Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Samsung Galaxy S7
Apple® iPhone® 7 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Galaxy J7 / J7 V
DROID TURBO 2
Apple Watch® Series 3
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
LG K20™ V
Samsung Galaxy S8+
Moto Z Force Droid Edition
Pixel™, Phone by Google
Google Pixel 2
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy Note® 4
Verizon Wireless Home Phone
Apple® iPhone® 5c
Samsung Galaxy J3 (2016)
Google Pixel 2 XL
LG Revere® 3
Samsung 3G Network Extender
Verizon Ellipsis® 7
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Apple® iPhone® 5
V20™
Motorola moto z2 play
Jetpack® MiFi® 7730L
LG G6™
Samsung Gusto® 3
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Motorola moto z2 force edition
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Cadence by Kyocera
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
GizmoGadget™ by LG
LG G5
Pixel™ XL, Phone by Google
Verizon 4G LTE Broadband Router
Samsung Galaxy J3 V
Stylo™ 2 V
LG G4™
LG Exalt® LTE
DROID MAXX 2
Apple® iPhone® 4s
Pantech 4G LTE Global USB Modem UML290
Apple® iPhone® 4
ZenPad™ Z8
Verizon Ellipsis® Jetpack® MHS900L
Moto Z Droid Edition
Hum+ by Verizon
LG K8 V
LG G3
Verizon LTE Internet and Home Phone
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto e4
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG Optimus Zone™ 3 Prepaid
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
PRIV™ by BlackBerry®
LG V10™
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung 4G LTE Network Extender
Ellipsis® Jetpack® MHS800L
Galaxy J3 Mission Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Galaxy Tab E (8.0)
Apple® iPad® (9.7-inch)
Samsung Convoy® 4
Microsoft Surface 3
DuraXV
Samsung Convoy™ 3
Motorola moto e4 plus™
Verizon Wireless Home Phone T2000
GizmoPal® 2 by LG
Verizon Ellipsis® 10
BlackBerry® Bold™ 9930 smartphone
ZenPad™ Z10
Moto G Play
Verizon Global USB Modem USB730L
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem 551L
GizmoPal™
Samsung Gear S3 frontier
DROID RAZR M by MOTOROLA
Galaxy Tab E
KYOCERA DuraXVLTE
LG V30®
Samsung Convoy™ 2
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Casio G'zOne Ravine® 2
BlackBerry Classic
Casio G'zOne Commando®
ASUS ZenPad™ Z8s
Apple® iPad Pro® (12.9-inch)
Apple® iPad mini™
Verizon 4G LTE USB Modem UML295
Ellipsis™ Jetpack® MHS815L
LG K4™ LTE
Kyocera DuraXV+
Apple® iPad Air® 2
HTC 10™
Apple® iPad mini™ with Retina display
LG Exalt™
Samsung Gusto® 2
LG Extravert™ 2
Apple® iPad Pro® (10.5-inch)
Verizon Ellipsis® 8 HD
ZenFone™ V Live
LTE Internet (Installed)
ASUS ZenFone™ V
HTC One® (M8)
Sony Xperia® Z3v
Moto G™ by Motorola
ZTE Blade™ Vantage Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Commando® 4G LTE
ZTE Cymbal® LTE
LG G Pad 8.3 LTE
LG G Vista
LG G2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro®
Samsung Intensity™ II
DROID ULTRA by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
HTC Desire® 530
Verizon Wireless USB760 Modem
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto X™ by Motorola
HTC One M9
BlackBerry® Q10 smartphone
Gear S®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Note® II
Sonim XP5
Samsung Galaxy Tab® 2 (7.0)
Gear S2
HTC Desire® 526
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Apple® iPad Pro® (9.7-inch)
Apple® iPad® with Wi-Fi + 4G
Apple® iPad mini® 4
Samsung Galaxy Tab®
Apple® iPad®
DROID RAZR by MOTOROLA
Samsung 4G LTE Network Extender 2
Samsung Galaxy Tab S2
Galaxy Note® Edge
ASUS ZenFone™ AR
Samsung Galaxy Tab S3
Verizon GizmoTab™
Samsung Convoy™
Humx
Apple® iPad Air®
G Pad™ 7.0 LTE
Moto E™ Prepaid
HTC Desire® 626
LG Octane™
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
Nokia Lumia 822
BlackBerry® Z10 smartphone
LG Cosmos™ 2
LG Accolade™
