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ASUS ZenPad™ Z8 - Support Overview

Find device-specific support and online tools for your ASUS ZenPad Z8 tablet.

Filter all topics below.


Activation, Setup & User Guides

ASUS ZenPad™ Z8 - Activate / Set Up Device

Here's how to complete a quick setup for your ZenPad Z8.

ASUS ZenPad™ Z8 - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Zenpad Z8 on or off.

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Getting to Know Your ASUS ZenPad™ Z8

Get to know your new ASUS ZenPad Z8 with this quick reference guide.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Alerts & Reminders

ASUS ZenPad™ Z8 - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your ZenPad Z8 tablet.

Back Up & Transfer Content

ASUS ZenPad™ Z8 - Move Music Files from Device

Here's how to transfer music files from your ZenPad Z8 to acomputer.

ASUS ZenPad™ Z8 - Move Music Files to Device

Here's how to transfer music files from a computer to your ZenPad Z8.

ASUS ZenPad™ Z8 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your ZenPad Z8 to a computer.

ASUS ZenPad™ Z8 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your ZenPad Z8.

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

ASUS ZenPad™ Z8 - View Signal Strength

Here's how to view signal strength on the ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Charging Your Tablet

Learn how to charge your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Getting to Know Your Tablet

An interactive map of the Home screen and buttons on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Turning Your Tablet On and Off

Learn how to power on and shut down your ASUS ZenPad Z8.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Battery & Power

ASUS ZenPad Z8 - Restart Device

Here's how to restart your ZenPad Z8 if it crashes and resets, freezes or runs slowly.

ASUS ZenPad™ Z8 - Battery Manager

Here's how to view charging status, remaining battery and what uses the most battery on your ZenPad Z8.

ASUS ZenPad™ Z8 - Extend Battery Life

Here's how to improve the battery life of your ZenPad Z8.

ASUS ZenPad™ Z8 - Power Saver Settings

Here's how to manage 'Battery / Power saver' settings on your ZenPad Z8 to improve battery performance.

ASUS ZenPad™ Z8 - Turn Power Saver On / Off

Here's how to turn Battery saver on or off to help manage battery performance for your ZenPad Z8.

ASUS ZenPad™ Z8 - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your ZenPad Z8.

ASUS ZenPad™ Z8 - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your ASUS ZenPad Z8.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Bluetooth

ASUS ZenPad™ Z8 - Send Contact via Bluetooth®

Here's how to send a contact on your ASUS ZenPad Z8 via Bluetooth.

ASUS ZenPad™ Z8 - Turn Bluetooth® On / Off

Here's how to turn Bluetooth for your ASUS ZenPad Z8 on or off and make it visible to other devices for pairing.

ASUS ZenPad™ Z8 Simulator: Pairing with a Bluetooth® Device

See how to pair your ASUS ZenPad Z8 with your Bluetooth device.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Camera, Photos & Videos

ASUS ZenPad™ Z8 - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your ZenPad Z8.

ASUS ZenPad™ Z8 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your ZenPad Z8 to a computer.

ASUS ZenPad™ Z8 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your ZenPad Z8.

ASUS ZenPad™ Z8 - Take and Share a Picture

Here's how to take and share a picture from your ZenPad Z8.

ASUS ZenPad™ Z8 - View Pictures / Videos

Here's how to view pictures and/or videos on your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Recording a Video

Learn how to record a video using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Taking a Picture

Discover how to take a photo using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your ASUS ZenPad Z8.

Computer/PC Connectivity

ASUS ZenPad™ Z8 - Tethered Modem Connection

Here's how to use your ZenPad Z8 as a modem to connect to the internet via USB or Bluetooth.

ASUS ZenPad™ Z8 - USB Debugging Mode

Here's how to facilitate a connection between your ZenPad Z8 and a computer with the Android SDK.

ASUS ZenPad™ Z8 - Windows® Device Manager Conflicts

If you can't transfer media between your ZenPad Z8 and PC, view this info.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

ASUS ZenPad™ Z8 - Add a Contact

Here's how to add a contact to your ZenPad Z8.

ASUS ZenPad™ Z8 - Delete a Contact

Here's how to delete a contact from your ZenPad Z8.

