Select Your Device
Samsung Galaxy S® 5
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Samsung Galaxy S® 4
Apple® iPhone® 5s
Apple® iPhone® 5c
Apple® iPhone® 5
Samsung Galaxy Note® 4
Apple® iPhone® 4s
LG G3
LG G2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Samsung Galaxy S® III
Apple® iPhone® 4
Samsung Galaxy S® 6
Droid Turbo by Motorola
Apple® iPad® 2
DROID RAZR M by MOTOROLA
Samsung Galaxy Note® 3
DROID ULTRA by MOTOROLA
Samsung Galaxy S® 6 Edge
HTC One® (M8)
Verizon Ellipsis™ Jetpack®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Droid Turbo in Ballistic Nylon
Samsung Network Extender
DROID MINI by MOTOROLA
Ellipsis™ 8
LG G Pad 8.3 LTE
Samsung Galaxy Note® II
Samsung Convoy™ 3
Brigadier™ by Kyocera
Samsung Galaxy S® 4 mini
LG G Vista
LG Extravert™ 2
Galaxy Note® Edge
Samsung Galaxy Core Prime™
Verizon Wireless Home Phone
DROID RAZR MAXX HD by MOTOROLA
Pantech 4G LTE Global USB Modem UML290
HTC One®
Jetpack® MiFi® 6620L
DROID RAZR by MOTOROLA
Nokia Lumia 928
Moto X™ by Motorola
LG Revere® 3
LG Cosmos™ 3
Sony Xperia® Z3v
Casio G'zOne Commando® 4G LTE
DROID DNA by HTC
Samsung Gusto® 3
Moto X™ (2nd Gen.)
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 822
Samsung Brightside™
LG Optimus Exceed™ 2
Samsung Galaxy S® III mini
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
Lucid™3 by LG
Casio G'zOne Commando®
DuraXV
Nokia Lumia Icon
Transpyre™ Prepaid
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Ravine® 2
Samsung Illusion™
DROID RAZR HD by MOTOROLA
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Verizon 4G LTE USB Modem UML295
Samsung Intensity® II
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
LG Cosmos™ 2
Lucid™2 by LG
Samsung Convoy™ 2
BlackBerry® Z10 smartphone
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Lucid™ by LG
HTC Desire® 612
HTC One® (M9)
LG Revere®
Samsung Galaxy Stellar™
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
DROID BIONIC by MOTOROLA
BlackBerry® Bold™ 9930 smartphone
Windows Phone 8X by HTC
Enact™ by LG
LG Optimus Exceed™ Prepaid
Galaxy Nexus by Samsung
LG Revere® 2
G Pad™ 10.1 LTE
Samsung Galaxy™ Stratosphere™ II
G Pad™ 7.0 LTE
Hydro ELITE by KYOCERA
Nexus 6™
iPad® Air 2
LG Cosmos™
HTC One® remix
Verizon 4G LTE USB Modem 551L
LG enV®3
HTC One® max
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
Samsung Convoy™
DROID by MOTOROLA
DROID X2 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy Tab® 2 (10.1)
Spectrum™ 2 by LG
Apple® iPad® mini
DROID X by MOTOROLA
Verizon SureResponse®
DROID INCREDIBLE 4G LTE by HTC
BlackBerry® Q10 smartphone
Pantech Perception™
Google Nexus 7
Samsung Gusto®
LG Extravert™
Samsung Gusto® 2
LTE Internet (Installed)
Luge™ by Motorola Prepaid
DROID XYBOARD 8.2 by MOTOROLA
Samsung ATIV SE™
Samsung Galaxy Tab® 4 (8.0)
THUNDERBOLT™ by HTC
BlackBerry® Z30 smartphone
Gear S®
Ellipsis™ Jetpack® MHS800L
Samsung Galaxy™ Stratosphere™
Blackberry Classic
BlackBerry® Bold 9650 smartphone
DROID INCREDIBLE by HTC
DROID 3 by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Samsung Galaxy Note® Pro
Samsung Intensity®
Pantech Breakout™
Samsung Galaxy Legend™
GizmoPal™
HTC Rezound™
Samsung Fascinate™
LG VX8300
Intuition™ by LG
LG enV® TOUCH
LG 4G LTE USB Modem VL600
Motorola Barrage™
Moto X™ - Designed by You
Apple® iPad® with Retina display
Verizon 4G LTE Broadband Router
DROID CHARGE by SAMSUNG
Pantech Jest™ 2
LG enV®2
Motorola MOTO™ W755
Samsung Galaxy Tab® S
BlackBerry® Tour™ 9630 smartphone
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung ATIV Odyssey™
LG Cosmos™ Touch
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Tab®
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy Note® 10.1 2014 Edition
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Pantech Marauder™
Motorola RAZR V3m
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Alias™ 2
Moto E™ Prepaid
Samsung Galaxy Tab® (10.1)
HTC Rhyme™
Sony Xperia® Z2
Apple® iPad® mini with Retina display
Samsung Knack™
LG VX5500
LG VX8360
Samsung Smooth™
Samsung Galaxy Note® 10.1
iPad® mini 3
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
LG Accolade™
Spectrum™ by LG
LG VX5400
Pantech Hotshot™
HP® Mini 1151NR Netbook
Casio G'zOne Rock™
LG Optimus Zone™
Apple® iPad®
Samsung SCH-u340
Samsung Galaxy Tab® 4
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone Prepaid
Casio G'zOne Brigade®
Samsung Reality™
LG Enlighten®
Nokia Lumia 2520
DROID 2 by MOTOROLA
Verizon Wireless USB760 Modem
LG Chocolate® Touch
LG VX8350
BlackBerry® Curve™ 9330 smartphone
Samsung Haven™
Delphi Connect
