Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.
Select Your Device
Moto Z Droid Edition
Moto Z Force Droid Edition
Samsung Galaxy Note7
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Apple® iPhone® 6s
Samsung Galaxy S® 6
Samsung Galaxy S7
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Convoy™ 3
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 4
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S7 edge
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung 3G Network Extender
LG G3
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Apple® iPhone® 5
LG G4™
Verizon Ellipsis™ 7
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Apple® iPad® 2
Apple® iPhone® 4s
Apple® iPhone® 4
DROID MAXX 2
Samsung Galaxy S® 6 edge
Samsung Galaxy Note® 3
Samsung Galaxy J3 V
LG Revere® 3
Samsung Galaxy S6 edge +
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
LG Cosmos™ 3
LG G Vista
LG G2
HTC Desire® 526
Samsung 4G LTE Network Extender
Samsung Galaxy J3 (2016)
LG V10™
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Pantech 4G LTE Global USB Modem UML290
DROID RAZR M by MOTOROLA
LG G5
LG Extravert™ 2
Verizon Wireless Home Phone
LG Optimus Zone™ 3 Prepaid
GizmoPal™
Verizon 4G LTE Broadband Router with Voice
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DuraXV
GizmoPal® 2 by LG
HTC One® (M8)
DROID ULTRA by MOTOROLA
Gear S2
Verizon 4G LTE USB Modem 551L
Casio G'zOne Commando® 4G LTE
GizmoGadget™ by LG
LG G Pad 8.3 LTE
Casio G'zOne Ravine® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Microsoft Lumia 735
HTC One M9
LG K8 V
Galaxy Note® Edge
Verizon 4G LTE USB Modem UML295
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
Samsung Convoy® 4
Sony Xperia® Z3v
hum by Verizon
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
HTC Desire® 626
Nexus 6
Nokia Lumia 928
iPad® Pro
Transpyre™ Prepaid
LG K4™ LTE
Samsung Convoy™ 2
Verizon Ellipsis® 10
Gear S®
DROID TURBO 2 - Designed by You
Verizon Wireless AirCard® 595
BlackBerry® Bold™ 9930 smartphone
Moto X™ (2nd Gen.)
Moto X™ by Motorola
Samsung Brightside™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto E™ Prepaid
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Moto G™ by Motorola
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID RAZR by MOTOROLA
Nokia Lumia 822
LG Terra™
iPad® Air 2
HTC One®
LG Optimus Zone™ 2 Prepaid
Samsung Intensity™ II
LG Exalt™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
PRIV™ by Blackberry®
LTE Internet (Installed)
Blackberry Classic
LG Optimus Exceed™ 2
HTC 10™
Nokia Lumia Icon
DROID INCREDIBLE 4G LTE by HTC
Galaxy Tab E (8.0)
Lucid™3 by LG
LG Revere®
LG Cosmos™ 2
HTC One® (M8) for Windows®
Samsung Galaxy S® III mini
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Verizon SureResponse®
LG Exalt™II
Samsung Intensity™ III
Lancet™
Samsung Galaxy Tab® 2 (7.0)
Microsoft Surface 3
Lancet™ for Android™
LG Revere® 2
DROID DNA by HTC
Kyocera DuraXV+
Samsung Convoy™
LG G Pad™ X8.3
Apple® iPad® mini with Retina display
LG Accolade™
BlackBerry® Z10 smartphone
LG enV®3
HTC Desire® 530
Samsung Galaxy Tab® 4 (10.1)
Enact™ by LG
BlackBerry® Q10 smartphone
DROID RAZR MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
Samsung Galaxy Tab S2
G Pad™ 10.1 LTE
Apple® iPad® Air™
Verizon Wireless USB760 Modem
G Pad™ 7.0 LTE