Samsung Galaxy Book
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (10.1)
Nokia Lumia 928
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Samsung Haven™
LG Exalt™II
Samsung Gusto®
DROID X by MOTOROLA
LG Revere® 2
LG enV®3
Samsung Intensity™ III
LG 4G LTE USB Modem VL600
Ellipsis® Kids
G Pad™ 10.1 LTE
Arlo Go
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Dell™ Vostro™ V13 Laptop
Verizon MiFi™2200 Intelligent Mobile Hotspot
HP Elite x2 1012
HTC One®
LG Terra™
Yealink One TalkSM IP DECT Phone Bundle
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
Samsung Galaxy S® III mini
Samsung Galaxy Tab® 4 (10.1)
LG enV®2
Verizon Wireless UMW190 Global USB Modem
Verizon Ellipsis® 10 HD
Samsung Alias™ 2
Lancet™ for Android™
Samsung Galaxy Camera®
Nokia Lumia Icon
LG VX8300
Samsung Gear S3 classic
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (8.0)
Samsung Intensity™
DROID X2 by MOTOROLA
LG Cosmos™
Samsung Smooth™
Motorola XOOM™ 4G LTE
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC One® (M8) for Windows®
Samsung Knack™
Casio G'zOne Boulder®
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Apple® iPad mini™ 3
Apple® iPad® with Retina display
Pantech Hotshot™
DROID BIONIC by MOTOROLA
Motorola Barrage™
DROID RAZR HD by MOTOROLA
Lancet™
Samsung SCH-u340
DROID 4 by MOTOROLA
Spartan GoCam™
LG Extravert™
LG enV® TOUCH
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1
Samsung Galaxy Stellar™
Lucid™3 by LG
Samsung Galaxy Note® Pro
DROID RAZR MAXX by MOTOROLA
DROID INCREDIBLE 2 by HTC
LG Optimus Exceed™ 2
Sony Xperia® Z2
Nokia Lumia 2520
LG VX5500
Transpyre™ Prepaid
Samsung Fascinate™
Pantech Breakout™
Verizon Wireless UM175 USB Modem
HTC One® max
LG VX8360
Samsung Galaxy™ Stratosphere™
Hydro ELITE by KYOCERA
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Zone™
DROID DNA by HTC
HTC One® remix
Verizon Wireless PC5750 PC Card
Motorola W385
Samsung Galaxy Tab® S
Pantech Perception™
LG VX5400
Samsung Illusion™
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
Google Nexus 7
Enact™ by LG
DROID INCREDIBLE by HTC
Galaxy Nexus by Samsung
Samsung Galaxy View
Lucid™ by LG
Spectrum™ 2 by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Cosmos™ Touch
Pantech Jest™ 2
Samsung Gear S2 classic
LG VX8350
Samsung SCH-u410
HTC Desire® 612
Lexus Connected Car
Samsung Galaxy Tab® (7.7)
Lucid™2 by LG
Motorola XOOM™
Verizon Wireless CDM8975
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless G'zOne Type-S
Delphi Connect
LG VX5300
Casio G'zOne Rock™
Verizon Wireless Escapade®
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Curve™ 9370 smartphone
LG Voyager™
BlackBerry Classic Non-Camera
Motorola RAZR V3c
LG VX6100
LG Dare™
LG Chocolate® Touch
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola RAZR V3m in Gray
Luge™ by Motorola Prepaid
Motorola MOTO™ VU204
HP Spectre x2
LG VX5200
Pantech Caper™ Prepaid
Samsung Reality™
Samsung Galaxy Legend™
Motorola V325
LG VX3200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID XYBOARD 10.1 by MOTOROLA
Gateway® LT2016u Netbook
LG Chocolate® 3
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX3300
Samsung SCH-a870
Moto X™ - Designed by You
Samsung SCH-u540
Motorola W315
Samsung SCH-a630
Samsung SCH-a650
Samsung Zeal™
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
Motorola V325i
Verizon Wireless PN-300
Verizon Wireless U630 PC Card
BlackBerry® Curve™ 9310 smartphone
Verizon XU870 Global ExpressCard®
LG Clout™
Pantech Marauder™
Windows Phone 8X by HTC
Samsung ATIV SE™
Samsung SCH-u550
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
BlackBerry® Tour™ 9630 smartphone
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
Samsung Trance™
BlackBerry® Curve™ 9330 smartphone
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Accessories

