Brigadier™ by Kyocera - Support Overview

Find device-specific support and online tools for your Brigadier by Kyocera.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate / Set Up Device - Brigadier™ by Kyocera

Here's how to quickly set up your Brigadier.

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and much more.

Activate Your New or Certified Pre-owned Verizon Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Bring Your Own Device (BYOD) - Switch to Verizon

Activate a device you own on an existing or new line on your Verizon account. Switch to Verizon from another carrier and learn how to port your number & BYOD.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Swap Phone Numbers between Devices on Your Account

Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Device Returns, Exchanges, Trade-ins – How to Prep & Ship

Get steps to prepare your device for return, exchange, trade in, warranty return or annual upgrade. Find instructions for packing and shipping your device to Verizon.

Video: How to Activate Your Device
(length: 3:07)

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07

Video: How to Swap Phones on Your Account
(length: 1:54)

Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

View Verizon Wireless Coverage - International

Here's how to check for service availability around the world.

Back Up & Transfer Content

Access Content Transfer App - Android™ Smartphone

Here's how to access the Content Transfer app on your Android smartphone.

Content Transfer App - Transfer Content - Android™ Smartphone

Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Move Files from Internal Storage to SD / Memory Card - Brigadier™ by Kyocera

Here's how to move files from internal storage on your Brigadier to an SD / Memory card.

Move Music Files from Device - Brigadier™ by Kyocera

Here's how to transfer music files from your Kyocera Brigadier to a computer.

Move Music Files to Device - Brigadier™ by Kyocera

Here's how to transfer music files from a computer to your Brigadier.

Move Pictures / Videos from Device - Brigadier™ by Kyocera

Here's how to transfer picture or video files from your Brigadier by Kyocera to a computer.

Move Pictures / Videos to Device - Brigadier™ by Kyocera

To transfer/move/upload picture or video files between your device and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Supported File Types for Transfer Via Bluetooth® - Blackberry®

Here's info on supported file types for Bluetooth transfers on a Blackberry device.

Transfer Content - Apple® iPhone® to Android™

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Data via Android Beam - Brigadier™ by Kyocera

To wirelessly transfer data from your Brigadier to another NFC-capable device, view this info.

Turn Android Beam On / Off - Brigadier™ by Kyocera

Here's how to enable Android Beam and transfer files from your Brigadier by Kyocera to other NFC-capable devices.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Brigadier™ by Kyocera Simulator: Turning the Phone On and Off

Learn how to power on and shut down your Brigadier by Kyocera.

Capture a Screenshot - Brigadier™ by Kyocera

Here's how to capture and view a screenshot on your Brigadier.

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

View Signal Strength - Brigadier™ by Kyocera

Here's how to view signal strength on the Brigadier by Kyocera.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Brigadier™ by Kyocera Simulator: Turning On MaxiMZR

A visual guide for how to use MaxiMZR to help conserve energy on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Using Eco Mode

Learn how to use Eco mode to help conserve energy on your Brigadier by Kyocera.

Eco Mode - Brigadier™ by Kyocera

Here's how to use Eco mode to save battery life while using your Brigadier by Kyocera.

Extend Battery Life - Brigadier™ by Kyocera

Here's how to improve the battery life of your Brigadier.

MaxiMZR - Brigadier™ by Kyocera

Here's how to enable MaxiMZR which disables background data on some apps on your Brigadier.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Power Saver Settings - Brigadier™ by Kyocera

Here's how to manage 'Battery / Power saver' settings on your Brigadier to improve battery performance.

Soft Reset (Frozen / Unresponsive Screen) - Brigadier™ by Kyocera

View this info if your Brigadier is unresponsive, frozen or won't power on or off.

Soft Reset - Brigadier™ by Kyocera

Here's how to restart your Brigadier by Kyocera if it crashes and resets, freezes or runs slow.

Turn Automatic App Restore On / Off - Brigadier™ by Kyocera

Here's info on backing up and restoring app data on your Brigadier by Kyocera.

Turn Power Saver On / Off - Brigadier™ by Kyocera

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Brigadier.

View Battery Info - Brigadier™ by Kyocera

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Brigadier.