Samsung Gear S2 classic
DROID by MOTOROLA
Galaxy Tab E
iPad Pro™ (9.7-inch)
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 2 (10.1)
Google Nexus 7
Hydro ELITE by KYOCERA
BlackBerry® Z30 smartphone
Samsung Gusto®
HTC One® remix
Casio G'zOne Ravine®
LG 4G LTE USB Modem VL600
Motorola RAZR V3m
BlackBerry® Bold 9650 smartphone
Ellipsis® Kids
DROID 4 by MOTOROLA
DROID BIONIC by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
HTC One® max
LG Cosmos™
LG Migosm
LG VX8300
Ellipsis™ Jetpack® MHS815L
Motorola MOTO™ W755
Samsung Haven™
Pantech Breakout™
Galaxy Nexus by Samsung
Samsung Galaxy Stellar™
Samsung Illusion™
Apple® iPad® mini
LG Extravert™
Samsung Galaxy Tab® 4 (8.0)
Delphi Connect with 4G LTE Mobile Hotspot
Casio G'zOne Boulder®
HTC Desire® 612
Samsung Galaxy Tab®
Motorola Barrage™
Dell™ Vostro™ V13 Laptop
Lucid™ by LG
Pantech Hotshot™
LG Vortex™
Lucid™2 by LG
Apple® iPad® with Retina display
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® (10.1)
DROID X2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
DROID X by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Samsung Galaxy™ Stratosphere™ II
Verizon Converged VOIP Device
iPad® mini 4
LG VX5500
Pantech Jest™ 2
LG enV® TOUCH
Pantech Perception™
DROID 3 by MOTOROLA
Samsung Alias™ 2
Motorola XOOM™ 4G LTE
LG Cosmos™ Touch
LG enV®2
Samsung Galaxy Note® Pro
Samsung Smooth™
Samsung Intensity™
Samsung ATIV SE™
Verizon Wireless UMW190 Global USB Modem
Samsung Fascinate™
ZenPad™ Z8
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Knack™
LG Optimus Zone™
Nokia Lumia 2520
Verizon Wireless AirCard® 595U USB Modem
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
Casio G'zOne Brigade®
DROID CHARGE by SAMSUNG
Windows Phone 8X by HTC
Sony Xperia® Z2
Samsung Galaxy™ Stratosphere™
Moto X™ - Designed by You (2nd Generation)
HTC Rhyme™
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Note® 10.1 2014 Edition
LG VX8360
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
iPad® mini 3
Samsung Galaxy Legend™
LG VX5400
Samsung SCH-u340
Samsung Galaxy Camera®
Samsung Galaxy Note® 10.1
Pantech Marauder™
Intuition™ by LG
Luge™ by Motorola Prepaid
Motorola W385
DROID 2 by MOTOROLA
Casio G'zOne Rock™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Delphi Connect
HP Spectre x2
Verizon Wireless USB720 Modem
DROID 2 GLOBAL by MOTOROLA
HTC Rezound™
Verizon Wireless G'zOne Type-S
Pantech Caper™ Prepaid
Verizon Wireless UM150 USB Modem
Motorola Adventure™ V750
LG Ally™
BlackBerry® Curve™ 8330 smartphone
Nokia 2366i
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG VX8350
Samsung Galaxy Tab® (7.7)
Samsung SCH-u410
Motorola MOTO™ VU204
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Chocolate® Touch
BlackBerry® Curve™ 8530 smartphone
Samsung Galaxy View
LG VX5300
Revolution™ by LG
Samsung Juke
Samsung Alias™
Verizon Wireless USB727 Modem
LG Chocolate®
Spartan GoCam™
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless Coupe™
Apple® iPad®
LG Voyager™
Pantech Crux™
BlackBerry® 8830 World Edition smartphone
Casio EXILIM
Samsung SCH-u430
Sony Xperia® PLAY
Spectrum™ by LG
DROID PRO by MOTOROLA
LG VX5200
G'zOne Boulder™ Black and Silver
Verizon Wireless Escapade®
HTC Trophy™
Blackberry Classic Non-Camera
Motorola E815
Samsung SCH-u540
LG Chocolate® 3
LG Enlighten®
Samsung Reality™
