Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting to Know Your PRIV by BlackBerry
[PDF]
Get to know your new PRIV by BlackBerry with this quick reference guide.

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Using the BlackBerry Hub on Your PRIV by BlackBerry
[Video]
Find out how BlackBerry Priority Hub prioritizes your messages and how to tell your BlackBerry your priorities. This videos shows you how to be in control of your PRIV by BlackBerry.
Length: 7:37
BlackBerry® Hub for Android™
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Turning the Phone On and Off
[Interactive Simulation]
Find out how to power on and shut down your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Using the BlackBerry Keyboard
[Interactive Simulation]
Learn how to use the Blackberry keyboard on your PRIV by BlackBerry.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Overview - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to help lengthen the battery life of your PRIV by BlackBerry.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Pairing Guide
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your PRIV by BlackBerry with your Bluetooth device.
PRIV™ by BlackBerry® Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos wirelessly using Bluetooth on your PRIV by BlackBerry.

Calendar

Using the Calendar on Your PRIV by BlackBerry
[Video]
Learn how to create calendar appointments and change settings to customize your calendar on your PRIV by BlackBerry.
Length: 5:30

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Activate Wi-Fi Calling - Android® 
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Speed Dial - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Speakerphone - PRIV™ by BlackBerry®
[Device-Specific Instructions]
DTMF - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Redial - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Call a Number - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your PRIV by BlackBerry to call a new number.
PRIV™ by BlackBerry® Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Using Hands-Free Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your PRIV by BlackBerry.

Camera, Photos & Videos

View Media via External Display - PRIV™ by BlackBerry®
[Device-Specific Instructions]
To view your smartphone's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
HDMI Format - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Camera Overview for Your PRIV by BlackBerry
[Video]
Learn how to quickly open, change settings and get that perfect picture on your PRIV by BlackBerry in this video.
Length: 3:53
Camera Settings Support
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Discover how to access the camera from the lock screen using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Changing the File Size of Pictures
[Interactive Simulation]
See how to adjust the picture settings for easy sharing in emails, social network posts and more on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
See how to take a picture while recording a video on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your PRIV by BlackBerry.
Tap & Pay - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit a Contact - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Add a Contact - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Delete a Contact - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
See how to add a picture to a contact on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your PRIV by BlackBerry without looking at it.
PRIV™ by BlackBerry® Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your PRIV by BlackBerry.
View Contact Sync Source - PRIV™ by BlackBerry®
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Data Roaming - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Manage Data Usage - PRIV™ by BlackBerry®
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.

Date & Time

Date and Time Settings - PRIV™ by BlackBerry®
[Device-Specific Instructions]
If your PRIV shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
View MAC Address - PRIV™ by BlackBerry®
[Device-Specific Instructions]
View Phone Info - PRIV™ by BlackBerry®
[Device-Specific Instructions]
View Phone Number - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Device Settings

USB Debugging Mode - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Set Up Printing - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Turn Data On / Off - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Vibrate Mode - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Airplane Mode - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Language Selection - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your PRIV by BlackBerry to change alert sounds, turn off GPS and more.
PRIV™ by BlackBerry® Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your PRIV by BlackBerry by adjusting the screen timeout.
PRIV™ by BlackBerry® Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Setting the Phone to Silent
[Interactive Simulation]
Explore ways to mute your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your PRIV by BlackBerry to Airplane mode.
Turn Screen Inversion On / Off - PRIV™ by BlackBerry®
[Device-Specific Instructions]
If the color scheme on your Blackberry PRIV is reversed, view this.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange ActiveSync®) Server Settings - PRIV™ by BlackBerry®
[Device-Specific Instructions]
If you need to update the work email password/server settings for your PRIV by BlackBerry, view this info.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Compose and Send a Message - BlackBerry Hub - Android Smartphone
[Device-Specific Instructions]
To change the method used to lock or unlock your Galaxy Note 10.1, view this info.
Email Account Notification Settings - BlackBerry® Hub - Android™ Smartphone
[Device-Specific Instructions]
To modify data usage options for the personal email account on your BlackBerry Hub, view this info.
Email Account Sync Frequency Settings - BlackBerry® Hub - Android™ Smartphone
[Device-Specific Instructions]
To adjust the personal email sync frequency settings on your BlackBerry Hub, view this info.
Gmail™ Sync - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Message - BlackBerry Hub - Android Smartphone
[Device-Specific Instructions]
Here's info on common work email settings (e.g., account name, etc.) for your LG Ally VS740.
Email Account Data Usage Settings - BlackBerry® Hub - Android™ Smartphone
[Device-Specific Instructions]
To modify data usage options for the personal email account on your BlackBerry Hub - Android Smartphone, view this info.
Email Account Signature Settings - BlackBerry® Hub - Android™ Smartphone
[Device-Specific Instructions]
To enter or edit the personal email signature on your BlackBerry Hub - Android, view this info.
PRIV™ by BlackBerry® Simulator: Attaching a File to an Email
[Interactive Simulation]
Find out how to attach a file, like a document or photo, to an email with your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Forwarding an Email
[Interactive Simulation]
See how to forward an email on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your PRIV by BlackBerry.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Messages - BlackBerry® Hub - Android® Smartphone
[Device-Specific Instructions]
To view your tablet's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to configure location settings on your PRIV by BlackBerry.

