Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Samsung Galaxy S® 4
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Apple® iPhone® 5c
Samsung Galaxy Note5
DROID TURBO 2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Apple® iPhone® 5
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
LG G4™
Samsung 3G Network Extender
Apple® iPhone® 4s
Verizon Ellipsis™ 7
Apple® iPad® 2
Apple® iPhone® SE
Apple® iPhone® 4
Verizon Ellipsis® 8
Samsung Galaxy S® 6 edge
Verizon Jetpack® MiFi® 6620L
DROID MAXX 2
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
DROID MINI by MOTOROLA
LG Revere® 3
LG Cosmos™ 3
LG G2
LG G Vista
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
DROID RAZR M by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
LG V10™
Brigadier™ by Kyocera
Samsung Galaxy J3 (2016)
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless Home Phone
HTC Desire® 526
DROID ULTRA by MOTOROLA
LG G5
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Optimus Zone™ 3 Prepaid
DuraXV
Casio G'zOne Commando® 4G LTE
Verizon 4G LTE Broadband Router with Voice
HTC One M9
Samsung 4G LTE Network Extender
LG G Pad 8.3 LTE
Casio G'zOne Ravine® 2
Samsung Galaxy J3 V
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
GizmoPal™
Verizon 4G LTE USB Modem 551L
Galaxy Note® Edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Sony Xperia® Z3v
LG K4™ LTE
HTC Desire® 626
Transpyre™ Prepaid
LG K8 V
DROID TURBO 2 - Designed by You
Moto X™ by Motorola
Microsoft Lumia 735
Moto E™ Prepaid
Nokia Lumia 928
Nexus 6
Samsung Convoy™ 2
Moto G™ by Motorola
Samsung Brightside™
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem UML295
LG Exalt™
Samsung Gusto® 2
hum by Verizon
Verizon Ellipsis® 10
GizmoPal® 2 by LG
GizmoGadget™ by LG
Samsung Convoy® 4
Nokia Lumia 822
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Nokia Lumia Icon
Verizon 4G LTE Broadband Router
Samsung Intensity™ II
HTC One®
iPad® Pro
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Optimus Zone™ 2 Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
LG Cosmos™ 2
DROID RAZR by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Octane™
Verizon LTE Internet and Home Phone
Blackberry Classic
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy S® III mini
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
HTC One® (M8) for Windows®
DROID INCREDIBLE 4G LTE by HTC
Gear S®
iPad® Air 2
LG Revere® 2
LTE Internet (Installed)
Samsung Convoy™
Lancet™ for Android™
Verizon SureResponse®
HTC 10™
Lancet™
LG Accolade™
Watch Urbane™ 2nd Edition LTE
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
DROID DNA by HTC
LG enV®3
LG Exalt™II
Apple® iPad® mini with Retina display
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
LG G Pad™ X8.3
Apple® iPad® Air™
G Pad™ 10.1 LTE
HTC One® remix
Samsung Galaxy Tab S2
Samsung Gusto®
Casio G'zOne Ravine®
LG Cosmos™
G Pad™ 7.0 LTE
Enact™ by LG
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Stellar™
Galaxy Tab E (8.0)
Verizon Wireless USB760 Modem
Kyocera DuraXV+
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Z30 smartphone
Ellipsis® Kids
Apple® iPad® mini
Motorola RAZR V3m
LG VX8300
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
DROID by MOTOROLA
Microsoft Surface 3
DROID 3 by MOTOROLA
Galaxy Nexus by Samsung
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
DROID X by MOTOROLA
iPad Pro™ (9.7-inch)
Samsung Galaxy™ Stratosphere™ II
Samsung Illusion™
LG Extravert™
Hydro ELITE by KYOCERA
DROID X2 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab®
Google Nexus 7
Lucid™2 by LG
Samsung Haven™
Motorola Barrage™
LG Vortex™
Samsung Galaxy Tab® 4 (8.0)
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG 4G LTE USB Modem VL600
Galaxy Tab E
Motorola MOTO™ W755
HTC Desire® 612
Samsung Alias™ 2
LG Optimus Zone™
Samsung Intensity™
LG enV®2
Pantech Hotshot™
iPad® mini 4
LG enV® TOUCH
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
Pantech Jest™ 2
Casio G'zOne Boulder®
Apple® iPad® with Retina display
Samsung Fascinate™
Pantech Breakout™
Moto X™ - Designed by You (2nd Generation)
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
BlackBerry® Bold™ 9930 smartphone without camera
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
LG Cosmos™ Touch
Samsung Galaxy™ Stratosphere™
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
Spectrum™ 2 by LG
DROID CHARGE by SAMSUNG
LG VX8360
Samsung Knack™
LG Migosm
Samsung Galaxy Tab® (10.1)
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZenPad™ Z8
Pantech Marauder™