Verizon Wireless PC5750 PC Card
LG Optimus Exceed™ Prepaid
LG Dare™
Casio G'zOne Ravine® 2 Non-Camera
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 9370 smartphone
Samsung Continuum™
HP® Mini 1151NR Netbook
BlackBerry® Curve™ 9310 smartphone
Sharp KIN™ ONE
Samsung Omnia® II
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG VX6100
LG enV®
Motorola W315
Verizon Wireless CDM8975
Verizon Wireless Razzle™
Motorola MOTO™ Z6c World Edition
DROID XYBOARD 10.1 by MOTOROLA
DROID ERIS by HTC
Samsung SCH-a870
Motorola Entice™
Sharp KIN™ TWO
Nokia 7705 Twist™
Sierra Wireless AirCard® 580
Motorola XOOM™
LG Versa™
Motorola MOTO Q™ 9c
Samsung SCH-a310
Samsung Rogue™
Samsung SCH-a930
Motorola RAZR V3m in Gray
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung Gleam®
Motorola V325
LG VX8100
LG Glance™
Motorola MOTOKRZR K1m
Motorola CITRUS™
LG Clout™
HP® Pavilion dm1-3010nr Notebook
DROID XYBOARD 8.2 by MOTOROLA
LG VX8700
LG VX3200
Samsung N150 Netbook
Samsung Gem™
HP® Mini 311-1037NR Netbook
Motorola V325i
Samsung SCH-a650
Motorola RAZR V3c
LG VX4650
Verizon Wireless V740 ExpressCard
Samsung Zeal™
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
Motorola V60s
Samsung Trance™
Pantech PN-210
LG Fathom®
HTC Apache XV6700
Nokia 6205
Gateway® LT2016u Netbook
Verizon Wireless CDM 7075
Samsung SCH-a950
LG VX3300
LG VX6000
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VX4500
Samsung Omnia®
Samsung SCH-u620
Verizon Wireless USB1000 Global USB Modem
Pantech PN-215
Samsung Sway™
Verizon Wireless Salute™
Samsung i700 Pocket PC
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-u550
Nokia 6315i
Motorola Krave™ ZN4
Kyocera K323
Compaq® Mini CQ10-688nr Netbook
HTC Merge®
Samsung Renown™
Nokia 7205 Intrigue™
Kyocera SE47
Nokia 6215i
LG V
DROID R2D2 by MOTOROLA
Verizon Wireless CDM8950
Samsung SCH-a850
Pantech PN-820
Samsung FlipShot®
Samsung SCH-a630
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Motorola MOTORIZR Z6tv
Nokia 2128i
LG VENUS™
Motorola V265
Jest™
Samsung SCH-a530
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Samsung SCH-i730
Nokia 2705 Shade™
Nokia 2605 Mirage
Motorola V325xi
Motorola Rival™
Motorola T730
Nokia 6236i
Verizon Wireless PN-300
Samsung SCH-n330
Motorola C333
Verizon Wireless V620
Motorola V710
Samsung SCH-a795
Motorola V60p
Nokia 3589i
Samsung SCH-a990
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX4700
HTC Touch Pro™
Motorola Rapture™ VU30
Kyocera KPC650
Motorola Q™
HP® Mini 210-1076NR Netbook
BlackBerry® 7750
Kyocera KX2
Motorola T300p
LG VX2000
Kyocera KX414
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung SCH-i760
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Motorola V65p
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola V276
Motorola V276 Prepaid
Kyocera KX1v
Motorola MOTO Q™ music 9m
Motorola T720
HP® Mini 110-1046NR Netbook
Samsung Galaxy Tab® 4
Samsung Saga™
Samsung SCH-a610
Verizon Wireless XV6600 without Camera
Kyocera K404
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
HTC Ozone™ with TALKS™ for Verizon Wireless
BlackBerry® 7250
Samsung SCH-a890
Samsung Glyde™
Samsung SCH-i830

About Android

Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
App Finder FAQs
[FAQs]
Learn about App Finder, a simple way to find cool apps for your Apple® or Android™ smartphone.
