Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force edition
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Initial Activation and Setup - LG G3
[Device-Specific Instructions]
What steps do I take to upgrade to the LG G3?
[Community]
Hello! My 2-year plan is finally ready to get upgraded. I currently have an apple iPhone 4, and I just purchased an LG G3 from Best Buy. Do I activate the phone myself, or can I bring my LG G3 in to be activated, recycle my old device, and buy insurance to go with it? Thank you!Shelby

Back Up & Transfer Content

Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Move Pictures / Videos from Device - LG G3
[Device-Specific Instructions]
Move Music Files to Device - LG G3
[Device-Specific Instructions]
Media Share - Android®
[Device-Specific Instructions]
Turn Android Beam™ On / Off - LG G3
[Device-Specific Instructions]
Transfer Data via Android™ Beam - LG G3
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG G3
[Device-Specific Instructions]
Move Music Files from Device - LG G3
[Device-Specific Instructions]
Move Music to Device - Android® Smartphone
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon Website
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Internet Connection Speeds
[Device-Specific Instructions]
View Signal Strength - LG G3
[Device-Specific Instructions]
Lean the Basics for Your LG G3
[Video]
Are you new to your LG G3 from Verizon? This video gives you tips like how to add app shortcuts to your home screen, create folders to manage app shortcuts and more. Learn to multi-task and customize your phone.
Length: 4:37
LG G3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG G3.
LG G3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
See how to power on and shut down your LG G3.
LG G3 Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Discover how to use shortcuts to unlock the screen of your LG G3.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Soft Reset - LG G3
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Remove Battery - LG G3
[Device-Specific Instructions]
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Extend Battery Life - LG G3
[Device-Specific Instructions]
Power Saver Settings - LG G3
[Device-Specific Instructions]
Auto Restore - LG G3
[Device-Specific Instructions]
Battery-Saving Tips for Your LG G3
[Video]
Learn tips to improve the battery performance of your LG G3 from Verizon. See how to turn off apps you're not using, and use the Settings menu to turn off features like Bluetooth. Watch this tutorial to find out how to check the status of your battery.
Length: 1:25
View Battery Status - LG G3
[Device-Specific Instructions]
Turn Power Saver On / Off - LG G3
[Device-Specific Instructions]
Battery Overview - LG G3
[Device-Specific Instructions]
Can I use wireless charging with a 3rd party battery?
[Community]
Does anyone know if I buy a 3rd party extended life battery for this phone with the wireless charging still work? Thanks in advance!!
How Do I Charge My LG G3 While In Germany?
[Community]
Will I be able to use my usual phone  charger using only an adapter while in Germany?
Insert Battery - LG G3
[Device-Specific Instructions]
Insert the Battery - LG G Vista
[Device-Specific Instructions]
LG G3 Simulator: Using Battery Saver Mode
[Interactive Simulation]
See how to switch to Battery Saver mode to help lengthen the battery life of your LG G3.
LG L3 is the battery non-removable?
[Community]
Read a review under shop here at verizon stating the battery is non-removable?Sure hope this is not correct, was looking forward to ordering.Passed on the M8 due to this, passed on the S5 due to only 16gb release.Will start googling, what a shame, glad I read the review, now to see if this is true.Any...
Why is my battery draining so quickly after the update?
[Community]
As it states in the heading, I'm experiencing very fast battery drains now after that last update.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
Send Contact via Bluetooth® - LG G3
[Device-Specific Instructions]
Bluetooth® Discovery Mode - LG G3
[Device-Specific Instructions]
Using Bluetooth® with Your LG G3
[Video]
Learn how to connect to another Bluetooth® enabled device with your LG G3 from Verizon.
Length: 1:12
How do I get my device to sync automatically?
[Community]
How can I set lg g3 to automatically sync to my ford sync
LG G3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG G3 with your Bluetooth device.
LG G3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your LG G3.
Turn Bluetooth® On / Off - LG G3
[Device-Specific Instructions]
Why Can't I Pair My Phone With My Car Anymore?
[Community]
I have an LG G3 phone.  I have always connected it to my car for calls and music via bluetooth.  I have Uconnect on my Dodge journey.  The last few days it will pair for phone use but I cannot listen to my music from my phone to my car. What could be the problem.  I have not changed...
Why can't my Bluetooth and WiFi be turned on at the same time?
[Community]
Since the last Lollipop upgrade, my LG G3 is experiencing issues. I can no longer have Bluetooth and WiFi on at the same time and connect to WiFi. I could before. My Bluetooth LE devices also no longer want to connect with my LG G3, I have a Fitbit Flex that will only sync/connect when I force it to by...