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Galaxy Tab® S
Verizon Converged VOIP Device
Intuition™ by LG
Samsung ATIV Odyssey™
Casio G'zOne Brigade®
DROID INCREDIBLE by HTC
Samsung SCH-u340
Motorola W385
iPad® mini 3
Verizon Wireless AirCard® 595U USB Modem
LG VX5400
Dell™ Vostro™ V13 Laptop
Samsung Gear S2 classic
Verizon Wireless UM175 USB Modem
HTC Rhyme™
DROID 2 by MOTOROLA
Casio G'zOne Rock™
Luge™ by Motorola Prepaid
Samsung Galaxy Note® 10.1
Verizon Wireless USB720 Modem
HTC Rezound™
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
DROID PRO by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
Samsung Galaxy View
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-u410
Motorola MOTO™ VU204
LG Ally™
Verizon Wireless Escapade®
LG VX8350
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8530 smartphone
Blackberry Classic Non-Camera
Samsung Reality™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Delphi Connect
BlackBerry® Curve™ 8330 smartphone
Samsung Juke
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
Spectrum™ by LG
Apple® iPad®
Samsung Alias™
HTC Trophy™
Verizon Wireless Coupe™
LG VX5300
LG Dare™
Pantech Crux™
G'zOne Boulder™ Black and Silver
LG Chocolate® Touch
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
Casio G'zOne Ravine® 2 Non-Camera
HP Spectre x2
Sony Xperia® PLAY
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
Verizon Wireless CDM8975
Casio EXILIM
LG VX5200
LG Chocolate® 3
Samsung Gem™
Motorola Entice™
LG Chocolate®
Motorola W315
Motorola MOTOKRZR K1m
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 9370 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Zeal™
Samsung Omnia® II
HP® Pavilion dm1-3010nr Notebook
LG Optimus Exceed™ Prepaid
Samsung SCH-a930
Samsung SCH-a650
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola E815
Samsung SCH-u540
Motorola MOTO™ Z6c World Edition
Motorola V325i
DROID ERIS by HTC
LG VX3300
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Clout™
LG VX3200
LG VX8100
Nokia 2705 Shade™ Non-Camera
DROID XYBOARD 10.1 by MOTOROLA
Motorola RAZR V3c
Sharp KIN™ ONE
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG VX4650
Samsung Continuum™
LG enV®
LG Versa™
Samsung SCH-a870
Sierra Wireless AirCard® 580
Samsung Gleam®
Samsung Rogue™
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
LG VX4500
Verizon Wireless V740 ExpressCard
HP® Mini 1151NR Netbook
Motorola XOOM™
Verizon Wireless Razzle™
Verizon Wireless CDM8950
Gateway® LT2016u Netbook
Motorola Rival™
Samsung SCH-a670
Samsung N150 Netbook
DROID XYBOARD 8.2 by MOTOROLA
Motorola V325
LG VX8700
Samsung SCH-a950
LG Glance™
Motorola CITRUS™
Samsung Sway™
Nokia 6205
Verizon Wireless Adamant™
Samsung SCH-u550
Motorola MOTO™ Z6cx World Edition without Camera
Pantech PN-820
Motorola MOTO Q™ 9c
LG VX6000
Sharp KIN™ TWO
LG Fathom®
Nokia 2366i
Samsung FlipShot®
DROID R2D2 by MOTOROLA
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
Verizon Wireless Salute™
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Spartan GoCam™
LG VENUS™
Nokia 6215i
Nokia 7705 Twist™
Samsung Trance™
Samsung Omnia®
Samsung SCH-i760
Nokia 7205 Intrigue™
HP® Mini 210-1076NR Netbook
Sharp KIN™ ONEm
Nokia 2705 Shade™
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Motorola Q™
LG VX9400
Samsung SCH-a630
Samsung SCH-a850
Motorola V60s
Samsung SCH-i730
Motorola V325xi
Motorola T730
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Kyocera KX1v
Motorola V265
Nokia 2128i
Compaq® Mini CQ10-688nr Netbook
Nokia 3589i
Sharp KIN™ TWOm
LG V
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
HP® Mini 311-1037NR Netbook
Motorola MOTOSLVR L7C
Nokia 6315i
Verizon Wireless V640
Nokia 6236i
BlackBerry® 7250
Samsung SCH-a795
Samsung i600 Smartphone
Kyocera KX414
Samsung SCH-a310
Kyocera KX444
HTC Apache XV6700
Motorola C333
Samsung Renown™
Pantech PN-210
Samsung SCH-a970
Nokia 2285
Motorola MOTO Q™ music 9m
Nokia 2605 Mirage
Kyocera SE47
Kyocera KX2
Motorola C343
LG VX4700
Motorola MOTORAZR maxx Ve
Motorola V276
Kyocera K323
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KPC650
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Samsung SCH-a530
Motorola V120e
HTC Merge®
Nokia 6015i Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
Samsung Glyde™
Verizon Wireless U630 PC Card
Samsung SCH-i830
Moto Z Force Droid Edition
Moto Z Droid Edition
Motorola V65p

About Android

Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
App Finder FAQs
[FAQs]
Learn about App Finder, a simple way to find cool apps for your Apple® or Android™ smartphone.
