DROID RAZR MAXX HD by MOTOROLA - Support Overview

Find device-specific support and online tools for your DROID RAZR MAXX HD by MOTOROLA.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate / Set Up Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to quickly set up your DROID RAZR HD / RAZR MAXX HD.

Activate Your New or Certified Pre-owned Verizon Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Bring Your Own Device (BYOD) - Switch to Verizon

Activate a device you own on an existing or new line on your Verizon account. Switch to Verizon from another carrier and learn how to port your number & BYOD.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Swap Phone Numbers between Devices on Your Account

Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Device Returns, Exchanges, Trade-ins – How to Prep & Ship

Get steps to prepare your device for return, exchange, trade in, warranty return or annual upgrade. Find instructions for packing and shipping your device to Verizon.

Video: How to Activate Your Device
(length: 3:07)

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07

Video: How to Swap Phones on Your Account
(length: 1:54)

Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

View Verizon Wireless Coverage - International

Here's how to check for service availability around the world.

Back Up & Transfer Content

Access Content Transfer App - Android™ Smartphone

Here's how to access the Content Transfer app on your Android smartphone.

Content Transfer App - Transfer Content - Android™ Smartphone

Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Move Files from Internal Storage to SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to move files from internal storage on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA to an SD / memory card.

Move Music Files from Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer music files from your DROID RAZR HD / RAZR MAXX HD to a computer.

Move Music Files to Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer music files from a computer to your RAZR HD / RAZR MAXX HD.

Move Pictures / Videos from Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer picture or video files from your DROID RAZR HD / RAZR MAXX HD to a computer.

Move Pictures / Videos to Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer picture or video files from a computer to your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Supported File Types for Transfer Via Bluetooth® - Blackberry®

Here's info on supported file types for Bluetooth transfers on a Blackberry device.

Transfer Content - Apple® iPhone® to Android™

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Data via Android Beam - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To wirelessly transfer data from your RAZR HD / RAZR MAXX HD to another NFC-capable device, view this info.

Turn Android Beam On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to enable Android Beam and transfer files from your RAZR HD / RAZR MAXX HD to other NFC-capable devices.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Extend Battery Life - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to improve the battery life for your DROID RAZR HD / RAZR MAXX HD.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Power Saver Settings - DROID RAZR HD / RAZR MAXX HD

Here's how to save battery power on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Soft Reset (Frozen / Unresponsive Screen) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

View this info if your DROID RAZR HD / RAZR MAXX HD is unresponsive, frozen or won't power on/off.

Soft Reset - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to perform a soft reset on your RAZR HD / HD MAXX if it crashes and resets, freezes or runs slow.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Motorola / Nexus)

Battery optimization helps conserve battery power on your Motorola/Nexus device and is turned on by default.

View Battery Info - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's info on the battery specs (e.g., use time, standby time, etc.) for your DROID RAZR HD / RAZR MAXX HD.

View Battery Status - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view charging status, remaining battery and what uses the most battery on your DROID RAZR HD / RAZR MAXX HD.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth FAQs

Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Connect your Vehicle to Bluetooth®

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows®

Here's how to create a paired Bluetooth connection with a Windows computer.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Send Contact via Bluetooth® - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to send a contact on your DROID RAZR HD / RAZR MAXX HD via Bluetooth.

Turn Bluetooth On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn Bluetooth for your DROID RAZR HD / RAZR MAXX HD on or off and make it visible to other devices for pairing.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Add a Speed Dial - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a speed dial to your DROID RAZR HD / RAZR MAXX HD.

Block / Unblock Numbers - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to send unwanted calls directly to voicemail for your RAZR HD / Maxx HD.

Call a Number - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to place a call from your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Manage DTMF Tones - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If you're calling into an automated system (e.g., Voicemail) from your DROID RAZR HD / RAZR MAXX HD and your dialpad entries aren't recognized, view this.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Place a Conference Call - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to place a conference call from your DROID RAZR HD / RAZR MAXX HD.

Redial - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to manually redial a number previously called from your DROID RAZR HD / RAZR MAXX HD.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Turn Airplane Mode On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To turn Verizon network services on/off or if they aren't functioning on your DROID RAZR HD / RAZR MAXX HD, view this info.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

View / Delete Call History - Motorola DROID RAZR HD / RAZR MAXX HD

To view or clear the call history on your DROID RAZR HD / MAXX HD, check out this info.

What is Wi-Fi Calling? - FAQs

Make, receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Access Google™ Photos - Android™

Here's how to access your Google photos app on your device.