Calling & Dialing

HD Voice for Android FAQs
[FAQs]
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and Video Calling, all on Verizon’s 4G LTE network
Wi-Fi Calling FAQs
[FAQs]
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Place an International Call
[Device-Specific Instructions]
Alaska Service FAQs
[FAQs]
Learn about Verizon Wireless services offered in Alaska, including plans, what devices are available and upcoming enhancements.
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Place a Conference Call - LG G3
[Device-Specific Instructions]
Auto Reject or Ignore Call - LG G3
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Call History - LG G3
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Add a Speed Dial - LG G3
[Device-Specific Instructions]
Calling Directly From Contacts and Favorites on Your LG G3
[Video]
Call from contacts or the Favorites widget on the home screen of your LG G3 from Verizon.
Length: 1:19
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Remove a Speed Dial - LG G3
[Device-Specific Instructions]
Airplane Mode - LG G3
[Device-Specific Instructions]
DTMF - LG G3
[Device-Specific Instructions]
Redial - LG G3
[Device-Specific Instructions]
Call a Number - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG G3.
LG G3 Simulator: Calling a New Number
[Interactive Simulation]
Find out how to use your LG G3 to call a new number.
LG G3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG G3.
LG G3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
Find out how to ignore a call and send a text message to the caller with your LG G3.
LG G3 Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your LG G3.
LG G3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG G3.
LG G3 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG G3.
LG G3 Simulator: Using Hands-Free Calling
[Interactive Simulation]
See how to use your voice to place a call with your LG G3.
LG G3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG G3.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Move Pictures / Videos from Device - LG G3
[Device-Specific Instructions]
Turn Share Media On / Off (DLNA) - LG G3
[Device-Specific Instructions]
Google™ Photos
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG G3
[Device-Specific Instructions]
Take and Share a Picture - LG G3
[Device-Specific Instructions]
Play / Copy Media (DLNA) - LG G3
[Device-Specific Instructions]
Share Video from Gallery - LG G3
[Device-Specific Instructions]
View Media via External Display - LG G3
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - LG G3
[Device-Specific Instructions]
Does the G3 have both a front facing and back camera? What are their specs?
[Community]
NjAb asked Verizon Wireless: Q: Does the G3 have both a front facing and back camera? What are their specs?A: The LG G3 has one of the best cameras on the smartphone market! With a 13MP camera on the back and a 2.1MP shooter on the front, you're sure to take great pics. Additionally, the front facing...
LG G3 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Find out how to open your Camera app quickly right from the Lock screen on your LG G3.
LG G3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to take a picture of the screen and view it on your LG G3.
LG G3 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG G3.
LG G3 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG G3.
LG G3 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG G3.
LG G3 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a picture using your LG G3.
LG G3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your LG G3.
LG G3 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG G3.
LG G3 Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture or video with the flash on using your LG G3.
LG G3 Simulator: Zooming In and Out
[Interactive Simulation]
See how to zoom in and out when taking photos or video on your LG G3.
Record and Share a Video - LG G3
[Device-Specific Instructions]
Share Picture from Gallery - LG G3
[Device-Specific Instructions]
View Pictures / Videos - LG G3
[Device-Specific Instructions]
Why aren't my pictures visible in DCIM from 1/1/2016 on?
[Community]
I have an LG G3 and download my pictures and videos from the phone to my (MS7 Based) Dell Laptop regularly via cable.  Since New Year's Day I am having a problem that no pictures from 1/1/2016 onwards are visible in the DCIM directory when I connect the cable, even though they are visible in the...