Google™ Dashboard
[Device-Specific Instructions]
Can I block an android phone from downloading apps?
[Community]
Can I block my daughter android phone from the internet totally so she can not download any messaging apps and just use the normal messaging.  She keeps downloading kick, etc...
Can I decrease the number of rings before calls go to voice mail?
[Community]
How can I get calls to voicemail after 5 seconds instead of 30?
Can I get rid of .txt files?
[Community]
I just noticed I have a large number of xxxx.txt files, where the x's are different number strings.  When I open them it appears they are some sort of code or download.  Can I get rid of these files?
Can I retrieve deleted contacts?
[Community]
Can I retrieve deleted accounts
Can I retrieve my voicemail from another phone?
[Community]
Can I retrieve my voicemail messages from a different phone. My cell phone does not seem to be working and I do have a voicemail I would like to hear.
Can I use my device to locate another device on my account?
[Community]
Can I locate a phone on my account with my other phone on the same account
Can I view web browser history for one of the devices on my account?
[Community]
Is there a way to get the history off one of my verizon android phones that is still active with serive? Including the history when I was in inconeito mode?
Can you turn volume on remotely?
[Community]
Lost phone somewhere in house
How can I find out what Android operating system my phone is using?
[Community]
How can I find out what Android operating system my phone is using?  Also - I want to use a free music player that allows me to set the order of the music being played
How can I save or download pictures that were sent via text messaging?
[Community]
How do I save or download pictures that were sent via text messaging?
How can I turn off voicemail?
[Community]
I want to shot off my voicemail so people can't leave me messages. How do I get this accomplished?
How do I Remove the Lock Screen?
[Community]
I can't remove lock screen, It says "Turned off by administrator, encryption policy or credential storage"
How do I access the internet on my device?
[Community]
I'm unable to access the internet from my Samsung Galaxy Stratosphere 2.  There was a Google update last week that may be the cause.  Is there any way to fix this?  Thanks! Kathy75
How do I change the automatic signature line for outgoing email?
[Community]
Skipper1958 asked Verizon Wireless: Q: How do I change the automatic signature line for outgoing email? A: Open up your email application and tap the menu key. Then select where you see your email address and look for the signature option.
How do I close out of multiple apps?
[Community]
How do I close out the app when I am finished? I have used up all my time on the net because the app did not close and I did not know it.
How do I delete all my emails at once?
[Community]
I have hundreds of emails I would like to delete in one fell swoop.
How do I delete apps that came with my device?
[Community]
I really do not want the apps that came with the phone. They are constantly updating. They use up the Data time. google music is always running.I would like them removed from the phone. I tried using the delete and uninstall and it does not work.I have 250 mb of data and down to 45...I keep my phone off,...
How do I disable Google Hangouts?
[Community]
How do I get rid of Hangouts?
How do I find my lost android device?
[Community]
How can I find my lost android phone
How do I find the SIM card number in my HTC desire?
[Community]
Where is the sim card number on the htc Desire 526. Sim card was pre-installed and according to instructions the number was suppose to be printed on back of the card. Nothing is there. I need this number to replace a phone that was destroyed.@
How do I get deleted contacts back?
[Community]
My phone deleted the phone contact in my address bookNeed to know how to get them back
How do I get my contacts working again?
[Community]
Everything was fine. My phone worked well, and I had everything just 5he way I like it. Since 5he lollipop update I get the message that contacts has stopped so apparently I can't dial out. I have reset my phone, and I still get the message. I need a phone that can make phone calls. Please fix this asap....
