Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
Samsung Galaxy Tab® 4
Motorola V325xi

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Using My Verizon to Activate a Phone or Bring Your Own Device
[General Information]
Learn how to use My Verizon to activate a new phone or bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your New Verizon Wireless Smartphone
[How to Use Guide]
Learn how to activate and set up your new Apple® iPhone® or Android® smartphone with Verizon Wireless.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Set Up Device - LG G3
[Device-Specific Instructions]
Turn Off Android® Device Protection - LG G3 4G LTE
[Device-Specific Instructions]
Here's how to turn off Android Device Protection for your LG G3.
Turn On Android® Device Protection - LG G3 4G LTE
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your LG G3.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app to your Android Smartphone.
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Move Pictures / Videos from Device - LG G3
[Device-Specific Instructions]
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Move Music Files to Device - LG G3
[Device-Specific Instructions]
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Turn Android Beam On / Off - LG G3
[Device-Specific Instructions]
Transfer Data via Android Beam - LG G3
[Device-Specific Instructions]
To wirelessly transfer data from your LG G3 to another NFC-capable device, view this info.
Move Pictures / Videos to Device - LG G3
[Device-Specific Instructions]
Move Music Files from Device - LG G3
[Device-Specific Instructions]
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices
Transfer Content with LG Mobile Switch app
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
View Signal Strength - LG G3
[Device-Specific Instructions]
Here's how to view signal strength on the LG G3.
Lean the Basics for Your LG G3
[Video]
Are you new to your LG G3 from Verizon? This video gives you tips like how to add app shortcuts to your home screen, create folders to manage app shortcuts and more. Learn to multi-task and customize your phone.
Length: 4:37
LG G3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG G3.
LG G3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
See how to power on and shut down your LG G3.
LG G3 Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Discover how to use shortcuts to unlock the screen of your LG G3.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Soft Reset - LG G3
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Remove Battery - LG G3
[Device-Specific Instructions]
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Extend Battery Life - LG G3
[Device-Specific Instructions]
Power Saver Settings - LG G3
[Device-Specific Instructions]
Auto Restore - LG G3
[Device-Specific Instructions]
Battery-Saving Tips for Your LG G3
[Video]
Learn tips to improve the battery performance of your LG G3 from Verizon. See how to turn off apps you're not using, and use the Settings menu to turn off features like Bluetooth. Watch this tutorial to find out how to check the status of your battery.
Length: 1:25
View Battery Status - LG G3
[Device-Specific Instructions]
Turn Power Saver On / Off - LG G3
[Device-Specific Instructions]
Battery Overview - LG G3
[Device-Specific Instructions]
Insert Battery - LG G3
[Device-Specific Instructions]
Insert the Battery - LG G Vista
[Device-Specific Instructions]
LG G3 Simulator: Using Battery Saver Mode
[Interactive Simulation]
See how to switch to Battery Saver mode to help lengthen the battery life of your LG G3.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Send Contact via Bluetooth® - LG G3
[Device-Specific Instructions]
Bluetooth® Discovery Mode - LG G3
[Device-Specific Instructions]
Using Bluetooth® with Your LG G3
[Video]
Learn how to connect to another Bluetooth® enabled device with your LG G3 from Verizon.
Length: 1:12
LG G3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG G3 with your Bluetooth device.
LG G3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your LG G3.
Turn Bluetooth® On / Off - LG G3
[Device-Specific Instructions]

