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Go Unlimited FAQs

General Information
  1. Go Unlimited gives you all the data you'll ever need at a better value. Enjoy unlimited data, voice and text each month.

    With Go Unlimited you get:

    • Unlimited 4G LTE data
    • Unlimited Talk & Text
    • Talk, text and data in Mexico and Canada included
    • DVD-quality streaming (480p)
    • Unlimited Mobile Hotspot (600 Kbps)
    • Verizon Up rewards

    Go Unlimited is perfect for those who:

    • Browse the internet and check email
    • Stream video sometimes and don't mind if it's not HD
    • Use Mobile Hotspot occasionally and don't need 4G speeds for it


  2. Go Unlimited pricing is based on how many phones you have on your account. The price also depends on whether you sign up for Auto Pay and paper-free billing, which gives a $5 discount for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Go Unlimited monthly fees:

    Phones

    Monthly Plan Cost

    Monthly Plan Cost with Auto Pay

    and Paper-Free Billing

    1 $80 $75
    2 $140 ($70 each) $130
    3 $165 ($55 each) $150
    4 or more $45 each $5 off each

     

    $140 ($70 each)


  3. Yes, you can have different unlimited plans for every phone on your account, as long as all your phones are on one of the following unlimited plans:

    • Above Unlimited
    • Beyond Unlimited
    • Go Unlimited

    Pick the one that's right for each user. For example, you could have 2 phones on Above Unlimited, 1 phone on Beyond Unlimited and 1 phone on Go Unlimited.

    Your data devices and connected devices (e.g., Palm, tablet, Jetpack®, smartwatch, etc.) will also need to have their own compatible data-only plan.

    Learn about mix and match unlimited pricing

    Note: When you first switch your plan to a mix and match option in My Verizon, you'll be asked to select the unlimited plan for each line on your account.



  4. If you already have Verizon: You can add or switch to Go Unlimited in the My Verizon app or the Change Plan page in My Verizon.

    If you're new to Verizon: Sign up for Go Unlimited at our Verizon Plan page.



  5. When you have 4 phones on Go Unlimited, you pay $45 for each phone for a total monthly cost of $180. Plus, when you pay through Auto Pay (using a debit card or bank account) with paper-free billing you get a $5 discount on each of those phones, giving you a net $20 discount. After the discount, you're paying $160/month which is $40 for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.

       
    Go Unlimited (4 phones x $45)
    $180
    Auto pay and paper-free discount (4 phones x $5)
    -$20
    Total
    $160 ($40 for each phone)/month


  6. Your account can have up to:

    • 10 smartphones, basic phones or tablets
    • 20 connected devices (e.g., Palm, tablet, smartwatch, streaming camera, etc.)

    Note: If you sign up for Go Unlimited after 6/18/18, your data devices and connected devices need to have their own compatible data-only plan.



  7. Go Unlimited provides unlimited Mobile Hotspot at speeds up to 600 Kbps. Although this isn't as speedy as 4G LTE, it's ideal for occasional Mobile Hotspot use with devices that won't be regularly streaming HD video and music or sharing large files.

    If you plan to use Mobile Hotspot regularly and/or share it with devices for things that require a faster connection, Beyond Unlimited or Above Unlimited may be right for you.



  8. With Go Unlimited, your video quality is 480p for smartphones.



  9. Verizon Cloud media storage isn't included with Go Unlimited, but you can use the Verizon Cloud app to back up and store your contacts.

    You can add up to 1 TB of Verizon Cloud media storage online in My Verizon for a monthly fee.

    With Above Unlimited, 500 MB of Verizon Cloud storage is included.



  10. Yes it does. Go Unlimited lets you use your domestic data while in Mexico and Canada . It also includes unlimited calling or texting while in Mexico and Canada.



  11. Smartphones and basic phones are eligible for Go Unlimited. If you sign up for Unlimited after 6/18/18, the connected devices (e.g., Palm, tablet, Jetpack, smartwatch, etc.) on your account need to have own compatible data-only plan. When you add devices, you'll be asked to choose the data plan for each device.



  12. No. Data boost isn't available with Go Unlimited. If you want the option of buying a Data Boost, Beyond Unlimited or Above Unlimited may be right for you.



  13. Go Unlimited isn't eligible for your employer discount or corporate plan discount, but you can still take advantage of any other benefits your employer's program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive the following account-level discount for Go Unlimited:

    • 1 phone – $15 discount
    • 2 phones – $35 discount
    • 3+ phones – $40 discount

    Note: If you signed up for Go Unlimited before 6/18/18, you have a $15 account-level discount, no matter how many lines you have. You can mix and match unlimited plans on your account to get the new discount listed above.

    Learn how to register for your military discount. Visit our Military and Veterans FAQs for more information.

    Additional discounts are available by signing up for Auto Pay (using a debit card or bank account) and paper-free billing. Save an additional $5 off the monthly account access fee for each phone.

    Learn more about the Auto Pay and paper-free billing discount.

    Sign up now for Auto Pay and paper-free billing.



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