Select Your Device
Moto Z Droid Edition
Moto Z Force Droid Edition
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Samsung Convoy™ 3
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 5s
Samsung Galaxy S7
Samsung Galaxy S® 4
Samsung Galaxy Note® 4
Samsung Galaxy S7 edge
Apple® iPhone® 5c
Samsung Galaxy Note5
DROID TURBO 2
DROID MAXX by MOTOROLA
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Core Prime™
Apple® iPhone® 5
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
LG G4™
Samsung 3G Network Extender
Apple® iPhone® 4s
Verizon Ellipsis™ 7
Apple® iPad® 2
Apple® iPhone® SE
Apple® iPhone® 4
Verizon Ellipsis® 8
Samsung Galaxy S® 6 edge
Verizon Jetpack® MiFi® 6620L
DROID MAXX 2
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
DROID MINI by MOTOROLA
LG Revere® 3
LG Cosmos™ 3
LG G2
LG G Vista
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
HTC One® (M8)
DROID RAZR M by MOTOROLA
Verizon MiFi® 4G LTE Global USB Modem U620L
LG V10™
Brigadier™ by Kyocera
Samsung Galaxy J3 (2016)
LG Extravert™ 2
Ellipsis™ Jetpack® MHS800L
Casio G'zOne Commando®
Pantech 4G LTE Global USB Modem UML290
Verizon Wireless Home Phone
HTC Desire® 526
DROID ULTRA by MOTOROLA
LG G5
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Optimus Zone™ 3 Prepaid
DuraXV
Casio G'zOne Commando® 4G LTE
Verizon 4G LTE Broadband Router with Voice
HTC One M9
Samsung 4G LTE Network Extender
LG G Pad 8.3 LTE
Casio G'zOne Ravine® 2
Samsung Galaxy J3 V
Samsung Galaxy S® 4 mini
Samsung Galaxy Note® II
GizmoPal™
Verizon 4G LTE USB Modem 551L
Galaxy Note® Edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Sony Xperia® Z3v
LG K4™ LTE
HTC Desire® 626
Transpyre™ Prepaid
LG K8 V
DROID TURBO 2 - Designed by You
Moto X™ by Motorola
Microsoft Lumia 735
Moto E™ Prepaid
Nokia Lumia 928
Nexus 6
Samsung Convoy™ 2
Moto G™ by Motorola
Samsung Brightside™
Moto X™ (2nd Gen.)
Verizon 4G LTE USB Modem UML295
LG Exalt™
Samsung Gusto® 2
hum by Verizon
Verizon Ellipsis® 10
GizmoPal® 2 by LG
GizmoGadget™ by LG
Samsung Convoy® 4
Nokia Lumia 822
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Nokia Lumia Icon
Verizon 4G LTE Broadband Router
Samsung Intensity™ II
HTC One®
iPad® Pro
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Optimus Zone™ 2 Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
LG Cosmos™ 2
DROID RAZR by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Optimus Exceed™ 2
LG Octane™
Verizon LTE Internet and Home Phone
Blackberry Classic
Lucid™3 by LG
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy S® III mini
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
HTC One® (M8) for Windows®
DROID INCREDIBLE 4G LTE by HTC
Gear S®
iPad® Air 2
LG Revere® 2
LTE Internet (Installed)
Samsung Convoy™
Lancet™ for Android™
Verizon SureResponse®
HTC 10™
Lancet™
LG Accolade™
Watch Urbane™ 2nd Edition LTE
PRIV™ by Blackberry®
DROID RAZR MAXX by MOTOROLA
DROID RAZR HD by MOTOROLA
DROID DNA by HTC
LG enV®3
LG Exalt™II
Apple® iPad® mini with Retina display
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
LG G Pad™ X8.3
Apple® iPad® Air™
G Pad™ 10.1 LTE
HTC One® remix
Samsung Galaxy Tab S2
Samsung Gusto®