Calling & Dialing

HD Voice for Android FAQs
[FAQs]
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use, all on Verizon’s 4G LTE network.
Wi-Fi Calling FAQs
[FAQs]
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calls made from inside and outside the US.
Alaska Service FAQs
[FAQs]
Learn about Verizon Wireless services offered in Alaska, including plans, what devices are available and upcoming enhancements.
Place a Conference Call - LG G3
[Device-Specific Instructions]
Auto Reject or Ignore Call - LG G3
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - LG G3
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Add a Speed Dial - LG G3
[Device-Specific Instructions]
Calling Directly From Contacts and Favorites on Your LG G3
[Video]
Call from contacts or the Favorites widget on the home screen of your LG G3 from Verizon.
Length: 1:19
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Remove a Speed Dial - LG G3
[Device-Specific Instructions]
Airplane Mode - LG G3
[Device-Specific Instructions]
DTMF - LG G3
[Device-Specific Instructions]
Redial - LG G3
[Device-Specific Instructions]
Call a Number - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG G3.
LG G3 Simulator: Calling a New Number
[Interactive Simulation]
Find out how to use your LG G3 to call a new number.
LG G3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG G3.
LG G3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
Find out how to ignore a call and send a text message to the caller with your LG G3.
LG G3 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your LG G3.
LG G3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG G3.
LG G3 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG G3.
LG G3 Simulator: Using Hands-Free Calling
[Interactive Simulation]
See how to use your voice to place a call with your LG G3.
LG G3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG G3.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Move Pictures / Videos from Device - LG G3
[Device-Specific Instructions]
Turn Share Media On / Off (DLNA) - LG G3
[Device-Specific Instructions]
Google™ Photos
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG G3
[Device-Specific Instructions]
Take and Share a Picture - LG G3
[Device-Specific Instructions]
Play / Copy Media (DLNA) - LG G3
[Device-Specific Instructions]
Share Video from Gallery - LG G3
[Device-Specific Instructions]
View Media via External Display - LG G3
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Find out how to open your Camera app quickly right from the Lock screen on your LG G3.
LG G3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to take a picture of the screen and view it on your LG G3.
LG G3 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG G3.
LG G3 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG G3.
LG G3 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG G3.
LG G3 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your LG G3.
LG G3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your LG G3.
LG G3 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG G3.
LG G3 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture or video with the flash on using your LG G3.
LG G3 Simulator: Zooming In and Out
[Interactive Simulation]
See how to zoom in and out when taking photos or video on your LG G3.
Record and Share a Video - LG G3
[Device-Specific Instructions]
Share Picture from Gallery - LG G3
[Device-Specific Instructions]
View Pictures / Videos - LG G3
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - LG G3
[Device-Specific Instructions]
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
Windows® Device Manager Conflicts - LG G3
[Device-Specific Instructions]
Tethered Modem Connection - LG G3
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Send Contact via Bluetooth® - LG G3
[Device-Specific Instructions]
Export Contacts to SD Card - LG G3
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts to SIM Card - LG G3
[Device-Specific Instructions]
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
Here's how to resolve duplicate contacts if you are using multiple backup options on your device.
Import Contacts from SIM Card - LG G3
[Device-Specific Instructions]
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Edit a Contact - LG G3
[Device-Specific Instructions]
Import Contacts from SD Card - LG G3
[Device-Specific Instructions]
Calling Directly From Contacts and Favorites on Your LG G3
[Video]
Call from contacts or the Favorites widget on the home screen of your LG G3 from Verizon.
Length: 1:19
Contact Display Options - LG G3
[Device-Specific Instructions]
Delete a Contact - LG G3
[Device-Specific Instructions]
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Here's how to add a contact using Push to Talk Plus.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - LG G3
[Device-Specific Instructions]
Copy a Contact to the SIM Phone Book - LG G3
[Device-Specific Instructions]
Caller ID Image - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG G3.
LG G3 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG G3.
LG G3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG G3.
LG G3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG G3 without looking at it.
LG G3 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG G3.
LG G3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG G3.
Link / Unlink Contacts - LG G3
[Device-Specific Instructions]
View Contact Sync Source - LG G3
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Turn Data On / Off - LG G3
[Device-Specific Instructions]
Manage Data Usage - LG G3
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Data Roaming - LG G3
[Device-Specific Instructions]
If you can't connect to the Internet/have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Restrict Data Usage by App - LG G3
[Device-Specific Instructions]

Date & Time

Date and Time Settings - LG G3
[Device-Specific Instructions]
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Check for Water Damage - LG
[Device-Specific Instructions]
Here's how to help determine if your LG device has liquid damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device ID (ESN / IMEI / MEID) - LG G3
[Device-Specific Instructions]
View MAC Address - LG G3
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View Phone Info - LG G3
[Device-Specific Instructions]
View Phone Number - LG G3
[Device-Specific Instructions]

