Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Convoy™ 3
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™ Prepaid
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Brigadier™ by Kyocera
Motorola Entice™
LG G Vista
LG Decoy®
Verizon Wireless UM175 USB Modem
LG enV®2
LG Optimus Zone™
LG VX5200
BlackBerry® Q10 smartphone
HTC One® remix
Motorola V276
Sony Xperia® PLAY
Motorola V325
LG enV®
Verizon Wireless PN-300
LG VX8600
Samsung SCH-a630
LTE Internet (Installed)
Samsung Galaxy Note® Pro
LG Chocolate®
Motorola XOOM™
Verizon Wireless CDM 7075
Kyocera K323
Verizon Wireless AirCard® 595U USB Modem
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Nokia Lumia 928
Pantech Caper™ Prepaid
Pantech Breakout™
Pantech Perception™
Apple® iPad® 2
Verizon 4G LTE USB Modem 551L
THUNDERBOLT™ by HTC
Verizon Wireless Home Phone
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG VX8700
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
LG Clout™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy™ Stratosphere™
Nokia 6315i
LG VX8100
Verizon Wireless USB760 Modem
DROID RAZR MAXX HD by MOTOROLA
Lucid™ by LG
iPad® mini 3
LG Accolade™
iPad® Air 2
Sony Xperia® Z3v
Motorola Rapture™ VU30
Motorola V276 Prepaid
LG Voyager™
Motorola E815
LG VX3300
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG Migosm
LG VX10
Sharp KIN™ ONE
Apple® iPad® mini
Sharp KIN™ TWO
Samsung Sway™
Ellipsis™ 8
Verizon Converged VOIP Device
Gear S®
Nokia 6205
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Boulder®
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
LG VX8350
Samsung SCH-a850
Droid Turbo by Motorola
Droid Turbo in Ballistic Nylon
LG VENUS™
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
Samsung Galaxy Note® 10.1
BlackBerry® Z10 smartphone
Samsung Brightside™
Gateway® LT2016u Netbook
GizmoPal™
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
LG G2
DROID RAZR MAXX by MOTOROLA
Apple® iPhone® 5c
DROID ULTRA by MOTOROLA
Apple® iPhone® 5s
DROID MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
Verizon 4G LTE Broadband Router
DuraXV
Motorola Adventure™ V750
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone Prepaid
Hydro ELITE by KYOCERA
LG Glance™
LG VX5400
LG VX5500
BlackBerry® Z30 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Chocolate® 3
DROID INCREDIBLE 2 by HTC
Pantech PN-820
Samsung Intensity® III
Delphi Connect with 4G LTE Mobile Hotspot
Delphi Connect
LG Dare™
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Luge™ by Motorola Prepaid
Nokia 7205 Intrigue™
DROID MINI by MOTOROLA
HTC Desire® 612
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola Q™
Apple® iPad® with Retina display
BlackBerry® Curve™ 8330 smartphone
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Samsung Network Extender
Verizon Wireless PC5750 PC Card
Pantech 4G LTE Global USB Modem UML290
Galaxy Note® Edge
Jetpack® MiFi® 6620L
LG G Pad 8.3 LTE
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Google Nexus 7
Samsung Haven™
Motorola Rival™
Motorola V325i
LG Optimus Exceed™ 2
LG G3
Sony Xperia® Z2
LG Versa™
LG VX8300
Samsung Alias™
Pantech Hotshot™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Motorola MOTO™ W755
BlackBerry® Curve™ 8530 smartphone
Samsung Galaxy Note® II
Samsung ATIV Odyssey™
Samsung Convoy™ 2
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung Galaxy S® III
LG VX3200
Samsung SCH-a650
Samsung Galaxy Stellar™
Samsung Galaxy S® 4 mini
Samsung Gusto®
Samsung Omnia® II
LG VX3450
Moto X™ (2nd Gen.)
LG VX4600
Verizon Wireless Salute™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Marauder™
Pantech Jest™ 2
BlackBerry® 7750
HTC Trophy™
Intuition™ by LG
LG Cosmos™ 2
LG Extravert™
Lucid™2 by LG
Kyocera SE47
LG Revere®
Nokia Lumia 822
Kyocera 7135 Smartphone
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Gusto® 3
LG VX3100
Samsung Saga™
Motorola C333
HTC Rezound™
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Moto G™ by Motorola
LG Optimus Zone™ 2
