Verizon Ellipsis™ Jetpack®

Find support and online tools for your Verizon Ellipsis Jetpack.
Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad® mini with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
iPad® Air 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
iPad® Pro
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad® Air™
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
iPad® mini 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad® mini
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
iPad® mini 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
LG enV®2
Verizon Wireless UM175 USB Modem
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Activation, Setup & User Guides

Activating Your Prepaid Jetpack
[How to Use Guide]
Setup guide for the prepaid jetpack device
Why can't I activate my jetpack?
[Community]
I bought my mhs 800LPP online and went to try and activate it.  Verizon says that it's locked and they can't activate.  It's not listed as stolen and it's not on any do not use list or any list for that matter.  For the life of me, I can't figure out how to get the device unlocked so I...

Basics

What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26

Battery & Power

Turn Battery Optimization On / Off - Android 6.0 and higher (Ellipsis®)
[Device-Specific Instructions]
Battery optimization conserves power on your Ellipsis device and is turned on by default.

Computer/PC Connectivity

Data

Set Up Metered Connection - Windows® 10
[Device-Specific Instructions]
Can I get unlimited internet access with a prepaid jetpack?
[Community]
My tvs are using all my GB, so how do I get enough or unlimited access?
Why am I using more data when I use my phone with a jetpack?
[Community]
Hello I have bought the Elipsis jet pack and do not understand why my data usage is more then when I use my phone? I've never in 8 years have used more then 2gb from my phone and use it constintatly. I just made a trip here to Arizona from Kansas and used google maps the whole way and still haven't gone...
Will display mirroring with a Jetpack use data?
[Community]
I use my Ellipsis Jetpack when on the road to access the internet with a Samsung tablet. I just discovered I can also use the Jetpack WiFi to mirror the tablet's display to a TV screen via an Amazon FireTV Stick. does the mirroring run up data cell usage against my allowance?
Will my jetpack use data if I am not using the internet?
[Community]
i purchased a jetpack to use on vacation in places that I need internet connection. does the device keeping using data time if I am not on the net but my I pad is still on?

Device Settings

Sign in to the Admin Page - Verizon Ellipsis® Jetpack® MHS700L
[Device-Specific Instructions]
To navigate to the admin page or if you've forgotten the admin password for your Verizon Ellipsis Jetpack, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Can the Ellipsis Jetpack block web pages?
[Community]
I have the Ellipsis Jet Pack model MHS700L. I don't see any way to filter web pages and when I visit some forums the number of video ads drains all my prepaid data. At home I can use the security features on my modem to block by web address, is there any feature available for Jet Pack users?
Can you update the PRL on the Ellipsis Jetpack MHS815L?
[Community]
There's nothing on the manual mentioning about updating the PRL, just the firmware and how to update the firmware.
How do I change the WEP password on my jet pack?
[Community]
How do I change the wep password on my jet pack?
Is it possible to unlock an Ellipsis Jetpack MHS800L?
[Community]
Hello, I own a Verizon ellipsis Jetpack MHS800L and I'd like to use it with other carrier's SIM cards when I travel abroad. I've tried an portuguese MEO SIM card to no avail. Is it possible to unlock my MHS800L? Are there any costs involved? Thank you very much. IS
My jetpack is stuck. How do I reset it?
[Community]
My jet pack is stuck in Goodbye...I have plugged into charger and tried removing and replacing the sim card with no luck...any suggestions on how to fix this?
What's the difference between the 791 and the 7730?
[Community]
what's the difference between the 791 and the 7730 jetpacks?
Will display mirroring with a Jetpack use data?
[Community]
I use my Ellipsis Jetpack when on the road to access the internet with a Samsung tablet. I just discovered I can also use the Jetpack WiFi to mirror the tablet's display to a TV screen via an Amazon FireTV Stick. does the mirroring run up data cell usage against my allowance?