Back Up Media - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to back up media using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

Download Pictures / Videos - Backup Assistant Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to download pictures / videos using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Move Pictures / Videos from Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer picture or video files from your DROID RAZR HD / RAZR MAXX HD to a computer.

Move Pictures / Videos to Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer picture or video files from a computer to your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Record and Share a Video - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to record and send a video using your DROID RAZR HD / RAZR MAXX HD.

Share Picture from Gallery - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to share a saved picture from your DROID RAZR HD / RAZR MAXX HD.

Share Video from Gallery - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to share a saved video from your RAZR HD / RAZR MAXX HD.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Share a Picture - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to take and share a picture from your DROID RAZR HD / RAZR MAXX HD.

Upload Pictures / Videos - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to upload pictures / videos using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

View Device Screen on TV - DROID RAZR HD / RAZR HD MAXX by MOTOROLA

Here's how to share media files with another display (TV, game console, etc.) using your DROID RAZR HD / HD MAXX.

View Pictures / Videos - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view pictures / videos on your DROID RAZR HD / RAZR MAXX HD.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7

Here's how to create a paired connection with your device using Windows 7.

USB Debugging Mode - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to facilitate a connection between your RAZR HD / RAZR MAXX HD and a computer with the Android SDK.

Windows® Device Manager Conflicts - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If you can't transfer media between your DROID RAZR HD / RAZR MAXX HD and PC, view this info.

Contacts

Back Up Contacts - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to back up contacts via Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Contact Display Options - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to configure how your contacts display on your DROID RAZR HD / RAZR MAXX HD.

Delete a Contact - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to remove a contact from your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Edit a Contact - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to edit a contact on your DROID RAZR HD / RAZR MAXX HD.

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Export Contacts to SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to export contacts to an SD / memory card in your DROID RAZR HD / RAZR MAXX HD.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts - Android™ - Backup Assistant

Here's how to import contacts from your old device to your new Android device using Backup Assistant.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Import Contacts from SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to import contacts from an SD / memory card to your DROID RAZR HD / RAZR MAXX HD.

Import Contacts to Gmail (Non-Android Device)

Here's how to import contacts to Gmail from a non-Android device.

Link / Merge Contacts - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to merge contacts on your DROID RAZR HD / RAZR MAXX HD.

Push to Talk Plus - Add a Contact

Here's how to add a contact using Push to Talk Plus.

Restore Contacts - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to restore contacts using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

Send Contact via Bluetooth® - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to send a contact on your DROID RAZR HD / RAZR MAXX HD via Bluetooth.

Separate Contact Information - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to separate / unmerge contacts on your DROID RAZR HD / RAZR MAXX HD.

Verizon Cloud - Android™ Smartphone - Back Up Contacts

Here's how to back up your contacts with Verizon Cloud on your Android device.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Allow / Deny Data Roaming - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to check settings if you can't connect to the internet or send/receive messages on your DROID RAZR HD / RAZR MAXX HD.

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Email Account Data Usage Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To modify data usage options for the personal email account on your DROID RAZR HD / RAZR MAXX HD, view this.

Manage Data Usage - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change the data usage cycle and set data warnings and / or limits on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Turn Data On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn mobile data for your DROID RAZR HD / RAZR MAXX HD on or off.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

View / Restrict Data Usage by App - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view / restrict the amount of data an app on your DROID RAZR HD / RAZR MAXX HD uses.

Date & Time

Auto Date and Time - Android™

If you want your smartphone to automatically populate the date and time based on your location, view this info.

Set Date and Time - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If your DROID RAZR HD / RAZR MAXX HD shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Identify Device Damage

Learn how to determine if your damaged device is eligible for replacement under a warranty. Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

View Device ID (ESN / IMEI / MEID) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view the device ID (IMEI) for your RAZR HD / RAZR MAXX HD.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

View MAC Address - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view the Wi-Fi MAC address for your DROID RAZR HD / RAZR MAXX HD.

View Phone Number - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view the phone number on your RAZR HD / RAZR MAXX HD.

View Signal Strength - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view signal strength on the DROID RAZR HD / RAZR MAXX HD.

Device Settings

Adjust Display / Brightness Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Daydream, Font size, etc.) for your DROID RAZR HD / RAZR MAXX HD.

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Manage Alerts / Notifications - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change notification sounds for incoming calls or messages on your DROID RAZR HD / RAZR MAXX HD.

Manage DTMF Tones - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If you're calling into an automated system (e.g., Voicemail) from your DROID RAZR HD / RAZR MAXX HD and your dialpad entries aren't recognized, view this.