Google™ Dashboard
[Device-Specific Instructions]
Can I block an android phone from downloading apps?
[Community]
Can I block my daughter android phone from the internet totally so she can not download any messaging apps and just use the normal messaging.  She keeps downloading kick, etc...
Can I decrease the number of rings before calls go to voice mail?
[Community]
How can I get calls to voicemail after 5 seconds instead of 30?
Can I get rid of .txt files?
[Community]
I just noticed I have a large number of xxxx.txt files, where the x's are different number strings.  When I open them it appears they are some sort of code or download.  Can I get rid of these files?
Can I retrieve deleted contacts?
[Community]
Can I retrieve deleted accounts
Can I retrieve my voicemail from another phone?
[Community]
Can I retrieve my voicemail messages from a different phone. My cell phone does not seem to be working and I do have a voicemail I would like to hear.
Can I use my device to locate another device on my account?
[Community]
Can I locate a phone on my account with my other phone on the same account
Can I view web browser history for one of the devices on my account?
[Community]
Is there a way to get the history off one of my verizon android phones that is still active with serive? Including the history when I was in inconeito mode?
Can you turn volume on remotely?
[Community]
Lost phone somewhere in house
How can I find out what Android operating system my phone is using?
[Community]
How can I find out what Android operating system my phone is using?  Also - I want to use a free music player that allows me to set the order of the music being played
How can I save or download pictures that were sent via text messaging?
[Community]
How do I save or download pictures that were sent via text messaging?
How can I turn off voicemail?
[Community]
I want to shot off my voicemail so people can't leave me messages. How do I get this accomplished?
How do I Remove the Lock Screen?
[Community]
I can't remove lock screen, It says "Turned off by administrator, encryption policy or credential storage"
How do I access the internet on my device?
[Community]
I'm unable to access the internet from my Samsung Galaxy Stratosphere 2.  There was a Google update last week that may be the cause.  Is there any way to fix this?  Thanks! Kathy75
How do I change the automatic signature line for outgoing email?
[Community]
Skipper1958 asked Verizon Wireless: Q: How do I change the automatic signature line for outgoing email? A: Open up your email application and tap the menu key. Then select where you see your email address and look for the signature option.
How do I close out of multiple apps?
[Community]
How do I close out the app when I am finished? I have used up all my time on the net because the app did not close and I did not know it.
How do I delete all my emails at once?
[Community]
I have hundreds of emails I would like to delete in one fell swoop.
How do I delete apps that came with my device?
[Community]
I really do not want the apps that came with the phone. They are constantly updating. They use up the Data time. google music is always running.I would like them removed from the phone. I tried using the delete and uninstall and it does not work.I have 250 mb of data and down to 45...I keep my phone off,...
How do I disable Google Hangouts?
[Community]
How do I get rid of Hangouts?
How do I find my lost android device?
[Community]
How can I find my lost android phone
How do I find the SIM card number in my HTC desire?
[Community]
Where is the sim card number on the htc Desire 526. Sim card was pre-installed and according to instructions the number was suppose to be printed on back of the card. Nothing is there. I need this number to replace a phone that was destroyed.@
How do I get deleted contacts back?
[Community]
My phone deleted the phone contact in my address bookNeed to know how to get them back
How do I get my contacts working again?