View Battery Status - Brigadier™ by Kyocera

Here's how to view charging status, remaining battery and what uses the most battery on your Brigadier by Kyocera.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth FAQs

Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Brigadier™ by Kyocera Simulator: Pairing with a Bluetooth® Device

Discover how to pair your Brigadier by Kyocera with your Bluetooth device.

Brigadier™ by Kyocera Simulator: Sending Photos Using Bluetooth®

A visual guide for how to send photos to another Bluetooth device, like a tablet or printer, with your Brigadier by Kyocera.

Connect your Vehicle to Bluetooth®

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows®

Here's how to create a paired Bluetooth connection with a Windows computer.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Send Contact via Bluetooth® - Brigadier™ by Kyocera

Here's how to send a contact on your Brigadier via Bluetooth.

Turn Bluetooth On / Off - Brigadier by Kyocera

Here's how to turn Bluetooth for your Brigadier on or off and make it visible to other devices for pairing.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Add a Speed Dial - Brigadier™ by Kyocera

Here's how to add a speed dial to your Brigadier by Kyocera.

Block / Unblock Numbers - Brigadier™ by Kyocera

Here's how to send unwanted calls directly to voicemail for your Brigadier.

Brigadier™ by Kyocera Simulator: Calling by Voice

Discover how to use your voice to place a call with your Brigadier by Kyocera smartphone.

Brigadier™ by Kyocera Simulator: Changing the Ringtone

Learn how to change the ringtone on your Brigadier by Kyocera smartphone.

Brigadier™ by Kyocera Simulator: Ignoring a Call and Replying with a Text Message

A visual guide for ignoring a call and replying to the caller with a text message on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Placing a Call to a Contact

An interactive guide on how to place a call to a contact using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Placing a Call to a New Number

Learn how to use your Brigadier by Kyocera to call a new number.

Brigadier™ by Kyocera Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Setting to Silent

A visual guide for muting the ringer on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Teaching Kids How to Dial 911

An online tool to help you teach kids to call 911 using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Turning Airplane Mode On and Off

Discover how to set your Brigadier by Kyocera to Airplane mode.

Brigadier™ by Kyocera Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add the number as a contact on your Brigadier by Kyocera smartphone.

Call a Number - Brigadier™ by Kyocera

Here's how to place a call from your Brigadier by Kyocera.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Manage DTMF Tones - Brigadier™ by Kyocera

If you're calling into an automated system (e.g., Voicemail) from your Brigadier and your dialpad entries aren't recognized, view this info.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Place a Conference Call - Brigadier™ by Kyocera

Here's how to place a conference call from your Brigadier.

Redial - Brigadier™ by Kyocera

Here's how to manually redial a number called from your Brigadier by Kyocera.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Remove a Speed Dial - Brigadier™ by Kyocera

Here's how to delete a speed dial from your Brigadier.

Turn Airplane Mode On / Off - Brigadier™ by Kyocera

To turn Verizon network services on/off or if they aren't functioning on your Brigadier, view this info.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

View / Delete Call History - Brigadier™ by Kyocera

To view or clear the call history on your Brigadier, check out this info.

Voice Activated Dialing - Brigadier™ by Kyocera

Here's how to use the voice-activated dialing feature on your Brigadier by Kyocera.

What is Wi-Fi Calling? - FAQs

Make, receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Access Google™ Photos - Android™

Here's how to access your Google photos app on your device.

Brigadier™ by Kyocera Simulator: Accessing the Camera from the Lock Screen

Discover how to access your camera from the Lock screen on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Adjusting the Video Setting for Sharing

Discover how to adjust the video setting for easy sharing in emails, social network posts and more on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Changing the File Size of Pictures

Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Recording a Video

Discover how to record a video using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Sharing Videos

A visual guide to sharing a video with another person or device using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Taking a Picture

Learn how to take a picture using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Taking a Picture While Recording a Video

Learn how to take a picture while recording a video on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Turning the Flash On

A visual guide for how to take a picture with the flash on using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Zooming In and Out for Photos

Learn how to zoom in and out for taking photos on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Zooming In and Out for Videos

Learn how to zoom in and out while video recording on your Brigadier by Kyocera.

