Beyond Unlimited FAQs

Beyond Unlimited is perfect for binge watching, sharing, browsing and then some.

General Information

  1. What is Beyond Unlimited?

    With Beyond Unlimited, each line on your account gets:

    • Unlimited 4G LTE data
    • Unlimited Talk & Text
    • Mexico & Canada included
    • HD-quality streaming
    • Unlimited Mobile Hotspot with 15 GB/line at full 4G LTE speeds
    • Verizon Up rewards

    Beyond Unlimited is perfect for those who:

    • Stream HD video
    • Play online games
    • Stream music
    • Use Mobile Hotspot on a regular basis
    • Have a Jetpack®, netbook or notebook
    • Visit or call Canada and/or Mexico often
  2. How much will Beyond Unlimited cost me?

    Beyond Unlimited pricing is based on how many phones you have on your account. The price also depends on whether you sign up for Auto Pay and paper-free billing, which gives a $5 discount for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Beyond Unlimited Monthly Fees:

    Phones

    Monthly Plan Cost

    Monthly Plan Cost with Auto Pay

    and Paper-Free Billing

    1 $90 $85
    2 $170 ($85 each) $160
    3 $195 ($65 each) $180
    4 or more $55 each $5 off each

     

    $140 ($70 each)
  3. How do I get Beyond Unlimited?

    If you already have Verizon: You can add Beyond Unlimited in the My Verizon app or at the Change Plan page in My Verizon.

    If you're new to Verizon: To sign up for Beyond Unlimited, go to our Verizon Plan page.

  4. How do I get Beyond Unlimited for $50 per phone?

    When you have 4 phones on Beyond Unlimited, you pay $55 for each phone for a total monthly cost of $220. Plus, when you pay through Auto Pay (using a debit card or bank acccount) with paper-free billing you get a $5 discount on each of those phones, giving you a net $20 discount. After the discount, you're paying $200 a month which is $50 for each of the 4 phones.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.

       
    Beyond Unlimited (4 phones x $55) $220
    Auto Pay and paper-free billing discount (4 phones x $5) -$20
    Total $200 ($50 for each phone)/month
  5. How many devices can I have on my account if I have Beyond Unlimited?

    Your account can have up to:

    • 10 smartphones, basic phones or tablets
    • 20 connected devices (e.g., Palm, smartwatch, streaming camera, etc.)

    Note: If you sign up for Beyond Unlimited after 6/18/18, your data devices and connected devices will need to have their own compatible data-only plan.

  6. Can I mix and match unlimited plans with Beyond Unlimited?

    Yes, you can have different unlimited plans for every phone on your account, as long as all your phones are on one of the following unlimited plans:

    • Above Unlimited
    • Beyond Unlimited
    • Go Unlimited

    Pick the one that's right for each user. For example, you could have 2 phones on Above Unlimited, 1 phone on Beyond Unlimited and 1 phone on Go Unlimited.

    Your data devices and connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) will also need to have their own compatible data-only plan.

    Learn about mix and match unlimited pricing

    Note: When you first switch your plan to a mix and match option in My Verizon, you'll be asked to select the unlimited plan for each line on your account.

  7. What happens once I've used the 15 GB limit for Mobile Hotspot? Can I buy a Data Boost with Beyond Unlimited?

    With Beyond Unlimited, you get a 15 GB allowance of data at 4G LTE speeds for Mobile Hotspot each bill cycle. Once you've used the 15 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to up to 600 Kbps speeds for the rest of the bill cycle. Non-Mobile Hotspot data will continue to be unlimited at 4G LTE speeds until 22 GB, while your Mobile Hotspot is reduced to up to 600 Kbps.

    You can purchase a Data Boost on a line to get 5 GB more of 4G LTE speeds for Mobile Hotspot to use until the end of your bill cycle. Limit 20 Data Boosts per line per bill cycle. Visit our Data Boost FAQs to learn more.

    Note: A Data Boost will not extend your 4G LTE speeds on non-Mobile Hotspot data use once you've used 22 GB a month. Once you've used 22 GB of data on a line, in times of congestion your data may be slower than other traffic.

  8. What video quality will I get with Beyond Unlimited?

    Beyond Unlimited video quality is 720p for smartphones and 1080p for tablets.*

    *If you sign up for Beyond Unlimited after 6/18/18, your data devices and connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) will need to have their own compatible data-only plan.

  9. What are my Verizon Cloud media storage options on Beyond Unlimited?

    Verizon Cloud media storage isn't included with Beyond Unlimited, but you can use the Verizon Cloud app to back up and store your contacts.

    You can add up to 1 TB of Verizon Cloud media storage online in My Verizon for a monthly fee.

    With Above Unlimited, 500 GB of Verizon Cloud storage is included.

  10. I travel to Mexico and Canada a lot. Can I use my phone like I do at home on Beyond Unlimited?

    Yes, Beyond Unlimited includes calling and texting to Mexico and Canada and calling, texting and data use within Mexico and Canada.

    • Unlimited calls
    • Unlimited messages
    • 0.5 GB/day of 4G LTE speed data

    If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

  11. Which types of devices are eligible for Beyond Unlimited?

    Smartphones and basic phones are eligible for Beyond Unlimited.

    If you sign up for Unlimited after 6/18/18, the connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) on your account need to have their own compatible data-only plan. When you add devices, you'll be asked to choose the data plan for each device.

  12. What happens after I use 22 GB of data?

    Once your line exceeds 22 GB during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

    If you've already used 22 GB on a particular line during your current bill cycle and are on a cell site that's congested at that moment, your download may be temporarily queued behind other Verizon customers. This may result in slower download speeds relative to another Verizon customer's experience on the same cell site at that moment.

    Purchasing a Data Boost will not prevent your data from being temporarily slower in times of congestion.

  13. Can I get an employee, military or business discount with Beyond Unlimited?

    Beyond Unlimited isn't eligible for your employer discount or corporate plan discount, but you can still take advantage of any other benefits your employer's program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive the following account-level discount for Beyond Unlimited:

    • 1 phone – $15 discount
    • 2 phones – $35 discount
    • 3+ phones – $40 discount

    Note: If you signed up for Beyond Unlimited before 6/18/18, you have a $15 account-level discount, no matter how many lines you have. You can mix and match unlimited plans on your account to get the new discount listed above.

    Learn how to register for your military discount. Visit our Military and Veterans FAQs for more information.

    Additional discounts are available by signing up for Auto Pay (using a debit card or bank account) and paper-free billing. Save an additional $5 off the monthly account access fee for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.

  14. Beyond Unlimited: 4G LTE only. During times of congestion, your data may be temporarily slower than other traffic after 22 GB/line per month. Not available for machine-to-machine services. Mobile Hotspot/tethering reduced to speeds up to 600 Kbps after 15 GB/month; domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 0.5 GB/day. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Video streaming is HD. Auto Pay (checks, home banking, or debit cards only) & paper-free billing req'd. Discounts not available.

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