Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.
Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPad® 2
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 4
Samsung Galaxy S7
Apple® iPhone® 5c
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® SE
Verizon Ellipsis® 8
Samsung Galaxy Note® 4
DROID MAXX by MOTOROLA
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5
Samsung Network Extender
Verizon Ellipsis™ 7
Apple® iPhone® 4s
LG G3
Droid Turbo in Ballistic Nylon
Apple® iPhone® 4
LG G4™
Droid Turbo by Motorola
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Samsung Galaxy S® III
Verizon Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Samsung Galaxy Note® 3
LG Revere® 3
DROID MAXX 2
LG Cosmos™ 3
LG G2
Verizon 4G LTE Broadband Router with Voice
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
Verizon MiFi® 4G LTE Global USB Modem U620L
LG G Vista
Samsung Galaxy J1™ Prepaid
Verizon Wireless Home Phone
LG G5™
LG Extravert™ 2
Casio G'zOne Commando®
Samsung Gusto® 3
HTC Desire® 526
Pantech 4G LTE Global USB Modem UML290
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Gear S2
Ellipsis™ Jetpack® MHS800L
LG V10™
DROID ULTRA by MOTOROLA
Casio G'zOne Commando® 4G LTE
LG G Pad 8.3 LTE
DuraXV
hum by Verizon
Casio G'zOne Ravine® 2
Verizon 4G LTE USB Modem 551L
HTC Desire® 626
Moto X™ (2nd Gen.)
iPad® Pro
Samsung Galaxy Note® II
Verizon Ellipsis® 10
Moto E™ Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® 4 mini
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
LG K4™ LTE
Moto X™ by Motorola
HTC One M9
Galaxy Note® Edge
LG Optimus Zone™ 2 Prepaid
Transpyre™ Prepaid
Nexus 6
DROID TURBO 2 - Designed by You
Microsoft Lumia 735
GizmoPal™
Nokia Lumia 928
Moto G™ by Motorola
Gear S®
Samsung Convoy™ 2
Samsung Brightside™
Verizon 4G LTE Broadband Router
LG G Pad™ X8.3
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
HTC One®
Samsung Gusto® 2
LG Exalt™
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 3 Prepaid
Nokia Lumia 822
Verizon Wireless AirCard® 595
Samsung Intensity™ II
LG Optimus Exceed™ 2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID INCREDIBLE 4G LTE by HTC
Nokia Lumia Icon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
iPad® Air 2
Blackberry Classic
LG Revere®
DROID RAZR by MOTOROLA
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 10.1 LTE
LG Cosmos™ 2
Samsung Intensity™ III
GizmoPal® 2 by LG
Apple® iPad® Air™
Samsung Galaxy Tab® 2 (7.0)
Lucid™3 by LG
HTC One® (M8) for Windows®
Watch Urbane™ 2nd Edition LTE
Samsung Convoy® 4
Verizon SureResponse®
LG Octane™
Lancet™ for Android™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
G Pad™ 7.0 LTE
Lancet™
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
LG Terra™
LG Revere® 2
GizmoGadget™ by LG
DROID DNA by HTC
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Tab S2
LG Accolade™
LTE Internet (Installed)
Samsung Convoy™
Samsung Galaxy Tab® 4 (10.1)
LG Exalt™II
Apple® iPad® mini
DROID RAZR HD by MOTOROLA
Kyocera DuraXV+
Apple® iPad® mini with Retina display
LG enV®3
Samsung Gusto®
BlackBerry® Z10 smartphone
iPad Pro™ (9.7-inch)
DROID BIONIC by MOTOROLA
Samsung Galaxy Tab®
LG Cosmos™
Samsung Galaxy Tab® 2 (10.1)
Google Nexus 7
HTC One® remix
Enact™ by LG
DROID 4 by MOTOROLA
DROID by MOTOROLA
Verizon Wireless USB760 Modem
Samsung Galaxy Stellar™
HTC Desire® 612
LG 4G LTE USB Modem VL600
DROID 3 by MOTOROLA
Samsung Illusion™
Motorola RAZR V3m
HTC One® max
Microsoft Surface 3
Apple® iPad® with Retina display
BlackBerry® Q10 smartphone
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Hydro ELITE by KYOCERA
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Haven™
Samsung Galaxy™ Stratosphere™ II
Galaxy Nexus by Samsung
Moto X™ - Designed by You (2nd Generation)
LG VX8300
LG Extravert™
DROID X2 by MOTOROLA
Motorola Barrage™
Ellipsis® Kids
Samsung Galaxy Tab® 4 (8.0)
Lucid™2 by LG
