Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.
Select Your Device
Moto Z Play Droid Edition
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Samsung Galaxy Note7
Samsung Galaxy S® 5
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 4
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S7 edge
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Convoy™ 3
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung 3G Network Extender
Samsung Galaxy Core Prime™
LG G3
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Verizon Ellipsis™ 7
Verizon Jetpack® MiFi® 6620L
LG G4™
Apple® iPhone® 4s
Apple® iPad® 2
Apple® iPhone® 4
Droid Turbo by Motorola
Verizon Ellipsis® 8
DROID MAXX 2
Samsung Galaxy S® 6 edge
Samsung Galaxy S6 edge +
LG Revere® 3
Samsung Galaxy J3 V
Samsung Galaxy Note® 3
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
LG Cosmos™ 3
Moto Z Force Droid Edition
Brigadier™ by Kyocera
Samsung 4G LTE Network Extender
Apple® iPhone® 7 Plus
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MINI by MOTOROLA
LG G Vista
HTC Desire® 526
LG V10™
LG G2
Pantech 4G LTE Global USB Modem UML290
LG G5
Casio G'zOne Commando®
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy J3 (2016)
Verizon Wireless Home Phone
LG Optimus Zone™ 3 Prepaid
LG Extravert™ 2
DROID RAZR M by MOTOROLA
GizmoPal™
Verizon 4G LTE Broadband Router with Voice
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal® 2 by LG
LG K8 V
DuraXV
Moto Z Droid Edition
Verizon 4G LTE USB Modem 551L
HTC One® (M8)
GizmoGadget™ by LG
Casio G'zOne Commando® 4G LTE
Casio G'zOne Ravine® 2
DROID ULTRA by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Microsoft Lumia 735
LG G Pad 8.3 LTE
hum by Verizon
HTC One M9
Sony Xperia® Z3v
Verizon 4G LTE Broadband Router
Verizon 4G LTE USB Modem UML295
Gear S2
Galaxy Note® Edge
DROID RAZR by MOTOROLA
Nexus 6
Samsung Convoy® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
iPad® Pro
LG K4™ LTE
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
Verizon LTE Internet and Home Phone
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
BlackBerry® Bold™ 9930 smartphone
Nokia Lumia 928
Transpyre™ Prepaid
Verizon Wireless AirCard® 595
Verizon Ellipsis® 10
HTC Desire® 626
HTC Desire® 530
Moto X™ (2nd Gen.)
Samsung Brightside™
PRIV™ by Blackberry®
Samsung Intensity™ II
LG Terra™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG Exalt™
Moto G™ by Motorola
Samsung Gusto® 2
Nokia Lumia 822
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Moto E™ Prepaid
iPad® Air 2
Moto X™ by Motorola
Gear S®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
HTC One®
LG Optimus Zone™ 2 Prepaid
HTC 10™
DROID INCREDIBLE 4G LTE by HTC
Verizon SureResponse®
LTE Internet (Installed)
Blackberry Classic
LG Optimus Exceed™ 2
LG Revere®
Microsoft Surface 3
Samsung Galaxy Tab® 2 (7.0)
Galaxy Tab E (8.0)
Watch Urbane™ 2nd Edition LTE
DROID RAZR MAXX HD by MOTOROLA
DROID DNA by HTC
Nokia Lumia Icon
LG Cosmos™ 2
LG Octane™
Samsung Galaxy S® III mini
Samsung Intensity™ III
Samsung Convoy™
LG Revere® 2
Lancet™
DROID by MOTOROLA
HTC One® (M8) for Windows®
LG Exalt™II
Kyocera DuraXV+
Apple® iPad® mini with Retina display
LG Accolade™
Lancet™ for Android™
LG G Pad™ X8.3
Galaxy Tab E
Apple® iPad® Air™
Lucid™3 by LG
DROID RAZR HD by MOTOROLA
Samsung Galaxy Tab S2
iPad Pro™ (9.7-inch)
Samsung Galaxy Tab® 4 (10.1)
Ellipsis™ Jetpack® MHS815L
G Pad™ 10.1 LTE
LG enV®3
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy Tab® 2 (10.1)
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Verizon Wireless USB760 Modem
Samsung Gusto®