Common Camera Settings - Brigadier™ by Kyocera

Here's info on common camera settings (e.g., flash, exposure. etc.) for your Brigadier.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Move Pictures / Videos from Device - Brigadier™ by Kyocera

Here's how to transfer picture or video files from your Brigadier by Kyocera to a computer.

Move Pictures / Videos to Device - Brigadier™ by Kyocera

To transfer/move/upload picture or video files between your device and your computer/PC or removable memory/SD card, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Share Picture from Gallery - Brigadier™ by Kyocera

Here's how to share a saved video from your Brigadier.

Share Picture from Gallery - Kyocera Brigadier

Here's how to share a saved picture from your Kyocera Brigadier.

Share Video from Gallery - Brigadier™ by Kyocera

Here's how to share a saved video from your Brigadier.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Share a Picture - Brigadier™ by Kyocera

Here's how to take and share a picture from your Brigadier.

View Device Screen on TV - Brigadier™ by Kyocera

Here's how to share your screen with another display (TV, game console, etc.) using your Brigadier.

View Pictures / Videos - Brigadier™ by Kyocera

Here's how to view pictures and/or videos on your Brigadier by Kyocera.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7

Here's how to create a paired connection with your device using Windows 7.

Tethered Modem Connection - Brigadier™ by Kyocera

Here's how to use your Brigadier as a modem to connect to the internet via USB or Bluetooth.

USB Debugging Mode - Brigadier™ by Kyocera

Here's how to facilitate a connection between your Brigadier and a computer with the Android SDK.

Windows Device Manager Conflicts - Brigadier™ by Kyocera

If you can't transfer media between your Brigadier and PC, view this info.

Contacts

Add a Contact via Basic Visual Voicemail - Kyocera

Here's how to add a contact on your Kyocera phone via Basic Visual Voicemail.

Brigadier™ by Kyocera Simulator: Adding a Contact

Discover how to add a new contact to your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Adding and Deleting Contacts from Favorites

An interactive guide for how to add or delete contacts from your Favorites list on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Assigning a Picture to a Contact

A step-by-step visual guide for how to assign a picture to a contact on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's calling your Brigadier by Kyocera without looking at it.

Brigadier™ by Kyocera Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Brigadier by Kyocera.

Caller ID Image - Brigadier™ by Kyocera

Here's how to set or change the image for a saved contact on your Brigadier.

Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Contact Display Options - Kyocera Brigadier™ 4G LTE

Here's how to configure how your contacts display on your Brigadier.

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts - Android™ - Backup Assistant

Here's how to import contacts from your old device to your new Android device using Backup Assistant.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Import Contacts to Gmail (Non-Android Device)

Here's how to import contacts to Gmail from a non-Android device.

Link / Unlink Contacts - Brigadier™ by Kyocera

Here's how to link or unlink duplicate contacts in your Brigadier.

Send Contact via Bluetooth® - Brigadier™ by Kyocera

Here's how to send a contact on your Brigadier via Bluetooth.

Verizon Cloud - Android™ Smartphone - Back Up Contacts

Here's how to back up your contacts with Verizon Cloud on your Android device.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

View Contact Sync Source - Brigadier™ by Kyocera

Here's how to view where a phonebook contact on your Brigadier was imported from.

Data

Allow / Deny Data Roaming - Brigadier™ by Kyocera

Here's how to check settings if you can't connect to the internet or send/receive messages on your Brigadier.

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Email Account Data Usage Settings - Brigadier™ by Kyocera

Here's how to modify data usage options for a personal email account on your Brigadier.

Manage Data Usage - Brigadier™ by Kyocera

Here's how to change the data usage cycle and set data warnings and / or limits on your Brigadier.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Turn Data On / Off - Brigadier™ by Kyocera

To turn the mobile data for your smartphone on or off, follow these steps.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

View / Restrict Data Usage by App - Brigadier™ by Kyocera

Here's how to view / restrict the amount of data an app on your Brigadier uses.

Date & Time

Auto Date and Time - Android™

If you want your smartphone to automatically populate the date and time based on your location, view this info.