Galaxy Tab E (8.0)
Motorola MOTO™ W755
Pantech Perception™
Windows Phone 8X by HTC
Galaxy Tab E
LG enV® TOUCH
BlackBerry® Bold 9650 smartphone
LG enV®2
iPad® mini 4
DROID X by MOTOROLA
Samsung Intensity™
Samsung Alias™ 2
Casio G'zOne Boulder®
LG Vortex™
Samsung Galaxy Tab® S
Pantech Breakout™
LG Optimus Zone™
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
Samsung Knack™
Samsung Galaxy Note® Pro
Delphi Connect with 4G LTE Mobile Hotspot
LG VX5500
Verizon MiFi™2200 Intelligent Mobile Hotspot
Pantech Hotshot™
Samsung Galaxy Tab® (10.1)
Samsung Fascinate™
iPad® mini 3
Pantech Jest™ 2
LG Cosmos™ Touch
Spectrum™ 2 by LG
Samsung Galaxy Note® 10.1
Sony Xperia® Z2
Samsung Smooth™
Samsung Galaxy™ Stratosphere™
LG Migosm
Intuition™ by LG
Samsung Gear S2 classic
THUNDERBOLT™ by HTC
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
LG VX8360
DROID CHARGE by SAMSUNG
Verizon Converged VOIP Device
Casio G'zOne Brigade®
LG VX5400
Samsung Galaxy Note® 10.1 2014 Edition
Luge™ by Motorola Prepaid
Samsung ATIV Odyssey™
Nokia Lumia 2520
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Dell™ Vostro™ V13 Laptop
DROID 2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
Delphi Connect
DROID 2 GLOBAL by MOTOROLA
HTC Rhyme™
Pantech Marauder™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Legend™
DROID INCREDIBLE by HTC
Samsung SCH-u340
Samsung Galaxy Camera®
Casio G'zOne Rock™
Motorola W385
Samsung Galaxy View
LG VX8350
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Curve™ 9330 smartphone
HTC Rezound™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Samsung Reality™
Samsung Galaxy Tab® (7.7)
Apple® iPad®
Verizon Wireless USB720 Modem
Samsung SCH-u410
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Trophy™
Revolution™ by LG
Samsung Juke
LG Voyager™
Motorola Adventure™ V750
Motorola MOTO™ VU204
LG Ally™
Sony Xperia® PLAY
Pantech Caper™ Prepaid
BlackBerry® Curve™ 8530 smartphone
Samsung Alias™
Pantech Crux™
Verizon Wireless G'zOne Type-S
Casio EXILIM
Spectrum™ by LG
Samsung SCH-u430
Verizon Wireless CDM8975
Verizon Wireless Coupe™
DROID PRO by MOTOROLA
LG Dare™
BlackBerry® Torch™ 9850 smartphone
LG Optimus Exceed™ Prepaid
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB727 Modem
LG Chocolate®
LG VX5300
LG Enlighten®
LG enV®
Verizon Wireless UM150 USB Modem
BlackBerry® 8830 World Edition smartphone
LG VX5200
BlackBerry® Curve™ 9370 smartphone
G'zOne Boulder™ Black and Silver
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless PC5750 PC Card
HP® Mini 1151NR Netbook
Samsung Continuum™
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Nokia 2705 Shade™ Non-Camera
Samsung Rogue™
Samsung SCH-a930
Motorola V325
LG VX3200
DROID ERIS by HTC
LG VX6100
Samsung Zeal™
LG VX8700
DROID XYBOARD 8.2 by MOTOROLA
Sharp KIN™ ONE
Motorola E815
Motorola W315
Motorola Rival™
Motorola Entice™
Samsung SCH-u540
Samsung Omnia® II
BlackBerry® Curve™ 9310 smartphone
Verizon Wireless Razzle™
Motorola MOTO Q™ 9c
Motorola RAZR V3c
LG VX3300
Nokia 6015i Prepaid
Samsung Trance™
Motorola XOOM™
LG Clout™
LG Versa™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Blackberry Classic Non-Camera
Samsung SCH-a870
Samsung N150 Netbook
Pantech PN-215
Motorola MOTO™ Z6c World Edition
Sierra Wireless AirCard® 580
HP® Pavilion dm1-3010nr Notebook
LG VX8100
Gateway® LT2016u Netbook
LG VX4650
Motorola V325i
Samsung Gleam®
Motorola CITRUS™
Samsung SCH-a950
Nokia 7205 Intrigue™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Nokia 2605 Mirage
Samsung FlipShot®
Samsung SCH-u550
DROID R2D2 by MOTOROLA
Nokia 6205
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-210
Samsung SCH-a850
LG Glance™
LG VX6000
Samsung Renown™
Samsung Gem™
Verizon Wireless PN-300
Motorola Krave™ ZN4
Nokia 7705 Twist™
Motorola RAZR V3m in Gray
LG VX4500
Kyocera KPC650
Nokia 2366i
Verizon Wireless Salute™
Samsung SCH-a310
Motorola V60s