Quick Settings - Motorola DROID RAZR HD / RAZR MAXX HD

Here's how to change the quick settings menu view on your DROID RAZR HD / RAZR MAXX HD.

Set Up Printing - Motorola DROID RAZR HD / RAZR MAXX HD (XT926)

Here's how to set up and add a printer to your DROID RAZR HD / RAZR MAXX HD.

Turn Airplane Mode On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To turn Verizon network services on/off or if they aren't functioning on your DROID RAZR HD / RAZR MAXX HD, view this info.

Turn Screen Rotation On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If the display on your DROID RAZR HD / RAZR MAXX HD doesn't rotate, this shows how to fix it.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Add a Personal Email Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a personal email account to your DROID RAZR HD / RAZR MAXX HD.

Add an Existing Google™ Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add an existing Google (Gmail) account to your DROID RAZR HD / RAZR MAXX HD.

Compose and Send Email Message - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to create and send an email message from your DROID RAZR HD / RAZR MAXX HD.

Configure the Email Client to Leave Messages on Server after Retrieval

Here's how to leave a copy of message on the server after you retrieve them.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®

Here's how to leave a copy of messages on the server after you retrieve them.

Configure the Email Client to Leave Messages on Server after Retrieval - Windows®

Here's how to allow your email client (e.g., Windows Live, etc.) to leave a copy of an email on the server once deleted using your Windows computer.

Create a New Google™ Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to create a new Google (Gmail) account for your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Delete Email Messages - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to delete email messages from your DROID RAZR HD / RAZR MAXX HD.

Email Account Common Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's info on personal email settings (e.g., account name, etc.) for your RAZR HD / RAZR MAXX HD.

Email Account Data Usage Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To modify data usage options for the personal email account on your DROID RAZR HD / RAZR MAXX HD, view this.

Email Account Notification Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

If you're not getting notifications for the personal email on your RAZR HD / RAZR MAXX HD, view this.

Email Account Password and Server Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To update the personal email password/server settings for your DROID RAZR HD / RAZR MAXX HD, view this info.

Email Account Signature Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To enter or edit the personal email signature on your DROID RAZR HD / RAZR MAXX HD, view this info.

Email Account Sync Frequency Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To adjust the personal email sync frequency settings on your DROID RAZR HD / RAZR MAXX HD, view this info.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Perform a Gmail™ Sync - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to sync Google email, contacts, calendar, etc. on your DROID RAZR HD / RAZR MAXX HD.

Recover Gmail™ Sign-in Information

Here's how to reset your Google/GMail account if you are having problems.

Remove Corporate Email Account (Exchange ActiveSync®) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Removing then re-adding a work email account on your DROID RAZR HD / RAZR MAXX HD often fixes email issues.

Remove Gmail™ Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Removing then re-adding a Gmail account on your DROID RAZR HD / RAZR MAXX HD often fixes email issues.

Remove a Personal Email Account - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Removing then re-adding an email account on your DROID RAZR HD / RAZR MAXX HD often fixes email issues.

Reply to an Email Message - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to reply to an email message from your DROID RAZR HD / RAZR MAXX HD.

Set Up Corporate Email (Exchange ActiveSync®) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a work email account on your RAZR HD / RAZR MAXX HD.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Unlock a Gmail™ Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

View Email Messages - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view email messages on your DROID RAZR HD / RAZR MAXX HD.

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Improving GPS Performance

Here's info on improving GPS performance on your device.

Turn GPS Location On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn GPS location for your DROID RAZR HD / RAZR MAXX HD on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Backup & restore

Google™ Backup and Restore - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your DROID RAZR HD / RAZR MAXX HD.

Home Screen

Access Notification Panel - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to open the notification panel on your DROID RAZR HD / RAZR MAXX HD.

Add Folders to Home Screen - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add folders to a Home screen on your DROID RAZR HD / RAZR MAXX HD.

Add Shortcuts to Home Screen - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a shortcut to a Home screen on your DROID RAZR HD / RAZR MAXX HD.

Add Widgets to Home Screen - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your DROID RAZR HD / RAZR MAXX HD.

Remove Items from Home Screen - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your DROID RAZR HD / RAZR MAXX HD.

Rename Home Screen Folder - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to rename a Home screen folder on your DROID RAZR HD / RAZR MAXX HD.

View / Manage Home Screen Panels - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view / add / remove panels and set a default Home screen panel for your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Hotspot

Change Mobile / Wi-Fi Hotspot Password - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To change the Mobile Hotspot password on your DROID RAZR HD / RAZR MAXX HD, view this info.

Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your DROID RAZR HD / RAZR MAXX.