Home Screen

PRIV™ by BlackBerry® Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
Find out how to place widgets and apps on the Home screen of your PRIV by BlackBerry for quick access to them.
PRIV™ by BlackBerry® Simulator: Adding BlackBerry Shortcuts to the Home Screen
[Interactive Simulation]
Learn how to add shortcuts to the Home screen on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
See how to add folders to the Home screen on your PRIV by BlackBerry to help organize your apps.
PRIV™ by BlackBerry® Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Changing the Swipe Shortcuts
[Interactive Simulation]
Learn how to change the swipe shortcuts on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your PRIV by BlackBerry.
Set Wallpaper - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
PRIV™ by BlackBerry® Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your PRIV by BlackBerry as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Web Browser - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your PRIV by BlackBerry, so it's easy to find later.
PRIV™ by BlackBerry® Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Searching the Web by Voice
[Interactive Simulation]
Find out how to search the web using your voice with your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your PRIV by BlackBerry.

Keyboard

Using the Keyboard on Your PRIV by BlackBerry
[Video]
Learn tips and tricks for using the keyboard on your PRIV by BlackBerry.
Length: 6:09
Turn Voice Input On / Off - BlackBerry® - Android® OS
[Device-Specific Instructions]
You can use voice input on your BlackBerry device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
PRIV™ by BlackBerry® Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your PRIV by BlackBerry.

Lock, Unlock, Password & Security

DTEK by BlackBerry - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Change Device Password - PRIV™ by BlackBerry®
[Device-Specific Instructions]
To change the method used to lock or unlock your PRIV by BlackBerry, view this info.
Unlock the Device - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Using DTEK on your PRIV by BlackBerry
[Video]
Learn how to protect your privacy and enhance security on your phone using DTEK on your PRIV by BlackBerry.
Length: 4:37
Set Up Screen Lock - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your PRIV by BlackBerry to help protect your private information.
PRIV™ by BlackBerry® Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Using DTEK for Monitoring Security
[Interactive Simulation]
Discover how to use PRIV by BlackBerry to monitor the security of your PRIV by BlackBerry.
Smart Lock - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card - PRIV™ by BlackBerry®
[Device-Specific Instructions]
View this info on memory card formatting options for your PRIV.
Insert SD Card - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Remove SD Card - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Check Memory - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Learn how to put in and take out a microSD card from your PRIV by BlackBerry to add memory for photos, videos, music, documents and more.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.

Navigating & Multitasking

Navigating Your PRIV by BlackBerry
[Video]
This videos walks you through each setup screen and shows you helpful tutorials on your PRIV by BlackBerry.
Length: 6:32
PRIV™ by BlackBerry® Simulator: Managing Data Usage
[Interactive Simulation]
An interactive guide on how to manage your data usage on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Multitasking Between Apps
[Interactive Simulation]
Find out how to easily switch between and close apps that are running on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your PRIV by BlackBerry.

Near Field Communication (NFC)

Turn NFC On / Off - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
Learn how to use NFC and Android Beam on your PRIV by BlackBerry to transmit information wirelessly to other compatible devices.

Operating System & Software

Factory Data Reset (Powered Off) - PRIV™ by BlackBerry®
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
Factory Data Reset (Powered On) - PRIV™ by BlackBerry®
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - PRIV™ by BlackBerry®
[Device-Specific Instructions]
To view the software version your PRIV by BlackBerry is running, check out this info.
Soft Reset - PRIV™ by BlackBerry®
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Remove SIM Card - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Modify SIM PIN - PRIV™ by BlackBerry®
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Inserting and Removing the Nano SIM Card
[Interactive Simulation]
Discover how to put in and take out a Nano SIM card from your PRIV by BlackBerry.
Unblock SIM PIN - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Social Networking

PRIV™ by BlackBerry® Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your PRIV by BlackBerry to help protect your account.
PRIV™ by BlackBerry® Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your PRIV by BlackBerry.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Save a Ringtone - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Volume Controls - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Status Indicators/Lights

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
PRIV™ by BlackBerry® Simulator: Attaching a File to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Forwarding a Text Message
[Interactive Simulation]
Find out how to forward a text message using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Learn how to send a text message to a group of your contacts from your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Sending an Audio Message
[Interactive Simulation]
An interactive how-to guide for sending a recorded message using your PRIV by BlackBerry.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
PRIV™ by BlackBerry® Simulator: Finding Additional Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your PRIV by BlackBerry.

TV

DLNA Settings - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Wireless Display - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - PRIV™ by BlackBerry®
[Device-Specific Instructions]

Wallpapers/Theme

PRIV™ by BlackBerry® Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your PRIV by BlackBerry.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
PRIV™ by BlackBerry® Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
See how to use your PRIV by BlackBerry to connect to a Wi-Fi network, so you can access the Internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
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