ASUS ZenPad™ Z8 - Edit a Contact

Here's how to edit a contact on your ZenPad Z8.

ASUS ZenPad™ Z8 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your ZenPad Z8.

ASUS ZenPad™ Z8 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your ZenPad Z8.

ASUS ZenPad™ Z8 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your ZenPad Z8.

ASUS ZenPad™ Z8 - Send Contact via Bluetooth®

Here's how to send a contact on your ASUS ZenPad Z8 via Bluetooth.

ASUS ZenPad™ Z8 - View Contact Sync Source

Here's how to view where a phonebook contact on your ZenPad Z8 was imported from.

ASUS ZenPad™ Z8 Simulator: Adding a Contact

Learn how to add a new contact to your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your ASUS ZenPad Z8.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

ASUS ZenPad™ Z8 - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your ZenPad Z8.

ASUS ZenPad™ Z8 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your ZenPad Z8.

ASUS ZenPad™ Z8 - Turn Data On / Off

To turn the mobile data for your ASUS ZenPad™ Z8on or off, follow these steps.

ASUS ZenPad™ Z8 - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your ZenPad Z8.

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

ASUS ZenPad™ Z8 - Set Date and Time

If your ZenPad Z8 shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

ASUS ZenPad™ Z8 - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your ZenPad Z8.

ASUS ZenPad™ Z8 - View MAC Address

Here's how to view the Wi-Fi MAC address for your ZenPad Z8.

ASUS ZenPad™ Z8 - View Phone Number

Here's how to view the phone number for your ZenPad Z8.

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

ASUS ZenPad Z8 Adjust Display / Brightness Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, etc.) for your ZenPad Z8.

ASUS ZenPad™ Z8 - Manage Do Not Disturb Settings

If your ZenPad Z8 isn't receiving alerts for texts and email, here's how to check 'Do not disturb' settings.

ASUS ZenPad™ Z8 - Reset All Settings

If your ZenPad Z8 crashes, resets or runs slow, or apps freeze or reset the device, view this.

ASUS ZenPad™ Z8 - Reset Network Settings

Here's how to reset settings if your ASUS ZenPad Z8 can't connect to data or send / receive messages.

ASUS ZenPad™ Z8 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Turn Screen Inversion On / Off

If the color scheme on your ASUS ZenPad Z8 is reversed, view this.

ASUS ZenPad™ Z8 - Turn Screen Rotation On / Off

If the display on your ZenPad Z8 doesn't rotate, this shows how to fix it.

ASUS ZenPad™ Z8 Simulator: Accessing Settings

Explore how to access settings on your ASUS ZenPad Z8 to change alert sounds, turn off GPS and more.

ASUS ZenPad™ Z8 Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your ASUS ZenPad Z8 by adjusting the screen timeout.

ASUS ZenPad™ Z8 Simulator: Changing the Ringtone

Learn how to change the ringtone on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Configuring Location Settings

Learn how to manage location settings on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Managing Data Usage

Discover how to manage data usage on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your ASUS ZenPad Z8 to Airplane mode.

ASUS ZenPad™ Z8 Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your ASUS ZenPad Z8's battery life for the most important functions.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

ASUS ZenPad Z8 - View Email Messages

Here's how to view email messages on your ZenPad Z8.

ASUS ZenPad Z8 - View and Reply to an Email Message

Here's how to view and reply to an email message from your ZenPad Z8.

ASUS ZenPad™ Z8 - Add a Personal Email Account

Here's how to add a personal email account to your ZenPad Z8.

ASUS ZenPad™ Z8 - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your ZenPad Z8.

ASUS ZenPad™ Z8 - Compose and Send Email Message

Here's how to write and send an email message from your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your ZenPad Z8.

ASUS ZenPad™ Z8 - Delete Email Messages

Here's how to delete email messages on your ZenPad Z8.

ASUS ZenPad™ Z8 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your ZenPad Z8.

ASUS ZenPad™ Z8 - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your ZenPad Z8.

ASUS ZenPad™ Z8 - Email Account Password and Server Settings

To update the personal email password/server settings for your ASUS ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Email Account Signature Settings

To enter or edit the personal email signature on your ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Manage Corporate Email (Exchange ActiveSync®) Settings

Here's info on updating work email settings for your ZenPad Z8.