Computer/PC Connectivity

USB Debugging Mode - LG G3
[Device-Specific Instructions]
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
Windows® Device Manager Conflicts - LG G3
[Device-Specific Instructions]
Tethered Modem Connection - LG G3
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Send Contact via Bluetooth® - LG G3
[Device-Specific Instructions]
Export Contacts to SD Card - LG G3
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts to SIM Card - LG G3
[Device-Specific Instructions]
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Import Contacts from SIM Card - LG G3
[Device-Specific Instructions]
Edit a Contact - LG G3
[Device-Specific Instructions]
Import Contacts from SD Card - LG G3
[Device-Specific Instructions]
Calling Directly From Contacts and Favorites on Your LG G3
[Video]
Call from contacts or the Favorites widget on the home screen of your LG G3 from Verizon.
Length: 1:19
Contact Display Options - LG G3
[Device-Specific Instructions]
Delete a Contact - LG G3
[Device-Specific Instructions]
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - LG G3
[Device-Specific Instructions]
Copy a Contact to the SIM Phone Book - LG G3
[Device-Specific Instructions]
Caller ID Image - LG G3
[Device-Specific Instructions]
How do I transfer my contacts to my G3?
[Community]
upgraded from dumb phone to lg g3. Did backup assistant before upgrade but don't know how to download them to new phone. Help!
LG G3 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG G3.
LG G3 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG G3.
LG G3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG G3.
LG G3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG G3 without looking at it.
LG G3 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG G3.
LG G3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG G3.
Link / Unlink Contacts - LG G3
[Device-Specific Instructions]
View Contact Sync Source - LG G3
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]
Turn Data On / Off - LG G3
[Device-Specific Instructions]
Manage Data Usage - LG G3
[Device-Specific Instructions]
Data Roaming - LG G3
[Device-Specific Instructions]
If you can't connect to the Internet/have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Why is my data not working?
[Community]
I noticed my data was not working. It seems connected, and has the 3G icon in grey ( meaning no network), and I can't load any pages unless I have my wifi connected. help.

Date & Time

Date and Time Settings - LG G3
[Device-Specific Instructions]
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Device ID (ESN / IMEI / MEID) - LG G3
[Device-Specific Instructions]
View MAC Address - LG G3
[Device-Specific Instructions]
View Phone Info - LG G3
[Device-Specific Instructions]
View Phone Number - LG G3
[Device-Specific Instructions]