DROID INCREDIBLE 2 by HTC
G Pad™ 7.0 LTE
HTC One® remix
Google Nexus 7
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
Enact™ by LG
Apple® iPad® mini
LG 4G LTE USB Modem VL600
Motorola RAZR V3m
Samsung Galaxy Tab® 4 (8.0)
Casio G'zOne Ravine®
Apple® iPad® with Wi-Fi + 4G
LG Cosmos™
Samsung Haven™
LG VX8300
BlackBerry® Z30 smartphone
Ellipsis® Kids
Samsung Galaxy Tab®
BlackBerry® Bold 9650 smartphone
Pantech Breakout™
Hydro ELITE by KYOCERA
iPad® mini 4
LG Extravert™
Galaxy Nexus by Samsung
DROID X by MOTOROLA
Spectrum™ 2 by LG
Samsung Galaxy Stellar™
Motorola Barrage™
Samsung Illusion™
Motorola MOTO™ W755
HTC Desire® 612
Lucid™2 by LG
LG enV® TOUCH
Verizon Wireless AirCard® 595U USB Modem
Casio G'zOne Boulder®
LG enV®2
Verizon Converged VOIP Device
DROID X2 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Pantech Hotshot™
Samsung Galaxy Tab® (10.1)
HTC One® max
Samsung Intensity™
LG Migosm
Lucid™ by LG
Windows Phone 8X by HTC
Delphi Connect with 4G LTE Mobile Hotspot
LG Vortex™
DROID 3 by MOTOROLA
Dell™ Vostro™ V13 Laptop
Apple® iPad® with Retina display
ZenPad™ Z8
Samsung Galaxy Note® Pro
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Perception™
Samsung Alias™ 2
Samsung Fascinate™
Motorola XOOM™ 4G LTE
Samsung ATIV SE™
Verizon Wireless UMW190 Global USB Modem
LG VX5500
Samsung Knack™
Sony Xperia® Z2
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
THUNDERBOLT™ by HTC
iPad® mini 3
Pantech Jest™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Smooth™
LG Cosmos™ Touch
Samsung Galaxy™ Stratosphere™
Samsung Gear S2 classic
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Pearl™ Flip 8230 smartphone
LG Optimus Zone™
Nokia 2366i
Nokia Lumia 2520
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UM175 USB Modem
Pantech Marauder™
Samsung Galaxy Tab® S
LG VX5400
Casio G'zOne Brigade®
Intuition™ by LG
Samsung Galaxy Camera®
Samsung SCH-u340
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Moto X™ - Designed by You
Samsung Galaxy Legend™
Samsung Galaxy View
HTC Rhyme™
LG VX8360
DROID CHARGE by SAMSUNG
Samsung Galaxy Note® 10.1
HP Spectre x2
BlackBerry® Curve™ 9330 smartphone
Motorola W385
DROID 2 GLOBAL by MOTOROLA
Samsung ATIV Odyssey™
DROID 2 by MOTOROLA
Verizon Wireless USB720 Modem
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8330 smartphone
Luge™ by Motorola Prepaid
Delphi Connect
Pantech Caper™ Prepaid
Sony Xperia® PLAY
Apple® iPad®
Verizon Wireless Escapade®
HTC Rezound™
Verizon Wireless UM150 USB Modem
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Reality™
Samsung Alias™
Verizon Wireless G'zOne Type-S
Samsung SCH-u410
BlackBerry® Curve™ 8530 smartphone
Verizon Wireless CDM8975
Samsung SCH-u430
Pantech Crux™
LG Chocolate® Touch
Verizon Wireless Coupe™
HTC Trophy™
Motorola XOOM™
LG VX5300
Spartan GoCam™
LG Dare™
Samsung Juke
Samsung Galaxy Tab® (7.7)
LG Chocolate®
Motorola MOTO™ VU204
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB727 Modem
LG Voyager™
Spectrum™ by LG
LG Optimus Exceed™ Prepaid
LG VX8350
Revolution™ by LG
LG VX5200
Motorola Adventure™ V750
LG Ally™
LG Enlighten®
Sierra Wireless AirCard® 555D
LG enV®
Blackberry Classic Non-Camera
HP® Mini 1151NR Netbook
BlackBerry® Torch™ 9850 smartphone
Motorola V325
LG VX3300
Sharp KIN™ ONE
G'zOne Boulder™ Black and Silver
LG VX3200
Samsung Omnia® II
Samsung Rogue™
LG VX6100
Motorola MOTOKRZR K1m
Samsung SCH-a870
Motorola E815
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
Verizon Wireless PC5750 PC Card
Motorola W315
Pantech PN-215
LG Chocolate® 3
Samsung Continuum™
Verizon Wireless Razzle™
Motorola MOTO Q™ 9c
