' Verizon Ellipsis 7 Support | Verizon Wireless
Select Your Device
Apple® iPhone® 6
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Samsung Galaxy S6 edge +
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Apple® iPhone® 6 Plus
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Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
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Apple® iPhone® 4
Droid Turbo by Motorola
LG G3
Verizon Ellipsis™ 7
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® III
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G2
Ellipsis™ 8
DROID RAZR M by MOTOROLA
Samsung Galaxy S® 6 edge
Samsung Network Extender
LG Cosmos™ 3
LG G4™
Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Sony Xperia® Z3v
HTC One® (M8)
LG Revere® 3
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Brigadier™ by Kyocera
LG Extravert™ 2
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Note® II
Verizon Wireless Home Phone
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando® 4G LTE
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
Nokia Lumia 928
LG G Vista
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Moto X™ by Motorola
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
HTC One®
DuraXV
LG Optimus Exceed™ 2
Casio G'zOne Commando®
Samsung Brightside™
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
HTC One M9
Ellipsis™ Jetpack® MHS800L
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Samsung Galaxy J1™ Prepaid
GizmoPal™
Moto G™ by Motorola
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 7.0 LTE
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID RAZR HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Verizon 4G LTE USB Modem UML295
Nexus 6
Samsung Intensity® II
Gear S®
Samsung Galaxy S® III mini
Lucid™3 by LG
Samsung Intensity® III
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
LTE Internet (Installed)
Moto E™ Prepaid
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 2 Prepaid
iPad® Air 2
Microsoft Lumia 735
LG Cosmos™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Illusion™
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Samsung Convoy™
DROID 4 by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG Revere® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Lucid™2 by LG
G Pad™ 10.1 LTE
Blackberry Classic
Samsung Gusto®
Lucid™ by LG
HTC One® remix
BlackBerry® Z10 smartphone
DROID Eris by HTC
LG enV®3
BlackBerry® Z30 smartphone
Samsung Galaxy Stellar™
HTC One® (M8) for Windows®
DROID BIONIC by MOTOROLA
HTC Desire® 612
Enact™ by LG
LG Cosmos™
Apple® iPad® Air™
Windows Phone 8X by HTC
HTC One® max
Verizon Wireless AirCard® 595
Galaxy Nexus by Samsung
Samsung Haven™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Accolade™
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Tab® S
LG Extravert™
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab®
Verizon SureResponse®
Casio G'zOne Ravine®
Pantech Perception™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (8.0)
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Note® Pro
DROID X2 by MOTOROLA
iPad® mini 3
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Lancet™
Samsung Intensity®
Samsung Knack™
Google Nexus 7
Pantech Jest™ 2
Spectrum™ 2 by LG
DROID 3 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Luge™ by Motorola Prepaid
Samsung Galaxy Legend™
Motorola Barrage™
Pantech Hotshot™
LG 4G LTE USB Modem VL600
LG VX8300
Apple® iPad® with Wi-Fi + 4G
DROID by MOTOROLA
LG G Pad™ X8.3
LG Cosmos™ Touch
LG enV® TOUCH
THUNDERBOLT™ by HTC
Motorola MOTO™ W755
HTC Desire® 526
Apple® iPad® with Retina display
Samsung SCH-u340
LG Terra™
LG enV®2
Samsung ATIV SE™
Samsung Fascinate™
HTC Rezound™
Motorola RAZR V3m
Moto X™ - Designed by You
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPad® mini with Retina display
DROID CHARGE by SAMSUNG
Nokia 2366i
DROID INCREDIBLE by HTC
Samsung ATIV Odyssey™
Pantech Breakout™
Casio G'zOne Boulder®
Samsung Alias™ 2
Motorola XOOM™ 4G LTE
Delphi Connect with 4G LTE Mobile Hotspot
Verizon MiFi™2200 Intelligent Mobile Hotspot
Intuition™ by LG
LG Migosm
Pantech Marauder™
Verizon Wireless USB760 Modem
LG VX5500
Dell™ Vostro™ V13 Laptop
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1 2014 Edition
LG VX8360
Samsung Galaxy Tab® (10.1)
Samsung Smooth™