Casio G'zOne Ravine®
LG Cosmos™
G Pad™ 7.0 LTE
Enact™ by LG
Apple® iPad® with Wi-Fi + 4G
Samsung Galaxy Stellar™
Galaxy Tab E (8.0)
Verizon Wireless USB760 Modem
Kyocera DuraXV+
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Z30 smartphone
Ellipsis® Kids
Apple® iPad® mini
Motorola RAZR V3m
LG VX8300
DROID BIONIC by MOTOROLA
DROID 4 by MOTOROLA
DROID by MOTOROLA
Microsoft Surface 3
DROID 3 by MOTOROLA
Galaxy Nexus by Samsung
Lucid™ by LG
DROID INCREDIBLE 2 by HTC
DROID X by MOTOROLA
iPad Pro™ (9.7-inch)
Samsung Galaxy™ Stratosphere™ II
Samsung Illusion™
LG Extravert™
Hydro ELITE by KYOCERA
DROID X2 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab®
Google Nexus 7
Lucid™2 by LG
Samsung Haven™
Motorola Barrage™
LG Vortex™
Samsung Galaxy Tab® 4 (8.0)
HTC One® max
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG 4G LTE USB Modem VL600
Galaxy Tab E
Motorola MOTO™ W755
HTC Desire® 612
Samsung Alias™ 2
LG Optimus Zone™
Samsung Intensity™
LG enV®2
Pantech Hotshot™
iPad® mini 4
LG enV® TOUCH
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
Pantech Jest™ 2
Casio G'zOne Boulder®
Apple® iPad® with Retina display
Samsung Fascinate™
Pantech Breakout™
Moto X™ - Designed by You (2nd Generation)
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Pantech Perception™
Samsung Galaxy Note® Pro
BlackBerry® Bold™ 9930 smartphone without camera
Motorola XOOM™ 4G LTE
Moto X™ - Designed by You
LG Cosmos™ Touch
Samsung Galaxy™ Stratosphere™
Verizon Wireless UMW190 Global USB Modem
Samsung ATIV SE™
Spectrum™ 2 by LG
DROID CHARGE by SAMSUNG
LG VX8360
Samsung Knack™
LG Migosm
Samsung Galaxy Tab® (10.1)
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZenPad™ Z8
Pantech Marauder™
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Galaxy Tab® S
Verizon Converged VOIP Device
Intuition™ by LG
Samsung ATIV Odyssey™
Casio G'zOne Brigade®
DROID INCREDIBLE by HTC
Samsung SCH-u340
Motorola W385
iPad® mini 3
Verizon Wireless AirCard® 595U USB Modem
LG VX5400
Dell™ Vostro™ V13 Laptop
Samsung Gear S2 classic
Verizon Wireless UM175 USB Modem
HTC Rhyme™
DROID 2 by MOTOROLA
Casio G'zOne Rock™
Luge™ by Motorola Prepaid
Samsung Galaxy Note® 10.1
Verizon Wireless USB720 Modem
HTC Rezound™
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
Samsung Galaxy Camera®
DROID PRO by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
Samsung Galaxy View
Samsung Galaxy Note® 10.1 2014 Edition
Samsung SCH-u410
Motorola MOTO™ VU204
LG Ally™
Verizon Wireless Escapade®
LG VX8350
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 8530 smartphone
Blackberry Classic Non-Camera
Samsung Reality™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Delphi Connect
BlackBerry® Curve™ 8330 smartphone
Samsung Juke
Revolution™ by LG
Motorola Adventure™ V750
LG Enlighten®
Spectrum™ by LG
Apple® iPad®
Samsung Alias™
HTC Trophy™
Verizon Wireless Coupe™
LG VX5300
LG Dare™
Pantech Crux™
G'zOne Boulder™ Black and Silver
LG Chocolate® Touch
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
Casio G'zOne Ravine® 2 Non-Camera
HP Spectre x2
Sony Xperia® PLAY
BlackBerry® Torch™ 9850 smartphone
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