Device Settings

Account Sync Settings - LG G3
[Device-Specific Instructions]
Touch Screen Settings - LG G3
[Device-Specific Instructions]
Manage Interruptions - LG G3
[Device-Specific Instructions]
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Adjust Display Settings - LG G3
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Brightness Settings - LG G3
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG G3
[Device-Specific Instructions]
Airplane Mode - LG G3
[Device-Specific Instructions]
DTMF - LG G3
[Device-Specific Instructions]
Set Up Printing - LG G3
[Device-Specific Instructions]
Turn Screen Inversion On / Off - LG G3
[Device-Specific Instructions]
If the color scheme on your LG G3 is reversed, view this.
Adjust Font Settings - LG G3
[Device-Specific Instructions]
Does the G3 have a slot for a removable SD card?
[Community]
Mikiemike1 asked Verizon Wireless: Q: Does the G3 have a slot for a removable SD card? A: Your inquiry is very much appreciated. Yes, the Verizon LG G3, Model # VS985 has a microSDHC™ Memory Slot that supports up to a 128GB microSDHC™ card. Technically, it can support up to a 2TB...
Does this device support removable memory?
[Community]
Dinkumdale asked Verizon Wireless: Q: Does this device support removable memory?A: Yes, the LG G3 will support a MicroSD card up to 128GB memory size.
How do I change the way my notifications work?
[Community]
My LG G3 did a system update to 23C last week now my notifications don't work like it did before the update.  The led works sporadically, I can't change the color and I cannot see items in the notifications bar from the locked screen. How can I fix this??
How do I install USB drivers for Windows 10 on my for G3?
[Community]
After upgraded to Windows 10 on my PC, the USB driver for my G3 seems not working now. Whenever I plugged in the USB cable that came with the phone, approximately 10 - 15 seconds later, the popup  on my phone said (not exact word, but means) "not charging, need to install the USB driver or use the...
How do I repair my SD card?
[Community]
All of a sudden my phone is telling me that my SD card is damaged and asking me to reformat it which I don't want to do because I don't want to lose what I have on it. Has anyone else experienced this and know how to fix it?
How do I use voice-to-text?
[Community]
I have recently acquired an LG G3 and am having trouble with texting.  I thought there was a voice-to-text option but there is no microphone on the virtual keyboard. I have searched several forums and tried many suggestions.  I press the gear, all that pops up is the handwriting tool and clipboard. ...
LG G3 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG G3 to change alert sounds, turn off GPS and more.
LG G3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG G3 by adjusting the screen timeout.
LG G3 Simulator: Setting the Phone to Silent
[Interactive Simulation]
Find out ways to mute your LG G3.
LG G3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
Discover how to set your LG G3 to Airplane mode.
Manage Alerts / Notifications - LG G3
[Device-Specific Instructions]
Restriction Settings - LG G3
[Device-Specific Instructions]
System Select - LG G3
[Device-Specific Instructions]
Where do I find the "memory" option on my Lg G3?
[Community]
Just received the 6.0 and found there is no "memory" option under Setting. If there is, it should be under the "device" group. What I see are, Sound&Notificaiton, Display, .... Dual window as the last one. But no "memory", without this option, how do I check RAM usage? Thanks
Why can't I change my notification tone?
[Community]
My Verizon LG G3 phone will not let me change my text notification tone. No matter which one I select, it goes back to the one I do not want. Have tried all I know, including powering the phone off/on, but that did not solve the issue. How can I fix this?
Why isn't voice search working?
[Community]
When trying to do a voice search response is Cant reach Google at the moment

