Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
DROID DNA by HTC
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android™
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Verizon Wireless PC5750 PC Card
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Moto X™ - Designed by You (2nd Generation)
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your New Android Tablet
[How to Use Guide]
Learn how to activate and set up your Android tablet with Verizon Wireless.
Insert SIM Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Remove SD Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Set Up Device - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Set Up Device - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Download and Install Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Here's how to download and install the Content Transfer app on an Android smartphone.
Restore and Download Photos / Videos - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to restore content on your Android tablet using Verizon Cloud.
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Transfer Content with Samsung Smart Switch™ Mobile App
[Device-Specific Instructions]
Here's how to transfer content from your old device to your current Samsung phone.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.
Media Share - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Quick Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
View Signal Strength - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to view signal strength on the Samsung Galaxy Tab S 10.5.
Sign In / Out - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the buttons and Home screen of your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Samsung Galaxy Tab S on and off.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Here's how to extend battery life and troubleshoot battery issues on your phone.
Soft Reset - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not vibrating), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues with your...
Turn Battery Optimization On / Off - Android® 6.0 and higher (Samsung)
[Device-Specific Instructions]
Battery optimization helps conserve battery power on your Samsung device and is turned on by default.
Auto Restore - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Samsung Galaxy Tab® S Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Samsung Galaxy Tab S with your Bluetooth device.
Samsung Galaxy Tab® S Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos to another Bluetooth device, like a tablet or printer, with your Samsung Galaxy Tab S.

Calendar

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]

Camera, Photos & Videos

Restore and Download Photos / Videos - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to restore content on your Android tablet using Verizon Cloud.
Media Share - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Changing Scene Modes
[Interactive Simulation]
A visual guide for changing scene modes to take a picture with both cameras at the same time on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide to set a picture as the Home screen background on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Using Dual Camera
[Interactive Simulation]
A visual guide for using Dual Shot to take a picture with both cameras at the same time on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Samsung Galaxy Tab S.

Computer/PC Connectivity

USB Debugging Mode - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device/USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Back Up Contacts - Verizon Cloud - Android® Tablet
[Device-Specific Instructions]
Here's how to back up your contacts on your Android tablet.
Add a Contact - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group of contacts on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S.
View Contact Sync Source - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Verizon Data Service Plan (Prepaid) - Android® Tablet
[Device-Specific Instructions]
Here's how to change the Prepaid Verizon data service plan on an Android tablet.
Forgot Verizon Data Service Username / Password (Prepaid) - Android® Tablet
[Device-Specific Instructions]
Here's how to view your username or reset your password for your Verizon data service on your Android tablet.
Manage Data Usage - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
Manage Data Usage - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your device.
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Date & Time

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View MAC Address - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
View MAC Address - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
View Signal Strength - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to view signal strength on the Samsung Galaxy Tab S 10.5.

Device Settings

Touch Screen Settings - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to adjust the touch screen sensitivity for your Galaxy Tab S 10.5.
Touch Screen Settings - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to adjust the touch screen sensitivity for your Galaxy Tab S 10.5.
Accessibility Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
To enable or disable visual, hearing and dexterity and interaction settings (camera flash notification, font size, screen zoom, text-to-speech, touch and hold delay) on your device, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk...
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Screen Mirroring - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Set Up Printing - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Set Up Printing - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Quick Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Quick Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Airplane Mode - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access settings on your Samsung Galaxy Tab S for actions such as changing alert sounds or turning off GPS services.
Samsung Galaxy Tab® S Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy Tab S by adjusting the screen timeout.
Samsung Galaxy Tab® S Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for muting your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Tab S to Airplane mode.
Turn Screen Inversion On / Off - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
If the color scheme on your Galaxy Tab S 10.5 is reversed, view this.
Vibrate Mode - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Update the Gmail Password - Android®
[Device-Specific Instructions]
Remove Gmail™ Account - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Gmail™ Account - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android®
[Device-Specific Instructions]
Here's how to change your Good Mobile Messaging password on Android devices.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Here's how to manage your Gmail notification settings.
Compose and Send Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to compose and send a Gmail message.
Reply to a Gmail™ Message - Android®
[Device-Specific Instructions]
Here's how to reply to a Gmail message.
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Here's how to add, edit or remove a signature for your Gmail messages.
View Gmail™ Account Address / Username - Android®
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Sync - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync) - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Corporate Email Account (Exchange ActiveSync) - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Tab® S Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a group on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Samsung Galaxy Tab S.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to remotely locate and lock your device.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to locate your Android device remotely.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Multi Window - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
View Signal Strength - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Here's how to view signal strength on the Samsung Galaxy Tab S 10.5.
Samsung Galaxy Tab® S Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
An interactive guide on how to add folders to the Home screen on your Samsung Galaxy Tab S to help organize your apps.
Samsung Galaxy Tab® S Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Samsung Galaxy Tab S for quick access to them.
Samsung Galaxy Tab® S Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add and change a shortcut on the Lock screen of your Samsung Galaxy Tab S
Samsung Galaxy Tab® S Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to rearrange and resize widgets and apps on the Home screen of your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Samsung Galaxy Tab S.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Samsung Galaxy Tab® S Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy Tab S as a Mobile Hotspot so you can share your data connection with other devices.

