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Samsung Gusto® 3 - Support Overview

Find device-specific support and online tools for your Samsung Gusto 3.

Activate and setup

Learn how to activate and set up your Gusto 3.

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All Topics

Accessories

Activation, Setup & User Guides

Back Up & Transfer Content

Basics

Battery & Power

Bluetooth

Calendar

Calling & Dialing

Camera, Photos & Videos

Computer/PC Connectivity

Contacts

Device ID & Info

Device Settings

Email/Gmail

GPS & Location Based Services

Home Screen

Internet & Web Browser

Keyboard

Language

Lock, Unlock, Password & Security

Memory/Storage

Music

Operating System & Software

Sounds, Volume & Audio

Text & Multimedia Messaging

Tips, Tricks & Shortcuts

Visual & Hearing Accessibility

Wallpapers/Theme

Wi-Fi & Network

Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Samsung Gusto® 3 - Phone Setup Wizard

Samsung Gusto® 3 - Display Easy Set-Up

Here's how to set the Home screen on your Samsung Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Manual Firmware Over-The-Air (FOTA) Upgrade

Here's how to perform an over-the-air firmware update on your Gusto 2 / Gusto 3 if it doesn't update automatically.

Samsung Gusto 3 User Guide (PDF)

This Samsung Gusto 3 User Guide can help you get the most out of your device, messaging, calling, understanding contacts, common tools and device setup.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.

Length: 2:58

Transfer Pictures or Videos - Basic Phones

Move Music Files - Basic Phones

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Samsung Gusto® 3 - View Battery Info

Samsung Gusto® 3 - Remove Battery

Here's how to remove the battery from your Gusto 3.

Samsung Gusto® 3 - Insert Battery

Here's how to insert the battery into your Gusto 3.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Ensure the Bluetooth Device is Compatible with the Bluetooth Handheld

Check out this info on Bluetooth device compatibility.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Samsung Gusto® 2 / Gusto® 3 - Bluetooth® Discovery Mode

To make your Gusto 2 / Gusto 3 visible to Bluetooth devices, view this info.

Samsung Gusto® 2 / Gusto® 3 - Turn Bluetooth® On / Off

Here's how to turn Bluetooth for your Samsung Gusto 2 / Gusto 3 on or off.

Samsung Gusto® 3 - Send Contact via Bluetooth®

Here's how to send a contact on your Samsung Gusto 3 via Bluetooth.

Samsung Gusto® 2 / Gusto® 3 - Delete Paired Bluetooth® Connection

Calendar

Samsung Gusto® 2 / Gusto® 3 - Add a Calendar Event

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Samsung Gusto® 2 / Gusto® 3 - Restriction Settings

To allow or restrict access to services on your Samsung Gusto 2 / Gusto 3, view this info.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Samsung Gusto® 2 / Gusto® 3 - Speed Dial

Here's how to add a speed dial to your Gusto 2 / Gusto 3.

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Voice Activated Dialing

Here's how to use the voice-activated dialing feature on your Samsung Gusto / Gusto 2 / Gusto 3.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Samsung Gusto® / Gusto® 2 / Gusto® 3 - View Call History

Here's how to view call history or individual calls from your Samsung Gusto / Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Answer Options

Samsung Gusto® 2 / Gusto® 3 - Place a Conference Call

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

Call Waiting - Basic Phone

Samsung Gusto® / Gusto® 2 / Gusto® - Delete Call History

Here's how to clear the call history from your Gusto / Gusto 2.

Samsung Gusto® 2 / Gusto® 3 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning, view this info.

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Reset Call Timers

Here's how to reset the call timers on your Gusto / Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Call a Number

Here's how to place a call from your Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Manage DTMF Tones

If you're calling into an automated system and your dialpad entries aren't recognized, view this info.

Samsung Gusto® 2 / Gusto® 3 - Redial

Samsung Gusto® 2 / Gusto® 3 - Redial Settings

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Transfer Pictures or Videos - Basic Phones

Take and save a picture

Samsung Gusto® / Gusto® 2 / Gusto® 3 - View Pictures / Videos

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Samsung Convoy® 3 - Take and Send a Picture via Messaging

Here's how to take and send a picture with your Convoy 3.

Samsung Gusto® 3 - Take and Send a Picture via Messaging

Here's how to take and send a picture on your Gusto 3.

Camera Settings Support

Samsung Gusto® 3 - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, etc.) for your Gusto 3.

Computer/PC Connectivity

Samsung Gusto® 2 / Gusto® 3 - Windows® Device Manager Conflicts

If you can't transfer media between your Samsung Gusto 2 / Gusto 3 and PC, view this info.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Restore Contacts - Backup Assistant

Here's how to restore contacts with Backup Assistant.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Samsung Gusto® 2 / Gusto® 3 - Add a Contact

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Samsung Gusto® 2 / Gusto® 3 - Edit a Contact

Here's how to edit a contact on your Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Delete a Contact

Here's how to remove a contact from your Samsung Gusto 2 / Gusto 3.

