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Beyond Unlimited FAQs

Beyond Unlimited gives you all the data you could ever need plus more.

General Information
  1. Beyond Unlimited gives you all the data you could ever need plus more. Enjoy HD-quality video streaming and unlimited Mobile Hotspot.

    With Beyond Unlimited each line on your account gets:

    • Unlimited 4G LTE data*
    • Unlimited Talk & Text
    • Mexico & Canada included
    • HD-quality streaming
    • Unlimited Mobile Hotspot with 15 GB/line at full 4G LTE speeds
    • Verizon Up rewards**

    Beyond Unlimited is perfect for those who:

    • Stream HD video
    • Play online games
    • Stream music
    • Use Mobile Hotspot on a regular basis
    • Have a Jetpack, netbook or notebook
    • Visit or call Canada and/or Mexico often

    *After 22 GB/line, in times of congestion your data may be slower than other traffic.

    **Only customers who participate in Verizon Selects (www.vzw.com/selectsterms) are eligible to join Verizon Up. If you're not yet in Verizon Selects, you'll be asked to join when you enroll in Up.



  2. For a single line, the price is $90. When you sign up for Auto Pay and paper-free billing, you get a $5 discount reducing your cost to $85. When you have multiple devices, the price per device varies and the $5 discount is applied to each device.

    Here is the price per phone as you add devices:

    • Single line = $90. After the $5 discount, the total is $85.
    • 2 devices = $85 each. After the $5 discount on each device, the total is $160.
    • 3 devices = $65 each. After the $5 discount on each device, the total is $180.
    • 4 devices (or more) at $55 each. Subtract $5 discount for each device with Auto Pay and paper-free billing.


  3. Current Verizon customers: You can add Beyond Unlimited in the My Verizon app or at the Change Plan page in My Verizon.

    New Verizon customers: To sign up for Beyond Unlimited, go to our Verizon Plan page.



  4. When you have 4 lines on Beyond Unlimited, you pay $55 for each line for a total monthly cost of $220. Plus, when you pay through Auto Pay* with paper-free billing you get a $5 discount on each of those lines, giving you a net $20 discount. After the discount, you're paying $200 a month which is $50 for each of the 4 lines.

    Sign up now for Auto Pay and paper-free billing.

       
    Beyond Unlimited (4 devices x $55) $220
    Auto Pay and paper-free billing discount (4 devices x $5) -$20
    Total $200 ($50 for each line)/month

    *Auto Pay (sign up online or by phone using bank acct. or debit card) and paper-free billing required to get discount. Discount applies monthly as long as paper-free billing and Auto Pay remain active. Without Auto Pay and paper-free billing, add $5/month for each phone line.



  5. For multi-line accounts:

    • 10 smartphones, basic phones or tablets
    • 20 connected devices, like a streaming camera or smartwatch


  6. With Beyond Unlimited, you get a 15 GB allowance of data at 4G LTE speeds for Mobile Hotspot each billing cycle. Once you've used the 15 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to up to 600 Kbps speeds for the rest of the billing cycle. Non-Mobile Hotspot data will continue to be unlimited at 4G LTE speeds until 22 GB, while your Mobile Hotspot is reduced to up to 600 Kbps.

    You can purchase a Data Boost on a line for 5 GB more of 4G LTE speeds for Mobile Hotspot each month. Limit 20 Data Boosts per line per bill cycle. Visit our Data Boost FAQs to learn more.



  7. Yes, with Beyond Unlimited you can purchase a 5 GB Data Boost for $35 to extend 4G LTE speeds for Mobile Hotspot. Once you've used 15 GB of Mobile Hotspot, speeds will be limited to 600 Kbps. Purchasing a Data Boost gives you 5 GB more of 4G LTE speed data for Mobile Hotspot. Limit 20 Data Boosts per line per bill cycle.

    A Data Boost will not extend your 4G LTE speeds on non-Mobile Hotspot data use once you've used 22 GB a month. Once you've used 22 GB of data on a line, in times of congestion your data may be slower than other traffic.



  8. Beyond Unlimited video quality is 720p for smartphones and 1080p for tablets.



  9. Verizon Cloud media storage isn't included with Beyond Unlimited, but you can use the Verizon Cloud app to back up and store your contacts.

    You can add up to 1 TB of Verizon Cloud media storage online in My Verizon.



  10. Yes, Beyond Unlimited includes calling and texting to Mexico and Canada and calling, texting and data use within Mexico and Canada.

    • Unlimited calls
    • Unlimited messages
    • 512 MB/day of 4G LTE speed data*

    If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

    *International data reduced to 2G speeds after 512 MB/day.



  11. The following types of devices are eligible with Beyond Unlimited:

    • Smartphone
    • Tablet
    • Basic phone
    • Streaming camera
    • Connected device
    • Jetpack
    • USB Modem
    • Netbook
    • Notebook

    Cantennas and broadband routers aren't compatible with unlimited sizes.



  12. Once your line exceeds 22 GB during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

    If you've already used 22 GB on a particular line during your current billing cycle and are on a cell site that's congested at that moment, your download may be temporarily queued behind other Verizon Wireless customers. This may result in slower download speeds relative to another Verizon Wireless customer's experience on the same cell site at that moment.

    Purchasing a Data Boost will not prevent your data from being temporarily slower in times of congestion.



  13. Beyond Unlimited is a great value, and even though it's not eligible for your employer discount or corporate plan discount, you can still take advantage of any other benefits your employer's program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive a $15 account-level discount.

    Additional discounts are available by signing up for Auto Pay* and paper-free billing. Save an additional $5 off the monthly account access fee for each phone line, and stay on the best network. You can still take advantage of any corporate or employee benefits that may be available with your corporation.

    Sign up now for Auto Pay and paper-free billing.

    *Auto Pay (sign up online or on the phone using bank acct. or debit card) and paper-free billing required to get discount. Discount applies monthly as long as paper-free billing and Auto Pay remain active. Without Auto Pay and paper-free billing, add $5/month for each phone line.



  14. Unlimited Plans: 4G LTE only. During times of congestion, your data may be temporarily slower than other traffic (only after 22 GB/line/mo on New Unlimited Plan & Beyond Unlimited). Not available for machine-to-machine services. Mobile Hotspot/tethering reduced to speeds up to 600 Kbps (only after 15 GB/month on New Unlimited Plan & Beyond Unlimited); domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day (on New Unlimited Plan, Go Unlimited & Beyond Unlimited). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Video streaming is HD (SD on phones on Go Unlimited plan). Auto Pay (checks, home banking, or debit cards only) & paper-free billing req'd. Discounts not available.

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