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a670
DROID XYBOARD 8.2 by MOTOROLA
Gateway® LT2016u Netbook
Motorola V60s
DROID ERIS by HTC
LG Clout™
Nokia 6205
Motorola RAZR V3m in Gray
LG VX4650
Pantech PN-210
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a930
Motorola Rival™
Motorola MOTO™ Z6c World Edition
Casio EXILIM
DROID PRO by MOTOROLA
Samsung Trance™
Samsung SCH-a950
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung Gleam®
LG VX8700
LG Versa™
Samsung Gem™
Motorola CITRUS™
Motorola Entice™
Verizon Wireless CDM8950
BlackBerry® 8830 World Edition smartphone
Nokia 6215i
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Sharp KIN™ TWO
LG Glance™
Motorola V325i
Samsung N150 Netbook
LG VX4500
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless PN-300
LG VX6000
HP® Mini 110-3098NR Netbook
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Samsung SCH-a850
Nokia 7705 Twist™
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
HP® Pavilion dm1-3010nr Notebook
DROID XYBOARD 10.1 by MOTOROLA
Samsung i700 Pocket PC
Motorola DEVOUR™ with MOTOBLUR™
Samsung Zeal™
Nokia 2605 Mirage
Samsung SCH-a650
Nokia 2705 Shade™ Non-Camera
Samsung SCH-u550
Nokia 6315i
Kyocera KPC650
Samsung SCH-u620
Nokia 7205 Intrigue™
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Verizon Wireless Salute™
LG Fathom®
Nokia 2705 Shade™
Motorola V276
Samsung SCH-a630
LG VX8100
HP® Mini 311-1037NR Netbook
Verizon Wireless V620
Jest™
HTC Merge®
Verizon Wireless USB1000 Global USB Modem
Kyocera K323
Motorola T720
Motorola Krave™ ZN4
Pantech PN-820
Motorola Q™
Samsung Saga™
Samsung i600 Smartphone
HTC Apache XV6700
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Kyocera KX444
Kyocera KX1v
LG VENUS™
Motorola MOTORIZR Z6tv
Kyocera SE47
Motorola C343
Motorola V120e
LG V
Motorola MOTOSLVR L7C
Samsung Omnia®
Motorola MOTORAZR maxx Ve
HP® Mini 210-1076NR Netbook
Motorola V325xi
Kyocera KX2
Motorola T300p
Motorola T730
Samsung SCH-a310
Samsung SCH-a530
Samsung Renown™
LG VX4700
HTC Touch Pro™
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Samsung Galaxy Tab® 4
BlackBerry® 7750
Motorola C333
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Motorola V265
Kyocera K404
Motorola V710
Nokia 2128i
Moto G Play
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Kyocera KX414
Nokia 3589i
Verizon Wireless V640
Samsung SCH-a990
Nokia 2285
Verizon Wireless Blitz® Prepaid
Nokia 6236i
Samsung SCH-i730
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
LG VX9400
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
Samsung SCH-i830
Motorola V65p

About Android

Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
App Finder FAQs
[FAQs]
Learn about App Finder, a simple way to find cool apps for your Apple® or Android™ smartphone.
Google™ Dashboard
[Device-Specific Instructions]
Can I block an android phone from downloading apps?
[Community]
Can I block my daughter android phone from the internet totally so she can not download any messaging apps and just use the normal messaging.  She keeps downloading kick, etc...
Can I decrease the number of rings before calls go to voice mail?
[Community]
How can I get calls to voicemail after 5 seconds instead of 30?
Can I get rid of .txt files?
[Community]
I just noticed I have a large number of xxxx.txt files, where the x's are different number strings.  When I open them it appears they are some sort of code or download.  Can I get rid of these files?
Can I retrieve deleted contacts?
[Community]
Can I retrieve deleted accounts
Can I retrieve my voicemail from another phone?