Activation, Setup & User Guides

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Perform Over-The-Air (OTA) Activation
[Device-Specific Instructions]
Here's hot to perform initial activation/setup on your 3G or 4G smartphone or basic phone.
Display Easy Set-Up - LG Exalt™
[Device-Specific Instructions]
Phone Setup Wizard - LG Exalt™
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Transfer Pictures or Videos - Basic Phones
[Device-Specific Instructions]
Synchronizing Music to the Phone with Windows® Media Player 11
[Device-Specific Instructions]
Here's how to synchronize music to the phone with Windows® Media Player 11.
Move Music Files - Basic Phones
[Device-Specific Instructions]
Synchronizing Music to the Phone with Windows® Media Player 10
[Device-Specific Instructions]
Here's how to synchronize music to the phone with Windows® Media Player 10.

Basics

Battery & Power

Power Cycle the Wireless Device
[Device-Specific Instructions]
Remove Battery - LG Exalt™
[Device-Specific Instructions]
Battery Overview - LG Exalt™
[Device-Specific Instructions]
Insert Battery - LG Exalt™
[Device-Specific Instructions]

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Bluetooth® Discovery Mode - LG Exalt™
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG Exalt™
[Device-Specific Instructions]
Turn Bluetooth® On / Off - LG Exalt™
[Device-Specific Instructions]

Calendar

Add a Calendar Event - LG Exalt™
[Device-Specific Instructions]

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calls made from inside and outside the US.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place a Conference Call from Device
[Device-Specific Instructions]
Voice Activated Dialing - LG Exalt™
[Device-Specific Instructions]
Answer Options - LG Exalt™
[Device-Specific Instructions]
Convert Letters to Numbers
[Device-Specific Instructions]
Restriction Settings - LG Exalt™
[Device-Specific Instructions]
Speed Dial - LG Exalt™
[Device-Specific Instructions]
Call Waiting - Basic Phone
[Device-Specific Instructions]
Call a Number - LG Exalt™
[Device-Specific Instructions]
Airplane Mode - LG Exalt™
[Device-Specific Instructions]
Auto Retry Mode - LG Exalt™
[Device-Specific Instructions]
Call History - LG Exalt™
[Device-Specific Instructions]
DTMF - LG Exalt™
[Device-Specific Instructions]
Place a Conference Call - LG Exalt™
[Device-Specific Instructions]
Redial - LG Exalt™
[Device-Specific Instructions]
Redial Settings - LG Exalt™
[Device-Specific Instructions]
Reset Call Timers - LG Exalt™
[Device-Specific Instructions]

Camera, Photos & Videos

Transfer Pictures or Videos - Basic Phones
[Device-Specific Instructions]
Take and save a picture
[Device-Specific Instructions]
View Pictures / Videos - LG Exalt™
[Device-Specific Instructions]
Common Camera Settings - LG Exalt™
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]

Computer/PC Connectivity

Connect Your Device Directly to the PC
[Device-Specific Instructions]
Change the Modem COM Port
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Restore Contacts - Backup Assistant
[Device-Specific Instructions]
Here's how to restore contacts with Backup Assistant.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Contact - LG Exalt™
[Device-Specific Instructions]
Edit a Contact - LG Exalt™
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG Exalt™
[Device-Specific Instructions]
Caller ID Image - LG Exalt™
[Device-Specific Instructions]

Device ID & Info

View Device ID (ESN / MEID) - LG Exalt™
[Device-Specific Instructions]
View Phone Info - LG Exalt™
[Device-Specific Instructions]
View Phone Number - LG Exalt™
[Device-Specific Instructions]
View PRL / ERI ID - LG Exalt™
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Adjust Display Settings - LG Exalt
[Device-Specific Instructions]
Answer Options - LG Exalt™
[Device-Specific Instructions]
Adjust Font Settings - LG Exalt™
[Device-Specific Instructions]
Alert Sounds - LG Exalt
[Device-Specific Instructions]
Adjust Keypad Volume - LG Exalt™
[Device-Specific Instructions]
NAM Selection - LG Exalt™
[Device-Specific Instructions]
Phone Setup Wizard - LG Exalt™
[Device-Specific Instructions]
Touchscreen Settings - Basic Phones
[Device-Specific Instructions]
Adjust Backlight - LG Exalt™
[Device-Specific Instructions]
Adjust Brightness Settings - LG Exalt™
[Device-Specific Instructions]
Airplane Mode - LG Exalt™
[Device-Specific Instructions]
DTMF - LG Exalt™
[Device-Specific Instructions]
Display Theme Settings - LG Exalt™
[Device-Specific Instructions]
System Select - LG Exalt™
[Device-Specific Instructions]
View Call Timers - LG Exalt
[Device-Specific Instructions]