How do I get my information back that was deleted from my SD card?
[Community]
Since making the latest update, my SD card shows as blank. All of my pictures, etc. are gone. It also doesn't recognize the SD card, and won't let me save anything to it. The SD card worked perfectly before the update. How do I get my information back??
How do I get rid of the NFL app?
[Community]
How to get rid of this app
How do I get rid of the repeat notifications tone?
[Community]
Does anyone has this problem? only way to tone it off is to stop all notifications on my Google account and phone settings
How do I locate my lost phone?
[Community]
Is there a way to locate a lost phone?
How do I remove 'Asked to download android' popup when connecting to internet?
[Community]
If I click on my internet app or go to a link, a pop-up appears asking to download for android.  It is a black screen and picture of the android icon in green with a status bar moving back and forth.  I cannot access anything via the internet because of this.  I cannot hit the "back" button...
How do I remove all information from my SIM card?
[Community]
Hi. I just got a new phone (Galaxy S5), and so I tried to remove information from my old phone, the Stratosphere 2, and I almost did. But, whenever I boot up the phone it still shows my number on the old phone and wants to activate the phone for that number. For example, when I use the web browser...
How do I remove visual voicemail from my droid phone?
[Community]
I do not with to sign up for visual voice mail, but I haven't been able to remove it from my phone.  It is annoying because everytime I get a voicemail it tries to get me to sign up for the visual voice mail service.Thanks in advance!
How do I restore the Google Playstore?
[Community]
I accidentally uninstalled google playstore on my phone and now I can't figure out how to reinstall it.
How do I restrict a device from being able to purchase games?
[Community]
How do I shut off buying for games
How do I set up my verizon email?
[Community]
How do I set up my verizon email on my Android?
How do I set up voice mail on an Android device?
[Community]
I changed from an iPhone to a droid and I don't know how to set up my voicemail.  I've tried to *86 but it asks me for my mailbox number.  I have tried the phone number, my password, and nothing.  Helpvoi
How do I skip through the prompt when calling my voicemail?
[Community]
How do I skip through the prompt when calling my voicemail? I want to go straight to my message not hear the  date, number adn duration.
How do I track a lost android device?
[Community]
My son lost his phone.... I know there's a way to find lost I phones, is there anything similar for android?
How do I transfer content from an Apple device to Android?
[Community]
I haven't had Android since the Droid X days, how much of a hassle is it to convert from iPhone to Android? Music, Pictures, etc?Suggestions?Thank you
How do I transfer photos on phone to SD card?
[Community]
How do I transfer photos on my phone to SD card in the phone?
How do I transfer pics and messages to a new device?
[Community]
How do I transfer pics and text messages from one Android to a new Android. Cloud only backing up my contacts.
How do I turn command center back on?
[Community]
Turned of my command center. Anyone know how to get it back?
How do I turn data off?
[Community]
How do I turn data off on my sons phone when it reaches the limit?
How do I turn off read report for messaging?
[Community]
How do i turn off read report for message ....in group texts some of the people I send messages to have to confirm they received my texts...its annoying to say the lease... It doesn't always show up on others phones only 1 person really, and it doesnt always show up on there phone....
How do I use music files as ringtones?
[Community]
Ring tones in my music, How do I get them to my ring tones?
How do i change the number of rings until voice mail picks up?
[Community]
Just need to know how to change the number of rings until voice mail answers, didnt seem to have the option.
How do i set up my email without a PORT number?
[Community]
im trying to set up my email - POP3 as instructed from my laptop; then went thru all the steps on phone..Selected Outlook, put in p/w and other info- however, I tried the PORT they had, it came back couldn't connect...I searched and searched my laptop - came up with 2 numbers; but, tried them and still...
How do you delete your history on Google Chrome?
[Community]
How do you delete your history off the chrome?
How many messages can I store with basic Visual Voice Mail?