[Community]
Can I retrieve my voicemail messages from a different phone. My cell phone does not seem to be working and I do have a voicemail I would like to hear.
Can I use my device to locate another device on my account?
[Community]
Can I locate a phone on my account with my other phone on the same account
Can I view web browser history for one of the devices on my account?
[Community]
Is there a way to get the history off one of my verizon android phones that is still active with serive? Including the history when I was in inconeito mode?
Can you turn volume on remotely?
[Community]
Lost phone somewhere in house
How can I find out what Android operating system my phone is using?
[Community]
How can I find out what Android operating system my phone is using?  Also - I want to use a free music player that allows me to set the order of the music being played
How can I save or download pictures that were sent via text messaging?
[Community]
How do I save or download pictures that were sent via text messaging?
How can I turn off voicemail?
[Community]
I want to shot off my voicemail so people can't leave me messages. How do I get this accomplished?
How do I Remove the Lock Screen?
[Community]
I can't remove lock screen, It says "Turned off by administrator, encryption policy or credential storage"
How do I access the internet on my device?
[Community]
I'm unable to access the internet from my Samsung Galaxy Stratosphere 2.  There was a Google update last week that may be the cause.  Is there any way to fix this?  Thanks! Kathy75
How do I change the automatic signature line for outgoing email?
[Community]
Skipper1958 asked Verizon Wireless: Q: How do I change the automatic signature line for outgoing email? A: Open up your email application and tap the menu key. Then select where you see your email address and look for the signature option.
How do I close out of multiple apps?
[Community]
How do I close out the app when I am finished? I have used up all my time on the net because the app did not close and I did not know it.
How do I delete all my emails at once?
[Community]
I have hundreds of emails I would like to delete in one fell swoop.
How do I delete apps I no longer use?
[Community]
I have all kinds of apps i no longer use, how do i delete?
How do I delete apps that came with my device?
[Community]
I really do not want the apps that came with the phone. They are constantly updating. They use up the Data time. google music is always running.I would like them removed from the phone. I tried using the delete and uninstall and it does not work.I have 250 mb of data and down to 45...I keep my phone off,...
How do I disable Google Hangouts?
[Community]
How do I get rid of Hangouts?
How do I find my lost android device?
[Community]
How can I find my lost android phone
How do I find the SIM card number in my HTC desire?
[Community]
Where is the sim card number on the htc Desire 526. Sim card was pre-installed and according to instructions the number was suppose to be printed on back of the card. Nothing is there. I need this number to replace a phone that was destroyed.@
How do I get deleted contacts back?
[Community]
My phone deleted the phone contact in my address bookNeed to know how to get them back
How do I get my contacts working again?
[Community]
Everything was fine. My phone worked well, and I had everything just 5he way I like it. Since 5he lollipop update I get the message that contacts has stopped so apparently I can't dial out. I have reset my phone, and I still get the message. I need a phone that can make phone calls. Please fix this asap....
How do I get my information back that was deleted from my SD card?
[Community]
Since making the latest update, my SD card shows as blank. All of my pictures, etc. are gone. It also doesn't recognize the SD card, and won't let me save anything to it. The SD card worked perfectly before the update. How do I get my information back??
How do I get rid of the NFL app?
[Community]
How to get rid of this app
How do I get rid of the repeat notifications tone?
[Community]
Does anyone has this problem? only way to tone it off is to stop all notifications on my Google account and phone settings
How do I locate my lost phone?
[Community]
Is there a way to locate a lost phone?
How do I remove 'Asked to download android' popup when connecting to internet?
[Community]
If I click on my internet app or go to a link, a pop-up appears asking to download for android.  It is a black screen and picture of the android icon in green with a status bar moving back and forth.  I cannot access anything via the internet because of this.  I cannot hit the "back" button...
How do I remove all information from my SIM card?
[Community]
Hi. I just got a new phone (Galaxy S5), and so I tried to remove information from my old phone, the Stratosphere 2, and I almost did. But, whenever I boot up the phone it still shows my number on the old phone and wants to activate the phone for that number. For example, when I use the web browser...
How do I remove visual voicemail from my droid phone?
[Community]
I do not with to sign up for visual voice mail, but I haven't been able to remove it from my phone.  It is annoying because everytime I get a voicemail it tries to get me to sign up for the visual voice mail service.Thanks in advance!