ASUS ZenPad™ Z8 - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your ZenPad Z8.

ASUS ZenPad™ Z8 - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding a work email account on your ZenPad Z8 often fixes email issues.

ASUS ZenPad™ Z8 - Remove Gmail™ Account

Removing then re-adding a Gmail account on your ZenPad Z8 often fixes email issues.

ASUS ZenPad™ Z8 - Remove a Personal Email Account

Removing then re-adding an email account on your ZenPad Z8 often fixes email issues.

ASUS ZenPad™ Z8 - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account on your ZenPad Z8 tablet.

ASUS ZenPad™ Z8 Simulator: Forwarding an Email

Learn how to forward an email on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Replying to an Email

Discover how to reply to an email on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Setting Up Corporate Email

Learn how to access your work email on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Setting Up Personal Email

See how to access your existing email account on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Switching Between Email Accounts

See how to access different email accounts on your ASUS ZenPad Z8.

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Asus ZenPad™ Z8 Simulator: Sending an Email to a Group

Find out how to send an email to a group on your ASUS ZenPad Z8.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

ASUS ZenPad™ Z8 - Turn GPS Location On / Off

Here's how to turn GPS location for your ZenPad Z8 on or off.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Gestures & Motions

ASUS ZenPad™ Z8 - Motions and Gestures

Here's how to manage motion-activated services for your ZenPad Z8.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Backup & restore

ASUS ZenPad™ Z8 - Google™ Backup and Restore Options

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your ZenPad Z8.

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Home Screen

ASUS ZenPad™ Z8 - Access Notification Panel

Here's how to open the notification panel on your ZenPad Z8.

ASUS ZenPad™ Z8 - Add Folders to Home Screen

Here's how to add folders to a Home screen on your ZenPad Z8.

ASUS ZenPad™ Z8 - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your ZenPad Z8.

ASUS ZenPad™ Z8 - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your ZenPad Z8.

ASUS ZenPad™ Z8 - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your ZenPad Z8.

ASUS ZenPad™ Z8 - Rename Home Screen Folder

Here's how to rename a Home screen folder on your ZenPad Z8.

ASUS ZenPad™ Z8 - View Home Screen Panels

Here's how to view a Home screen panel on your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your ASUS ZenPad Z8 for quick access to them.

ASUS ZenPad™ Z8 Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your ASUS ZenPad Z8 to help organize your apps.

ASUS ZenPad™ Z8 Simulator: Adding and Deleting Home Screens

See how to add and delete Home screens on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your ASUS ZenPad Z8.

Hotspot

ASUS ZenPad™ Z8 - Change Mobile / Wi-Fi Hotspot Password

To change the Mobile Hotspot password on your ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your ZenPad Z8.

ASUS ZenPad™ Z8 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot feature for your ASUS ZenPad Z8 on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

ASUS ZenPad™ Z8 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Bookmarking a Website

Learn how to bookmark a website on your ASUS ZenPad Z8, so it's easy to find later.

ASUS ZenPad™ Z8 Simulator: Navigating to a Website

Discover how to find a website using your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your ASUS ZenPad Z8.

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

ASUS ZenPad™ Z8 - Language Selection

Here's how to change the language used on your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Changing the Language

Discover how to change the language settings on your ASUS ZenPad Z8.

Lock, Unlock, Password & Security

ASUS ZenPad™ Z8 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your ZenPad Z8.

ASUS ZenPad™ Z8 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your ZenPad Z8 when the screen is locked.

ASUS ZenPad™ Z8 - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your ZenPad Z8.

ASUS ZenPad™ Z8 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your ZenPad Z8.

ASUS ZenPad™ Z8 - Turn Off Screen Lock

To disable the screen lock setting on your ZenPad Z8, check out this info.

ASUS ZenPad™ Z8 - Unlock Screen

To unlock the screen on your ZenPad Z8, check out this info.

ASUS ZenPad™ Z8 Simulator: Setting Screen Security

A visual guide for setting screen security on your ASUS ZenPad Z8 to help protect your private information.

ASUS ZenPad™ Z8 Simulator: Unlocking the Screen

See how to unlock the screen on your ASUS ZenPad Z8.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Memory/Storage

ASUS ZenPad Z8 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your ZenPad Z8.