Manage Mobile / Wi-Fi Hotspot Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) your DROID RAZR HD / RAZR MAXX HD.

Turn Mobile / Wi-Fi Hotspot On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn Mobile Hotspot for your DROID RAZR HD / RAZR MAXX HD on or off.

Verizon Mobile Hotspot FAQs - Wi-Fi internet

Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Add a Virtual Private Network - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a virtual private network (VPN) to your RAZR HD / RAZR MAXX HD.

Change the Browser Start / Home Page - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change the Home page in Chrome on your DROID RAZR HD / RAZR MAXX HD.

Chrome™ Browser - Android™ - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Open Web Browser - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to open the default web browser on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Turn Data On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn mobile data for your DROID RAZR HD / RAZR MAXX HD on or off.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Manage Screen Lock Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to configure the screen lock settings for your DROID RAZR HD / RAZR MAXX HD.

Modify SIM PIN - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change the SIM card lock code on your DROID RAZR HD / RAZR MAXX HD.

Set Up Face Recognition - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to set up facial recognition to unlock your DROID RAZR HD / RAZR MAXX HD.

Set Up Screen Lock - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to set up a screen lock (PIN, password, pattern, etc.) for your DROID RAZR HD / RAZR MAXX HD.

Turn Off Screen Lock - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To disable the screen lock setting on your DROID RAZR HD / RAZR MAXX HD, view this.

Turn SIM PIN On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn the SIM PIN lock code for your DROID RAZR HD / RAZR MAXX HD on or off.

Unlock Screen - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To unlock the screen on your DROID RAZR HD / RAZR MAXX HD, check out this info.

Memory/Storage

Check Device Storage - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to check available space if your DROID RAZR HD / RAZR MAXX HD runs slow / crashes, apps freeze or you can't save media.

Export Contacts to SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to export contacts to an SD / memory card in your DROID RAZR HD / RAZR MAXX HD.

Format SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to erase all data on the SD / memory card of your RAZR HD / RAZR MAXX HD.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Import Contacts from SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to import contacts from an SD / memory card to your DROID RAZR HD / RAZR MAXX HD.

Insert SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to insert an SD / memory card into your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

Remove SD / Memory Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to remove the SD / memory card from your DROID RAZR HD / RAZR MAXX HD.

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Apple® Music - My Verizon Website - Opt In

Here's how to add Apple Music from the My Verizon website.

Back Up Media - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to back up media using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

Download Songs - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to download songs using Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD.

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

How to Use Apple Music - FAQs

Learn how to get Apple Music with select Verizon Plans, FAQs including who's eligible, how to sign up, how to use the Apple Music app and promotions.

Move Music Files from Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer music files from your DROID RAZR HD / RAZR MAXX HD to a computer.

Move Music Files to Device - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to transfer music files from a computer to your RAZR HD / RAZR MAXX HD.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Upload Songs - Backup Assistant℠ Plus - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to upload songs via Backup Assistant Plus on your DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

Navigating & Multitasking

View, Open or Close Recently Used Apps - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To view or close recently used apps on your DROID RAZR HD / RAZR MAXX HD, view this.

Near Field Communication (NFC)

Tap & Pay - Motorola DROID RAZR HD / RAZR MAXX HD (XT926)

Here's how to use the 'Tap & pay' service with your DROID RAZR HD / RAZR MAXX HD.

Transfer Data via Android Beam - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To wirelessly transfer data from your RAZR HD / RAZR MAXX HD to another NFC-capable device, view this info.

Turn Android Beam On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to enable Android Beam and transfer files from your RAZR HD / RAZR MAXX HD to other NFC-capable devices.

Turn NFC On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn NFC on or off so compatible apps can transfer files from your DROID RAZR HD / RAZR MAXX HD.

Video: DROID RAZR MAXX HD by Motorola Sharing with NFC
(length: 0:46)

Share with NFC On Your DROID RAZR MAXX HD by Motorola
Length: 0:46

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Factory Data Reset (Powered Off) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to reset your DROID RAZR HD / RAZR MAXX HD if it has a blank or frozen screen or calling, app, audio and sync issues.

Factory Data Reset (Powered On) - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to reset your DROID RAZR HD / RAZR MAXX HD if it has a blank or frozen screen or calling, app, audio and sync issues.

Install Device Software Update - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To check for or install software updates on your DROID RAZR HD / RAZR MAXX HD, view this.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

View Software Version - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view the software version your DROID RAZR HD / RAZR MAXX HD is running.

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

Insert SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to properly insert a SIM card into your DROID RAZR HD / RAZR MAXX HD to avoid potential service issues.