Email/Gmail

Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG Exalt™
[Device-Specific Instructions]

Home Screen

Banner Settings - LG Exalt™
[Device-Specific Instructions]

Internet & Web Browser

Cancel Mobile Web Subscriptions
[Device-Specific Instructions]
Activate Mobile Web Service
[Device-Specific Instructions]
Browsing the Internet with Mobile Web
[Device-Specific Instructions]
Access Websites - Mobile Web
[Device-Specific Instructions]
Set Up Favorites - Mobile Web 2.0
[Device-Specific Instructions]
Unsubscribe to Premium Content - Mobile Web
[Device-Specific Instructions]
Web Browser - LG Exalt™
[Device-Specific Instructions]
Clear Temporary Internet Files - LG Exalt™
[Device-Specific Instructions]
Refreshing the Browser Session
[Device-Specific Instructions]

Keyboard

Text Message Entry Method - LG Exalt™
[Device-Specific Instructions]
Set Shortcut - LG Exalt™
[Device-Specific Instructions]
Turn Keyguard On / Off - Basic Phones
[Device-Specific Instructions]

Language

Language - LG Exalt™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Phone Lock - LG Exalt™
[Device-Specific Instructions]
Unlock the Device - LG Exalt™
[Device-Specific Instructions]
Lock Code - LG Exalt™
[Device-Specific Instructions]

Memory/Storage

Remove SD Card - LG Exalt™
[Device-Specific Instructions]
Transfer Music to a Memory Card
[Device-Specific Instructions]
Check Memory - Basic Phone
[Device-Specific Instructions]
To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Insert SD Card - LG Exalt™
[Device-Specific Instructions]
Check Memory - LG Exalt™
[Device-Specific Instructions]

Music

Sync Music - LG Exalt™
[Device-Specific Instructions]
Transfer Music to a Memory Card
[Device-Specific Instructions]
Ensuring music files are named correctly
[Device-Specific Instructions]

Operating System & Software

Master Reset - LG Exalt™
[Device-Specific Instructions]
View Software Version - LG Exalt™
[Device-Specific Instructions]

SIM Card

Insert / Remove SIM Card - Basic Phones
[Device-Specific Instructions]
View SIM Card Number - Basic Phones
[Device-Specific Instructions]

Sounds, Volume & Audio

Volume Controls - LG Exalt™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Alert Sounds - LG Exalt
[Device-Specific Instructions]
Sound Easy Set-Up - LG Exalt™
[Device-Specific Instructions]
Set Ringtones - LG Exalt™
[Device-Specific Instructions]
Speakerphone - LG Exalt™
[Device-Specific Instructions]
Service Alerts - LG Exalt™
[Device-Specific Instructions]

Text & Multimedia Messaging

Send Picture/Video Message using Email
[Device-Specific Instructions]
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Text Message Entry Method - LG Exalt™
[Device-Specific Instructions]
View Text Messages - LG Exalt™
[Device-Specific Instructions]
Create and Send a Text Message - LG Exalt™
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Delete Messages - LG Exalt™
[Device-Specific Instructions]
Save a Picture Message - LG Exalt™
[Device-Specific Instructions]
Auto Receive Messages - LG Exalt™
[Device-Specific Instructions]
Auto Save Messages - LG Exalt™
[Device-Specific Instructions]
Save a Picture / Video Message - LG Exalt™
[Device-Specific Instructions]
Text Message Signature - LG Exalt™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Cut, Copy and Paste Text - LG Exalt™
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - LG Exalt™
[Device-Specific Instructions]

Wallpapers/Theme

Display Theme Settings - LG Exalt™
[Device-Specific Instructions]
Set Wallpaper - LG Exalt™
[Device-Specific Instructions]

Wi-Fi & Network

Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true