Samsung Gusto® 3 - Backup Assistant℠ Plus - Back Up Contacts

Samsung Gusto® 3 - Backup Assistant℠ Plus - Restore Contacts

Import /Export Contacts from a Comma Sparated Values (*.csv) File - Entourage

Samsung Gusto® 3 - Send Contact via Bluetooth®

Here's how to send a contact on your Samsung Gusto 3 via Bluetooth.

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Caller ID Image

Here's how to set or change the image for a saved contact on your Samsung Gusto / Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Access Contacts

Device ID & Info

Samsung Gusto® - View Device ID (ESN / IMEI / MEID) - Samsung Gusto® 3

Samsung Gusto® 2 / Gusto® 3 - View Phone Number

Here's how to view the phone number for your Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - View Phone Info

Samsung Gusto® 2 / Gusto® 3 - View PRL / ERI ID

Device Settings

Configure Company Name ID

Samsung Gusto® 3 - Phone Setup Wizard

Samsung Gusto® 3 - Adjust Display Settings

Samsung Gusto® 2 / Gusto® 3 - Answer Options

Samsung Gusto® 2 / Gusto® 3 - System Select

Samsung Gusto® 2 / Gusto® 3 - Alert Sounds

Samsung Gusto® 2 / Gusto® 3 - Adjust Backlight

Samsung Gusto® 2 / Gusto® 3 - NAM Selection

Here's how to switch your Samsung Gusto 2 / Gusto 3 between two different phone numbers that are programmed into it.

Samsung Gusto® 2 / Gusto® 3 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning, view this info.

Samsung Gusto® / Gusto® 2 / Gusto® 3 - View Call Timers

Here's how to view call timers on your Gusto / Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Manage DTMF Tones

If you're calling into an automated system and your dialpad entries aren't recognized, view this info.

Samsung Gusto® 3 - Adjust Font Settings

Here's how to adjust how text appears on your Gusto 3.

Samsung Gusto® 3 - Display Theme Settings

Email/Gmail

My Verizon Website - Internet Spam Blocking

Here's how to permanently block text message spam sent from email addresses, domains or text nicknames.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.

Length: 3:21

GPS & Location Based Services

Samsung Gusto® 2 / Gusto® 3 - Turn GPS Location On / Off

Here's how to turn GPS location for your Gusto 2 / Gusto 3 on or off.

Home Screen

Samsung Gusto® 2 / Gusto® 3 - Banner Settings

Here's how to configure the personalized greeting on the home screen of your Gusto 2 / Gusto 3.

Internet & Web Browser

Cancel Mobile Web Subscriptions

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Samsung Gusto® 2 / Gusto® 3 - Open Web Browser

Here's how to open the default web browser on your Samsung Gusto 2 / Gusto 3.

Unsubscribe to Premium Content - Mobile Web

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Refreshing the Browser Session

Samsung Gusto® 2 / Gusto® 3 - Browser Bookmarks

Here's how to add a browser bookmark on your Samsung Gusto 2 / Gusto 3.

Samsung Gusto® 3 - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet on your Samsung Gusto 3, view this.

Keyboard

Samsung Gusto® 2 / Gusto® 3 - Text Message Entry Method

Samsung Gusto® 3 - Set Shortcut

Here's how to set phone shortcuts on your Gusto 3.

Language

Samsung Gusto® 2 / Gusto® 3 - Language Selection

Here's how to change the language used on your Samsung Gusto 2 / Gusto 3.

Lock, Unlock, Password & Security

Samsung Gusto® 2 / Gusto® 3 - Set Up Phone Lock

Here's how to set up screen lock options on your Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Unlock Screen

To unlock the screen on your Samsung Gusto 2 / Gusto 3, check out this info.

Samsung Gusto® 2 / Gusto® 3 - Lock Code

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Samsung Gusto® 2 / Gusto® 3 - Check Memory

Here's how to free up space if your Gusto 2 / Gusto 3 runs slow / crashes, apps freeze or you can't save media.

Music

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Ensuring music files are named correctly

Samsung Gusto 3® - Play Music Files

Here's how to play music files on your Gusto 3.

Operating System & Software

Samsung Gusto® 2 / Gusto® 3 - Master Reset

To restore your device to factory default settings, view this info on performing a Master Reset.

Samsung Gusto® 2 / Gusto® 3 - Auto Firmware Over-The-Air (FOTA) Upgrade

Here's how to download the latest firmware update for your Samsung Gusto 2 / Gusto 3.