Set Date and Time - Brigadier™ by Kyocera

If your Brigadier shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Check for Water Damage - Kyocera

Here's how to check your Kyocera device for water damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

View Device ID (ESN / IMEI / MEID) - Brigadier™ by Kyocera

Here's how to view the device ID (IMEI) for your Brigadier.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

View MAC Address - Brigadier™ by Kyocera

Here's how to view the Wi-Fi MAC address for your Brigadier by Kyocera.

View Phone Number - Brigadier™ by Kyocera

Here's how to view the phone number for your Brigadier.

Device Settings

Adjust Account Sync Settings - Brigadier™ by Kyocera

Here's how to view and adjust sync settings on your Brigadier if you're not receiving email and app notifications.

Adjust Display / Brightness Settings Brigadier by Kyocera

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, etc.) for your Brigadier.

Brigadier™ by Kyocera Simulator: Accessing Settings

Learn how to access settings on your Brigadier by Kyocera to change alert sounds, turn off GPS and more.

Brigadier™ by Kyocera Simulator: Adjusting the Screen Timeout

A visual guide for saving battery life on your Brigadier by Kyocera by adjusting the screen timeout.

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Manage Alerts / Notifications - Brigadier™ by Kyocera

View this info to change the notification sound for incoming calls and/or messages.

Manage DTMF Tones - Brigadier™ by Kyocera

If you're calling into an automated system (e.g., Voicemail) from your Brigadier and your dialpad entries aren't recognized, view this info.

Manage Do Not Disturb Settings - Brigadier™ by Kyocera

If your Brigadier isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Reset All Settings - Brigadier™ by Kyocera

If your Brigadier crashes, resets or runs slow, or apps freeze or reset the device, view this.

System Select - Brigadier™ by Kyocera

Here's how to change the network mode selection setting on your Brigadier by Kyocera.

Turn Airplane Mode On / Off - Brigadier™ by Kyocera

To turn Verizon network services on/off or if they aren't functioning on your Brigadier, view this info.

Turn Screen Rotation On / Off - Brigadier™ by Kyocera

If the display on your Brigadier doesn't rotate, this shows how to fix it.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Add a Personal Email Account - Brigadier™ by Kyocera

Here's how to add a personal email account to your Brigadier.

Add an Existing Google™ Account - Brigadier™ by Kyocera

Here's how to add an existing Google (Gmail) account to your Brigadier.

Adjust Account Sync Settings - Brigadier™ by Kyocera

Here's how to view and adjust sync settings on your Brigadier if you're not receiving email and app notifications.

Brigadier™ by Kyocera Simulator: Forwarding an Email

Discover how to forward an email on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Replying to an Email

A visual guide for replying to an email on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Sending an Email

A step-by-step visual guide for sending an email using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Setting Up Corporate Email

Learn how to access your work email on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Switching Between Email Accounts

Learn how to access different email accounts on your Brigadier by Kyocera.

Compose and Send Email Message - Brigadier™ by Kyocera

Here's how to create and send an email message from your Brigadier.

Configure the Email Client to Leave Messages on Server after Retrieval

Here's how to leave a copy of message on the server after you retrieve them.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®

Here's how to leave a copy of messages on the server after you retrieve them.

Configure the Email Client to Leave Messages on Server after Retrieval - Windows®

Here's how to allow your email client (e.g., Windows Live, etc.) to leave a copy of an email on the server once deleted using your Windows computer.

Delete Email Messages - Brigadier™ by Kyocera

Here's how to delete email messages from your Brigadier.

Email Account Common Settings - Brigadier™ by Kyocera

Here's info on common personal email settings (e.g., account name, etc.) for your Brigadier by Kyocera.

Email Account Data Usage Settings - Brigadier™ by Kyocera

Here's how to modify data usage options for a personal email account on your Brigadier.

Email Account Notification Settings - Brigadier™ by Kyocera

Here's how to manage notifications for a personal email account on your Brigadier.

Email Account Password and Server Settings - Brigadier™ by Kyocera

To update the personal email password/server settings for your Brigadier, view this info.

