeguards & Controls to manage your wireless service.

Show Transcript

With Verizon Family Safeguards & Controls you’re in control of your wireless plan and features.  You can even set the rules while on-the-go.  Verizon Family Safeguards & Controls are easy to use, and many are already included in your plan. There are also a few that you can purchase for some additional muscle when you may need it the most.  Now let me tell you a little about some of the Family Safeguards & Controls services that Verizon Wireless offers. To checkout an overview, go to  and sign in to My Verizon or if you’re already signed in, select Manage Verizon Family Safeguards & Controls from the “My Plans & Services” menu. From here, you can learn more about the different types of Family Safeguards & Controls that you can setup.

So first we are going to look at Usage Controls, which you can take advantage of for a small monthly fee, and can help to control data, minutes, texts and purchases. You can even give an allowance for Games and Apps. Believe me this comes in handy. With Time Restrictions, you can not only restrict calls, but also messaging, and data applications by phone during specific times of the day or of the week. Don’t worry about being able to reach a family member during those restricted times, with Trusted Numbers you can assign certain numbers like yours that can always contact your child's phone, even during restricted times or after voice or messaging allowances are reached. You can also restrict the numbers that your child’s phone can call or receive. Set up and management is easy using your My Verizon account. Checkout the Usage Controls video to get a simple walkthrough.

Let’s checkout Call & Message blocking. With this service, you can protect your family from unsolicited calls, stop incoming texts, and block up to 5 numbers for 90 days at a time. You can block up to 20 numbers with Usage Controls as we just mentioned, but for no fee, Call & Message blocking is a great way to protect your family.

Another great service that is provided at no additional charge are Content Filters. Once enabled this feature allows you to set age appropriate filter settings that customize the type of content your child's phone can access. It has three rating tiers ages seven plus, thirteen plus, and seventeen plus and filters the content your child can access through the Internet, V CAST apps, Rhapsody, V CAST Video, Song ID, Media Store and short code based messaging campaigns.  In short you can feel good knowing your child is not accessing inappropriate content.

Even with the content filters, you might want to limit the types of services each phone can access. To do this, we offer Service Blocks at no additional charge that enables you to block certain purchases of services like Mobile TV, Video on Demand, Music on Demand, ringtones, premium messaging and Media Store downloads.

How do you feel about Spam? That’s what I thought. So now you can also take control by using the Internet Spam Blocking feature. At no additional charge, you can block up to 15 email addresses, websites or text names.
For additional piece of mind Verizon Family Safeguards & Controls also offers Family Locator, a service that allows you to use your mobile phone or internet to view the location of your loved ones with Family Locator capable devices. For a small monthly fee Family Locator lets you locate a family members phone and creates scheduled location updates such as arrival and departure updates for each of your family members.

Now that I’ve given you an overview of all that you can do with Verizon Family Safeguards & Controls, go ahead and sign in to My Verizon and take a look for yourself. If you want a more in depth look at any of the services we went over, check out the related videos on each topic. You’ll find everything is there for you to start Safeguarding your family!