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Android Devices FAQs
  1. What features does the Droid offer that other phones don't?

    Droid offers an unbeatable combination of features:

    • Huge screen
    • Ability to run multiple apps at once
    • Google Search by VoiceSM with free turn-by-turn navigation
    • Customizable
    • Notification panel
    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  2. Do customers need a Google Gmail™ account to use Droid?

    No. However, it is highly recommended, since many of the services such as access to Google Market are dependent on the user having a Gmail account. You can set up a free Gmail account online on any computer or on Droid itself.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  3. Does Droid sync with corporate email and calendars?

    Yes. Droid will sync with your corporate email, contacts and calendar via Exchange. Even better, Droid will integrate your work and personal email accounts into one unified inbox.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  4. How long will Droid's battery last? Is it replaceable?

    Droid has a usage time of up to 385 minutes – that’s over six hours – more than enough to get you through your workday. In standby mode, Droid will deliver for up to 270 hours – that’s more than 11 days into the future. Droid’s battery is also replaceable, so you can always carry a spare if you have to go longer periods without a charge.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  5. Will I be notified if Verizon Wireless updates Droid's Operating System?

    Yes. Droid supports Google over-the-air software updates. You can be alerted directly on your Droid when and how to update it.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  6. Tell me about apps for the Droid. How many are available? Where do I get them? Are they expensive?

    Thousands of apps are available in the Google Play™ Store, and the list continues to grow. Click the Play Store icon on your Droid to search for apps that interest you. Many of these apps are available at no charge*, while others range in price from $1 to $10.

    *Data charges may apply according to your data plan.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  7. Can I customize the look of my Droid Home Screen?

    Yes. Unlike a lot of phones, Droid has several selections for personalizing the way your home screen appears, including layout options for shortcuts, widgets, and apps. You can also customize it with your own pictures, or images downloaded from the Internet. It’s your phone. Give it your look.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  8. Is the pricing for Android™ devices the same as PDA devices?

    Yes, pricing for Android devices is the same as for PDAs.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  9. Will Android™ devices come packaged with desktop software for managing personal content?

    Third party applications may be available for download to or purchase. Droid devices do not come with desktop software for managing personal content on a computer. At this time all applications are available for the Droid are from the Android Market.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  10. Can applications be run and/or stored on the memory card of a Droid?

    No, personal content and media are stored on the microSD card only.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  11. Are Android™ devices OTA capable for future software updates?

    Yes.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  12. Are any of the Android™ devices currently Flash player capable?

    Only the Droid Eris by HTC is Flash player capable at this time.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  13. Are Android™ devices Mac® compatible for content transfer?

    Yes.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  14. If Google crashes, will there be issues with the Android™ apps?

    Google is a collection of services that run independently from Android Market Apps. Individual Google services such as mail or calendar might not receive updates or the user may not be able to access a certain function if a specific service stops working. Example: if Android Market is impacted, customers may not be able to access the Market.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  15. Is the Droid by Motorola device capable of supporting a 32GB microSD card?

    Yes. However, Verizon Wireless does not sell or test 32GB cards. Therefore, it’s best to use a pre-installed 16GB microSD card.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  16. Do Android™ devices dedicate a certain amount of memory to app, widgets, etc?

    No, there is not dedicated memory on the devices for app, widgets, etc.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  17. Is there a way to prevent accidentally pressing keys while on a touch screen phone?

    This should be minimal due to the proximity sensor found on the device.

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  18. Will street view be available via Google Maps™ on the Droid?

    Yes. Droid devices support street view via Google Maps.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  19. Is VZ Navigator® on Android™ devices?

    Yes. VZ Navigator is currently available for select Android devices. View Android devices with VZ Navigator.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  20. How do I download VZ Navigator® on my Android™ device?

    You can download VZ Navigator through the Android Market, which is located in the Applications menu of your device. Use the search magnifying glass to find VZ Navigator and follow the steps to download.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  21. Is there a Droid app that can locate your device via the web?

    Latitude can locate approximate device location and is not meant to locate lost/stolen devices.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  22. Will Android™ devices be Corporate Email capable?

    Android devices support Exchange.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  23. Will tethering be available on Droid devices?

    No. Mobile Broadband Connect is not supported, however select Droid devices support mobile hot spot functionality.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  24. How many email accounts do Android™ devices support?

    Unlimited accounts are supported with the understanding that the more accounts checked on the device means the device memory and battery are filled faster.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  25. How do you manage memory and running apps on Android™ devices?

    You can manage applications from Settings > Applications > Running Services. You can also download from the Android Market an application manager such as Advanced Task Killer Free to assist in managing applications.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  26. How many Android™ apps can you have open at one time?

    The number of simultaneous applications will vary because the Android OS stops some idle applications from running.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  27. Will I be able to download Google Wave™ on the Droid?

    Google Wave is not pre-loaded but available through the Android Market.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  28. What is an Android™ Widget?

    A widget is an application that displays information right on the screen without user interaction. Widgets can automatically update information on an interval set by the user.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  29. Do the Android™ devices support Stereo Bluetooth®?

    Yes, Android devices support Stereo Bluetooth.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  30. How do I transfer contacts from my current phone to my new Android™ device?

    Transferring contacts:

    Contacts can be imported via CSV or vCard file.

    To export contacts, select the location of the existing contacts:

    Then import the contacts into Gmail.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  31. Can I purchase Android™ devices in places other than at a Verizon Wireless store?

    Yes. Android devices, as well as all other Verizon Wireless products, will be available at Verizon Wireless authorized retailer locations in the Verizon section, and on verizonwireless.com.

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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  32. If I have other questions, is there a website or number I can call to get immediate answers about Android™ devices?

    Yes, droiddoes.com explains everything you’ll need to know about Android devices. A Verizon Wireless representative is also available to you for answers at (800) 922-0204 (toll-free in the U.S., from 6 a.m.–11 p.m.).

    Droid is a trademark of Lucas Films Ltd. and its related companies.  Used under license.

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