Device Settings

Account Sync Settings - LG G3
[Device-Specific Instructions]
Touch Screen Settings - LG G3
[Device-Specific Instructions]
Manage Interruptions - LG G3
[Device-Specific Instructions]
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Adjust Display Settings - LG G3
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness Settings - LG G3
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG G3
[Device-Specific Instructions]
Airplane Mode - LG G3
[Device-Specific Instructions]
DTMF - LG G3
[Device-Specific Instructions]
Set Up Printing - LG G3
[Device-Specific Instructions]
Turn Screen Inversion On / Off - LG G3
[Device-Specific Instructions]
If the color scheme on your LG G3 is reversed, view this.
Adjust Font Settings - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG G3 to change alert sounds, turn off GPS and more.
LG G3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG G3 by adjusting the screen timeout.
LG G3 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Find out ways to mute your LG G3.
LG G3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
Discover how to set your LG G3 to Airplane mode.
Manage Alerts / Notifications - LG G3
[Device-Specific Instructions]
Restriction Settings - LG G3
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Setting Up an Email Account on Your LG G3
[Video]
Learn how to set up personal and corporate email in this video.
Length: 2:38
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
Here's how to reset your Google/GMail account if you are having problems.
Account Sync Settings - LG G3
[Device-Specific Instructions]
Email Account Notification Settings - LG G3
[Device-Specific Instructions]
Remove Gmail™ Account - LG G3
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add an Existing Google™ Account - LG G3
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Change Password - Good Mobile Messaging - Android®
[Device-Specific Instructions]
Here's how to change your Good Mobile Messaging password on Android devices.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Gmail™ Sync - LG G3
[Device-Specific Instructions]
Compose and Send Email Message - LG G3
[Device-Specific Instructions]
Email Account Common Settings - LG G3
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
Delete Email Messages - LG G3
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
View Email Messages - LG G3
[Device-Specific Instructions]
Add a Personal Email Account - LG G3
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Email Account Signature Settings - LG G3
[Device-Specific Instructions]
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to an Email Message - LG G3
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - LG G3
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync®®) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Create a New Google™ Account - LG G3
[Device-Specific Instructions]
Email Account Data Usage Settings - LG G3
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
View Gmail™ Account Address / Username - Android™
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG G3 Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG G3.
LG G3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG G3.
LG G3 Simulator: Replying to an Email
[Interactive Simulation]
See how to reply to an email on your LG G3.
LG G3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG G3.
LG G3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Find out how to access your work email on your LG G3.
LG G3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG G3.
LG G3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG G3.
Remove a Personal Email Account - LG G3
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Using Gestures on Your LG G3
[Video]
Learn how to use fun and easy gestures on your LG G3.
Length: 1:55
Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Google Backup and Restore Options - LG G3
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Turn GPS Location On / Off - LG G3
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Add Home Screen Panels - LG G3
[Device-Specific Instructions]
Set Default Home Screen Panel - LG G3
[Device-Specific Instructions]
Add Widgets to Home Screen - LG G3
[Device-Specific Instructions]
Add Folders to Home Screen - LG G3
[Device-Specific Instructions]
Remove Items from Home Screen - LG G3
[Device-Specific Instructions]
Mode Change - LG G3
[Device-Specific Instructions]
Remove Home Screen Panels - LG G3
[Device-Specific Instructions]
View Home Screen Panels - LG G3
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG G3
[Device-Specific Instructions]
Rename Home Screen Folder - LG G3
[Device-Specific Instructions]
Access Notification Panel - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
Explore how to place widgets and apps on the Home screen of your LG G3 for quick access to them.
LG G3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your LG G3 to help organize your apps.
LG G3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to access your favorite apps right from the Lock screen on your LG G3.
LG G3 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
Find out how to add and delete Home screens on your LG G3.
LG G3 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your LG G3.
LG G3 Simulator: Changing the Default Home Screen
[Interactive Simulation]
A visual guide to changing the default Home screen on your LG G3.
LG G3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG G3.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Using Mobile Hotspot on Your LG G3
[Video]
Turning on the Mobile Hotspot features allows you to share an Internet connection with other devices. Learn how on your LG G3 from Verizon.
Length: 1:03
Turn Mobile Hotspot On / Off - LG G3
[Device-Specific Instructions]
Mobile Hotspot Settings - LG G3
[Device-Specific Instructions]
Mobile Hotspot - LG G3
[Device-Specific Instructions]
Change Mobile Hotspot Password - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG G3 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Turn Data On / Off - LG G3
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Add a Virtual Private Network - LG G3
[Device-Specific Instructions]
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Change the Browser Start / Home Page - LG G3
[Device-Specific Instructions]
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Web Browser - LG G3
[Device-Specific Instructions]
Browsing the Web on Your LG G3
[Video]
Browse the web on your LG G3 from Verizon. Learn how to open and close tabs and bookmark your favorite sites using Google Chrome.
Length: 1:13
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
LG G3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG G3, so it's easy to find later.
LG G3 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG G3.
LG G3 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Find out how to search the web using your voice with your LG G3.
LG G3 Simulator: Using Web Browser Windows
[Interactive Simulation]
Find out how to open, close and switch between windows or tabs in the web browser of your LG G3.