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Setting Up an Email Account on Your LG G3
[Video]
Learn how to set up personal and corporate email in this video.
Length: 2:38
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Account Sync Settings - LG G3
[Device-Specific Instructions]
Email Account Notification Settings - LG G3
[Device-Specific Instructions]
Remove Gmail™ Account - LG G3
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add an Existing Google™ Account - LG G3
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Sync - LG G3
[Device-Specific Instructions]
Compose and Send Email Message - LG G3
[Device-Specific Instructions]
Email Account Common Settings - LG G3
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
Delete Email Messages - LG G3
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
View Email Messages - LG G3
[Device-Specific Instructions]
Add a Personal (POP / IMAP) Account - LG G3
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Email Account Signature Settings - LG G3
[Device-Specific Instructions]
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to an Email Message - LG G3
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - LG G3
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync®®) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Create a New Google™ Account - LG G3
[Device-Specific Instructions]
Email Account Data Usage Settings - LG G3
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG G3 Simulator: Attaching a File to an Email
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG G3.
LG G3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG G3.
LG G3 Simulator: Replying to an Email
[Interactive Simulation]
See how to reply to an email on your LG G3.
LG G3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG G3.
LG G3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Find out how to access your work email on your LG G3.
LG G3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG G3.
LG G3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG G3.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Using Gestures on Your LG G3
[Video]
Learn how to use fun and easy gestures on your LG G3.
Length: 1:55
Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Google Backup and Restore Options - LG G3
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Turn GPS Location On / Off - LG G3
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Add Home Screen Panels - LG G3
[Device-Specific Instructions]
Set Default Home Screen Panel - LG G3
[Device-Specific Instructions]
Add Widgets to Home Screen - LG G3
[Device-Specific Instructions]
Add Folders to Home Screen - LG G3
[Device-Specific Instructions]
Remove Items from Home Screen - LG G3
[Device-Specific Instructions]
Mode Change - LG G3
[Device-Specific Instructions]
Remove Home Screen Panels - LG G3
[Device-Specific Instructions]
View Home Screen Panels - LG G3
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG G3
[Device-Specific Instructions]
Rename Home Screen Folder - LG G3
[Device-Specific Instructions]
Access Notification Panel - LG G3
[Device-Specific Instructions]
I am seeing an unknown icon in my status bar. It looks like an eye inside of a rectangle and it never stays for more than a second or two. What is this?
[Community]
Josh5313 asked Verizon Wireless: Q: I am seeing an unknown icon in my status bar. It looks like an eye inside of a rectangle and it never stays for more than a second or two. What is this? A: This icon is for a Smart screen feature which does not allow the screen to turn off while you are looking...
LG G3 Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
Explore how to place widgets and apps on the Home screen of your LG G3 for quick access to them.
LG G3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your LG G3 to help organize your apps.
LG G3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to access your favorite apps right from the Lock screen on your LG G3.
LG G3 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
Find out how to add and delete Home screens on your LG G3.
LG G3 Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your LG G3.
LG G3 Simulator: Changing the Default Home Screen
[Interactive Simulation]
A visual guide to changing the default Home screen on your LG G3.
LG G3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG G3.
Why doesn't my screen scroll vertically?
[Community]
My Verizon LG G3 was updated to Marshmallow 6.0, but the app screen does not scroll vertically as advertised. What happened?

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Using Mobile Hotspot on Your LG G3
[Video]
Turning on the Mobile Hotspot features allows you to share an Internet connection with other devices. Learn how on your LG G3 from Verizon.
Length: 1:03
Turn Mobile Hotspot On / Off - LG G3
[Device-Specific Instructions]
Mobile Hotspot Settings - LG G3
[Device-Specific Instructions]
Mobile Hotspot - LG G3
[Device-Specific Instructions]
Change Mobile Hotspot Password - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG G3 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Turn Data On / Off - LG G3
[Device-Specific Instructions]
Add a Virtual Private Network - LG G3
[Device-Specific Instructions]
Change the Browser Start / Home Page - LG G3
[Device-Specific Instructions]
Web Browser - LG G3
[Device-Specific Instructions]
Browsing the Web on Your LG G3
[Video]
Browse the web on your LG G3 from Verizon. Learn how to open and close tabs and bookmark your favorite sites using Google Chrome.
Length: 1:13
Reboot the Router
[Device-Specific Instructions]
LG G3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG G3, so it's easy to find later.
LG G3 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG G3.
LG G3 Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Find out how to search the web using your voice with your LG G3.
LG G3 Simulator: Using Web Browser Windows
[Interactive Simulation]
Find out how to open, close and switch between windows or tabs in the web browser of your LG G3.

Keyboard

Turn Voice Input On / Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG G3 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG G3.
Language Selection - LG G3
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Turn Off Screen Lock - LG G3
[Device-Specific Instructions]
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Set Up Screen Lock - LG G3
[Device-Specific Instructions]
Lock Screen Notifications - LG G3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG G3
[Device-Specific Instructions]
Change Device Password - LG G3
[Device-Specific Instructions]
Unlock the Device - LG G3
[Device-Specific Instructions]
Password Options - LG G3
[Device-Specific Instructions]
Smart Lock - LG G3
[Device-Specific Instructions]
Modify SIM PIN - LG G3
[Device-Specific Instructions]
How do I remove the lock screen from my device?
[Community]
how do you change the lock screen back to the none  lock screen after that option in settings is not available?
LG G3 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG G3 to help protect your private information.
LG G3 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your LG G3.