Verizon Wireless UMW190 Global USB Modem
LG Ally™
Motorola W385
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Torch™ 9850 smartphone
Casio G'zOne Boulder®
Verizon Wireless USB720 Modem
Pantech Caper™ Prepaid
Samsung SCH-u410
LG Vortex™
Motorola MOTO™ VU204
DROID PRO by MOTOROLA
LG Dare™
Verizon Wireless UM175 USB Modem
Pantech Crux™
Motorola Adventure™ V750
BlackBerry® Curve™ 8330 smartphone
Sony Xperia® PLAY
Verizon Wireless CDM8975
Verizon Wireless USB760 Modem
Samsung SCH-u430
LG enV®
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
Samsung SCH-a930
BlackBerry® 8830 World Edition smartphone
HTC Trophy™
Verizon Wireless Escapade®
Samsung Zeal™
Lumia 2520 Prepaid
DROID XYBOARD 10.1 by MOTOROLA
Dell™ Vostro™ V13 Laptop
Casio EXILIM
Samsung Rogue™
LG VX5200
BlackBerry® Curve™ 8530 smartphone
Samsung Continuum™
Jest™
BlackBerry® Curve™ 9370 smartphone
DROID Eris by HTC
LG Chocolate® 3
LG VX5300
LG Migosm
Motorola MOTOKRZR K1m
Verizon Wireless V740 ExpressCard
Motorola Entice™
LG Voyager™
Verizon Wireless Adamant™
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
LG VX6100
Motorola W315
Samsung Omnia® II
LG Clout™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Trance™
Verizon Wireless Razzle™
BlackBerry® Pearl™ Flip 8230 smartphone
Verizon Wireless USB727 Modem
Motorola CITRUS™
LG VX8700
LG Glance™
Motorola V325i
Samsung SCH-a850
LG Versa™
Verizon Wireless UM150 USB Modem
Motorola XOOM™
LG VX8100
LG VX3200
Samsung SCH-a950
Motorola Rival™
LG Fathom®
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
Samsung Gem™
LG VX4500
Samsung FlipShot®
Samsung Juke
Samsung Glyde™
LG Chocolate®
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9310 smartphone
Samsung Gleam®
Samsung SCH-u540
Samsung SCH-u550
Motorola V325
LG VX8600
Nokia 6205
Nokia 7205 Intrigue™
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
Motorola MOTO™ Z6c World Edition
Gateway® LT2016u Netbook
Samsung SCH-a650
LG VX3100
Samsung Alias™
Samsung SCH-a870
LG VX9400
Verizon AD3700 Global USB Modem
Verizon Wireless CDM8950
HTC Apache XV6700
Motorola E815
LG VX3300
Kyocera 7135 Smartphone
Kyocera KWC 2325
LG VX4650
Motorola RAZR V3c
Samsung Renown™
Pantech PN-210
Samsung Sway™
SCH-u410 Prepaid
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
LG Chocolate®
Compaq® Mini CQ10-688nr Netbook
Nokia 6315i
Verizon Wireless AirCard® 595
LG VX3450
Nokia 2705 Shade™ Non-Camera
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-i760
DROID R2D2 by MOTOROLA
Pantech PN-215
Sharp KIN™ ONE
Samsung SCH-u620
G'zOne Boulder™ Black and Silver
Samsung SCH-a670
Kyocera K323
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
HP® Mini 110-3098NR Netbook
Motorola V60s
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG Decoy®
LG VENUS™
Pantech PN-820
Motorola Q™
LG VX4600
LG VX6000
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless U630 PC Card
Motorola MOTORAZR maxx Ve
Verizon Wireless PN-300
Kyocera KPC650
Kyocera KX1v
Motorola MOTORIZR Z6tv
Sierra Wireless AirCard® 580
Kyocera KX414
Sierra Wireless AirCard® 555D
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HTC Touch Pro™
Nokia 2605 Mirage
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Verizon Wireless V640
Sharp KIN™ TWOm
HTC Merge®
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera SE47
Samsung Saga™
Verizon Wireless V620
Motorola V265
Kyocera K404
Motorola V710
LG VX7000
Samsung i600 Smartphone
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
LG VX4700
Samsung SCH-a970
Motorola V276
Verizon Wireless CDM 7075
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6256i
Motorola T720
Sharp KIN™ TWO
Motorola V325xi
BlackBerry® 7750
Verizon KPC680 ExpressCard®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola T730
LG VX4400B
Sharp KIN™ ONEm
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Samsung SCH-a630
Motorola V276 Prepaid
LG VX10
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola RAZR V3m in Gray
Nokia 2366i
Motorola C333
Samsung SCH-a610
Kyocera KX2
Motorola T300p
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Motorola C343
Samsung SCH-a990
Nokia 2128i
Samsung SCH-a310
Samsung SCH-a530
Nokia 2285
Motorola V120e
Kyocera KX444
Nokia 6236i
Samsung SCH-i730
LG VX8000
Samsung SCH-a890
Samsung SCH-i830
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Overview - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Extend Battery Life - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Soft Reset - Verizon Ellipsis 7
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having...