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG G3 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG G3.
Language Selection - LG G3
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Turn Off Screen Lock - LG G3
[Device-Specific Instructions]
Set Up Screen Lock - LG G3
[Device-Specific Instructions]
Lock Screen Notifications - LG G3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG G3
[Device-Specific Instructions]
Change Device Password - LG G3
[Device-Specific Instructions]
Unlock Screen - LG G3
[Device-Specific Instructions]
Manage Screen Lock Settings - LG G3
[Device-Specific Instructions]
Smart Lock - LG G3
[Device-Specific Instructions]
Modify SIM PIN - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG G3 to help protect your private information.
LG G3 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your LG G3.
Set Up Face Recognition - LG G3
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts to SD Card - LG G3
[Device-Specific Instructions]
Insert SD Card - LG G3
[Device-Specific Instructions]
Remove SD Card - LG G3
[Device-Specific Instructions]
Format SD Card - LG G3
[Device-Specific Instructions]
Check Memory - LG G3
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]
Import Contacts from SD Card - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Find out how to put in and take out a microSD card for your LG G3 to add memory for photos, videos, music, documents and more.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Move Music Files to Device - LG G3
[Device-Specific Instructions]
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Move Music Files from Device - LG G3
[Device-Specific Instructions]

Navigating & Multitasking

LG G3 Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to turn your Location settings on and off to help protect your privacy on your LG G3.
LG G3 Simulator: Managing Data Usage
[Interactive Simulation]
Explore ways to monitor your data usage and help protect yourself from unwanted overage charges on your LG G3.
LG G3 Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your LG G3.
LG G3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
See how to swipe between multiple Home screens on your LG G3.
LG G3 Simulator: Using Dual View for Apps
[Interactive Simulation]
Learn how to use Dual View for Apps on your LG G3.
LG G3 Simulator: Using QSlide™ for Multitasking
[Interactive Simulation]
Discover how to use QSlide for multitasking on your LG G3.
LG G3 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your LG G3.

Near Field Communication (NFC)

Turn NFC On / Off - LG G3
[Device-Specific Instructions]
Share Content with NFC on Your LG G3
[Video]
Share content with a tap of your phone with the NFC feature on your LG G3.
Length: 1:21
Tap & Pay - LG G3
[Device-Specific Instructions]
Turn Android Beam On / Off - LG G3
[Device-Specific Instructions]
Transfer Data via Android Beam - LG G3
[Device-Specific Instructions]
To wirelessly transfer data from your LG G3 to another NFC-capable device, view this info.
LG G3 Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
See how to use NFC and Android Beam on your LG G3 to wirelessly transmit information to other compatible devices.