Verizon Wireless CDM8975
Casio EXILIM
LG VX5200
LG Chocolate® 3
Samsung Gem™
Motorola Entice™
LG Chocolate®
Motorola W315
Motorola MOTOKRZR K1m
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 9370 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Zeal™
Samsung Omnia® II
HP® Pavilion dm1-3010nr Notebook
LG Optimus Exceed™ Prepaid
Samsung SCH-a930
Samsung SCH-a650
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola E815
Samsung SCH-u540
Motorola MOTO™ Z6c World Edition
Motorola V325i
DROID ERIS by HTC
LG VX3300
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG Clout™
LG VX3200
LG VX8100
Nokia 2705 Shade™ Non-Camera
DROID XYBOARD 10.1 by MOTOROLA
Motorola RAZR V3c
Sharp KIN™ ONE
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG VX4650
Samsung Continuum™
LG enV®
LG Versa™
Samsung SCH-a870
Sierra Wireless AirCard® 580
Samsung Gleam®
Samsung Rogue™
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
LG VX4500
Verizon Wireless V740 ExpressCard
HP® Mini 1151NR Netbook
Motorola XOOM™
Verizon Wireless Razzle™
Verizon Wireless CDM8950
Gateway® LT2016u Netbook
Motorola Rival™
Samsung SCH-a670
Samsung N150 Netbook
DROID XYBOARD 8.2 by MOTOROLA
Motorola V325
LG VX8700
Samsung SCH-a950
LG Glance™
Motorola CITRUS™
Samsung Sway™
Nokia 6205
Verizon Wireless Adamant™
Samsung SCH-u550
Motorola MOTO™ Z6cx World Edition without Camera
Pantech PN-820
Motorola MOTO Q™ 9c
LG VX6000
Sharp KIN™ TWO
LG Fathom®
Nokia 2366i
Samsung FlipShot®
DROID R2D2 by MOTOROLA
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
Verizon Wireless Salute™
HP® Mini 110-3098NR Netbook
HP® Pavilion dm1-2010nr Entertainment Notebook
Spartan GoCam™
LG VENUS™
Nokia 6215i
Nokia 7705 Twist™
Samsung Trance™
Samsung Omnia®
Samsung SCH-i760
Nokia 7205 Intrigue™
HP® Mini 210-1076NR Netbook
Sharp KIN™ ONEm
Nokia 2705 Shade™
Verizon AD3700 Global USB Modem
Motorola MOTORIZR Z6tv
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Motorola Q™
LG VX9400
Samsung SCH-a630
Samsung SCH-a850
Motorola V60s
Samsung SCH-i730
Motorola V325xi
Motorola T730
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless PN-300
Verizon Wireless CDM 7075
Kyocera KX1v
Motorola V265
Nokia 2128i
Compaq® Mini CQ10-688nr Netbook
Nokia 3589i
Sharp KIN™ TWOm
LG V
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
HP® Mini 311-1037NR Netbook
Motorola MOTOSLVR L7C
Nokia 6315i
Verizon Wireless V640
Nokia 6236i
BlackBerry® 7250
Samsung SCH-a795
Samsung i600 Smartphone
Kyocera KX414
Samsung SCH-a310
Kyocera KX444
HTC Apache XV6700
Motorola C333
Samsung Renown™
Pantech PN-210
Samsung SCH-a970
Nokia 2285
Motorola MOTO Q™ music 9m
Nokia 2605 Mirage
Kyocera SE47
Kyocera KX2
Motorola C343
LG VX4700
Motorola MOTORAZR maxx Ve
Motorola V276
Kyocera K323
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KPC650
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Motorola T300p
Kyocera K404
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Samsung SCH-a990
Samsung SCH-a530
Motorola V120e
HTC Merge®
Nokia 6015i Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-a890
Samsung Glyde™
Verizon Wireless U630 PC Card
Samsung SCH-i830
Motorola V65p