Bluetooth

Bluetooth® On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis 7 with your Bluetooth device.
Verizon Ellipsis™ 7 Simulator: Turning Bluetooth On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth® with your Verizon Ellipsis 7.

Calendar

Calling & Dialing

Dial a Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Redial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speed Dial - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Camera, Photos & Videos

Transfer Pictures/Videos - Verizon Ellipsis 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Verizon Ellipsis 7 and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Verizon Ellipsis™ 7 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background of the Home screen on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Verizon Ellipsis 7.
View Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Computer/PC Connectivity

Contacts

Add a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Import Contacts - Android - Gmail
[Device-Specific Instructions]
Link/Merge Contacts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Ellipsis™ 7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding and Deleting Favorite Contacts
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group and add contacts to it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 7.

Data

Data Roaming - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Optimize Data Usage - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Date & Time

Device ID & Info

View Device ID - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Device Settings

Adjust Display Settings - Verizon Ellipsis 7
[Device-Specific Instructions]
Adjust Font Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Automatic Restore - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DLNA Settings - Android
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
System Select - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Touchscreen Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to change the settings, like adjusting alert sounds and turning GPS on and off, on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Verizon Ellipsis 7 by adjusting the screen timeout.
Verizon Ellipsis™ 7 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 7 to help protect your private information.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Remove a Gmail™ Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login/not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 7.
View Email Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Find Current Location (Google Maps™)
[Device-Specific Instructions]
GPS Location - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Reset Screen Lock - Android Device Manager
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Verizon Ellipsis 7.
Window Shade - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Verizon Ellipsis 7, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your Verizon Ellipsis 7, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
JavaScript Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your Verizon Ellipsis 7, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your...
Verizon Ellipsis™ 7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Verizon Ellipsis 7.
Web Browser - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Websites - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn about using Asian languages on BlackBerry® and Android™ smartphones.
Asian Language Support on Select Smartphones/Tablets
[General Information]
Asian Language Support on Select Smartphones/Tablets
Language Selection - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Password Options - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Up Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Unlock the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock the screen of your Verizon Ellipsis 7.

Memory/Storage

Check Memory - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your Verizon Ellipsis 7, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Memory Card Formatting
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Mobile Hotspot

Mobile HotSpot On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hot spot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot security on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot on your Verizon Ellipsis 7 to share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Transfer Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your Verizon Ellipsis 7 and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Recently Used Apps - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Verizon Ellipsis 7 on and off.
Verizon Ellipsis™ 7: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Verizon Ellipsis 7.

Near Field Communication (NFC)

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Privacy Settings (Maps) - Verizon Ellipsis 7
[Device-Specific Instructions]
Software Update: Verizon Ellipsis™ 7
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Verizon Ellipsis™ 7.

SIM Card

4G SIM Information
[General Information]
4G SIM Information
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - Verizon Ellipsis 7
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Verizon Ellipsis 7 tablet.

Sounds, Volume & Audio

Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speakerphone - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off All Sounds - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Volume Controls - Verizon Ellipsis™ 7
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 2:57
Verizon Ellipsis™ 7 Simulator: Sending a Message
[Interactive Simulation]
An interactive how-to guide for sending a text message with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Verizon Message+
[Interactive Simulation]
Learn how to set up Verizon Messages on your Verizon Ellipsis 7.
View Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Verizon Ellipsis™ 7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis 7 to help organize your apps.
Verizon Ellipsis™ 7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Verizon Ellipsis 7.

Transfer Content to/from Device

Transfer Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your Verizon Ellipsis 7 and a computer/PC or removable memory/SD card, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with...
Transfer Pictures/Videos - Verizon Ellipsis 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Verizon Ellipsis 7 and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Verizon Ellipsis 7.

TV

DLNA Settings - Android
[Device-Specific Instructions]
HDMI Format - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wallpapers/Theme

Verizon Ellipsis™ 7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis 7.
Wallpaper - Picture - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wi-Fi & Network

Verizon Ellipsis™ 7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 7 to connect to a Wi-Fi network.
Verizon Ellipsis™ 7 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Ellipsis 7 tablet.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

WiFi & Network

Still Have Questions?


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