Email Account Signature Settings - Brigadier™ by Kyocera

To enter or edit the personal email signature on your Brigadier, view this info.

Email Account Sync Frequency Settings - Brigadier™ by Kyocera

To adjust the personal email sync frequency settings on your Brigadier, view this info.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Manage Corporate Email Settings - Brigadier™ by Kyocera

Here's info on updating work email settings for your Brigadier.

Perform a Gmail™ Sync - Brigadier™ by Kyocera

Here's how to sync Google email, contacts, calendar, etc. on your Brigadier.

Recover Gmail™ Sign-in Information

Here's how to reset your Google/GMail account if you are having problems.

Remove Corporate Email Account (Exchange ActiveSync) - Brigadier™ by Kyocera

Removing then re-adding a work email account on your Brigadier often fixes email issues.

Remove Gmail Account - Brigadier™ by Kyocera

Removing then re-adding a Gmail account on your Brigadier often fixes email issues.

Remove a Personal Email Account - Brigadier™ by Kyocera

Removing then re-adding an email account on your Brigadier often fixes email issues.

Reply to an Email Message - Brigadier™ by Kyocera

Here's how to reply to an email message from your Brigadier.

Set Up Corporate Email (Exchange ActiveSync®) - Brigadier™ by Kyocera

Here's how to add a work email account on your Brigadier.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Unlock a Gmail™ Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

View Email Messages - Brigadier™ by Kyocera

Here's how to view email messages on your Brigadier.

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Improving GPS Performance

Here's info on improving GPS performance on your device.

Turn GPS Location On / Off - Brigadier™ by Kyocera

Here's how to turn GPS location for your Brigadier by Kyocera on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Backup & restore

Google™ Backup and Restore - Brigadier™ by Kyocera

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Brigadier.

Home Screen

Access Notification Panel - Brigadier™ by Kyocera

Here's how to access the notification panel on your Brigadier by Kyocera.

Add Folders to Home Screen - Brigadier™ by Kyocera

Here's how to add folders to a Home screen on your Brigadier.

Add Shortcuts to Home Screen - Brigadier™ by Kyocera

Here's how to add a shortcut to a Home screen on your Brigadier.

Add Widgets to Home Screen - Brigadier™ by Kyocera

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Brigadier.

Brigadier™ by Kyocera Simulator: Customizing Lock Screen Widgets

An interactive guide on how to add a widget to the Lock screen of your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Adding Folders to the Home Screen

Discover how to add folders to the Home screen on your Brigadier by Kyocera to help organize your apps.

Brigadier™ by Kyocera Simulator: Adding Widgets and Apps to the Home Screen

An interactive guide on how to place widgets and apps on the Home screen of your Brigadier by Kyocera for quick access to them.

Brigadier™ by Kyocera Simulator: Adjusting Widgets and Apps on the Home Screen

An visual guide on how to rearrange and resize widgets and apps on the Home screen of your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Removing Widgets and Apps from the Home Screen

Learn how to remove widgets and apps from the Home screen of your Brigadier by Kyocera.

Remove Items From Home Screen - Brigadier™ by Kyocera

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your Brigadier by Kyocera.

Rename Home Screen Folder - Brigadier™ by Kyocera

Here's how to rename a Home screen folder on your Brigadier by Kyocera.

View Home Screen Panels - Brigadier™ by Kyocera

Here's how to view Home screen panels for your Brigadier.

Hotspot

Change Mobile / Wi-Fi Hotspot Password - Brigadier™ by Kyocera

To change the Mobile Hotspot password on your Brigadier, view this info.

Manage Mobile / Wi-Fi Hotspot Settings - Brigadier™ by Kyocera

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., network name, password, etc.) for your Brigadier.

Turn Mobile / Wi-Fi Hotspot On / Off - Brigadier™ by Kyocera

Here's how to turn the Mobile Hotspot feature for your Kyocera Brigadier on or off.

Verizon Mobile Hotspot FAQs - Wi-Fi internet

Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Add a Virtual Private Network - Brigadier™ by Kyocera

Here's how to add a virtual private network (VPN) to your Brigadier.