[Community]
Everything was fine. My phone worked well, and I had everything just 5he way I like it. Since 5he lollipop update I get the message that contacts has stopped so apparently I can't dial out. I have reset my phone, and I still get the message. I need a phone that can make phone calls. Please fix this asap....
How do I get my information back that was deleted from my SD card?
[Community]
Since making the latest update, my SD card shows as blank. All of my pictures, etc. are gone. It also doesn't recognize the SD card, and won't let me save anything to it. The SD card worked perfectly before the update. How do I get my information back??
How do I get rid of the NFL app?
[Community]
How to get rid of this app
How do I get rid of the repeat notifications tone?
[Community]
Does anyone has this problem? only way to tone it off is to stop all notifications on my Google account and phone settings
How do I locate my lost phone?
[Community]
Is there a way to locate a lost phone?
How do I remove 'Asked to download android' popup when connecting to internet?
[Community]
If I click on my internet app or go to a link, a pop-up appears asking to download for android.  It is a black screen and picture of the android icon in green with a status bar moving back and forth.  I cannot access anything via the internet because of this.  I cannot hit the "back" button...
How do I remove all information from my SIM card?
[Community]
Hi. I just got a new phone (Galaxy S5), and so I tried to remove information from my old phone, the Stratosphere 2, and I almost did. But, whenever I boot up the phone it still shows my number on the old phone and wants to activate the phone for that number. For example, when I use the web browser...
How do I remove visual voicemail from my droid phone?
[Community]
I do not with to sign up for visual voice mail, but I haven't been able to remove it from my phone.  It is annoying because everytime I get a voicemail it tries to get me to sign up for the visual voice mail service.Thanks in advance!
How do I restore the Google Playstore?
[Community]
I accidentally uninstalled google playstore on my phone and now I can't figure out how to reinstall it.
How do I restrict a device from being able to purchase games?
[Community]
How do I shut off buying for games
How do I set up my verizon email?
[Community]
How do I set up my verizon email on my Android?
How do I set up voice mail on an Android device?
[Community]
I changed from an iPhone to a droid and I don't know how to set up my voicemail.  I've tried to *86 but it asks me for my mailbox number.  I have tried the phone number, my password, and nothing.  Helpvoi
How do I skip through the prompt when calling my voicemail?
[Community]
How do I skip through the prompt when calling my voicemail? I want to go straight to my message not hear the  date, number adn duration.
How do I track a lost android device?
[Community]
My son lost his phone.... I know there's a way to find lost I phones, is there anything similar for android?
How do I transfer content from an Apple device to Android?
[Community]
I haven't had Android since the Droid X days, how much of a hassle is it to convert from iPhone to Android? Music, Pictures, etc?Suggestions?Thank you
How do I transfer photos on phone to SD card?
[Community]
How do I transfer photos on my phone to SD card in the phone?
How do I turn command center back on?
[Community]
Turned of my command center. Anyone know how to get it back?
How do I turn data off?
[Community]
How do I turn data off on my sons phone when it reaches the limit?
How do I turn off read report for messaging?
[Community]
How do i turn off read report for message ....in group texts some of the people I send messages to have to confirm they received my texts...its annoying to say the lease... It doesn't always show up on others phones only 1 person really, and it doesnt always show up on there phone....
How do I use music files as ringtones?
[Community]
Ring tones in my music, How do I get them to my ring tones?
How do i change the number of rings until voice mail picks up?
[Community]
Just need to know how to change the number of rings until voice mail answers, didnt seem to have the option.
How do i set up my email without a PORT number?
[Community]
im trying to set up my email - POP3 as instructed from my laptop; then went thru all the steps on phone..Selected Outlook, put in p/w and other info- however, I tried the PORT they had, it came back couldn't connect...I searched and searched my laptop - came up with 2 numbers; but, tried them and still...
How do you delete your history on Google Chrome?
[Community]
How do you delete your history off the chrome?
How many messages can I store with basic Visual Voice Mail?
[Community]
I have been a Verizon customer for a few years, and recently switched to an Android phone (was using an iPhone).  I understand that the free basic Visual Voicemail provided by Verizon gives me 20 messages.  Do I have to manually delete them to stay under that number or will Verizon automatically...
How much data would I use listening to Amazon Music for an hour?
[Community]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
Is Google Play an important service on my device?
[Community]
Is Google play important service to my phone?
Is VZ Navigator a free service?
[Community]
Does my plan include Vz navigator?