Operating System & Software

LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - LG G3
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to update LG device software using a computer if an Over-the-Air update fails.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to repair LG device software using a computer if an Over-the-Air update fails.
Initial Setup - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to install the LG Software Upgrade Assistant on your PC or Mac.
View Software Version - LG G3
[Device-Specific Instructions]
Install Device Software Update - LG G3
[Device-Specific Instructions]
Factory Data Reset (Powered On) - LG G3
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Reset All Settings - LG G3
[Device-Specific Instructions]
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device. Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. Personal data such as downloaded...
Remove Ransomware From the Device - Android
[Device-Specific Instructions]

Quick Memo

LG G3 Simulator: Capturing and Drawing on a QuickMemo+™
[Interactive Simulation]
An interactive guide for using QuickMemo+ to draw and write on screenshots with your LG G3.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
Remove SIM Card - LG G3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - LG G3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
View SIM Card Number - LG G3
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - LG G3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG G3
[Device-Specific Instructions]
Import Contacts from SIM Card - LG G3
[Device-Specific Instructions]
Unblock SIM PIN - LG G3
[Device-Specific Instructions]
Here's how to unblock your SIM PIN on your LG G3.
Copy a Contact to the SIM Phone Book - LG G3
[Device-Specific Instructions]
Modify SIM PIN - LG G3
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
LG G3 Simulator: Inserting and Removing the Micro SIM Card
[Interactive Simulation]
Discover how to put in and take out a micro SIM card for your LG G3.

Social Networking

LG G3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
See how to access your Facebook account on your LG G3.
LG G3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG G3 to help protect your account.
LG G3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG G3.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Volume Controls - LG G3
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - LG G3
[Device-Specific Instructions]
Speakerphone - LG G3
[Device-Specific Instructions]
Turn Off All Sounds - LG G3
[Device-Specific Instructions]
Vibrate Mode - LG G3
[Device-Specific Instructions]
Manage Alerts / Notifications - LG G3
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Set Default Messaging App - LG G3
[Device-Specific Instructions]
Create and Send a Text Message - LG G3
[Device-Specific Instructions]
Delete Messages - LG G3
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
View Text Messages - LG G3
[Device-Specific Instructions]
Text Message Signature - LG G3
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Text Message Notification Settings - LG G3
[Device-Specific Instructions]
Auto Receive Messages - LG G3
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Cut, Copy and Paste Text - LG G3
[Device-Specific Instructions]
Capture a Screenshot - LG G3
[Device-Specific Instructions]
Access Menus with Long Press - Android®
[Device-Specific Instructions]
LG G3 Simulator: Finding Additional Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG G3.

TV

Wireless Display - LG G3
[Device-Specific Instructions]
Turn Share Media On / Off (DLNA) - LG G3
[Device-Specific Instructions]
DLNA Settings - LG G3
[Device-Specific Instructions]
Play / Copy Media (DLNA) - LG G3
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
TTY Settings - LG G3
[Device-Specific Instructions]
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.

Wallpapers/Theme

Set Wallpaper - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Find out how to change the appearance of an icon on your LG G3.
LG G3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your LG G3.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Setting - LG G3
[Device-Specific Instructions]
Add a Virtual Private Network - LG G3
[Device-Specific Instructions]
Using W-iFi Direct on Your LG G3
[Video]
Wi-Fi Direct lets you connect to other devices, similar to Bluetooth®. This video shows the steps to find and connect to another device using Wi-Fi Direct on your LG G3 from Verizon.
Length: 0:56
Auto Switch Between Wi-Fi & Mobile Data Networks - LG G3
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Setting Up Wi-iFi on Your LG G3
[Video]
See the steps to connect to a Wi-Fi network on your LG G3 from Verizon.
Length: 0:57
Reset Network Settings - LG G3
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG G3
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - LG G3
[Device-Specific Instructions]
Access Wi-Fi Direct - LG G3
[Device-Specific Instructions]
Add a Wi-Fi Network - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG G3 to connect to a Wi-Fi network, so you can access the Internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG G3
[Device-Specific Instructions]

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