Samsung Gusto® 2 / Gusto® 3 - Manual Firmware Over-The-Air (FOTA) Upgrade

Here's how to perform an over-the-air firmware update on your Gusto 2 / Gusto 3 if it doesn't update automatically.

Samsung Gusto® 2 / Gusto® 3 - View Software Version

Here's how to view the software version your Samsung Gusto 2 / Gusto 3 is running.

Tips, Tricks & Shortcuts

Samsung Gusto® 3 - Cut, Copy and Paste Text

Visual & Hearing Accessibility

Samsung Gusto® 2 / Gusto® 3 - Manage TTY Settings

To change the TTY settings on your Samsung Gusto 2 / Gusto 3, check out this info.

Wallpapers/Theme

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Set Wallpaper

Here's how to set the Home screen image on your Samsung Gusto / Gusto 2 / Gusto 3.

Samsung Gusto® 3 - Display Theme Settings

Wi-Fi & Network

Video:
Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.

Length: 2:55

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Samsung Gusto® 3 - Support Overview

Filter all topics below.

Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Activation, Setup & User Guides

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Perform Over-The-Air Activation (OTA)

Samsung Gusto® 3 - Phone Setup Wizard

Samsung Gusto® 3 - Display Easy Set-Up

Samsung Gusto® 2 / Gusto® 3 - Manual Firmware Over-The-Air (FOTA) Upgrade

Samsung Gusto 3 User Guide (PDF)

Back Up & Transfer Content

Content Transfer Center

Video: Use the Content Transfer App to Move Content Between Devices (length: 2:58)

Transfer Pictures or Videos - Basic Phones

Move Music Files - Basic Phones

Synchronizing Music to the Phone with Windows® Media Player 10

Transfer Contacts - Basic Phone to Basic Phone

Basics

How to Check Verizon Coverage in the US

Battery & Power

Samsung Gusto® 3 - View Battery Info

Samsung Gusto® 3 - Remove Battery

Samsung Gusto® 3 - Insert Battery

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Ensure the Bluetooth Device is Compatible with the Bluetooth Handheld

Delete Paired Bluetooth® Connection - Basic Phones

Samsung Gusto® 2 / Gusto® 3 - Bluetooth® Discovery Mode

Samsung Gusto® 2 / Gusto® 3 - Turn Bluetooth® On / Off

Samsung Gusto® 3 - Send Contact via Bluetooth®

Samsung Gusto® 2 / Gusto® 3 - Delete Paired Bluetooth® Connection

Calendar

Samsung Gusto® 2 / Gusto® 3 - Add a Calendar Event

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website

Add a Block - Call & Message Blocking - My Verizon Website

Samsung Gusto® 2 / Gusto® 3 - Restriction Settings

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

Add / Remove Spam Blocks - My Verizon Website

Samsung Gusto® 2 / Gusto® 3 - Speed Dial

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Voice Activated Dialing

Compose Text With Numeric Keypad

Samsung Gusto® / Gusto® 2 / Gusto® 3 - View Call History

Samsung Gusto® 2 / Gusto® 3 - Answer Options

Samsung Gusto® 2 / Gusto® 3 - Place a Conference Call

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

Call Waiting - Basic Phone

Samsung Gusto® / Gusto® 2 / Gusto® - Delete Call History

Samsung Gusto® 2 / Gusto® 3 - Turn Airplane Mode On / Off

Samsung Gusto® / Gusto® 2 / Gusto® 3 - Reset Call Timers

Samsung Gusto® 2 / Gusto® 3 - Call a Number

Samsung Gusto® 2 / Gusto® 3 - Manage DTMF Tones

Samsung Gusto® 2 / Gusto® 3 - Redial

Samsung Gusto® 2 / Gusto® 3 - Redial Settings

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

Transfer Pictures or Videos - Basic Phones

Take and save a picture

Samsung Gusto® / Gusto® 2 / Gusto® 3 - View Pictures / Videos

Supported file types for Picture / Video Messaging

Samsung Convoy® 3 - Take and Send a Picture via Messaging

Samsung Gusto® 3 - Take and Send a Picture via Messaging

Camera Settings Support

Samsung Gusto® 3 - Common Camera Settings

Computer/PC Connectivity

Samsung Gusto® 2 / Gusto® 3 - Windows® Device Manager Conflicts

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Restore Contacts - Backup Assistant

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Samsung Gusto® 2 / Gusto® 3 - Add a Contact

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Samsung Gusto® 2 / Gusto® 3 - Edit a Contact

Samsung Gusto® 2 / Gusto® 3 - Delete a Contact

Samsung Gusto® 3 - Backup Assistant℠ Plus - Back Up Contacts

Samsung Gusto® 3 - Backup Assistant℠ Plus - Restore Contacts

Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)