Is it possible to retract a sent text message?
[Community]
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?
What is 'Cast Screen' for?
[Community]
I have cast screen on my phone. What is it for?
What is a "Mobile Hotspot?"
[Community]
WHat is a Mobil hot spot
Where can I find my contacts that disappeared?
[Community]
My contact information  has vanished. Is there any wsy to retrieve it?
Where do I find the security key for my mobile hotspot?
[Community]
Where do you find the security hey for your mobile hot spot
Why are my text messages still going to my old device?
[Community]
Some calls and text messages are still going to my old gophone. Verizon says this is not possible, but it is happening. I called Verizon and I was told to power down the old phone for 24 hours and see if that works. It did not. I removed the sim from the old phone, messages are still not going to the...
Why can't I group text with iPhone users?
[Community]
I can not group text with my friends who have I Phones. I have installed 5 various texting apps to no avail.
Why can't I receive messages from iPhones?
[Community]
Just switched from an iPhone, now I can't get messages from people with iPhones, keeps wanting to send iMessages.  How do we change it?
Why can't I recieve messages from iPhone users after switching?
[Community]
I just had to buy a new phone because my iphone wouldn't charge anymore. I got a LG Transpyre and just after I activated it, I got a message saying that I need to change my message settings on my iphone so that imessages will now come through as a regular text message. However, my iphone died and it won't...
Why didn't my phone change for daylight savings time?
[Community]
Why did the time not change on my 2 android phones, and the iPhone did change times.
Why does my LG G Pad 8.3 keep dropping wi-fi?
[Community]
Before i behind...I'm new to posting in forums:Just want to see if anyone has had problems with wifi connectivity dropping for the LG G Pad 8.3 LTE.  My tablet had been working fine but in the last week or so wifi would randomly drop.  Now it doesn't connect at all...searches for networks, saves,...
Will I be charged for roaming in an airport?
[Community]
Am I charged for my phone roaming in an airport?
Will my android device automatically connect to wi-fi?
[Community]
If i have wireless internet at home will my phone automatically use the wireless instead of data or do i have to turn data off? i am currently using the lg v10 if that makes a difference.

How to Update

Samsung Galaxy S 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID TURBO 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 6 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Advanced Devices - Software Updates
[Updates]
Find out if there is a software update available for your device.
Samsung Galaxy S7 edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note 4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Core Prime Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG K4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID MAXX 2 by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Droid Turbo Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note Edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S6 edge + Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
DROID ULTRA by MOTOROLA and DROID MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S III Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID MINI by MOTOROLA Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One (M8) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One M9 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab E (8.0) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto G Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG V10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 3.
HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Gear S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 7.0 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note II.
Verizon Ellipsis 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Moto X by Motorola (2nd Gen.) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: LG G Pad 8.3 LTE
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG G Pad 8.3 LTE.
Sony Xperia Z3v Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
Software Update: DROID RAZR M by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID RAZR M by MOTOROLA.
LG G Vista Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 10.1 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note 10.1 2014 Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
PRIV by BlackBerry Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Casio G'zOne Commando
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando.
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Software Update: Samsung Galaxy S 4 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 4 mini.
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.
Software Update: Samsung Galaxy Tab 2 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (10.1).
Software Update: DROID RAZR by MOTOROLA and DROID RAZR MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR and RAZR MAXX by MOTOROLA.
Moto X by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Sony Xperia Z2 Tablet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 2 (7.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (7.0).
Samsung Gear S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 10.1.
Google Nexus 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy J1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy J1.
Software Update: Samsung Galaxy Note Pro
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note Pro.
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
Software Update: LG Transpyre
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Transpyre.
Software Update: Galaxy Nexus by Samsung
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Galaxy Nexus by Samsung.
Software Update: Hydro ELITE by KYOCERA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Hydro ELITE by KYOCERA.
LG Optimus Exceed 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Casio G'zOne Commando 4G LTE
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando 4G LTE.
LG Lucid 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: HTC Desire 526
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 526.
Software Update: DROID CHARGE by SAMSUNG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID CHARGE by SAMSUNG.
Software Update: Samsung Galaxy Stellar
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stellar.
Software Update: Pantech Breakout
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Pantech Breakout.
Software Update: DROID INCREDIBLE 4G LTE by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID INCREDIBLE 4G LTE by HTC.
Verizon Jetpack MiFi 6620L Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID 2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 by MOTOROLA.
Software Update: DROID X2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X2 by MOTOROLA.