Brigadier™ by Kyocera Simulator: Bookmarking a Website

Learn how to bookmark a website on your Brigadier by Kyocera, so it's easy to find later.

Brigadier™ by Kyocera Simulator: Navigating to a Website

Discover how to find a website using your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Searching the Web by Voice

A visual guide for how to search the web using your voice with your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Brigadier by Kyocera.

Chrome™ Browser - Android™ - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Open Web Browser - Brigadier™ by Kyocera

Here's how to open the default web browser on your Brigadier by Kyocera.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Turn Data On / Off - Brigadier™ by Kyocera

To turn the mobile data for your smartphone on or off, follow these steps.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Brigadier™ by Kyocera Simulator: Changing the Language

An interactive guide for changing the language settings on your Brigadier by Kyocera.

Language Selection - Brigadier™ by Kyocera

Here's how to change the language used on your Brigadier by Kyocera.

Lock, Unlock, Password & Security

Brigadier™ by Kyocera Simulator: Setting Screen Security

A visual guide for setting screen security on your Brigadier by Kyocera to help protect your private information.

Brigadier™ by Kyocera Simulator: Unlocking the Screen

Learn how to unlock the screen on your Brigadier by Kyocera.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Manage Screen Lock Settings - Brigadier™ by Kyocera

Here's how to configure the screen lock settings for your Brigadier.

Set Lock Screen Notifications - Brigadier™ by Kyocera

Here's how to manage how notifications appear on your Brigadier when the screen is locked.

Set Up Face Recognition - Brigadier™ by Kyocera

Here's how to set up facial recognition to unlock the screen on your Brigadier.

Set Up Screen Lock - Brigadier™ by Kyocera

Here's how to set up a screen lock option (password, pattern, etc.) for your Brigadier.

Smart Lock - Brigadier™ by Kyocera

Here's how to turn on and customize the Smart Lock setting on your Brigadier.

Turn Off Screen Lock - Brigadier™ by Kyocera

To disable the screen lock setting on your Brigadier, check out this info.

Turn SIM PIN On / Off - Brigadier™ by Kyocera

Here's how to turn the SIM PIN lock code for your Brigadier by Kyocera on or off.

Unlock Screen - Brigadier™ by Kyocera

To unlock the screen on your Brigadier, check out this info.

Memory/Storage

Brigadier™ by Kyocera Simulator: Inserting a microSD Card

Discover how to put a microSD card into your Brigadier by Kyocera to add memory for photos, videos, music, documents and more.

Brigadier™ by Kyocera Simulator: Removing a microSD Card

Learn how to take a microSD card out of your Brigadier by Kyocera.

Check Device Storage - Brigadier™ by Kyocera

Here's how to check available space if your Brigadier runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card - Brigadier™ by Kyocera

Here's how to erase all data on the SD / memory card of your Brigadier.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

Remove SD / Memory Card - Brigadier™ by Kyocera

Here's how to remove the SD / memory card from your Brigadier.

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Mobile Hotspot

Brigadier™ by Kyocera Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Brigadier by Kyocera as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Apple® Music - My Verizon Website - Opt In

Here's how to add Apple Music from the My Verizon website.

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

How to Use Apple Music - FAQs

Learn how to get Apple Music with select Verizon Plans, FAQs including who's eligible, how to sign up, how to use the Apple Music app and promotions.

Move Music Files from Device - Brigadier™ by Kyocera

Here's how to transfer music files from your Kyocera Brigadier to a computer.

Move Music Files to Device - Brigadier™ by Kyocera

Here's how to transfer music files from a computer to your Brigadier.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

Brigadier™ by Kyocera Simulator: Multitasking Between Apps

An interactive guide on how to easily switch between and close apps that are running on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Using the Notification Panel

Discover how to access and clear the Notification Panel on your Brigadier by Kyocera.

View, Open or Close Recently Used Apps - Brigadier™ by Kyocera

To view or close recently used apps on your Brigadier by Kyocera, view this info.

Near Field Communication (NFC)

Brigadier™ by Kyocera Simulator: Using Near Field Communication and Android Beam™

Learn how to use NFC and Android Beam on your Brigadier by Kyocera to wirelessly transmit information to other compatible devices.