How do I restore the Google Playstore?
[Community]
I accidentally uninstalled google playstore on my phone and now I can't figure out how to reinstall it.
How do I restrict a device from being able to purchase games?
[Community]
How do I shut off buying for games
How do I set up my verizon email?
[Community]
How do I set up my verizon email on my Android?
How do I set up voice mail on an Android device?
[Community]
I changed from an iPhone to a droid and I don't know how to set up my voicemail.  I've tried to *86 but it asks me for my mailbox number.  I have tried the phone number, my password, and nothing.  Helpvoi
How do I skip through the prompt when calling my voicemail?
[Community]
How do I skip through the prompt when calling my voicemail? I want to go straight to my message not hear the  date, number adn duration.
How do I track a lost android device?
[Community]
My son lost his phone.... I know there's a way to find lost I phones, is there anything similar for android?
How do I transfer content from an Apple device to Android?
[Community]
I haven't had Android since the Droid X days, how much of a hassle is it to convert from iPhone to Android? Music, Pictures, etc?Suggestions?Thank you
How do I transfer photos on phone to SD card?
[Community]
How do I transfer photos on my phone to SD card in the phone?
How do I transfer pics and messages to a new device?
[Community]
How do I transfer pics and text messages from one Android to a new Android. Cloud only backing up my contacts.
How do I turn command center back on?
[Community]
Turned of my command center. Anyone know how to get it back?
How do I turn data off?
[Community]
How do I turn data off on my sons phone when it reaches the limit?
How do I turn off read report for messaging?
[Community]
How do i turn off read report for message ....in group texts some of the people I send messages to have to confirm they received my texts...its annoying to say the lease... It doesn't always show up on others phones only 1 person really, and it doesnt always show up on there phone....
How do I use music files as ringtones?
[Community]
Ring tones in my music, How do I get them to my ring tones?
How do i change the number of rings until voice mail picks up?
[Community]
Just need to know how to change the number of rings until voice mail answers, didnt seem to have the option.
How do i set up my email without a PORT number?
[Community]
im trying to set up my email - POP3 as instructed from my laptop; then went thru all the steps on phone..Selected Outlook, put in p/w and other info- however, I tried the PORT they had, it came back couldn't connect...I searched and searched my laptop - came up with 2 numbers; but, tried them and still...
How do you delete your history on Google Chrome?
[Community]
How do you delete your history off the chrome?
How many messages can I store with basic Visual Voice Mail?
[Community]
I have been a Verizon customer for a few years, and recently switched to an Android phone (was using an iPhone).  I understand that the free basic Visual Voicemail provided by Verizon gives me 20 messages.  Do I have to manually delete them to stay under that number or will Verizon automatically...
How much data would I use listening to Amazon Music for an hour?
[Community]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
Is Google Play an important service on my device?
[Community]
Is Google play important service to my phone?
Is VZ Navigator a free service?
[Community]
Does my plan include Vz navigator?
Is it possible to retract a sent text message?
[Community]
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?
What is 'Cast Screen' for?
[Community]
I have cast screen on my phone. What is it for?
What is a "Mobile Hotspot?"
[Community]
WHat is a Mobil hot spot
Where can I find my contacts that disappeared?
[Community]
My contact information  has vanished. Is there any wsy to retrieve it?
Where do I find the security key for my mobile hotspot?
[Community]
Where do you find the security hey for your mobile hot spot
Why are my text messages still going to my old device?
[Community]
Some calls and text messages are still going to my old gophone. Verizon says this is not possible, but it is happening. I called Verizon and I was told to power down the old phone for 24 hours and see if that works. It did not. I removed the sim from the old phone, messages are still not going to the...
Why can't I group text with iPhone users?
[Community]
I can not group text with my friends who have I Phones. I have installed 5 various texting apps to no avail.
Why can't I receive messages from iPhones?
[Community]
Just switched from an iPhone, now I can't get messages from people with iPhones, keeps wanting to send iMessages.  How do we change it?
Why can't I recieve messages from iPhone users after switching?
[Community]
I just had to buy a new phone because my iphone wouldn't charge anymore. I got a LG Transpyre and just after I activated it, I got a message saying that I need to change my message settings on my iphone so that imessages will now come through as a regular text message. However, my iphone died and it won't...