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Allow / Block Browser Cookies - Chrome™ Browser - Android® 
[Device-Specific Instructions]
If you can't browse the internet or view website images via the Chrome browser on your device, view this info.
Save Pictures from Browser - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to save a photo on your Android Chrome Browser.
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Turn JavaScript On / Off - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you can't view web pages on your device, checking your JavaScript settings often helps.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Chrome™ Browser - Android®
[Device-Specific Instructions]
If you're getting a 'page cannot be displayed' error or can't browse the internet, follow these steps.
Access Websites - Chrome™ Browser - Android®
[Device-Specific Instructions]
Here's how to access the Chrome browser on your Android device.
Web Browser - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy Tab S so it's easy to find later.
Samsung Galaxy Tab® S Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S.

Internet & Web Browser Issues

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy Tab® S Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Samsung Galaxy Tab S.

Lock, Unlock, Password & Security

Restore Default Settings - Samsung
[Device-Specific Instructions]
Unlock Screen - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
To unlock the screen on your Galaxy Tab S 10.5, check out this info.
Smart Lock - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Modify SIM PIN - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Registering Your Fingerprints
[Interactive Simulation]
Learn how to Register your fingerprints on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Tab S to help protect your private information.
Samsung Galaxy Tab® S Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Unlocking the Screen with Your Fingerprints
[Interactive Simulation]
Learn how to unlock the screen with your fingerprints on your Samsung Galaxy Tab S.
Unblock SIM PIN - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Format SD Card via PC
[Device-Specific Instructions]
Here's how to format or erase your memory card using a computer.
Remove SD Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Insert SD Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Check Memory - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Samsung Galaxy Tab S to add more memory for things like photos, videos, music and documents.

Music

Rename a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to rename a music playlist via the Google Play Music app.
Create Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to create a music playlist via the Google Play Music app.
Play Music Files - Google Play™ Music - Android™
[Device-Specific Instructions]
Here's how to play music files via the Google Play Music app.
Add a Song to a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to add a song to a music playlist via the Google Play Music app.
Delete a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to delete a music playlist via the Google Play Music app.
Remove a Song from a Music Playlist - Google Play™ Music - Android®
[Device-Specific Instructions]
Here's how to remove a song from a music playlist via the Google Play Music app.
Media Share - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Creating a Station in Milk Music
[Interactive Simulation]
Learn how to create a station in Milk Music on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Listening to Music with Milk Music
[Interactive Simulation]
Learn how to Use Milk Music on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Using the Milk Music Dial
[Interactive Simulation]
Learn how to Use the Milk Music Dial on your Samsung Galaxy Tab S.

Navigating & Multitasking

Multi Window - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Editing Multi Window Items
[Interactive Simulation]
Learn how to edit Multi Window items on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Expanding an App to Full Screen
[Interactive Simulation]
Learn how to expand an app to full screen using Multi Window on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily find, open and close apps that are running on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sharing Between Windows
[Interactive Simulation]
Learn how to share between windows using Multi Window on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Using Multi Window
[Interactive Simulation]
Learn how to use Multi Window on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Samsung Galaxy Tab S.

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.
Samsung Galaxy Tab S Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Enable / Disable Auto Updates - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.
Factory Data Reset (Powered On) - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Reset All Settings - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device. Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. Personal data such as downloaded...

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
How to Insert a SIM Card
[Video]
This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.
Length: 1:22
Insert SIM Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove SIM Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove SIM Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove SIM Card - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Modify SIM PIN - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Samsung Galaxy Tab S.
Unblock SIM PIN - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Unblock SIM PIN - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Logging Out of Facebook
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Tab S to help protect your account.
Samsung Galaxy Tab® S Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Tab S.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate / make sounds when receiving texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Volume Controls - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate / make sounds when receiving texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Samsung Galaxy Tab® S Simulator: Recording a Message
[Interactive Simulation]
Learn how to record a text message from your Samsung Galaxy Tab S.
Samsung Galaxy Tab® S Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group of your contacts from your Samsung Galaxy Tab S.
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android®
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help with using your Samsung Galaxy Tab S through videos and tutorials.

Visual & Hearing Accessibility

Accessibility Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
To enable or disable visual, hearing and dexterity and interaction settings (camera flash notification, font size, screen zoom, text-to-speech, touch and hold delay) on your device, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk...
Accessibility Settings - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
To enable or disable visual, hearing and dexterity and interaction settings (camera flash notification, font size, screen zoom, text-to-speech, touch and hold delay) on your device, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk...
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Here's how to turn on TalkBack settings for your Android device.
Accessibility Settings - Android®
[Device-Specific Instructions]
Here's how to configure common accessibility settings for your Android smartphone or tablet.
Magnification Gestures / Touch Zoom - Android®
[Device-Specific Instructions]
Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

Set Wallpaper - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Set Wallpaper - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Samsung Galaxy Tab S.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
View MAC Address - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy Tab® S 10.5
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Media Share - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Samsung Galaxy Tab® S Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to Use your Samsung Galaxy Tab S to connect to a Wi-Fi network so you can access the Internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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