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts to SD Card - LG G3
[Device-Specific Instructions]
Insert SD Card - LG G3
[Device-Specific Instructions]
Remove SD Card - LG G3
[Device-Specific Instructions]
Format SD Card - LG G3
[Device-Specific Instructions]
Check Memory - LG G3
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]
Import Contacts from SD Card - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Find out how to put in and take out a microSD card for your LG G3 to add memory for photos, videos, music, documents and more.

Navigating & Multitasking

LG G3 Simulator: Configuring Location Settings
[Interactive Simulation]
Find out how to turn your Location settings on and off to help protect your privacy on your LG G3.
LG G3 Simulator: Managing Data Usage
[Interactive Simulation]
Explore ways to monitor your data usage and help protect yourself from unwanted overage charges on your LG G3.
LG G3 Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your LG G3.
LG G3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
See how to swipe between multiple Home screens on your LG G3.
LG G3 Simulator: Using Dual View for Apps
[Interactive Simulation]
Learn how to use Dual View for Apps on your LG G3.
LG G3 Simulator: Using QSlide™ for Multitasking
[Interactive Simulation]
Discover how to use QSlide for multitasking on your LG G3.
LG G3 Simulator: Using the Notification Panel
[Interactive Simulation]
Find out how to access and clear the Notification Panel on your LG G3.

Near Field Communication (NFC)

Turn NFC On / Off - LG G3
[Device-Specific Instructions]
Share Content with NFC on Your LG G3
[Video]
Share content with a tap of your phone with the NFC feature on your LG G3.
Length: 1:21
Tap & Pay - LG G3
[Device-Specific Instructions]
Turn Android Beam™ On / Off - LG G3
[Device-Specific Instructions]
Transfer Data via Android™ Beam - LG G3
[Device-Specific Instructions]
Does the LG G3 have an NFC chip?
[Community]
My bank has started using Android Pay, and I wanted to know if my LG G3 is capable of using Android Pay.
LG G3 Simulator: Using Near Field Communication and Android Beam™
[Interactive Simulation]
See how to use NFC and Android Beam on your LG G3 to wirelessly transmit information to other compatible devices.

Operating System & Software

LG G3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - LG G3
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Software Version - LG G3
[Device-Specific Instructions]
Install System Updates - LG G3
[Device-Specific Instructions]
Factory Data Reset (Powered On) - LG G3
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Reset All Settings - LG G3
[Device-Specific Instructions]
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device. Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. Personal data such as downloaded...
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
How do I update my device with the latest system update?
[Community]
My LG G3 is still running VS985 12b. The only update that shows under System Updates in Settings is the VS985 23b update. I read everywhere that the VS985 35b update was released months ago. How do I update my G3 to VS985 35b?
Why did all the colors change after the update?
[Community]
After the update all colors changed and the icons in the notification bar are now white.  How do I change this.