Accessories

Activation & Initial Setup

Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Replacement Program
[General Information]
See all your options for replacing your phone or tablet if it’s lost, stolen, broken, defective or otherwise in need of replacement.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Equipment Protection Programs
[General Information]
Learn about the different insurance and protection options for your device, including monthly cost, deductable and coverage.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:09
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.

Back Up & Transfer Content

Back Up & Transfer Content Between Devices
[General Information]
Learn the simple way to back up and transfer content with Verizon Cloud and find out about other options.
Media Share - Android™
[Device-Specific Instructions]
USB Mass Storage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Verizon Ellipsis™ 7 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Verizon Ellipsis 7.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Soft Reset - Verizon Ellipsis™ 7
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues...
Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Extend Battery Life - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Manager - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Overview - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis 7 with your Bluetooth device.
Verizon Ellipsis™ 7 Simulator: Turning Bluetooth On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth® with your Verizon Ellipsis 7.

Calendar

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Dial a Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Speed Dial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Redial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Can I make calls with my Ellipsis 7?
[Community]
Lisaprince asked Verizon Wireless: Q: Can I make calls with my Ellipsis 7? A: Great question! These devices are not provisioned or designed to make calls like a standard smart phone. However, you would always be able to search the play store for applications for voice over data calling.
Can you make and receive phone calls on the Ellipsis 7 tablet?
[Community]
Talon92tsi asked Verizon Wireless: Q: Can you make and receive phone calls on the Ellipsis 7 tablet? A: While the Ellipsis 7 tablet's mobile number accesses data on the go, it is not used to make and receive calls. There are apps available, such as Skype, that allow calls to be made using the...
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Camera, Photos & Videos

View Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How do I take a picture of the screen?
[Community]
I want to take a picture of the screen i am viewing. How do i do this on this E-7 tablet?
Is there a way to restore pictures that have been deleted?
[Community]
I am trying to find out if I can restore or find pictures that were taken with the tablet and then deleted?
Verizon Ellipsis™ 7 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background of the Home screen on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Verizon Ellipsis 7.

Computer/PC Connectivity

USB Debugging Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device/USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Add a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View Contact Sync Source - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Delete a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Link/Merge Contacts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding and Deleting Favorite Contacts
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group and add contacts to it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 7.

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Optimize Data Usage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Will using Google Voice to make calls use data?
[Community]
I am waiting on the delivery of my Ellipsis 7 tablet and was wondering if using Google Voice to make phone calls would count against the data plan for my account of if it counts under the minutes.

Date & Time

How do I change the time zone on my Ellipsis 7?
[Community]
Recently had my ellipses replaced, but the main clock displays the time as three hours earlier than it is!

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Check for Water Damage - Ellipsis
[Device-Specific Instructions]
View Device ID - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Touchscreen Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Adjust Display Settings - Verizon Ellipsis 7
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Adjust Font Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How do I Move pictures and other things to the Ellipsis 7 sd card?
[Community]
I've used all my internal storage on my Ellipsis 7.  How do I move pics,doc,and game apps to the sd card?
How do I do a hard reset on ellipsis 7 ?
[Community]
how to do a hard reset
How do I install external storage?
[Community]
When I try to download a movie using Google Play, I get the error "external storage must be installed for this download to continue." I have an SD card installed.  I assume the card is being recognized because the camera is storing pictures to that location. How do I "install external storage"
How do I restore the keyboard on my Ellipsis 7?
[Community]
My son's Ellipsis 7 won't allow me to uncheck "Google Voice Typing" as his default input method. When I click on the settings icon, it does not give me the option to change the default setting back to keyboard typing. How can I fix this?
How do I stop my tablet from freezing?
[Community]
My tablet suddenly started freezing. When you turn it on, the welcome screen comes up.. Then the powered by android screen.. Then the solid red screen with the Verizon symbol on it comes up.. And my tablet won't go any farther than that. I was told to try a reset, which was hold power button + volume...
Is Ellipsis an actual cell phone?
[Community]
I just received my Ellipsis 7. It is activated and has a designated cell phone number. But I cannot see any way to actually use it as a phone--to make or receive calls, or to send text messages. So, it's just a little computer??
Is it possible to have multiple users on an Ellipsis 7?
[Community]
This is my first tablet purchased for me by my husband. When I set it up I set it up with his information thinking it would be like a pc and we can switch between users...that does not seem to be the case? and if not how do I delete his information and enter mine as the primary user of the tablet. Thanks!...
Is there a space where I can save apps?
[Community]
No app space!!!  No help!!!
Is there a video player that will loop on the Ellipsis 7 tablet?
[Community]
I am trying to use myVerizon Ellipsis 7 to loop a video for a wedding. I tried to use Video Looper, ArkMC and BubbleUPnp. These apps all play the video but no sound using mpg, wmv and mp4 formats. VLC plays all formats but wont loop. Suggestions?
System Select - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to change the settings, like adjusting alert sounds and turning GPS on and off, on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Verizon Ellipsis 7 by adjusting the screen timeout.
Verizon Ellipsis™ 7 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 7 to help protect your private information.
Why does Elipsis 7 use so much memory for misc files and what are they?
[Community]
My Elipsis 7 uses 5.46gb of the system's 8gb for misc.  I also have an LG G8 and it only uses 1.76gb for misc.  Why the big difference and is there a way to clear up some the memory on the Elipsis? As it still cannot move apps to the SD card even with KitKat it would be nice to free up some...