GPS & Location Based Services

Lock, Unlock, Password & Security

Change the Admin Password - Verizon Ellipsis® Jetpack® MHS700L
[Device-Specific Instructions]
This info doesn't apply to changing the password used to connect to your Verizon Jetpack via Wi-Fi. The Administration Password is used to log in to the device web interface to manage settings (e.g. network name, network password, etc.) If you're having other issues with your phone or device, visit our...
What should I do if I forget my password?
[Community]
I can't get back into my Ellipsis because I forgot my password.  How do I get my password or change it remotely?

Operating System & Software

Software Update: Verizon Ellipsis Jetpack
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Verizon Ellipsis Jetpack.
Can you update the PRL on the Ellipsis Jetpack MHS815L?
[Community]
There's nothing on the manual mentioning about updating the PRL, just the firmware and how to update the firmware.
How Can I Update The Software Without A Computer?
[Community]
what if i don't have a pc, how can update the software for the ellipsis jetpack
How Do I Perform An Update For The Ellipsis Jetpack 800L?
[Community]
There is a new critical update for the Ellipsis Jetpack 800L but the tool to apply that is Windows only.  I only have a Mac.  What can I do?
How do I update my Jetpack MHS 800L?
[Community]
Whats the best way to update my Jetpack please
How do I update the software for an ellipsis jet pack mhs800l?
[Community]
How do I update the software ellipsis jet pack mhs800l

SIM Card

Insert SIM Card - Verizon Ellipsis™ Jetpack® MHS700L
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned)or when having connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Why won't my MHS700L Ellipsis jetpack turn on?
[Community]
My jetpack won't turn on. When I plug it in, the light is red. I leave it plugged in for a while and the light turns green. Even after all this, it still won't power on. Any suggestions?

Sounds, Volume & Audio

Status Indicators/Lights

Text & Multimedia Messaging

How do I block text messages?
[Community]
HOW DO I ACCESS, DELETE AND THEN BLOCK TEXT MESSAGES ON MY ELLIPSIS JETPACK???
Where Can I Find My Messages On The Ellipsis Jetpack Homepage?
[Community]
I want to know where to find the 2 messages located to the right of my message icon the my Ellipsis jetpack homepage. Will your answer on the community page? Thanks for your time.

Wi-Fi & Network

Set Up Wi-Fi Connection - Macintosh® OS X
[Device-Specific Instructions]
This may help connect the Wi-Fi on your Macintosh OS X computer to your Internet-capable device. This may help if you're having issues connecting to Wi-Fi. Visit our Wi-Fi FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These...
Add a Wi-Fi Network - Windows® 10
[Device-Specific Instructions]
Set Up Wi-Fi Connection - VZAccess® Manager
[Device-Specific Instructions]
Starting the WLAN service - Windows® Vista
[Device-Specific Instructions]
Can I get unlimited internet access with a prepaid jetpack?
[Community]
My tvs are using all my GB, so how do I get enough or unlimited access?
Forget Wi-Fi Connection - Windows® 10
[Device-Specific Instructions]
How do I get my Ellipsis Jetpack to connect to my computer running Windows 8.1?
[Community]
Has anyone had any problems connecting the jetpack (Ellipsis) to the internet with a computer that is running Windows 8,1?  I was able to remove my password and it connected, but I'm leary about connecting without the password.  It connected beautifully with my laptop using Windows 7 and my...
How do I stop jetpack connection issues?
[Community]
My Jetpack is not working I was able to connect with no issue for about ten minutes then it just stopped being connected. when i go into my Wifi Setting on my Phone or Tablet it shows up but says i am not in range HELP ME PLEASE.
Why can't I get internet on my pc with my jetpack?
[Community]
The new Ellipsis Jetpack works as it should with my Dell tablet running Windows 8. However when using it with my Dell PC I have a problem with connection to most sites. Google comes up as it should. Search anything and it will pull up links. However select a link and the browser reports "IE can not display...
Will my MHS700L work in Mexico?
[Community]
@Will my MHS700L work in Mexico?

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.