Software Update: Motorola XOOM
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola XOOM.
Samsung Galaxy Tab S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Pantech Marauder
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Marauder.
Software Update: Samsung Galaxy Camera
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Camera.
Software Update: HTC One max
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One max.
Software Update: Samsung Galaxy Tab 4 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4 (10.1).
Software Update: DROID INCREDIBLE 2 by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE 2 by HTC.
Software Update: Samsung Fascinate
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Fascinate.
LG G Pad X8.3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID X by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X by MOTOROLA.
Software Update: HTC One remix
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One remix.
Software Update: DROID BIONIC by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID BIONIC by MOTOROLA.
Software Update: Samsung Galaxy Tab 7.7
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 7.7.
Software Update: Spectrum 2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum 2 by LG.
Software Update: Lucid2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Lucid2 by LG.
Software Update: Samsung Galaxy Tab
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab.
Software Update: Samsung Galaxy Gear
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Gear.
Software Update: DROID 4 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 4 by MOTOROLA.
Software Update: THUNDERBOLT by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your THUNDERBOLT by HTC.
Software Update: DROID 2 GLOBAL by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 GLOBAL by MOTOROLA.
Software Update: DROID 3 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 3 by MOTOROLA.
Software Update: Samsung Galaxy S 3 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 3 mini.
Software Update: Samsung Galaxy Tab 4 (8.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4
Software Update: HTC Rezound
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rezound.
Software Update: Samsung Galaxy Note 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 10.1.
Software Update: Samsung Galaxy Stratosphere
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere.
Google Nexus 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: LG Ally
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Ally.
Software Update: Samsung Illusion
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Illusion.
Software Update: Samsung Galaxy Stratosphere II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere II.
Software Update: GizmoPal by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your GizmoPal by LG.
Software Update: Sony Ericsson Xperia PLAY
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Sony Ericsson Xperia PLAY.
Software Update: Pantech Perception
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Perception.
Software Update: HTC Desire 612
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 612.
Software Update: HTC Rhyme
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rhyme.
Software Update: LG Vortex
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Vortex.
Software Update: DROID XYBOARD 10.1 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 10.1 by MOTOROLA.
Software Update: Samsung Galaxy Legend™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Legend.
Software Update: Intuition by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Intuition by LG.
Software Update: DROID INCREDIBLE by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE by HTC.
LG Lancet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
Software Update: Revolution by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Revolution by LG.
Samsung Galaxy Tab E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID PRO by Motorola
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID PRO by Motorola.
Software Update: LG Optimus Zone 2
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Optimus Zone 2.
Software Update: Motorola CITRUS
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola CITRUS.
Software Update: DROID XYBOARD 8.2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 8.2 by MOTOROLA.
Software Update: Samsung Continuum
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Continuum.
Software Update: Spectrum by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum by LG.
Software Update: LG Enlighten
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your LG Enlighten.
Software Update: Motorola DEVOUR
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Motorola DEVOUR.
Software Update: Palm Pixi Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pixi Plus.
Software Update: Palm Pre Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pre Plus.
How do I re-start a software update?
[Community]
My kyocera brigadier tried to update today but i immediately received a phone call and the update canceled at 3% on the download. Now it says my phone is up to date with 4.4.2 instead of 5.1.1. Anyone know any way to reactivate the update to 5.1.1?
I am having trouble making calls. How do I fix this?
[Community]
I have not been able to use my phone for calls since I did the update. It shut down on me several times and it has to be restarted several times before I can make a call. I am so through with this phone and these issues.
LG Watch Urbane 2nd Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID R2D2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID R2D2 by MOTOROLA.
Why did my phone need to be updated?
[Community]
Why was my android just updated ?
Why does my connection fail while trying to download the latest software update?
[Community]
I have an LG V10 and cannot receive the OTA upgrade to VS99011B. When I check for updates on the phone I get a message that the connection has been interrupted, check back when I'm on the LTE network. This happens when I am on the LTE network and have wifi on. If I use the software updater tool on my...
Why has my battery been draining so fast since I updated?
[Community]
Just recieved new software update and battery life is only 5 hrs. Before update battery lasted about 30 hrs. What s the deal
Why is my device stuck on the Verizon splash screen?
[Community]
htc one m8 is stuck on verizon splash screen after 4.17.605.9 update.  this has happened to 2 consecutive refurbished phones.  I've done factory resets and data wipe resets with no luck.

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