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Remove a Gmail™ Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Remove a Personal (POP/IMAP) Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login/not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Sync - Verizon Ellipsis® 7
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 7.
View Email Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

GPS Location - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Find Current Location (Google Maps™)
[Device-Specific Instructions]
Find Driving Directions (Google™ Maps)
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Location Mode - Android™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (Google Maps™)
[Device-Specific Instructions]

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

Google Backup & restore

Home Screen

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Window Shade - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Verizon Ellipsis 7.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hot spot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot security on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot on your Verizon Ellipsis 7 to share your data connection with other devices.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Browser Cookies On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your device, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
JavaScript Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Web Browser - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How can I view webcams?
[Community]
Bought an Ellipsis 7 to travel with.  How do I get it to display web cams from National Zoo, Atlanta Zoo and San Diego Zoo Panda cams?  What browser and add-ons does the E7 need to display these views?
Verizon Ellipsis™ 7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Verizon Ellipsis 7.
Websites - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Language Selection - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Up Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Password Options - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How do I unlock my tablet?
[Community]
My tablet was returned to me after being stolen & the teen who took it knew the screen lock code. We cannot remember our screen lock (was taken months ago) & it's telling me tgat my email & password don't match up. She appears to have changed everything & I cannot access the tablet. I...
I locked myself out of my Ellipsis Tablet. Can I access it without a password?
[Community]
I locked myself out of my tablet is there anyway to use tablet withoutpassword.
Verizon Ellipsis™ 7 Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock the screen of your Verizon Ellipsis 7.

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Memory Card Formatting
[Device-Specific Instructions]
Check Memory - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Navigating & Multitasking

Recently Used Apps - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Verizon Ellipsis 7 on and off.
Verizon Ellipsis™ 7: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Verizon Ellipsis 7.

Near Field Communication (NFC)

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - Verizon Ellipsis® 7
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Verizon Ellipsis 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Factory Data Reset (Powered On) - Verizon Ellipsis® 7
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Privacy Settings (Maps) - Verizon Ellipsis 7
[Device-Specific Instructions]
How do I download a software update?
[Community]
I just got this tablet today. It's running jellybean, which won't let me run MS Office apps. When I try to update, it tells me it's already up to date. How can I force the kitkat update?
How do I stop an app from continuously updating?
[Community]
The tablet began Downloading update package a few days ago. It's at 0%.  How can I stop it? It's draining the battery.  I've tried to forcing it to stop after going through app info (Fota) but it just starts again. Please help.
How do I update the software on my Ellipsis 7?
[Community]
I've read the instructions and still can't update the software on my Ellipsis 7. I don't have that option under apps > settings > system.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - Verizon Ellipsis 7
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Modify the SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Can I use my Ellipsis 7 in Europe?
[Community]
I want to use my Ellipsis 7 in Europe. Reason: using the GPS extensively on the larger Ellipsis 7 tablet screen in much better than on a smaller smartphone screen. It's essential in this day and age to find your way using Google Maps, but cell capability is required when (and most often) WiFi is not available....
Verizon Ellipsis™ 7 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Verizon Ellipsis 7 tablet.

Sounds, Volume & Audio

Volume Controls - Verizon Ellipsis™ 7
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Turn Off All Sounds - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speakerphone - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Delete Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Can the Ellipsis 7 tablet be used to send and receive texts messages?
[Community]
prmolokaiboy asked Verizon Wireless: Q: Can the Ellipsis 7 tablet be used to send and receive texts messages? A:  You can use the Verizon Messages app to message message from any of your devices.
Verizon Ellipsis™ 7 Simulator: Sending a Message
[Interactive Simulation]
An interactive how-to guide for sending a text message with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Verizon Message+
[Interactive Simulation]
Learn how to set up Verizon Messages on your Verizon Ellipsis 7.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
How do I get rid of the "the process com.android.systemui has stopped" message?
[Community]
Has anyone received this message: the process com.android.systemui has stopped? How did you address it?
How do I take a picture of the screen?
[Community]
I want to take a picture of the screen i am viewing. How do i do this on this E-7 tablet?
Verizon Ellipsis™ 7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis 7 to help organize your apps.
Verizon Ellipsis™ 7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Verizon Ellipsis 7.
What should I do if my tablet is frozen?
[Community]
my tablet have frozen and I can not even go to the setting screen

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis 7.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Signal Strength - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 7 to connect to a Wi-Fi network.
Verizon Ellipsis™ 7 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Ellipsis 7 tablet.

Still Have Questions?


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