Quick Memo

LG G3 Simulator: Capturing and Drawing on a QuickMemo+™
[Interactive Simulation]
An interactive guide for using QuickMemo+ to draw and write on screenshots with your LG G3.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove SIM Card - LG G3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - LG G3
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
View SIM Card Number - LG G3
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - LG G3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG G3
[Device-Specific Instructions]
Import Contacts from SIM Card - LG G3
[Device-Specific Instructions]
Unblock SIM PIN - LG G3
[Device-Specific Instructions]
Copy a Contact to the SIM Phone Book - LG G3
[Device-Specific Instructions]
Modify SIM PIN - LG G3
[Device-Specific Instructions]
Can I get a free SIM card from the Verizon Store?
[Community]
I currently have an old HTC Incredible2 (3G) with an active Verizon account. I want to purchase a LG G3 (4G) phone from a friend who has just upgraded to a new LG G5 device. Can I just simply go to a Verizon store and get a Free 4G Sim card.? Activate it with my account info. and go.? Without any new...
Can I put my old sim card into my replacement phone?
[Community]
Do I put my old white sim card into the new replacement phone if the other phone was damaged?
Is my device unlocked for use overseas?
[Community]
I want to add a sim card for using overseas.  I am not sure if my LG is unlocked already.
LG G3 Simulator: Inserting and Removing the Micro SIM Card
[Interactive Simulation]
Discover how to put in and take out a micro SIM card for your LG G3.
What should I do if my device doesn't recognize my SIM card?
[Community]
My new phone doesn't recognize my SIM card.
Why Doesn't My LG G3 Recognize My Sim Card?
[Community]
I have the LG G3 and for about a week now I keep getting this message that the sim card isn't found. I turn my phone off, take the sim card out and reinsert it and then it works fine.So my phone still works but it's a little annoying. Also it's happening a little more frequently so I'm worried that one...
Why can't I connect to 4G LTE?
[Community]
Up until this past weekend, I have had no big issues with my phone. As of Sunday afternoon, I am no longer getting 4G LTE service. I am only getting 3G. Here are the things I have already checked/tried: - Switched "Network Mode" from Global to LTE/CDMA- Reboot- Power off, removed SIM card, waited...
Why does my device tell me my SIM card is not from Verizon?
[Community]
After a hard factory reset of my LG3 android phone, during the set up wizard I'm getting a message that says "this SIM card is not from Verizon wireless." I haven't replaced the SIMcard. The only SIM card I've ever had in the phone IS from Verizon wireless. What should I do now?  Thanks...
Why is our device saying there is no SIM card?
[Community]
My son's LG3 phone is saying no sim what's wrong He had the phone since April
Will my LG G3 from South Korea work on Verizon?
[Community]
I plan to move to the US and acquire a plan for my smartphone.The smartphone in question is the LG G3 cat.6 that I bought in South Korea.Will I be able to get a Wireless Phone Plan for this phone in the United States?

Social Networking

LG G3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
See how to access your Facebook account on your LG G3.
LG G3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG G3 to help protect your account.
LG G3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG G3.

Sounds, Volume & Audio

Volume Controls - LG G3
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - LG G3
[Device-Specific Instructions]
Speakerphone - LG G3
[Device-Specific Instructions]
Turn Off All Sounds - LG G3
[Device-Specific Instructions]
Vibrate Mode - LG G3
[Device-Specific Instructions]
How do I adjust the earpiece volume?
[Community]
How do I adjust the earpiece volume on my LG3 phone?  All I can find online is info on how to adjust the Master Volume that regulates how loud the ring tone is.  I need to adjust the volume of the earpiece b/c I can't hear the people on the other end.
Manage Alerts / Notifications - LG G3
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Set Default Messaging App - LG G3
[Device-Specific Instructions]
Create and Send a Text Message - LG G3
[Device-Specific Instructions]
Delete Messages - LG G3
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
View Text Messages - LG G3
[Device-Specific Instructions]
Text Message Signature - LG G3
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Text Message Notification Settings - LG G3
[Device-Specific Instructions]
Auto Receive Messages - LG G3
[Device-Specific Instructions]
How Can I Resend A Text After It Failed?
[Community]
on a LG3 phone, how do you resend a text to a person that did not go thru?????
How do I unsubscribe from integrated messaging?
[Community]
I am trying to unsubscribe from Integrated messaging on my Verizon Messages app. But when I hit 'unsubscribe' it gives me the following error: "Integrated Messaging: Internal Server Error".... What do I do from here?
How do I use voice-to-text?
[Community]
I have recently acquired an LG G3 and am having trouble with texting.  I thought there was a voice-to-text option but there is no microphone on the virtual keyboard. I have searched several forums and tried many suggestions.  I press the gear, all that pops up is the handwriting tool and clipboard. ...
Text Message Signature - Android™
[Device-Specific Instructions]
Why can't I send or receive messages?
[Community]
I had just received this phone today via delivery (brand new through Amazon). For the first few minutes it was great - easy set up, able to send a few messages to my family about the new phone when suddenly (having literally only sent three messages prior) it stopped sending/receiving altogether. Messages...
Why did my messages get mixed up?
[Community]
A couple days ago, when getting ready to reply to a message, that all the messages within that string, and all others, were not actually what was exchanged with that person. How does this happen and what can be done to correct it?