LG Fathom®
Motorola Q™
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Verizon KPC680 ExpressCard®
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless CDM8950
Sharp KIN™ TWO
Samsung SCH-u620
Sharp KIN™ TWOm
HTC Merge®
Motorola MOTO™ Z6cx World Edition without Camera
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
Samsung Omnia®
Motorola MOTORAZR maxx Ve
HP® Mini 110-1046NR Netbook
HP® Mini 311-1037NR Netbook
Kyocera KX414
LG V
Samsung SCH-i760
Kyocera KX1v
LG VENUS™
Pantech PN-820
HP® Mini 110-3098NR Netbook
Verizon Wireless USB1000 Global USB Modem
Samsung Sway™
Verizon Wireless V620
Nokia 6215i
Verizon Wireless Blitz® Prepaid
BlackBerry® 7250
Motorola V276
Nokia 6315i
Motorola T720
SCH-u410 Prepaid
Motorola V265
Sharp KIN™ ONEm
Samsung Glyde™
HTC Touch Pro™
HTC Apache XV6700
Verizon Wireless CDM 7075
Samsung SCH-a970
Verizon AD3700 Global USB Modem
Nokia 3589i
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORIZR Z6tv
Kyocera SE47
Kyocera KX444
Nokia 6236i
LG VX9400
Motorola Rapture™ VU30
Samsung Saga™
Motorola V120e
Samsung SCH-i830
Samsung SCH-a630
Kyocera K323
Motorola C333
Samsung SCH-a795
Verizon Wireless V640
Motorola MOTOSLVR L7C
Samsung SCH-n330
Motorola T730
Nokia 2705 Shade™
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
HTC 10™
Verizon LTE Internet and Home Phone
Motorola V325xi
BlackBerry® 7750
Samsung Galaxy J3 (2016)
Samsung SCH-a610
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
LG VX2000
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung i700 Pocket PC
Samsung SCH-a530
Nokia 2285
Samsung SCH-i730
LG VX4700
Samsung SCH-a890
Verizon Wireless U630 PC Card

About Android

Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
App Finder FAQs
[FAQs]
Learn about App Finder, a simple way to find cool apps for your Apple® or Android™ smartphone.
Google™ Dashboard
[Device-Specific Instructions]
Can I block an android phone from downloading apps?
[Community]
Can I block my daughter android phone from the internet totally so she can not download any messaging apps and just use the normal messaging.  She keeps downloading kick, etc...
Can I decrease the number of rings before calls go to voice mail?
[Community]
How can I get calls to voicemail after 5 seconds instead of 30?
Can I retrieve deleted contacts?
[Community]
Can I retrieve deleted accounts
Can I retrieve my voicemail from another phone?
[Community]
Can I retrieve my voicemail messages from a different phone. My cell phone does not seem to be working and I do have a voicemail I would like to hear.
Can I use my device to locate another device on my account?
[Community]
Can I locate a phone on my account with my other phone on the same account
Can I view web browser history for one of the devices on my account?
[Community]
Is there a way to get the history off one of my verizon android phones that is still active with serive? Including the history when I was in inconeito mode?
Can you turn volume on remotely?
[Community]
Lost phone somewhere in house
How can I find out what Android operating system my phone is using?
[Community]
How can I find out what Android operating system my phone is using?  Also - I want to use a free music player that allows me to set the order of the music being played
How can I save or download pictures that were sent via text messaging?
[Community]
How do I save or download pictures that were sent via text messaging?
How do I Remove the Lock Screen?
[Community]
I can't remove lock screen, It says "Turned off by administrator, encryption policy or credential storage"
How do I access the internet on my device?
[Community]
I'm unable to access the internet from my Samsung Galaxy Stratosphere 2.  There was a Google update last week that may be the cause.  Is there any way to fix this?  Thanks! Kathy75
How do I change the automatic signature line for outgoing email?