Why didn't my phone change for daylight savings time?
[Community]
Why did the time not change on my 2 android phones, and the iPhone did change times.
Why does my LG G Pad 8.3 keep dropping wi-fi?
[Community]
Before i behind...I'm new to posting in forums:Just want to see if anyone has had problems with wifi connectivity dropping for the LG G Pad 8.3 LTE.  My tablet had been working fine but in the last week or so wifi would randomly drop.  Now it doesn't connect at all...searches for networks, saves,...
Why don't I get voice mail notifications after the upgrade?
[Community]
recently upgraded my software to version 6.0.1 only to find out I don't receive notifications when I have a voicemail anymore (little cassette).  I have tried playing with multiple settings but to no avail.  Does anyone know how to fix?
Will I be charged for roaming in an airport?
[Community]
Am I charged for my phone roaming in an airport?
Will my android device automatically connect to wi-fi?
[Community]
If i have wireless internet at home will my phone automatically use the wireless instead of data or do i have to turn data off? i am currently using the lg v10 if that makes a difference.
Will the QuadRooter Vulnerability be Patched?
[Community]
CheckPoint Recently released an update to the ZoneAlarm Mobile Security scanner, and a scan of my long-time trusty phone with the new update, reveals, that it's supposedly vulnerable to a newly announced OS Vulnerability called "QuadRooter" (CVE-2016-2503, CVE-2016-2059, and CVE-2016-5340). SAupposedly,...

How to Update

Samsung Galaxy S7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S7 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One M9 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Advanced Devices - Software Updates
[Updates]
Find out if there is a software update available for your device.
DROID TURBO 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S6 edge + Software Update
[Updates]
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Samsung Galaxy S 6 Software Update
[Updates]
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DROID MAXX 2 by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Samsung Galaxy Note7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto Z Droid Edition and Moto Z Force Droid Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note 4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Core Prime Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 6 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Droid Turbo Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG K4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID ULTRA by MOTOROLA and DROID MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG V10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy J1 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Google Nexus 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One (M8) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Moto G Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG K8 V Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S III Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID MINI by MOTOROLA Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad X8.3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note Edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 3.
Sony Xperia Z3v Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Gear S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
PRIV by BlackBerry Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: LG G Pad 8.3 LTE
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG G Pad 8.3 LTE.
Moto X by Motorola (2nd Gen.) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab E (8.0) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Verizon Ellipsis 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
LG G2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Vista Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID RAZR M by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID RAZR M by MOTOROLA.
Asus ZenPad Z8 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 7.0 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note 10.1 2014 Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto X by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Software Update: Casio G'zOne Commando
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando.
Software Update: Samsung Galaxy Note II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note II.
Software Update: Samsung Galaxy Tab 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 10.1.
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
LG G Pad 10.1 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.
Software Update: DROID INCREDIBLE 4G LTE by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID INCREDIBLE 4G LTE by HTC.
Sony Xperia Z2 Tablet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy S 4 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 4 mini.
Software Update: Samsung Galaxy Tab 2 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (10.1).
Software Update: DROID RAZR by MOTOROLA and DROID RAZR MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR and RAZR MAXX by MOTOROLA.
Software Update: Samsung Galaxy Tab 2 (7.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (7.0).
LG Optimus Exceed 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Gear S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID 2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 by MOTOROLA.
Software Update: HTC Desire 526
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 526.
Software Update: Samsung Galaxy Note Pro
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note Pro.
Software Update: Motorola XOOM
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola XOOM.
Software Update: LG Transpyre
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Transpyre.
Software Update: DROID X2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X2 by MOTOROLA.
Moto E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Google Nexus 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Verizon Jetpack MiFi 6620L Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID CHARGE by SAMSUNG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID CHARGE by SAMSUNG.
Software Update: Casio G'zOne Commando 4G LTE
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando 4G LTE.
Software Update: Samsung Galaxy Camera
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Camera.
LG Lucid 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 10.1.
Software Update: Samsung Galaxy Stellar
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stellar.
Software Update: HTC One max
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One max.
Software Update: GizmoPal by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your GizmoPal by LG.
Software Update: DROID X by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X by MOTOROLA.