Modify SIM PIN - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change the SIM card lock code on your DROID RAZR HD / RAZR MAXX HD.

My Verizon Website - Locate the 4G SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

Remove SIM Card - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to remove the SIM card from your DROID RAZR HD / RAZR MAXX HD.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) to switch to Verizon wireless.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Turn SIM PIN On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn the SIM PIN lock code for your DROID RAZR HD / RAZR MAXX HD on or off.

Unblock SIM PIN - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to unblock the SIM PIN for your DROID RAZR HD / RAZR MAXX HD.

View SIM Card Number - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view the SIM card number associated with your DROID RAZR HD / RAZR MAXX HD.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Manage Alerts / Notifications - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to change notification sounds for incoming calls or messages on your DROID RAZR HD / RAZR MAXX HD.

Resolve Volume Issues

Here's some tips for fixing volume issues.

Set Ringtones - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to select or change ringtones on your DROID RAZR HD / RAZR MAXX HD.

Use Speakerphone - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To utilize the speakerphone functionality on your RAZR HD / RAZR MAXX HD, view this info.

Vibrate Mode - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn vibrate mode for your DROID RAZR HD / RAZR MAXX HD on or off.

Volume Controls - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to adjust volume if your RAZR HD / RAZR MAXX HD doesn't vibrate or play sounds when receiving calls / messages.

TV

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

View Device Screen on TV - DROID RAZR HD / RAZR HD MAXX by MOTOROLA

Here's how to share media files with another display (TV, game console, etc.) using your DROID RAZR HD / HD MAXX.

Text & Multimedia Messaging

Auto Receive Messages - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to check settings on your DROID RAZR HD / RAZR MAXX HD if you're not receiving your picture / video messages.

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Create and Send a Text Message - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to create and send a text message via the Messaging app on your DROID RAZR HD / RAZR MAXX HD.

Delete Messages - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to delete text messages from your DROID RAZR HD / RAZR MAXX HD via the Messaging app.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Motorola Connect - Android™

Here's how to set up and use Motorola Connect.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Set Default Messaging App - Motorola DROID RAZR HD / RAZR MAXX HD (XT926)

Here's how to set the default messaging app on your DROID RAZR HD / RAZR MAXX HD.

Text Message Signature - Motorola DROID RAZR HD / RAZR MAXX HD (XT926)

To add, remove or edit the text message signature on your DROID RAZR HD / RAZR MAXX HD, view this.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Turn Message Delivery Confirmation Setting On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To receive delivery confirmation for messages sent from your DROID RAZR HD / RAZR MAXX HD by MOTOROLA, view this.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

View Text Messages - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to view text messages via the Messaging app on your DROID RAZR HD / RAZR MAXX HD.

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack Settings - Android™

Here's how to configure TalkBack settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Manage TTY Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To change the TTY settings on your DROID RAZR HD / RAZR MAXX HD, check out this info.

Turn Assisted Dialing On / Off - Motorola Smartphones

Here's how to check dialing settings if you're getting an error message when placing calls.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Set Wallpaper - Motorola DROID RAZR HD / RAZR MAXX HD

Here's how to set the Home screen image on your Motorola DROID RAZR HD / RAZR MAXX HD.

Wi-Fi & Network

Access Wi-Fi Direct - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to use Wi-Fi Direct so you can easily connect your DROID RAZR HD / RAZR MAXX HD with other Wi-Fi capable devices.

Add a Virtual Private Network - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add a virtual private network (VPN) to your RAZR HD / RAZR MAXX HD.

Add a Wi-Fi Network - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to add an available Wi-Fi network to your RAZR HD / RAZR MAXX HD.

Manually Add a Wi-Fi Network - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

View this info if the Wi-Fi network you want to add to your RAZR HD / RAZR MAXX HD doesn't display.

Network Mode Settings - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

View this info on network mode settings if you're having issues with voice / data services on your DROID RAZR HD / RAZR MAXX HD.

Remove Wi-Fi Connection - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

To remove a saved Wi-Fi network from your DROID RAZR HD / RAZR MAXX HD, view this info.

Turn Wi-Fi On / Off - DROID RAZR HD / RAZR MAXX HD by MOTOROLA

Here's how to turn Wi-Fi for your DROID RAZR HD / RAZR MAXX HD on or off.

Turn Wi-Fi On / Off - Motorola DROID RAZR HD/RAZR MAXX HD (XT926)

Here's how to turn Wi-Fi for your DROID RAZR HD /RAZR MAXX HD on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Wi-Fi FAQs

Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.