Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Moto G Play
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
Moto G™ by Motorola
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Moto E™ Prepaid
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
DROID X by MOTOROLA
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Dell™ Vostro™ V13 Laptop
Yealink One TalkSM IP DECT Phone Bundle
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
LG Optimus Zone™ 2 Prepaid
LG VX5500
Nokia Lumia 2520
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Perception™
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
DROID X2 by MOTOROLA
Samsung Gear S2 classic
HTC One® max
Samsung Galaxy™ Stratosphere™
Motorola W385
Transpyre™ Prepaid
Lancet™
LG Optimus Exceed™ 2
Samsung Galaxy Tab® S
Enact™ by LG
Pantech Breakout™
DROID RAZR MAXX by MOTOROLA
DROID BIONIC by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
Spectrum™ 2 by LG
HTC One® remix
HTC Desire® 612
Galaxy Nexus by Samsung
LG ZONE® 4
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Watch Urbane™ 2nd Edition LTE
Lexus Connected Car
LG VX8350
DROID INCREDIBLE by HTC
Samsung Illusion™
Samsung Fascinate™
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Delphi Connect
Samsung Galaxy Tab® (7.7)
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
LG Chocolate® Touch
Pantech Caper™ Prepaid
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
LG Voyager™
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Samsung Galaxy Legend™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
Motorola XOOM™
LG Dare™
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Motorola MOTO™ VU204
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
LG VX3300
DROID XYBOARD 10.1 by MOTOROLA
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Gateway® LT2016u Netbook
Motorola V325
Luge™ by Motorola Prepaid
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Samsung Zeal™
Motorola W315
Samsung SCH-u540
Samsung SCH-u550
Verizon XU870 Global ExpressCard®
Samsung SCH-a630
HTC Touch Pro™
Samsung ATIV SE™
Verizon Wireless PN-300
Pantech Marauder™
LG Ally™
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG Optimus Exceed™
BlackBerry® Tour™ 9630 smartphone
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
Apple® iPad® (6th Generation) 9.7-inch
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Windows Phone 8X by HTC
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
BlackBerry® Curve™ 9310 smartphone
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
Samsung Rogue™
Samsung Renown™
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
DROID PRO by MOTOROLA

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Using My Verizon to Activate a Phone or Bring your own device
[General Information]
Learn how to use My Verizon to activate a new phone or bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Perform Over-The-Air (OTA) Activation
[Device-Specific Instructions]
Here's hot to perform initial activation/setup on your 3G or 4G smartphone or basic phone.
Perform a Register Now
[Device-Specific Instructions]
This may help if your browser icon is missing or you're unable to send/receive email or BlackBerry PIN messages. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove SD Card - BlackBerry® Bold™ 9930
[Device-Specific Instructions]
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Switch Devices (Blackberry® to Blackberry®) - Blackberry® Desktop Manager (Windows®)
[Device-Specific Instructions]
Here's how to move content from one BlackBerry device to another via BlackBerry Desktop Manager.
Transfer Files - Blackberry Media Manager
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
BlackBerry® Bold™ 9930 Simulator: Accessing Connections Options
[Interactive Simulation]
A step-by-step guide for accessing the connections options of your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Close an Application
[Interactive Simulation]
A visual instruction guide for closing applications on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Turn Your Device On and Off
[Interactive Simulation]
Explore how to power your BlackBerry Bold 9930 Smartphone on and off.
Search Blackberry® Knowledge Base
[Device-Specific Instructions]

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Remove Battery - BlackBerry® Bold™ 9930
[Device-Specific Instructions]
Soft Reset - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Extend Battery Life - Blackberry®
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
BlackBerry® Bold™ 9930 Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your BlackBerry Bold 9930 with your Bluetooth headset.
BlackBerry® Bold™ 9930 Simulator: Turn Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your BlackBerry Bold 9930.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calls made from inside and outside the US.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call Waiting - Smartphone
[Device-Specific Instructions]
Place Phone Calls - Blackberry®
[Device-Specific Instructions]
Access Call Waiting - BlackBerry®
[Device-Specific Instructions]
BlackBerry® Bold™ 9930 Simulator: Dialing Internationally
[Interactive Simulation]
Learn how to make international calls on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your BlackBerry Bold 9930 to call a new number.
BlackBerry® Bold™ 9930 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Use Voice Dialing
[Interactive Simulation]
A visual guide for using voice dialing on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: View Missed Calls and Add as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your BlackBerry Bold 9930 Smartphone.
Call a Number - BlackBerry® (7.x and under)
[Device-Specific Instructions]
Place a Conference Call - BlackBerry®
[Device-Specific Instructions]

Camera, Photos & Videos

BlackBerry® Bold™ 9930 Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
An interactive guide for adjusting your BlackBerry Bold 9930's video for MMS messages.
BlackBerry® Bold™ 9930 Simulator: Changing the Scene Mode
[Interactive Simulation]
Discover how to change the scene mode while taking a picture with your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Turning Flash On
[Interactive Simulation]
Explore how to turn your camera's flash on while using your BlackBerry Bold 9930.
Camera Settings Support
[Device-Specific Instructions]