Transfer Data via Android Beam - Brigadier™ by Kyocera

To wirelessly transfer data from your Brigadier to another NFC-capable device, view this info.

Turn Android Beam On / Off - Brigadier™ by Kyocera

Here's how to enable Android Beam and transfer files from your Brigadier by Kyocera to other NFC-capable devices.

Turn NFC On / Off - Brigadier™ by Kyocera

Here's how to turn NFC on or off so compatible apps can transfer files from your Brigadier.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Brigadier by Kyocera Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

Factory Data Reset (Powered Off) - Brigadier™ by Kyocera

Here's how to factory / hard reset your Brigadier if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Factory Data Reset (Powered On) - Brigadier™ by Kyocera

If your Brigadier has a blank or frozen screen or calling, app, audio and syncing issues, view this.

Install Device Software Update - Brigadier™ by Kyocera

To check for or to install software updates on your Brigadier, view this info.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Software Upgrade Assistant (Kyocera) - Enable / Disable Auto Updates

Here's how to enable / disable automatic updates for the Software Upgrade Assistant for your Kyocera device.

Software Upgrade Assistant (Kyocera) - Initial Setup

Here's how to install the Kyocera Software Upgrade Assistant on your computer.

Software Upgrade Assistant (Kyocera) - Repair Assistant

Here's how to repair software issues on your Kyocera device or complete an update if the software update failed.

Software Upgrade Assistant (Kyocera) - Software Update

Here's how to upgrade the software on your Kyocera device if software update failed.

View Software Version - Brigadier™ by Kyocera

To view the software version your Brigadier is running, check out this info.

Po

Brigadier™ by Kyocera Simulator: Getting to Know Your Phone

An interactive map of the buttons and Home screen of your Brigadier by Kyocera.

SIM Card

Brigadier™ by Kyocera Simulator: Inserting a Micro SIM Card

Discover how to put a micro SIM card into your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Removing a Micro SIM Card

Learn how to take a micro SIM card out of your Brigadier by Kyocera.

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

Insert SIM Card - Brigadier™ by Kyocera

Here's how to properly insert a SIM card into your Brigadier to avoid potential service issues.

Modify SIM PIN - Brigadier™ by Kyocera

Here's how to change the SIM card lock code on your Kyocera Brigadier.

My Verizon Website - Locate the 4G SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

Remove SIM Card - Brigadier™ by Kyocera

Here's how to remove the SIM card from your Brigadier.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) to switch to Verizon wireless.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Turn SIM PIN On / Off - Brigadier™ by Kyocera

Here's how to turn the SIM PIN lock code for your Brigadier by Kyocera on or off.

Unblock SIM PIN - Brigadier™ by Kyocera

Here's how to unblock the SIM PIN for your Brigadier.

View SIM Card Number - Brigadier™ by Kyocera

Here's how to view the SIM card number associated with your Kyocera Brigadier.

Social Networking

Brigadier™ by Kyocera Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Brigadier by Kyocera to help protect your account.

Brigadier™ by Kyocera Simulator: Posting Status Updates and Photos to Facebook®

A visual walkthrough on how to update your Facebook status and post photos using your Brigadier by Kyocera.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Manage Alerts / Notifications - Brigadier™ by Kyocera

View this info to change the notification sound for incoming calls and/or messages.

Record and Play File - Voice Recorder - Brigadier™ by Kyocera

To record and play a sound file on your Brigadier, check out this info.

Resolve Volume Issues

Here's some tips for fixing volume issues.

Set Ringtones - Brigadier™ by Kyocera

Here's how to select or change ringtones on your Brigadier.

Use Speakerphone - Brigadier™ by Kyocera

To utilize the speakerphone functionality on your Brigadier, view this info.

Vibrate Mode - Brigadier™ by Kyocera

Here's how to turn vibrate mode for your Brigadier on or off.

Volume Controls - Brigadier™ by Kyocera

Here's how to adjust the volume if your Brigadier doesn't vibrate or play sounds when receiving calls / messages.