[Community]
I have been a Verizon customer for a few years, and recently switched to an Android phone (was using an iPhone).  I understand that the free basic Visual Voicemail provided by Verizon gives me 20 messages.  Do I have to manually delete them to stay under that number or will Verizon automatically...
How much data would I use listening to Amazon Music for an hour?
[Community]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
Is Google Play an important service on my device?
[Community]
Is Google play important service to my phone?
Is VZ Navigator a free service?
[Community]
Does my plan include Vz navigator?
Is it possible to retract a sent text message?
[Community]
Is there any way to retract or delete a text message sent from (Verizon Messaging) the intended receivers inbox/text messaging if the message was not opened?
What is 'Cast Screen' for?
[Community]
I have cast screen on my phone. What is it for?
What is a "Mobile Hotspot?"
[Community]
WHat is a Mobil hot spot
Where can I find my contacts that disappeared?
[Community]
My contact information  has vanished. Is there any wsy to retrieve it?
Where do I find the security key for my mobile hotspot?
[Community]
Where do you find the security hey for your mobile hot spot
Why are my text messages still going to my old device?
[Community]
Some calls and text messages are still going to my old gophone. Verizon says this is not possible, but it is happening. I called Verizon and I was told to power down the old phone for 24 hours and see if that works. It did not. I removed the sim from the old phone, messages are still not going to the...
Why can't I group text with iPhone users?
[Community]
I can not group text with my friends who have I Phones. I have installed 5 various texting apps to no avail.
Why can't I receive messages from iPhones?
[Community]
Just switched from an iPhone, now I can't get messages from people with iPhones, keeps wanting to send iMessages.  How do we change it?
Why can't I recieve messages from iPhone users after switching?
[Community]
I just had to buy a new phone because my iphone wouldn't charge anymore. I got a LG Transpyre and just after I activated it, I got a message saying that I need to change my message settings on my iphone so that imessages will now come through as a regular text message. However, my iphone died and it won't...
Why didn't my phone change for daylight savings time?
[Community]
Why did the time not change on my 2 android phones, and the iPhone did change times.
Why does my LG G Pad 8.3 keep dropping wi-fi?
[Community]
Before i behind...I'm new to posting in forums:Just want to see if anyone has had problems with wifi connectivity dropping for the LG G Pad 8.3 LTE.  My tablet had been working fine but in the last week or so wifi would randomly drop.  Now it doesn't connect at all...searches for networks, saves,...
Why don't I get voice mail notifications after the upgrade?
[Community]
recently upgraded my software to version 6.0.1 only to find out I don't receive notifications when I have a voicemail anymore (little cassette).  I have tried playing with multiple settings but to no avail.  Does anyone know how to fix?
Will I be charged for roaming in an airport?
[Community]
Am I charged for my phone roaming in an airport?
Will my android device automatically connect to wi-fi?
[Community]
If i have wireless internet at home will my phone automatically use the wireless instead of data or do i have to turn data off? i am currently using the lg v10 if that makes a difference.
Will the QuadRooter Vulnerability be Patched?
[Community]
CheckPoint Recently released an update to the ZoneAlarm Mobile Security scanner, and a scan of my long-time trusty phone with the new update, reveals, that it's supposedly vulnerable to a newly announced OS Vulnerability called "QuadRooter" (CVE-2016-2503, CVE-2016-2059, and CVE-2016-5340). SAupposedly,...

How to Update

Samsung Galaxy S 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S 5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID TURBO 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Advanced Devices - Software Updates
[Updates]
Find out if there is a software update available for your device.