[Community]
Skipper1958 asked Verizon Wireless: Q: How do I change the automatic signature line for outgoing email? A: Open up your email application and tap the menu key. Then select where you see your email address and look for the signature option.
How do I close out of multiple apps?
[Community]
How do I close out the app when I am finished? I have used up all my time on the net because the app did not close and I did not know it.
How do I delete all my emails at once?
[Community]
I have hundreds of emails I would like to delete in one fell swoop.
How do I disable Google Hangouts?
[Community]
How do I get rid of Hangouts?
How do I find my lost android device?
[Community]
How can I find my lost android phone
How do I find the SIM card number in my HTC desire?
[Community]
Where is the sim card number on the htc Desire 526. Sim card was pre-installed and according to instructions the number was suppose to be printed on back of the card. Nothing is there. I need this number to replace a phone that was destroyed.@
How do I get deleted contacts back?
[Community]
My phone deleted the phone contact in my address bookNeed to know how to get them back
How do I get my information back that was deleted from my SD card?
[Community]
Since making the latest update, my SD card shows as blank. All of my pictures, etc. are gone. It also doesn't recognize the SD card, and won't let me save anything to it. The SD card worked perfectly before the update. How do I get my information back??
How do I get rid of the NFL app?
[Community]
How to get rid of this app
How do I get rid of the repeat notifications tone?
[Community]
Does anyone has this problem? only way to tone it off is to stop all notifications on my Google account and phone settings
How do I locate my lost phone?
[Community]
Is there a way to locate a lost phone?
How do I remove 'Asked to download android' popup when connecting to internet?
[Community]
If I click on my internet app or go to a link, a pop-up appears asking to download for android.  It is a black screen and picture of the android icon in green with a status bar moving back and forth.  I cannot access anything via the internet because of this.  I cannot hit the "back" button...
How do I remove all information from my SIM card?
[Community]
Hi. I just got a new phone (Galaxy S5), and so I tried to remove information from my old phone, the Stratosphere 2, and I almost did. But, whenever I boot up the phone it still shows my number on the old phone and wants to activate the phone for that number. For example, when I use the web browser...
How do I remove visual voicemail from my droid phone?
[Community]
I do not with to sign up for visual voice mail, but I haven't been able to remove it from my phone.  It is annoying because everytime I get a voicemail it tries to get me to sign up for the visual voice mail service.Thanks in advance!
How do I restore the Google Playstore?
[Community]
I accidentally uninstalled google playstore on my phone and now I can't figure out how to reinstall it.
How do I restrict a device from being able to purchase games?
[Community]
How do I shut off buying for games
How do I set up my verizon email?
[Community]
How do I set up my verizon email on my Android?
How do I set up voice mail on an Android device?
[Community]
I changed from an iPhone to a droid and I don't know how to set up my voicemail.  I've tried to *86 but it asks me for my mailbox number.  I have tried the phone number, my password, and nothing.  Helpvoi
How do I skip through the prompt when calling my voicemail?
[Community]
How do I skip through the prompt when calling my voicemail? I want to go straight to my message not hear the  date, number adn duration.
How do I track a lost android device?
[Community]
My son lost his phone.... I know there's a way to find lost I phones, is there anything similar for android?
How do I transfer content from an Apple device to Android?
[Community]
I haven't had Android since the Droid X days, how much of a hassle is it to convert from iPhone to Android? Music, Pictures, etc?Suggestions?Thank you
How do I transfer photos on phone to SD card?
[Community]
How do I transfer photos on my phone to SD card in the phone?
How do I turn command center back on?
[Community]
Turned of my command center. Anyone know how to get it back?
How do I turn data off?
[Community]
How do I turn data off on my sons phone when it reaches the limit?
How do I turn off read report for messaging?
[Community]
How do i turn off read report for message ....in group texts some of the people I send messages to have to confirm they received my texts...its annoying to say the lease... It doesn't always show up on others phones only 1 person really, and it doesnt always show up on there phone....
How do I use music files as ringtones?
[Community]
Ring tones in my music, How do I get them to my ring tones?
How do i change the number of rings until voice mail picks up?
[Community]
Just need to know how to change the number of rings until voice mail answers, didnt seem to have the option.
How do i set up my email without a PORT number?
[Community]
im trying to set up my email - POP3 as instructed from my laptop; then went thru all the steps on phone..Selected Outlook, put in p/w and other info- however, I tried the PORT they had, it came back couldn't connect...I searched and searched my laptop - came up with 2 numbers; but, tried them and still...