DROID X by MOTOROLA
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Samsung Galaxy Note® 4
Samsung Alias™ 2
Jest™
Samsung Convoy™
Kyocera K404
Verizon SureResponse®
Windows Phone 8X by HTC
Motorola V710
Samsung Galaxy S® III mini
Nokia 7705 Twist™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Sierra Wireless AirCard® 580
Verizon 4G LTE USB Modem UML295
Spectrum™ 2 by LG
Samsung Intensity® II
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
LG VX5300
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung Galaxy Tab® 4 (8.0)
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Apple® iPad® mini with Retina display
Casio G'zOne Commando® 4G LTE
LG Enlighten®
Galaxy Nexus by Samsung
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad® Air™
DROID RAZR M by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
DROID DNA by HTC
Nokia 2128i
DROID 4 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Casio G'zOne Ravine® 2
HP® Pavilion dm1-2010nr Entertainment Notebook
Casio G'zOne Commando®
BlackBerry® Curve™ 9370 smartphone
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Nexus 6™
BlackBerry® Bold™ 9930 smartphone without camera
BlackBerry® Bold™ 9930 smartphone
BlackBerry® Curve™ 9310 smartphone
Apple® iPhone® 4s
Apple® iPhone® 5
Samsung i700 Pocket PC
Apple® iPhone® 4
Samsung Galaxy Camera®
Blackberry Classic Non Camera
Samsung Galaxy Core Prime™
Blackberry Classic
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Motorola V60s
Dell™ Vostro™ V13 Laptop
Sharp KIN™ ONEm
Nokia 2285
LG Vortex™
Verizon Ellipsis™ Jetpack®
Lumia 2520 Prepaid
Motorola V120e
Nokia Lumia Icon
Sierra Wireless AirCard® 555D
Samsung Galaxy Legend™
HTC Merge®
LG 4G LTE USB Modem VL600
BlackBerry® Torch™ 9850 smartphone
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Motorola XOOM™ 4G LTE
Samsung Galaxy Tab® 4 (10.1)
Nokia 6215i
Casio G'zOne Brigade®
Casio G'zOne Rock™
Casio G'zOne Ravine®
Nokia 6015i Prepaid
DROID X2 by MOTOROLA
DROID 3 by MOTOROLA
Samsung Illusion™
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
DROID BIONIC by MOTOROLA
Verizon Wireless Adamant™
Verizon Wireless USB760 Modem
Verizon Wireless UMW190 Global USB Modem
Kyocera KX444
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Galaxy Tab® 2 (10.1)
LG VX4650
HTC® Ozone™ with TALKS™ for Verizon Wireless
Nokia Lumia 2520
Casio EXILIM
Samsung Galaxy Tab® 2 (7.0)
Samsung Fascinate™
LG Cosmos™
LG Chocolate® Touch
DROID 2 GLOBAL by MOTOROLA
DROID Eris by HTC
Samsung Galaxy Tab® S
Samsung SCH-a870
DROID INCREDIBLE by HTC
DROID 2 by MOTOROLA
Samsung Galaxy S® 5
LG VX8360
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung Galaxy Note® 3
Samsung SCH-i730
LG V
LG Ally™
Samsung Rogue™
Samsung SCH-u340
Samsung Intensity®
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
LG enV®3
HTC One®
HTC One® (M8)
Samsung ATIV SE™
Moto E™ Prepaid
Motorola Barrage™
LG Revere® 3
LG enV® TOUCH
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
LG Cosmos™ Touch
Samsung Omnia®
BlackBerry® 7250
Motorola RAZR V3m
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Glyde™
Verizon 4G LTE Broadband Router with Voice
HTC One® (M8) for Windows®
Samsung Galaxy S® 4
LG Exalt™
Moto X™ by Motorola
Enact™ by LG
Pantech PN-210
Spectrum™ by LG
Motorola RAZR V3c
Apple® iPad® with Wi-Fi + 4G
Samsung Knack™
Pantech Crux™
LG Octane™
Moto X™ - Designed by You
Verizon Ellipsis™ 7
LG Fathom®
LG VX9400
Verizon Wireless V740 ExpressCard
Samsung Gem™
LG Extravert™ 2
DROID CHARGE by SAMSUNG
HTC Touch Pro™
LG Revere® 2
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Samsung Gusto® 2
Motorola CITRUS™
Samsung Galaxy Tab®
Verizon Wireless U630 PC Card
Samsung SCH-a970
Lucid™3 by LG
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Cosmos™ 3
Samsung SCH-i830
HTC Apache XV6700
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Apple® iPad®
LG VX6100
DROID PRO by MOTOROLA
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech PN-215
Motorola V65p