ASUS ZenPad™ Z8 - Check Device Storage

Here's how to check available space if your ZenPad Z8 runs slow / crashes, apps freeze or you can't save media.

ASUS ZenPad™ Z8 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your ZenPad Z8.

ASUS ZenPad™ Z8 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your ZenPad Z8 to an SD / memory card.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Mobile Hotspot

ASUS ZenPad™ Z8 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your ASUS ZenPad Z8 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

ASUS ZenPad™ Z8 - Move Music Files from Device

Here's how to transfer music files from your ZenPad Z8 to acomputer.

ASUS ZenPad™ Z8 - Move Music Files to Device

Here's how to transfer music files from a computer to your ZenPad Z8.

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Navigating & Multitasking

ASUS ZenPad™ Z8 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your ASUS ZenPad Z8.

Operating System & Software

ASUS ZenPad Z8 Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

ASUS ZenPad™ Z8 - Factory Data Reset (Powered Off)

If your ZenPad Z8 has a blank or frozen screen or calling, app, audio and syncing issues, view this.

ASUS ZenPad™ Z8 - Factory Data Reset (Powered On)

Here's how to reset your ZenPad Z8 if it has a blank or frozen screen or calling, app, audio and syncing issues.

ASUS ZenPad™ Z8 - Install Device Software Update

To check for or to install software updates on your ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - View Software Version

To view the software version your ZenPad Z8 is running, check out this info.

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

SIM Card

ASUS ZenPad™ Z8 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your ZenPad Z8.

ASUS ZenPad™ Z8 - Modify SIM PIN

Here's how to change the SIM card lock code on your ZenPad Z8.

ASUS ZenPad™ Z8 - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your ZenPad Z8 on or off.

ASUS ZenPad™ Z8 - View SIM Card Number

Here's how to view the SIM card number associated with your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your ASUS ZenPad Z8.

Asus ZenPad™ Z8 Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your ASUS ZenPad Z8 to add memory for photos, videos, music, documents and more.

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Social Networking

ASUS ZenPad™ Z8 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your ASUS ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your ASUS ZenPad Z8 to help protect your account.

ASUS ZenPad™ Z8 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your ASUS ZenPad Z8.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

ASUS ZenPad™ Z8 - Volume Controls

Here's how to adjust the volume if your ZenPad Z8 doesn't vibrate or play sounds when receiving calls / messages.

TV

ASUS ZenPad™ Z8 - View Device Screen on TV

To share the images on your ASUS ZenPad Z8 with your TV, view this info.

Text & Multimedia Messaging

ASUS ZenPad™ Z8 - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your ZenPad Z8 if you're not receiving email and app notifications.

ASUS ZenPad™ Z8 - Cut, Copy and Paste Text

Here's how to copy, cut and paste text on your ZenPad Z8.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

ASUS ZenPad™ Z8 - Capture a Screenshot

Here's how to capture a screenshot from your ZenPad Z8.

ASUS ZenPad™ Z8 - Set Up Printing

Here's how to set up and add a printer to your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your ASUS ZenPad Z8.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

ASUS ZenPad™ Z8 - Set Wallpaper

Here's how to set the wallpaper for your ZenPad Z8.

ASUS ZenPad™ Z8 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your ASUS ZenPad Z8.

Wi-Fi & Network

ASUS ZenPad™ Z8 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your ZenPad Z8 with other Wi-Fi capable devices.

ASUS ZenPad™ Z8 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your ZenPad Z8.

ASUS ZenPad™ Z8 - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your ZenPad Z8.

ASUS ZenPad™ Z8 - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your ASUS ZenPad Z8 to auto switch between Wi-Fi and mobile data, view this.

ASUS ZenPad™ Z8 - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your ZenPad Z8 doesn't display.

ASUS ZenPad™ Z8 - Network Mode Settings

View this info on Network Mode Settings if you're having issues with calls, messages or data services.

ASUS ZenPad™ Z8 - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your ASUS ZenPad Z8, view this info.

ASUS ZenPad™ Z8 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your ZenPad Z8 on or off.

ASUS ZenPad™ Z8 Simulator: Connecting to a Wi-Fi Network

Learn how to use your ASUS ZenPad Z8 to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55