Samsung Galaxy Note® 10.1
HTC Rhyme™
LG Optimus Exceed™ Prepaid
LG VX5400
Nokia Lumia 2520
Casio G'zOne Rock™
Casio G'zOne Brigade®
LG Optimus Zone™
Samsung Alias™
DROID 2 GLOBAL by MOTOROLA
Sony Xperia® Z2
Verizon Wireless UMW190 Global USB Modem
DROID 2 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola W385
Samsung Reality™
Spectrum™ by LG
Pantech PN-215
Revolution™ by LG
Apple® iPad®
Pantech Crux™
Samsung Galaxy Tab® 4
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UM175 USB Modem
LG Ally™
LG Chocolate® Touch
Verizon Converged VOIP Device
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy Tab® (7.7)
Motorola RAZR V3m in Gray
LG Enlighten®
LG VX8350
Motorola MOTO™ VU204
DROID XYBOARD 8.2 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Delphi Connect
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
LG Dare™
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
Pantech Caper™ Prepaid
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Casio EXILIM
LG Voyager™
Verizon Wireless CDM8975
Verizon Wireless Escapade®
Pantech PN-210
Verizon Wireless G'zOne Type-S
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Samsung Continuum™
LG enV®
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
LG VX5300
Verizon Wireless UM150 USB Modem
Nokia 2705 Shade™ Non-Camera
LG VX5200
LG Chocolate®
Samsung Zeal™
Verizon Wireless PC5750 PC Card
Verizon Wireless USB727 Modem
Nokia 6015i Prepaid
Samsung Rogue™
Verizon Wireless Razzle™
HP® Mini 1151NR Netbook
Samsung SCH-u540
LG Chocolate® 3
Jest™
Samsung Galaxy Camera®
Motorola E815
Samsung SCH-a930
Motorola XOOM™
Lumia 2520 Prepaid
Motorola W315
Motorola Rival™
Motorola Entice™
LG VX8700
Motorola MOTO Q™ 9c
LG VX6100
Motorola V325i
Samsung Omnia® II
LG Clout™
Samsung SCH-a670
Motorola RAZR V3c
BlackBerry® Curve™ 9310 smartphone
LG Versa™
Motorola DEVOUR™ with MOTOBLUR™
Verizon Wireless Adamant™
Gateway® LT2016u Netbook
Motorola V325
LG VX8100
Samsung SCH-a650
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-u550
Sharp KIN™ ONE
Motorola MOTO™ Z6c World Edition
LG VX3200
Sierra Wireless AirCard® 555D
Samsung Gleam®
Samsung SCH-a870
Motorola MOTO™ Z6cx World Edition without Camera
Sierra Wireless AirCard® 580
LG VX4500
Samsung Trance™
LG Fathom®
Kyocera KPC650
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
Samsung N150 Netbook
Samsung Sway™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola CITRUS™
LG VX3300
Motorola Krave™ ZN4
LG Glance™
Pantech PN-820
HTC Merge®
Samsung Glyde™
Nokia 7205 Intrigue™
Compaq® Mini CQ10-688nr Netbook
LG VX4650
LG VX6000
Samsung SCH-a950
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung FlipShot®
Verizon Wireless CDM8950
Samsung SCH-i760
Verizon Wireless PN-300
Nokia 6205
Samsung SCH-u620
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Samsung i600 Smartphone
Nokia 6215i
BlackBerry® 7250
LG VX9400
Motorola V60s
Kyocera K323
HP® Mini 110-1046NR Netbook
Samsung Renown™
Kyocera KX414
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Motorola V276
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Verizon Wireless USB1000 Global USB Modem
Motorola Rapture™ VU30
Kyocera SE47
Samsung SCH-a310
Sharp KIN™ TWOm
LG V
HP® Mini 210-1076NR Netbook
Motorola V710
Sharp KIN™ ONEm
Motorola V120e
Samsung Omnia®
Motorola V65p
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Nokia 6315i
Kyocera KX1v
Samsung SCH-a850
LG VENUS™
Motorola Q™
Nokia 2605 Mirage
Samsung SCH-a610
Samsung SCH-a990
Motorola MOTOSLVR L7C
Sharp KIN™ TWO
Motorola C333
Motorola V265
Nokia 3589i
Nokia 2285
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
BlackBerry® 7750
Samsung SCH-a795
Verizon KPC680 ExpressCard®
Nokia 2128i
Samsung SCH-a530
Kyocera KX444
Nokia 6236i
LG VX4700
HTC Apache XV6700
Motorola MOTO Q™ music 9m
Motorola T720
Motorola MOTORIZR Z6tv
Kyocera KX2
Motorola V60p
HTC Touch Pro™
Motorola V276 Prepaid
Motorola V325xi
Samsung Saga™
Verizon Wireless V620
Kyocera K404
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Verizon Wireless V640
Samsung SCH-i730
Verizon Wireless U630 PC Card
Samsung SCH-a630
Samsung SCH-n330
HTC Desire® 626
SCH-u410 Prepaid
Verizon 4G LTE Broadband Router
Kyocera DuraXV Plus
Verizon Wireless XV6600 without Camera
Motorola T300p
LG VX2000
Motorola C343
Motorola T730
Samsung SCH-a890
Samsung SCH-i830