Software Update: Samsung Galaxy S 3 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 3 mini.
Software Update: Galaxy Nexus by Samsung
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Galaxy Nexus by Samsung.
Software Update: DROID INCREDIBLE 2 by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE 2 by HTC.
Software Update: LG Ally
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Ally.
Software Update: Samsung Galaxy Tab
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab.
Software Update: Samsung Galaxy Tab 4 (8.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4
Software Update: Samsung Galaxy Tab 7.7
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 7.7.
Samsung Gear S2 classic Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 4 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4 (10.1).
Software Update: Samsung Galaxy Stratosphere
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere.
Software Update: DROID BIONIC by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID BIONIC by MOTOROLA.
Software Update: Lucid2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Lucid2 by LG.
Software Update: Samsung Galaxy Gear
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Gear.
Software Update: THUNDERBOLT by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your THUNDERBOLT by HTC.
Software Update: HTC One remix
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One remix.
Software Update: DROID 2 GLOBAL by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 GLOBAL by MOTOROLA.
Software Update: DROID 3 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 3 by MOTOROLA.
Software Update: DROID 4 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 4 by MOTOROLA.
Software Update: Hydro ELITE by KYOCERA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Hydro ELITE by KYOCERA.
Software Update: Samsung Fascinate
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Fascinate.
Software Update: DROID INCREDIBLE by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE by HTC.
Software Update: DROID XYBOARD 10.1 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 10.1 by MOTOROLA.
Software Update: Pantech Breakout
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Pantech Breakout.
Software Update: Spectrum 2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum 2 by LG.
Software Update: HTC Desire 612
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 612.
Software Update: Samsung Illusion
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Illusion.
Software Update: HTC Rhyme
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rhyme.
Software Update: Intuition by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Intuition by LG.
LG Watch Urbane 2nd Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Stratosphere II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere II.
Software Update: Palm Pixi Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pixi Plus.
Software Update: Revolution by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Revolution by LG.
LG Lancet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID PRO by Motorola
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID PRO by Motorola.
Software Update: LG Optimus Zone 2
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Optimus Zone 2.
Software Update: Samsung Continuum
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Continuum.
Software Update: Sony Ericsson Xperia PLAY
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Sony Ericsson Xperia PLAY.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
Software Update: LG Vortex
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Vortex.
Software Update: HTC Rezound
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rezound.
Software Update: DROID R2D2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID R2D2 by MOTOROLA.
Software Update: Pantech Marauder
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Marauder.
Software Update: Palm Pre Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pre Plus.
Software Update: DROID XYBOARD 8.2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 8.2 by MOTOROLA.
Software Update: LG Enlighten
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your LG Enlighten.
Software Update: Motorola CITRUS
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola CITRUS.
Software Update: Pantech Perception
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Perception.
Software Update: Spectrum by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum by LG.
Software Update: Motorola DEVOUR
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Motorola DEVOUR.
Software Update: Samsung Galaxy Legend™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Legend.
How do I re-start a software update?
[Community]
My kyocera brigadier tried to update today but i immediately received a phone call and the update canceled at 3% on the download. Now it says my phone is up to date with 4.4.2 instead of 5.1.1. Anyone know any way to reactivate the update to 5.1.1?
I am having trouble making calls. How do I fix this?
[Community]
I have not been able to use my phone for calls since I did the update. It shut down on me several times and it has to be restarted several times before I can make a call. I am so through with this phone and these issues.
Moto Z Play Droid Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Why did my phone need to be updated?
[Community]
Why was my android just updated ?
Why does my connection fail while trying to download the latest software update?
[Community]
I have an LG V10 and cannot receive the OTA upgrade to VS99011B. When I check for updates on the phone I get a message that the connection has been interrupted, check back when I'm on the LTE network. This happens when I am on the LTE network and have wifi on. If I use the software updater tool on my...
Why has my battery been draining so fast since I updated?
[Community]
Just recieved new software update and battery life is only 5 hrs. Before update battery lasted about 30 hrs. What s the deal
Why is my device stuck on the Verizon splash screen?
[Community]
htc one m8 is stuck on verizon splash screen after 4.17.605.9 update.  this has happened to 2 consecutive refurbished phones.  I've done factory resets and data wipe resets with no luck.

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