TV

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

View Device Screen on TV - Brigadier™ by Kyocera

Here's how to share your screen with another display (TV, game console, etc.) using your Brigadier.

Text & Multimedia Messaging

Auto Receive Messages - Brigadier™ by Kyocera

If your Brigadier is not receiving multimedia (picture / video) messages, view this info.

Brigadier™ by Kyocera Simulator: Recording a Message

Learn how to use voice-to-text to send a text message from your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Sending a Text Message to Multiple Contacts

Learn how to send a text message to a group of your contacts from your Brigadier by Kyocera.

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Create and Send a Text Message - Brigadier™ by Kyocera

Here's how to create and send a text message via the Messaging app on your Brigadier by Kyocera.

Delete Messages - Brigadier™ by Kyocera

Here's how to delete text messages from your Brigadier by Kyocera via the Messaging app.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Record and Share a Video - Brigadier™ by Kyocera

Here's how to record and send a video using your Brigadier.

Save a Picture / Video Message - Brigadier™ by Kyocera

Here's how to save a picture or video file sent as a message to your Brigadier.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Set Default Messaging App - Brigadier™ by Kyocera

Here's how to set the default messaging app on your Brigadier.

Text Message Signature - Brigadier™ by Kyocera

To add, remove or edit the text message signature on your Brigadier, view this info.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Turn Message Delivery Confirmation Setting On / Off - Brigadier™ by Kyocera

To receive delivery confirmation for messages sent from your Brigadier, view this.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

View Text Messages - Brigadier™ by Kyocera

Here's how to view text messages on your Brigadier.

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Brigadier™ by Kyocera Simulator: Setting Up the Programmable Button

Explore how to use the programmable button to get quick access to a function or app of your choice on your Brigadier by Kyocera.

Brigadier™ by Kyocera Simulator: Finding More Help

Discover how to find videos and tutorials to help you use your Brigadier by Kyocera.

Cut, Copy and Paste Text - Brigadier™ by Kyocera

Here's how to cut, copy and paste text on your Brigadier.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack Settings - Android™

Here's how to configure TalkBack settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Manage TTY Settings - Brigadier™ by Kyocera

To change the TTY settings on your Brigadier, check out this info.

Turn Assisted Dialing On / Off - Kyocera Smartphones

Here's how to turn assisted dialing for Kyocera smartphones on or off.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Brigadier™ by Kyocera Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Brigadier by Kyocera.

Set Wallpaper - Brigadier™ by Kyocera

Here's how to set the Home screen image on your Brigadier by Kyocera.

Wi-Fi & Network

Access Wi-Fi Direct - Brigadier™ by Kyocera

Here's how to use Wi-Fi Direct so you can easily connect your Brigadier with other Wi-Fi capable devices.

Add a Virtual Private Network - Brigadier™ by Kyocera

Here's how to add a virtual private network (VPN) to your Brigadier.

Add a Wi-Fi Network - Brigadier™ by Kyocera

Here's how to add an available Wi-Fi network to your Brigadier.

Auto Switch Between Wi-Fi & Mobile Data Networks - Brigadier™ by Kyocera

To allow your Kyocera Brigadier to auto switch between Wi-Fi and mobile data, view this.

Brigadier™ by Kyocera Simulator: Connecting to a Wi-Fi Network

Learn how to use your Brigadier by Kyocera to connect to a Wi-Fi network, so you can access the Internet without using data.

Manually Add a Wi-Fi Network - Brigadier™ by Kyocera

View this info if the Wi-Fi network you want to add to your Brigadier doesn't display.

Network Mode Settings - Brigadier™ by Kyocera

View this info on network mode settings if you're having issues with voice / data services on your Brigadier by Kyocera.

Remove Wi-Fi Connection - Brigadier™ by Kyocera

To remove a saved Wi-Fi network from your Brigadier, view this info.

Set Up Wi-Fi Connection - Brigadier™ by Kyocera

Here's how to add an available Wi-Fi network on your Brigadier 4G LTE.

Turn Wi-Fi On / Off - Brigadier™ by Kyocera

Here's how to turn Wi-Fi for your Brigadier on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Wi-Fi FAQs

Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.