How do you delete your history on Google Chrome?
[Community]
How do you delete your history off the chrome?
How many messages can I store with basic Visual Voice Mail?
[Community]
I have been a Verizon customer for a few years, and recently switched to an Android phone (was using an iPhone).  I understand that the free basic Visual Voicemail provided by Verizon gives me 20 messages.  Do I have to manually delete them to stay under that number or will Verizon automatically...
How much data would I use listening to Amazon Music for an hour?
[Community]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
Is Google Play an important service on my device?
[Community]
Is Google play important service to my phone?
Is VZ Navigator a free service?
[Community]
Does my plan include Vz navigator?
Is it possible to retract a sent text message?
[Community]
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?
What is a "Mobile Hotspot?"
[Community]
WHat is a Mobil hot spot
Where can I find my contacts that disappeared?
[Community]
My contact information  has vanished. Is there any wsy to retrieve it?
Why are my text messages still going to my old device?
[Community]
Some calls and text messages are still going to my old gophone. Verizon says this is not possible, but it is happening. I called Verizon and I was told to power down the old phone for 24 hours and see if that works. It did not. I removed the sim from the old phone, messages are still not going to the...
Why can't I group text with iPhone users?
[Community]
I can not group text with my friends who have I Phones. I have installed 5 various texting apps to no avail.
Why can't I receive messages from iPhones?
[Community]
Just switched from an iPhone, now I can't get messages from people with iPhones, keeps wanting to send iMessages.  How do we change it?
Why can't I recieve messages from iPhone users after switching?
[Community]
I just had to buy a new phone because my iphone wouldn't charge anymore. I got a LG Transpyre and just after I activated it, I got a message saying that I need to change my message settings on my iphone so that imessages will now come through as a regular text message. However, my iphone died and it won't...
Why didn't my phone change for daylight savings time?
[Community]
Why did the time not change on my 2 android phones, and the iPhone did change times.
Why does my LG G Pad 8.3 keep dropping wi-fi?
[Community]
Before i behind...I'm new to posting in forums:Just want to see if anyone has had problems with wifi connectivity dropping for the LG G Pad 8.3 LTE.  My tablet had been working fine but in the last week or so wifi would randomly drop.  Now it doesn't connect at all...searches for networks, saves,...
Will I be charged for roaming in an airport?
[Community]
Am I charged for my phone roaming in an airport?
Will my android device automatically connect to wi-fi?
[Community]
If i have wireless internet at home will my phone automatically use the wireless instead of data or do i have to turn data off? i am currently using the lg v10 if that makes a difference.

How to Update

DROID TURBO 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Advanced Devices - Software Updates
[Updates]
Find out if there is a software update available for your device.
Samsung Galaxy S 5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto G Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S6 edge + Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 6 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One (M8) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Samsung Galaxy Note 4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto X by Motorola (2nd Gen.) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S7 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG V10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 7.0 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Droid Turbo Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 10.1 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Core Prime Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One M9 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Verizon Ellipsis 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Software Update: Samsung Galaxy Note 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 3.
DROID ULTRA by MOTOROLA and DROID MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Samsung Galaxy Note Edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S III Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Sony Xperia Z3v Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: LG G Pad 8.3 LTE
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG G Pad 8.3 LTE.
Software Update: DROID RAZR M by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID RAZR M by MOTOROLA.
DROID MINI by MOTOROLA Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
LG G Vista Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Gear S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note II.
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.
Samsung Galaxy Tab E (8.0) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Google Nexus 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note 10.1 2014 Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID RAZR by MOTOROLA and DROID RAZR MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR and RAZR MAXX by MOTOROLA.
Sony Xperia Z2 Tablet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID 2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 by MOTOROLA.
Software Update: Casio G'zOne Commando
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando.
Software Update: Samsung Galaxy S 4 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 4 mini.
Software Update: Moto X by Motorola
[Updates]
Discover the benefits of the recent software update, view instructions to download it and find tools to fix issues with the software on your Motorola device.
Software Update: Samsung Galaxy Tab 2 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (10.1).
Software Update: LG Transpyre
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Transpyre.
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
Software Update: Samsung Galaxy J1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy J1.
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Software Update: Samsung Galaxy Tab 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 10.1.
LG Optimus Exceed 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID 2 GLOBAL by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 GLOBAL by MOTOROLA.