Activation & Initial Setup

Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Overview - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Extend Battery Life - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Soft Reset - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....

Bluetooth

Bluetooth® On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis 7 with your Bluetooth device.
Verizon Ellipsis™ 7 Simulator: Turning Bluetooth On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth® with your Verizon Ellipsis 7.

Calendar

Calling & Dialing

Dial a Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Redial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speed Dial - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Camera, Photos & Videos

Transfer Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Verizon Ellipsis 7 and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Verizon Ellipsis™ 7 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background of the Home screen on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Verizon Ellipsis 7.
View Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Computer/PC Connectivity

Contacts

Add a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Delete a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Link/Merge Contacts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Ellipsis™ 7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding and Deleting Favorite Contacts
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group and add contacts to it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 7.

Data

Data Roaming - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Optimize Data Usage - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Date & Time

Device ID & Info

View Device ID - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Device Settings

Adjust Font Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Automatic Restore - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Display Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DLNA Settings - Android™
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
System Select - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Touchscreen Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to change the settings, like adjusting alert sounds and turning GPS on and off, on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Verizon Ellipsis 7 by adjusting the screen timeout.
Verizon Ellipsis™ 7 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 7 to help protect your private information.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login/not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Ellipsis™ 7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 7.
View Email Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Find Current Location (Google Maps™)
[Device-Specific Instructions]
GPS Location - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Verizon Ellipsis™ 7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Verizon Ellipsis 7.
Window Shade - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Verizon Ellipsis 7, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your Verizon Ellipsis 7, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
JavaScript Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Verizon Ellipsis 7, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Verizon Ellipsis™ 7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Verizon Ellipsis 7.
Web Browser - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Websites - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
Language Selection - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Password Options - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Up Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Unlock the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock the screen of your Verizon Ellipsis 7.

Memory/Storage

Check Memory - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your Verizon Ellipsis 7, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Mobile Hotspot

Mobile HotSpot On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hot spot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot security on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot on your Verizon Ellipsis 7 to share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Transfer Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your Verizon Ellipsis 7 and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Recently Used Apps - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Verizon Ellipsis 7 on and off.
Verizon Ellipsis™ 7: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Verizon Ellipsis 7.

Near Field Communication (NFC)

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: Verizon Ellipsis™ 7
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Verizon Ellipsis™ 7.

SIM Card

4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
Remove the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Unblock SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Verizon Ellipsis 7 tablet.

Sounds, Volume & Audio

Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speakerphone - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off All Sounds - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Volume Controls - Verizon Ellipsis™ 7
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Verizon Ellipsis™ 7 Simulator: Sending a Message
[Interactive Simulation]
An interactive how-to guide for sending a text message with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Verizon Message+
[Interactive Simulation]
Learn how to set up Verizon Messages on your Verizon Ellipsis 7.
View Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Verizon Ellipsis™ 7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis 7 to help organize your apps.
Verizon Ellipsis™ 7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Verizon Ellipsis 7.

Transfer Content to/from Device

Transfer Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your Verizon Ellipsis 7 and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Transfer Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Verizon Ellipsis 7 and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
USB Mass Storage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Verizon Ellipsis 7.

TV

DLNA Settings - Android™
[Device-Specific Instructions]
HDMI Format - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wallpapers/Theme

Verizon Ellipsis™ 7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis 7.
Wallpaper - Picture - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wi-Fi & Network

Re-installing PC Card / USB Modem Drivers
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 7 to connect to a Wi-Fi network.
Verizon Ellipsis™ 7 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Ellipsis 7 tablet.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

WiFi & Network

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