Activation & Initial Setup

Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Equipment Protection FAQs
[FAQs]
Learn about our device insurance and protection programs that cover loss, theft, accidental physical and liquid damage, and defects after the manufacturer's warranty expires.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Battery & Power

Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Overview - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Soft Reset - Verizon Ellipsis™ 7
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues...

Bluetooth

Bluetooth® On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis 7 with your Bluetooth device.
Verizon Ellipsis™ 7 Simulator: Turning Bluetooth On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth® with your Verizon Ellipsis 7.

Calendar

Calling & Dialing

Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Dial a Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Redial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speed Dial - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Camera, Photos & Videos

Transfer Pictures or Videos from the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Verizon Ellipsis™ 7 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background of the Home screen on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Verizon Ellipsis 7.
View Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
USB Debugging Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device/USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Add a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Delete a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Link/Merge Contacts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Ellipsis™ 7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding and Deleting Favorite Contacts
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group and add contacts to it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 7.

Data

Data Roaming - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Does data captured via WiFi get charged to Verizon data usage?
[Community]
Is there a data limit advantage to using WiFi for downloads vs. 4G LTE?
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Optimize Data Usage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]

Date & Time

Device ID & Info

Check for Physical Damage
[Device-Specific Instructions]
Check for Physical Damage - Charging Ports
[Device-Specific Instructions]
Check for Physical Damage - Screen
[Device-Specific Instructions]
Check for Physical Damage - Separated Hinges
[Device-Specific Instructions]
Check for Water Damage
[Device-Specific Instructions]
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
View Device ID - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Adjust Display Settings - Verizon Ellipsis 7
[Device-Specific Instructions]
Adjust Font Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
System Select - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Touchscreen Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to change the settings, like adjusting alert sounds and turning GPS on and off, on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Verizon Ellipsis 7 by adjusting the screen timeout.
Verizon Ellipsis™ 7 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 7 to help protect your private information.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Remove a Gmail™ Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login/not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync®) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 7.
View Email Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows or Blackberry device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Gestures & Motions

Gestures (Google Maps™)
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Add Layers (Google Maps™)
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Find Current Location (Google Maps™)
[Device-Specific Instructions]
GPS Location - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Location Mode - Androidtrade;
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Verizon Ellipsis 7.
Window Shade - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Internet & Web Browser

Browser Cookies On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your device, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you are having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
JavaScript Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Verizon Ellipsis 7.
View Browser History - Android™
[Device-Specific Instructions]
Web Browser - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Websites - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Language

Language Selection - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Password Options - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Unlock the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock the screen of your Verizon Ellipsis 7.

Memory/Storage

Memory Card Formatting
[Device-Specific Instructions]
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Mobile Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hot spot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot security on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot on your Verizon Ellipsis 7 to share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Play Music Files - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Transfer Music Files from the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05

Navigating & Multitasking

Recently Used Apps - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Verizon Ellipsis 7 on and off.
Verizon Ellipsis™ 7: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Verizon Ellipsis 7.

Near Field Communication (NFC)

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Determining Software Version - Windows®
[Device-Specific Instructions]
Jelly Bean
[Community]
I'm still a Verizon customer and have heard about the Kit Kat update for the Ellipsis 7. My device still has Jelly Bean and since day one has always said " can not connect to server"  how ever my wife has the same model and she has no issues with the updates.  I have already sent it out once...
Jelly Bean
[Community]
I'm still a Verizon customer and have heard about the Kit Kat update for the Ellipsis 7. My device still has Jelly Bean and since day one has always said " can not connect to server"  how ever my wife has the same model and she has no issues with the updates.  I have already sent it out once...
Perform a Factory Data Reset (Device Powered Off) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Perform a Factory Data Reset (Device Powered On) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Privacy Settings (Maps) - Verizon Ellipsis 7
[Device-Specific Instructions]
Software Update: Verizon Ellipsis 7
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Verizon Ellipsis 7.
unending update
[Community]
The tablet began Downloading update package a few days ago. It's at 0%.  How can I stop it? It's draining the battery.  I've tried to forcing it to stop after going through app info (Fota) but it just starts again. Please help.

SIM Card

4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Modify the SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
No SIM Card in box?
[Community]
So I just opened the box and there is no SIM card.  Is this normal?
Remove the SIM Card - Verizon Ellipsis 7
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Verizon Ellipsis 7 tablet.

Sounds, Volume & Audio

Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speakerphone - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off All Sounds - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Volume Controls - Verizon Ellipsis™ 7
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Watch this video to learn how to customize messages, use Integrated Messaging on your phone, tablet and computer and take picture messaging to the next level with Verizon Messages.
Length: 3:05
Verizon Ellipsis™ 7 Simulator: Sending a Message
[Interactive Simulation]
An interactive how-to guide for sending a text message with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Verizon Message+
[Interactive Simulation]
Learn how to set up Verizon Messages on your Verizon Ellipsis 7.
View Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis 7 to help organize your apps.
Verizon Ellipsis™ 7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Verizon Ellipsis 7.

Transfer Content to/from Device

Transfer Music Files from the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Music Files to the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos from the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos to the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Verizon Ellipsis 7.

Visual & Hearing Accessibility

TTY Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wallpapers/Theme

Verizon Ellipsis™ 7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis 7.
Wallpaper - Picture - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wi-Fi & Network

Signal Strength - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 7 to connect to a Wi-Fi network.
Verizon Ellipsis™ 7 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Ellipsis 7 tablet.
Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Wi-Fi On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

WiFi & Network

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