LG Lucid 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: HTC Desire 526
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 526.
Software Update: Motorola XOOM
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola XOOM.
Software Update: Samsung Galaxy Note Pro
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note Pro.
Samsung Gear S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 2 (7.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (7.0).
Verizon Jetpack MiFi 6620L Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID X2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X2 by MOTOROLA.
Software Update: Samsung Galaxy Tab 4 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4 (10.1).
Software Update: Casio G'zOne Commando 4G LTE
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando 4G LTE.
Software Update: Hydro ELITE by KYOCERA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Hydro ELITE by KYOCERA.
Software Update: DROID INCREDIBLE 2 by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE 2 by HTC.
Software Update: HTC One max
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One max.
Moto E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID CHARGE by SAMSUNG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID CHARGE by SAMSUNG.
Samsung Galaxy Tab S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID INCREDIBLE 4G LTE by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID INCREDIBLE 4G LTE by HTC.
Software Update: Samsung Galaxy Tab
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab.
Software Update: Galaxy Nexus by Samsung
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Galaxy Nexus by Samsung.
Software Update: DROID X by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X by MOTOROLA.
Software Update: Samsung Galaxy S 3 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 3 mini.
Software Update: DROID 3 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 3 by MOTOROLA.
Google Nexus 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Pantech Breakout
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Pantech Breakout.
Software Update: DROID BIONIC by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID BIONIC by MOTOROLA.
Software Update: GizmoPal by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your GizmoPal by LG.
Software Update: Samsung Galaxy Note 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 10.1.
Software Update: Samsung Galaxy Stellar
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stellar.
Software Update: Samsung Galaxy Stratosphere II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere II.
Software Update: DROID 4 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 4 by MOTOROLA.
Software Update: LG Ally
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Ally.
Software Update: Samsung Fascinate
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Fascinate.
Software Update: Samsung Galaxy Tab 7.7
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 7.7.
Software Update: Intuition by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Intuition by LG.
Software Update: Samsung Galaxy Camera
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Camera.
Software Update: HTC Rezound
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rezound.
Software Update: Samsung Galaxy Tab 4 (8.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4
Software Update: Revolution by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Revolution by LG.
Software Update: Samsung Illusion
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Illusion.
Software Update: HTC Desire 612
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 612.
Software Update: Samsung Galaxy Stratosphere
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere.
Software Update: Samsung Galaxy Gear
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Gear.
Software Update: DROID XYBOARD 10.1 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 10.1 by MOTOROLA.
Software Update: THUNDERBOLT by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your THUNDERBOLT by HTC.
Software Update: HTC One remix
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One remix.
Software Update: DROID INCREDIBLE by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE by HTC.
Software Update: Sony Ericsson Xperia PLAY
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Sony Ericsson Xperia PLAY.
Software Update: Spectrum 2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum 2 by LG.
Software Update: Pantech Perception
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Perception.
Software Update: HTC Rhyme
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rhyme.
Software Update: Lucid2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Lucid2 by LG.
Software Update: DROID PRO by Motorola
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID PRO by Motorola.
Software Update: Pantech Marauder
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Marauder.
LG G Pad X8.3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Legend™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Legend.
Software Update: DROID R2D2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID R2D2 by MOTOROLA.
Software Update: LG Optimus Zone 2
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Optimus Zone 2.
Software Update: LG Vortex
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Vortex.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
Software Update: Palm Pre Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pre Plus.
Software Update: Samsung Continuum
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Continuum.
Software Update: DROID XYBOARD 8.2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 8.2 by MOTOROLA.
Software Update: Palm Pixi Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pixi Plus.
Software Update: Spectrum by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum by LG.
LG Lancet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: LG Enlighten
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your LG Enlighten.
Software Update: Motorola CITRUS
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola CITRUS.
I am having trouble making calls. How do I fix this?
[Community]
I have not been able to use my phone for calls since I did the update. It shut down on me several times and it has to be restarted several times before I can make a call. I am so through with this phone and these issues.
PRIV by BlackBerry Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Motorola DEVOUR
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Motorola DEVOUR.
Why did my phone need to be updated?
[Community]
Why was my android just updated ?
Why does my connection fail while trying to download the latest software update?
[Community]
I have an LG V10 and cannot receive the OTA upgrade to VS99011B. When I check for updates on the phone I get a message that the connection has been interrupted, check back when I'm on the LTE network. This happens when I am on the LTE network and have wifi on. If I use the software updater tool on my...

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store