Computer/PC Connectivity

Connect Your Device Directly to the PC
[Device-Specific Instructions]
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
Change the Modem COM Port
[Device-Specific Instructions]
BlackBerry® Bold™ 9930 Simulator: Configure BlackBerry Desktop Software Connection
[Interactive Simulation]
Learn how to configure the connection on your BlackBerry Desktop software.
BlackBerry® Bold™ 9930 Simulator: Install and Set Up BlackBerry Desktop Software
[Interactive Simulation]
A visual walkthrough for installing and setting up your BlackBerry Desktop software.
BlackBerry® Bold™ 9930 Simulator: Synchronize BlackBerry Desktop Software
[Interactive Simulation]
Discover how to synchronize your BlackBerry Desktop Software with your BlackBerry 9930.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
How to Transfer Contacts on BlackBerry Devices without Backup Assistant
[How to Use Guide]
How to transfer contacts on BlackBerry® devices without Backup Assistant.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
BlackBerry® Bold™ 9930 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Adding a Contact to a Group
[Interactive Simulation]
Discover how to add a contact to a group on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your BlackBerry Bold 9930 contact list.
BlackBerry® Bold™ 9930 Simulator: Adding a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Sharing Contact Information
[Interactive Simulation]
A visual walkthrough for sharing contact information on your BlackBerry Bold 9930 Smartphone.
Create Groups in Address Book - BlackBerry®
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Determining Data Usage - VZAccess® Manager (Windows®)
[Device-Specific Instructions]
Here's how to check data usage using VZAccess Manager on Windows.
Data Roaming - BlackBerry® (7.x and Lower)
[Device-Specific Instructions]

Date & Time

Date and Time Settings - BlackBerry®
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Water Damage - BlackBerry®
[Device-Specific Instructions]

Device Search

BlackBerry® Bold™ 9930 Simulator: Searching the Device
[Interactive Simulation]
Explore how to search your BlackBerry Bold 9930 Smartphone.

Device Settings

Delete Service Books - BlackBerry®
[Device-Specific Instructions]
Auto On / Off - Blackberry®
[Device-Specific Instructions]
BlackBerry® Bold™ 9930 Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Setting the Screen Timeout
[Interactive Simulation]
A visual guide to saving energy on your BlackBerry Bold 9930 Smartphone by adjusting your Screen Timeout.
BlackBerry® Bold™ 9930 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your BlackBerry Bold 9930 to silent.
BlackBerry® Bold™ 9930 Simulator: Turn Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your BlackBerry Bold 9930 to airplane mode.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail Account
[Device-Specific Instructions]
Configure Email Services - BlackBerry® Internet Service
[Device-Specific Instructions]
This provides instructions for setting up a BlackBerry (BB) account using the BlackBerry Internet Service (BIS) website. Also may help with common email issues (unable to add account/connect to email server). If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Add an Existing Email Account (via Device) - BlackBerry® Internet Service (BIS)
[Device-Specific Instructions]
This helps with login or not receiving email issues on your BlackBerry (BB). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Delete an Existing Email Account - BlackBerry® Internet Service
[Device-Specific Instructions]
This helps with login or not receiving email issues on your BlackBerry® (BB). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
BlackBerry® Bold™ 9930 Simulator: Accessing the Universal Inbox
[Interactive Simulation]
A visual walkthrough of accessing the universal inbox features of your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Composing an Email
[Interactive Simulation]
A step-by-step visual guide for composing an email using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to include an email attachment on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Sending an Email to a Group
[Interactive Simulation]
An interactive guide for sending an email to a group using your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Set Up a BlackBerry Internet Service Email Account
[Interactive Simulation]
Discover how to set up a BlackBerry Internet Service email account on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Setting an Email Alert
[Interactive Simulation]
Explore how to set up an email alert using your BlackBerry Bold 9930.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Email Messages - BlackBerry®
[Device-Specific Instructions]
Delete an Existing Email Account (via Device) - BlackBerry® Internet Service (BIS)
[Device-Specific Instructions]
This helps with login or not receiving email issues on your BlackBerry® (BB). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Email and Web for Smartphone Download & Set Up Instructions
[PDF]
Instructions for setting up email on your Smartphone.
Enable Email Reconciliation - Blackberry®
[Device-Specific Instructions]
Read an Email Message - Blackberry®
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Attachments - BlackBerry®
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
BlackBerry® Bold™ 9930 Simulator: Changing Options
[Interactive Simulation]
Learn how to change Mobile Hotspot options on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Enabling for the First Time
[Interactive Simulation]
A visual guide on how to enable Mobile Hotspot for the first time on on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Turning On
[Interactive Simulation]
An interactive guide on how to turn on Mobile Hotspot on your BlackBerry Bold 9930.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Send Service Books - Blackberry Internet Service (BIS)
[Device-Specific Instructions]
This often fixes issues with receiving email and other data connection issues on your BlackBerry (BB). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Browser Bookmark - BlackBerry®
[Device-Specific Instructions]
Change Browser View - BlackBerry®
[Device-Specific Instructions]
Clear Temporary Internet Files - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
BlackBerry® Bold™ 9930 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Opening a Link in a New Window
[Interactive Simulation]
Explore how to open a link in a new window on your BlackBerry Bold 9930's Web browser.
BlackBerry® Bold™ 9930 Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your BlackBerry Bold 9930's Web browser.
BlackBerry® Bold™ 9930 Simulator: Searching the Web by Keypad
[Interactive Simulation]
Explore the most common ways to search the Web while on a BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your BlackBerry Bold 9930 to search the Web with your voice.
Delete a Browser Bookmark - BlackBerry
[Device-Specific Instructions]
Edit a Browser Bookmark - BlackBerry
[Device-Specific Instructions]
Launch a Browser Bookmark - BlackBerry®
[Device-Specific Instructions]
Refreshing the Browser Session
[Device-Specific Instructions]
Turn JavaScript On / Off - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your BlackBerry Bold 9930, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Browser History - Blackberry
[Device-Specific Instructions]