Samsung Galaxy Note7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Note5 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy S7 edge Software Update
[Updates]
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Samsung Galaxy Note 4 Software Update
[Updates]
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Samsung Galaxy S7 Software Update
[Updates]
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DROID MAXX 2 by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Samsung Galaxy S 6 edge Software Update
[Updates]
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LG K4 Software Update
[Updates]
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Samsung Galaxy Core Prime Software Update
[Updates]
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LG G4 Software Update
[Updates]
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LG G5 Software Update
[Updates]
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LG V10 Software Update
[Updates]
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Droid Turbo Software Update
[Updates]
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Samsung Galaxy S6 edge + Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
DROID ULTRA by MOTOROLA and DROID MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad X8.3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Samsung Galaxy Note Edge Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC One (M8) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Samsung Galaxy S III Software Update
[Updates]
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Moto G Software Update
[Updates]
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HTC One M9 Software Update
[Updates]
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LG K8 V Software Update
[Updates]
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DROID MINI by MOTOROLA Software Update
[Updates]
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LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 3.
Samsung Galaxy Tab E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Verizon Ellipsis 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Samsung Galaxy Tab E (8.0) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
HTC 10 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Sony Xperia Z3v Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
PRIV by BlackBerry Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto X by Motorola (2nd Gen.) Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note II
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note II.
Software Update: LG G Pad 8.3 LTE
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG G Pad 8.3 LTE.
HTC One Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Gear S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Google Nexus 6 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Samsung Galaxy Tab S2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Vista Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
LG G Pad 7.0 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID RAZR M by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID RAZR M by MOTOROLA.
Software Update: DROID RAZR HD by MOTOROLA and DROID RAZR MAXX HD by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR HD or DROID RAZR MAXX HD.
Software Update: Casio G'zOne Commando
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando.
Samsung Galaxy Note 10.1 2014 Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 2 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (10.1).
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Moto X by Motorola Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 10.1.
Software Update: Samsung Galaxy S 4 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 4 mini.
LG G Pad 10.1 LTE Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Sony Xperia Z2 Tablet Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID RAZR by MOTOROLA and DROID RAZR MAXX by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID RAZR and RAZR MAXX by MOTOROLA.
Software Update: Samsung Galaxy Tab 2 (7.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 2 (7.0).
Software Update: Samsung Galaxy J1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy J1.
Samsung Gear S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID DNA by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID DNA by HTC.
Software Update: Motorola XOOM
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola XOOM.
Software Update: LG Transpyre
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Transpyre.
Software Update: HTC Desire 526
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 526.
LG Optimus Exceed 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Note Pro
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note Pro.
Samsung Galaxy Tab S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Casio G'zOne Commando 4G LTE
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Casio G'zOne Commando 4G LTE.
Software Update: DROID INCREDIBLE 4G LTE by HTC
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID INCREDIBLE 4G LTE by HTC.
Software Update: HTC One max
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One max.
Software Update: DROID 2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 2 by MOTOROLA.
Software Update: DROID X by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X by MOTOROLA.
LG Lucid 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Moto E Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: GizmoPal by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your GizmoPal by LG.
Software Update: DROID INCREDIBLE 2 by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE 2 by HTC.
Software Update: DROID CHARGE by SAMSUNG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID CHARGE by SAMSUNG.
Software Update: DROID X2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID X2 by MOTOROLA.
Software Update: Galaxy Nexus by Samsung
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Galaxy Nexus by Samsung.
Software Update: Samsung Galaxy Camera
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Camera.
Software Update: LG Ally
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Ally.
Software Update: Samsung Galaxy Tab
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab.
Software Update: Samsung Galaxy S 3 mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy S 3 mini.
Software Update: Samsung Galaxy Stellar
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stellar.
Software Update: HTC One remix
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC One remix.
Software Update: Samsung Galaxy Tab 4 (10.1)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4 (10.1).
Software Update: Pantech Breakout
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Pantech Breakout.
Software Update: THUNDERBOLT by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your THUNDERBOLT by HTC.
Software Update: DROID BIONIC by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID BIONIC by MOTOROLA.
Software Update: LG Optimus Zone 2
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your LG Optimus Zone 2.