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Cut, Copy and Paste Text - LG G3
[Device-Specific Instructions]
Capture a Screenshot - LG G3
[Device-Specific Instructions]
Access Menus with Long Press - Android®
[Device-Specific Instructions]
How do I enter the 'Personal info' accessed from the bottom of 'Emergency call' off the lock screen?
[Community]
MRG53 asked Verizon Wireless: Q: How do I enter the 'Personal info' accessed from the bottom of 'Emergency call' off the lock screen? A: Please go to Contacts > In Case of Emergency contacts (swipe up to the top). Then click the Info button (“i” with circle on the bottom center)...
How do I get my device to read the SD Card as a drive letter?
[Community]
How can I get the LG G3 to read the SD Card as a drive letter?
How do I perform a factory reset?
[Community]
Accidentally smashed my phone in my car door yesterday so I got a replacement today. Now I need to send back the broken one. But first, I'd like to completely wipe it and do a factory reset. Only problem is the screen is smashed and is totally unresponsive. It lights up and everything, you just can't...
LG G3 Simulator: Finding Additional Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG G3.
My device is frozen on the logo screen. How do I fix this?
[Community]
My LG G3 is frozen on logo screen, any advice?

TV

Wireless Display - LG G3
[Device-Specific Instructions]
Turn Share Media On / Off (DLNA) - LG G3
[Device-Specific Instructions]
DLNA Settings - LG G3
[Device-Specific Instructions]
Play / Copy Media (DLNA) - LG G3
[Device-Specific Instructions]
HDMI Format - LG G3
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - LG G3
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - LG G3
[Device-Specific Instructions]
LG G3 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Find out how to change the appearance of an icon on your LG G3.
LG G3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your LG G3.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Setting - LG G3
[Device-Specific Instructions]
Verify LTE Advanced Devices
[Device-Specific Instructions]
Add a Virtual Private Network - LG G3
[Device-Specific Instructions]
Using W-iFi Direct on Your LG G3
[Video]
Wi-Fi Direct lets you connect to other devices, similar to Bluetooth®. This video shows the steps to find and connect to another device using Wi-Fi Direct on your LG G3 from Verizon.
Length: 0:56
Auto Switch Between Wi-Fi & Mobile Data Networks - LG G3
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Setting Up Wi-iFi on Your LG G3
[Video]
See the steps to connect to a Wi-Fi network on your LG G3 from Verizon.
Length: 0:57
Reset Network Settings - LG G3
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG G3
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - LG G3
[Device-Specific Instructions]
Turn Wi-Fi Direct On / Off - LG G3
[Device-Specific Instructions]
Add a Wi-Fi Network - LG G3
[Device-Specific Instructions]
How do I disable and enable my Wi-Fi?
[Community]
My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?
LG G3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG G3 to connect to a Wi-Fi network, so you can access the Internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG G3
[Device-Specific Instructions]
Why can't I get on the internet on wi-fi after the update?
[Community]
My Wifi connects like normal but when I go to the web I get a lot of  -No Internet Reload
Why can't my Bluetooth and WiFi be turned on at the same time?
[Community]
Since the last Lollipop upgrade, my LG G3 is experiencing issues. I can no longer have Bluetooth and WiFi on at the same time and connect to WiFi. I could before. My Bluetooth LE devices also no longer want to connect with my LG G3, I have a Fitbit Flex that will only sync/connect when I force it to by...
Why does my LG G3 wi-fi keep turning itself on?
[Community]
My WIFI on my LG3 has just begun turning itself on. Even though I have gone to setting and keep turning it ff?
Why is my data not working?
[Community]
I noticed my data was not working. It seems connected, and has the 3G icon in grey ( meaning no network), and I can't load any pages unless I have my wifi connected. help.

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