Keyboard

Use the Keyboard - BlackBerry®
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.

Lock, Unlock, Password & Security

Unlock Screen - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
To unlock the screen on your BlackBerry Bold™ 9930 , check out this info.
BlackBerry® Bold™ 9930 Simulator: Locking and Unlocking Your Device
[Interactive Simulation]
Learn how to set the lock and unlock security features of your BlackBerry Bold 9930 Smartphone.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Remove SD Card - BlackBerry® Bold™ 9930
[Device-Specific Instructions]

Navigating & Multitasking

BlackBerry® Bold™ 9930 Simulator: Access the Messages Panel
[Interactive Simulation]
Discover how to access the Messages panel of your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Accessing Home Screen Apps
[Interactive Simulation]
An interactive guide for accessing Home screen apps on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Accessing Open Applications
[Interactive Simulation]
A step-by-step guide for accessing open applications on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Navigating Between Panes
[Interactive Simulation]
A visual guide for navigating between panes while using your BlackBerry Bold 9930 Smartphone.

Near Field Communication (NFC)

BlackBerry® Bold™ 9930 Simulator: Changing Options
[Interactive Simulation]
Explore how to turn on Near Field Communication on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Turning On
[Interactive Simulation]
Explore how to turn on Near Field Communication on your BlackBerry Bold 9930.

Operating System & Software

Wipe Handheld Option (Hard Reset) - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), General (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset, you...
Software Update: BlackBerry Bold 9930 smartphone
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your BlackBerry Bold 9930 smartphone.
Install BlackBerry® Handheld Software (System Update) - Over-The-Air Software Load (OTaSL)
[Device-Specific Instructions]
This helps you wirelessly update the software on your BlackBerry® (BB). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
BlackBerry Operating System (OS) FAQs
[FAQs]
Learn more about the BlackBerry Operating System, including upgrade information, features, benefits and support resources.
How to Clean Reload the BlackBerry® 10 OS
[Device-Specific Instructions]
View Software Version - Field Force Manager
[Device-Specific Instructions]

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove SIM Card - BlackBerry® Bold™ 9930
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
BlackBerry® Bold™ 9930 Simulator: Inserting a SIM Card
[Interactive Simulation]
A visual guide for inserting a SIM card into your BlackBerry Bold 9930 Smartphone.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - BlackBerry® Bold™ 9930 Smartphone
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Set Ringtones - BlackBerry® Bold™ 9930
[Device-Specific Instructions]

Status Indicators/Lights

Network Coverage Indicators - Blackberry®
[Device-Specific Instructions]
Here's what the signal indicator means on your 3G BlackBerry.

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Add Contact - BlackBerry Messenger
[Device-Specific Instructions]
BlackBerry® Bold™ 9930 Simulator: Compose a Message
[Interactive Simulation]
A visual guide for composing a message in BlackBerry Messenger on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Find Your PIN
[Interactive Simulation]
An interactive guide for finding your BlackBerry Messenger PIN on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Reply to a Message
[Interactive Simulation]
Discover how use your BlackBerry Bold 9930 to reply to a message in BlackBerry Messenger.
BlackBerry® Bold™ 9930 Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Sending a Text Message
[Interactive Simulation]
An interactive guide for sending a text message on your BlackBerry Bold 9930.
BlackBerry® Bold™ 9930 Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your BlackBerry Bold 9930 Smartphone.
BlackBerry® Bold™ 9930 Simulator: Texting Internationally
[Interactive Simulation]
An interactive guide for sending international text messages on your BlackBerry Bold 9930 Smartphone.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
BlackBerry® Bold™ 9930 Simulator: Adding and Deleting Icons on the Favorites Panel
[Interactive Simulation]
Learn how to add and delete icons on the Favorites panel of your BlackBerry Bold 9930 Smartphone.

Wallpapers/Theme

BlackBerry® Bold™ 9930 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change your BlackBerry Bold 9930's wallpaper or background.
BlackBerry® Bold™ 9930 Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your BlackBerry Bold 9930's wallpaper.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
BlackBerry® Bold™ 9930 Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
A visual guide for using your BlackBerry Bold 9930 to connect to a Wi-Fi network.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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