Google Nexus 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID 4 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 4 by MOTOROLA.
Software Update: Samsung Galaxy Stratosphere
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Stratosphere.
Software Update: Hydro ELITE by KYOCERA
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Hydro ELITE by KYOCERA.
Software Update: Samsung Galaxy Note 10.1
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Note 10.1.
Software Update: Samsung Galaxy Tab 7.7
[Updates]
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Verizon Jetpack MiFi 6620L Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: HTC Rezound
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Rezound.
Software Update: Samsung Galaxy Stratosphere II
[Updates]
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Software Update: Spectrum 2 by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum 2 by LG.
Software Update: DROID 3 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID 3 by MOTOROLA.
Software Update: Lucid2 by LG
[Updates]
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Software Update: DROID 2 GLOBAL by MOTOROLA
[Updates]
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Software Update: Sony Ericsson Xperia PLAY
[Updates]
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Software Update: HTC Rhyme
[Updates]
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Software Update: Samsung Fascinate
[Updates]
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Software Update: DROID INCREDIBLE by HTC
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your DROID INCREDIBLE by HTC.
Software Update: HTC Desire 612
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your HTC Desire 612.
Software Update: Revolution by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Revolution by LG.
Software Update: Intuition by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Intuition by LG.
Software Update: DROID XYBOARD 10.1 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 10.1 by MOTOROLA.
Software Update: Enact by LG
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Enact by LG.
Software Update: LG Vortex
[Updates]
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Software Update: Samsung Galaxy Gear
[Updates]
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Software Update: Samsung Galaxy Legend™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Legend.
LG Watch Urbane 2nd Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: Samsung Galaxy Tab 4 (8.0)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Galaxy Tab 4
Software Update: Samsung Illusion
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Illusion.
Software Update: DROID R2D2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID R2D2 by MOTOROLA.
Software Update: Pantech Marauder
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Marauder.
LG Lancet Software Update
[Updates]
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Software Update: Pantech Perception
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Pantech Perception.
Software Update: Samsung Continuum
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Samsung Continuum.
Asus ZenPad Z8 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update: DROID PRO by Motorola
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID PRO by Motorola.
Software Update: LG Enlighten
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your LG Enlighten.
Software Update: Motorola DEVOUR
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Motorola DEVOUR.
Software Update: Motorola CITRUS
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Motorola CITRUS.
Software Update: Spectrum by LG
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Spectrum by LG.
Software Update: Palm Pixi Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pixi Plus.
Software Update: Palm Pre Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Palm Pre Plus.
How do I re-start a software update?
[Community]
My kyocera brigadier tried to update today but i immediately received a phone call and the update canceled at 3% on the download. Now it says my phone is up to date with 4.4.2 instead of 5.1.1. Anyone know any way to reactivate the update to 5.1.1?
I am having trouble making calls. How do I fix this?
[Community]
I have not been able to use my phone for calls since I did the update. It shut down on me several times and it has to be restarted several times before I can make a call. I am so through with this phone and these issues.
Software Update: DROID XYBOARD 8.2 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 8.2 by MOTOROLA.
Why did my phone need to be updated?
[Community]
Why was my android just updated ?
Why does my connection fail while trying to download the latest software update?
[Community]
I have an LG V10 and cannot receive the OTA upgrade to VS99011B. When I check for updates on the phone I get a message that the connection has been interrupted, check back when I'm on the LTE network. This happens when I am on the LTE network and have wifi on. If I use the software updater tool on my...
Why has my battery been draining so fast since I updated?
[Community]
Just recieved new software update and battery life is only 5 hrs. Before update battery lasted about 30 hrs. What s the deal
Why is my device stuck on the Verizon splash screen?
[Community]
htc one m8 is stuck on verizon splash screen after 4.17.605.9 update.  this has happened to 2 consecutive refurbished phones.  I've done factory resets and data wipe resets with no luck.

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